February 7, 2024

Whenever I hear the future of work, I reach for my pistol

by Mark Eltringham • Comment, Flexible working, Workplace design

For years it has been evident that there is no ‘future of work’. There is only a journey with no destination and no single way of not getting to it. That hasn’t stopped people talking about it all endlessly. And each time they have, I’ve reached for my pistol. More →

February 7, 2024

Cautious welcome for government’s disability plan which aims to make UK ‘most accessible nation’

by Neil Franklin • News, Wellbeing

The UK government has announced details of its new Disability Action Plan which includes 32 steps it claims will make the UK the most accessible place in the world for disabled people to ‘live, work and thrive’. The publication of the Disability Action Plan is part of the government’s stated intention to improve the lives of millions of disabled people. This has included seeing 1.3 million more disabled people in work now than in 2017, which the government claims is delivering a commitment five years early. More →

February 6, 2024

Hefty fine for Amazon has implications for employee surveillance policy

by Rob Smedley and Will Richmond-Coggan • News, Technology, Workplace

The French data protection watchdog CNIL has fined Amazon France Logistique €32m, equivalent to 3 percent of the entity’s annual turnover, approaching the maximum permitted level of 4 percent. Describing Amazon’s employee surveillance as “excessive”, the regulator also cited instances where the monitoring of staff was found to be outright illegal, by breaching the General Data Protection Regulation (GDPR). More →

February 4, 2024

The Kafka trap of return to office arguments

by Mark Eltringham • Comment, Flexible working

Recently, I bemoaned how Orwell is often invoked in support of an argument by people who haven’t read him. They are usually drawing on some laundered misperception of his work, and especially Nineteen Eighty-Four. Well, just a few days ago, I witnessed somebody misapplying the work of Kafka in a similar attempt to make a middlebrow point about the so-called return to office. More →

February 2, 2024

Life at the coalface: How the agile workplace first appeared in the mid 20th Century

by Mark Eltringham • Comment, Wellbeing, Workplace design

The idea of diffusion of innovation has become so embedded in our culture, and most recently so associated with the adoption of new technology, that we might assume it happens in predictable ways. The steps between innovators, early adopters, early majority, late majority, and laggards seem intuitive and certain even when their peaks might be unsure. And yet history teaches us that sometimes new ideas can take years or even decades to take hold, even when they are potentially world-changing and relevant for the era in which they were formulated. More →

February 1, 2024

Firms want to embrace AI, but bewildered by range of options

by Jayne Smith • AI, News, Technology

The vast majority of Chief Information Officers plan to increase AI tool spending in 2024, but say their teams are overwhelmed by the number of apps on the market. As a result, 77 percent are concerned about application sprawl adding to their complexity and security risks. That is according to a new report from Canva which includes insights from more than 1,360 CIOs on their priorities, opportunities and the challenges of managing their IT amid the AI boom. The company commissioned Harris Poll to survey CIOs from the UK, US, France, Germany, Spain, Brazil, Mexico, India, and Australia to understand how they’re managing application sprawl and making decisions about workplace tools in the AI era. More →

January 31, 2024

The three biggest disruptors of our time

by Jennifer Bryan • AI, Business, Comment, Environment, JB, Technology

When we look at the context for change, we many times just look internally at what we think needs to change for whatever reason and then set about making that happen. Rarely do we think about what is going on for the people within the organisation and just how ready they and the organisation itself are for the actual change and the disruptors that underly it. Are there the right people, systems, processes, etc in place to support the change or are there a number of elements that will hinder it? Not to mention the fact there will be a number of external elements that could and will also either help or hinder the change one way or another. More →

January 30, 2024

Return to office mandates linked to higher business travel costs

by Neil Franklin • Flexible working, News, Technology

The majority of UK travel managers (89 percent) say travel is a growing business priority in 2024, anticipating increased budgets driven by return-to-office policies, inflation and ESG requirements. This is a key finding in new research by Uber for Business which claims to reveal a resurgent demand for business travel. The research, drawing insights from over 250 corporate travel managers across the UK, sets out to explore the top business travel trends and challenges to watch in 2024. In this landscape of shifting dynamics, where emphasis on ESG requirements is intensifying, there is an increasing need for innovative travel management solutions, the firm says. More →

January 26, 2024

Age gaps between colleagues linked to lower productivity

by Jayne Smith • News

Employees who are much younger than their managers report lower productivity than those closer in age due to a lack of collaboration between employees of different generations, according to new research from the London School of Economics and Political Science (LSE) in collaboration with consulting firm, Protiviti. An external survey conducted by LSE of 1,450 employees in the finance, technology and professional services industries in the UK and USA, found that friction between different generations was driving down productivity and that firms need to develop intergenerationally inclusive work practices. More →

January 25, 2024

Motherhood penalty means many women in tech leave due to care responsibilities

by Jayne Smith • Flexible working, News, Workplace

Almost 40 per cent of female tech leavers cited caring commitments as a decisive factor in their decision to leave the industry, according to research by Tech Talent Charter. Work life balance was ranked the most important consideration, as working parents are juggling careers and full-time caring commitments, prompting the Tech Talent Charter and MotherBoard Charter to join forces to address maternity retention in tech. Women who have flexible working arrangements have a significantly higher retention than those who didn’t. These findings emphasise the damage that the ‘motherhood penalty’ has on the tech industry and its ability to keep women working within it. More →

January 25, 2024

BCO’s new research agenda sets out a new vision for the office

by Jayne Smith • Facilities management, News, Property

The British Council for Offices has unveiled its new research agenda, which will it says will aim to guide and inspire the office sector amid disruption. The BCO says the agenda is a direct response to the current and ongoing dynamics in the office sector. The publication aims to lay the groundwork for a new vision of the office as an economically productive, occupier-first, technologically enabled and sustainable part of our built environment. More →

January 23, 2024

Landlords and occupiers don’t see eye to eye on the decarbonisation of real estate

by Neil Franklin • Environment, Facilities management, News, Property

Progress on the decarbonisation of real estate portfolios is being held back by a lack of understanding and collaboration between property owners and occupiers, according to a new report from the Urban Land Institute C Change programme. If better alignment between the two parties is not prioritised, it has the potential to increase total emissions from the built environment over the medium to long-term as real estate decisions are often medium to long-term commitments, according to the authors. More →