Search Results for: training

July 10, 2015

UK property industry ‘lags-behind’ customer service revolution says BCO

by Sara Bean • Facilities management, News, Property

Only 1 in 5 office occupiers rate their property management service as ‘good’ or ‘excellent’, according to new research by the British Council for Offices (BCO). While two thirds of occupiers are happy with the quality of their office and three quarters perceive the quality of office space to have improved over the past 10 years, less than one in three occupiers feel the industry understands their business needs. This clear gap between customer expectation and customer experience has led the BCO to call on the industry to develop a better understanding of what a well-performing building looks like from an occupier perspective. The BCO has developed a new definition of building performance, which sets out to frame a more sophisticated approach for property owners and managers to engage with occupiers, focusing upon value and quality creation, rather than simply cost reduction.

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July 8, 2015

Productivity starts with people, advises CIPD ahead of today’s Budget

by Sara Bean • Flexible working, News, Workplace

Investing in people’s development and offering flexible working practices can help organisations boost productivity. This is according to research by the CIPD published ahead of today’s budget, which the Chancellor has said will put the emphasis on improving UK productivity. The report: Productivity: Getting the Best out of People, explores the factors that help to explain why some businesses have higher productivity than others and finds that there are clear links between productivity and how people are managed at work. The report finds that performance tends to be higher in businesses where there is a focus on higher quality products or services rather than only on low cost and where workplace culture is clearly aligned with the future direction of the business. Investment in workforce training and an intelligent approach to the implementation of ‘smart’ or agile working practices also has a positive impact.

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June 29, 2015

Focus on wellbeing not productivity to improve company performance

by Sara Bean • Facilities management, News, Wellbeing

New evidence has been published that claims workplaces that value employees’ safety and wellbeing as much as productivity yield the greatest rewards. A study from Colorado State University and the Colorado School of Public Health claims that when the organisation promotes productivity and wellbeing equally to workers, employees report having less work-related musculoskeletal pain. However, when workers perceived an emphasis on either performance or wellbeing unequally, regardless of which concept was felt to be more important, workers reported greater levels of musculoskeletal pain. The trend of emphasising workplace wellness and valuing employee health and wellbeing has been a focus in many organisations in recent years. This study adds new evidence to the argument that using principles such as ergonomics to increase wellbeing in the workplace benefits not only the employee, but the business too.

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June 26, 2015

Value older workers or sleep-walk towards a skills shortage, employers warned

by Sara Bean • Flexible working, News, Workplace

A demographic time bomb means employers must act to avoid a cliff-edge loss of skills and talents by 2035, a new study by the CIPD has revealed. There are currently 9.4 million workers in the UK today who are over the age of 50 and while the employment rate of older workers has increased significantly in recent years, there is still a 64 percent drop in the employment rate between the ages of 53 and 67. New research from the CIPD and the International Longevity Centre-UK (ILC-UK), the independent think tank on longevity, ageing, and population change, warns the UK could face serious skills shortages over the next 20 years. Unless organisations start improving how they recruit, develop and retain older workers it is estimated that the UK economy will struggle to fill one million jobs by 2035, even taking into account the mitigating effect of migrant workers.

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June 25, 2015

The healthy workplace is now a matter of public policy in the UK

by Mark Eltringham • Legal news, News, Wellbeing, Workplace design

Promoting a culture that improves the health and wellbeing of employees is good management practice and leads to a healthy and productive workplace, according to the Governmental body charged with shaping policy and offering advice on health related matters in the UK. The National Institute for Health and Care Excellence (NICE), part of the Department of Health, has published a new set of guidelines on the issue and called on employers to do more to address the challenge of creating a productive and healthy workplace. According to NICE, workplace health is a significant public health issue with more than a million working people in the UK experiencing a work-related illness each year, leading to around 27 million lost working days and costing the economy an estimated £13.4 billion.

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June 24, 2015

Second largest deal after BBC’s MediaCity confirmed for Salford Quays

by Sara Bean • Facilities management, News, Property

The second largest deal since the BBC announced its relocation to MediaCity in 2007 has been confirmed at Salford Quays. A total of 160,000 sq ft of space at the Soapworks scheme is being let to TalkTalk and the Home Office. TalkTalk has agreed to take 106,000 sq ft on a 15-year lease, following the decision by the broadband provider, which originally took 20,000 sq ft at the Soapworks on a ten-year lease in October 2014 for its meeting and training facility, to consolidate its entire North West presence into Salford Quays. The former Colgate factory has also been chosen by the Home Office, which is taking 54,000 sq ft on a ten-year lease. The government department will relocate its operations from premises across Greater Manchester including Manchester Airport to sit under one roof, with the move due to take place in June 2016.

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June 23, 2015

Fit note scheme is not reducing long term sickness absence, claims new study

by Mark Eltringham • Legal news, News, Wellbeing

The UK government’s fit note scheme, introduced five years ago to help people back to work from long term sickness absence, has failed to deliver its intended reductions, according to research from manufacturing and engineering trade association EEF and Jelf Employee Benefits. The study of 345 companies claims more than two-fifths (43 per cent) of employers believe the policy had not helped employees return to work, up from 35 per cent in 2010. Employers also told the survey that the quality of GP advice on fitness for work has deteriorated, which the report’s authors claim is largely down to the fact that only around one in eight GPs in the UK have been trained in specific health and work and the Government has shown no willingness to invest in more training to bring the numbers of those qualified up to the necessary levels necessary to meet its own goals.

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June 17, 2015

Neocon workplace design show announces this year’s award winning products

by Mark Eltringham • Events, News, Products, Workplace design

Today is the final day of the vast Neocon workplace design
convention in Chicago. It is one of the world’s last remaining bastions of the supposedly dying art of the exhibition, in which tens of thousands of like-minded people from around the world descend on a city to live on alcohol, nibbles and hot fluorescent light in between discussing the products and ideas that hold their careers together. From the outside of any sector, this all looks like a collective madness, but from the inside things look very different. For some reason, the first day is the day on which those products which are judged to be Neocon’s best are presented their accolades. So even before our review of the show (coming soon), here are its award winning products including gongs for familiar names such as Boss, Humanscale, BuzziSpace, KI and Steelcase.

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June 16, 2015

Back pain and mental ill health still the main reasons for workplace absence

by Sara Bean • Furniture, News, Wellbeing, Workplace

Back pain and musculoskeletal disorders (MSDs) remain the prime reason for long-term workplace absence (38%); with stress and mental-health disorders the main cause of absence for one in four companies. However, the results of the UK’s largest business survey on sickness absence published by EEF, the manufacturers’ organisation and Jelf Employee Benefits reveals that stress and mental illness is regarded as the most difficult form of absence to make workplace adjustments for, with almost a third of companies saying this is the case. Furthermore, a third of employers said that they do not have approaches for managing mental-health-related long-term absence. Just one in ten companies provides training for line managers in mental-health issues and only 2 percent of companies have an open mental-health disclosure policy, suggesting business matches society in finding it a difficult issue to address.

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June 4, 2015

Third of working women feel disadvantaged in the workplace

by Sara Bean • News, Workplace

One in three (31%) successful working women in the UK say that men are offered greater opportunities at work, according to new research by Badenoch & Clark. The research claims that the glass ceiling is still a barrier to women in the workplace and this is especially true in typically male-dominated professions such as law and the IT industry. 58 percent of women in the private sector say that their organisation had leadership and development programmes compared to only 48 percent of women in the public sector. When asked why men are offered more opportunities, over half of the women surveyed (57%) said it was because of an unconscious gender bias with male-dominated senior teams preferring to recruit, mentor and measure performance in their own image. This suggests that the challenging issue of gender bias cannot be resolved through development programmes alone.

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June 3, 2015

IT firms hold TechNorth digital hub in higher regard than TechCity

by Mark Eltringham • Cities, News, Technology

TechNorth, the Manchester based technology hothouse devised as a regional counterbalance to London, is held in higher regard than the capital’s flagship TechCity development, according to research from recruitment firm Robert Half. The study of IT decision makers across the UK claims that the vast majority would prioritise working with Northern firms over their London counterparts, with 87 percent either ‘highly likely’ or ‘somewhat likely’ to place work with IT businesses in the TechNorth hub rather than those in TechCity London given the choice. The figure is 100 percent for IT leaders based in the North and to 95 percent for those in Scotland. More surprisingly, 80 percent of those based London and the South East said they would prioritise TechNorth, as did 75 percent in the South West and Wales.

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June 1, 2015

Trade bodies seek to boost inclusivity and diversity with new initiatives

by Mark Eltringham • Architecture, News, Property

Three major trade associations in the built environment sector have announced initiatives to increase the inclusivity and diversity of their respective professions. The Royal Institution of Chartered Surveyors has launched its new Inclusive Employer Quality Mark, which is designed to help firms ‘gain a competitive advantage and a diverse workforce’. Meanwhile, the Royal Institute of British Architects (RIBA) claims it has strengthened its chartered practice criteria to incorporate requirements related to equality, diversity and inclusion. From 2016, chartered practices are required to have an equality, diversity and inclusion policy. In the US, delegates at the American Institute of Architects (AIA) agreed at congress to introduce a resolution known as Equity in Architecture, that calls for measures to increase representation of what are deemed underrepresented groups ‘to move the profession forward’.