Search Results for: training

How a 70 year old happiness model is still helping us to define wellness

People climbing the Great Pyramid 1This year marks the seventieth anniversary of Abraham Maslow’s hierarchy of needs, the model that still introduces most of us to notions of what makes people happy and fulfilled. Maslow first proposed the model in his 1943 paper “A Theory of Human Motivation” in Psychological Review, developing his ideas throughout the rest of his life. His work has been parallelled and built upon by other researchers since, but few have had the influence and longevity. Maslow’s hierarchical characterisation of human needs by category is ingrained into the minds of students all over the world. In the first of two pieces to mark this anniversary, Cathie Sellars of Workspace argues that Maslow continues to offers us the ideal definition of wellness.  

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As economy picks up, change management is greatest employment challenge

As economy picks up, implementing change is greatest management challenge in coming year

The latest figures from the Office of National Statistics show that the unemployment has fallen to 7.6 per cent, its lowest rate in more than three years, and the signs are that employers can plan for the future with renewed confidence. In a poll conducted at the recent Chartered Management Institute’s National Annual Conference, 74 per cent of managers said market conditions for their business are currently more conductive for growth than they were last year. Their biggest management challenge in the coming year will be implementing change initiatives, with other priorities being: coordinating business development activities; getting the best performance out of their team; achieving results with fewer resources; internally promoting their department as a value-adding business partner; and managing and bringing through star performers.

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Leading management bodies launch initiative to help employers value their talent

Management experts join forces in strategic workforce investment initiative

Measuring the value of an organisation’s talent and its people management practices has remained stubbornly elusive. This has prompted a group of leading professional bodies to join forces to help businesses measure the impact of their people on organisational performance and better equip them to improve workforce skills and productivity. The ultimate goal of the ‘Valuing your Talent’ initiative by the CIPD, the UK Commission for Employment and Skills (UKCES), the Chartered Institute of Management Accountants (CIMA), the Chartered Management Institute (CMI), Investors in People (IIP) and the Royal Society for the Arts (RSA); is to develop an open framework for the measurement of human capital that will make good people management practices more visible, and encourage businesses to invest more strategically in their workforces.

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Employers advised to take a more preventative approach on Stress Awareness Day

Employers encouraged to take a more preventative approach on Stress Awareness DayToday is national stress awareness day. According to the HSE stress accounted for a massive 40 per cent of all work-related illnesses last year, which resulted in a loss of 10.4 million working days. As well as being a major contributor to long term physical illnesses, including obesity, stress also contributes to poor workplace performance caused by lack of concentration. The financial cost to the UK has been estimated at £60 billion or about £1,000 per man, woman and child. Yet according to the International Stress Management Association (ISMA) most organisations tackle stress at the wrong end. They wait until someone becomes ill, and then start to provide services to improve their health. This is too late. (more…)

Only culture change will prevent the sexual harassment of people at work

Culture change needed to tackle sexual harassment of both men and women at work

Are we dangerously unaware of or perhaps even becoming dismissive about the nature and extent of sexual harassment in the workplace today? A recent survey, commissioned by a firm of solicitors, has thrown up some statistics which point to significant levels of harassment being experienced by both men and women at work. In the poll of 1,579 working people 60 per cent of women and 40 per cent of men reported that they had experienced “inappropriate” behaviour with much of it classed as persistent, degrading and embarrassing. The behaviour that most people complained about involved some degree of unwanted physical contact but also included colleagues watching pornography in the workplace.

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Job satisfaction keeps employees motivated more than bonuses

Job satisfaction keeps employees motivated more than bonusesThe reported levels of stress felt by banking employees already suggests that generous bonuses do not necessarily equate loving the job. Now a new study published today by the Institute of Leadership & Management (ILM) confirms that across the business sector, the single most effective motivator is job satisfaction (59%), with just 13 per cent saying the prospect of receiving a bonus or other financial incentive motivates them to work harder in their role. The survey of over 1,000 employees found that a competitive salary and a good pension are highly effective motivators (49%) but getting on with colleagues (42%) is nearly as important. The report also highlights how important good managers are to ensuring happy and motivated staff. (more…)

AHMM chosen for new Met Police headquarters project

New New Scotland Yard

Courtesy of Simon Heath

The firm of architects chosen for Google’s enormous new North London headquarters project as well as the redevelopment of the BBC’s Television Centre has been chosen to design the new home of the Metropolitan Police in Whitehall. The decision to award the job to Allford Hall Monaghan Morris (AHMM) was announced by the Mayor of London, the Metropolitan Police Commissioner and the Royal Institute of British Architects (RIBA). The Mayor’s Office for Policing And Crime (MOPAC) is selling New Scotland Yard, and moving to modern offices at the iconic Curtis Green building on the Victoria Embankment in 2015. This new building will then revert to being called Scotland Yard.

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Why the serviced office sector needs to put more effort into its customer service

Serviced offices at Cheapside

Serviced offices at Cheapside

It’s National Customer Service Week, a week-long initiative set up to inspire businesses to take a step back, look at their customer relations and promote excellence in customer service amongst their teams. Across every business in every sector, excellent customer service is key to gaining and retaining custom, and this is particularly the case when it comes to the serviced office industry. Average customer retention rates are just eight months in the officing sector, so addressing this through improved customer service can have a huge impact on the bottom line. I believe the serviced office industry can do more. There is a danger that low retention rates cause companies to place a greater emphasis on winning new businesses, with existing clients’ needs coming second place. (more…)

Bad management tolerated to a “shocking degree” say employment experts

Employers wouldn’t dream of appointing a person to a senior role for which they have no experience, yet in a new study nearly half admit individuals within their organisation have been promoted into a managerial role based on their performance record rather than people management or leadership skills. According to a report from the CIPD, 36 per cent of line managers have not received any training for their role, with any time for effective line management often squeezed or lost in favour of more immediate task oriented priorities. With 24 per cent of managers facing situations where they often have to put the interests of their organisation above the interests of team members, many might be left confused and aim for quick wins over the interests and wellbeing of team members. (more…)

Google is Generation Y’s choice as world’s most attractive employer

Google is Generation Y's choice as world's most attractive employerCool offices, generous employee perks and of course being a successful global tech firm may seem the obvious reasons why Google is perceived as the world’s most attractive employer by Generation Y, according to a global poll. However, employer branding company Universum Global’s annual list of the 50 companies business and engineering students would choose as the best to work for, finds the most common characteristics young workers consider most important in a potential employer are pretty much the same applicants of all ages would cite. These are; market success, professional training and development opportunities, supportive leaders and job security. So maybe Millennials aren’t so easily swayed by nap pods after all. (more…)

Record number of managers in the UK, but who or what are they all managing?

quis-custodiet-ipsos-custodesThe number of managers in the UK has reached record levels according to a new report. But who or what they are all managing is slightly less clear as structural changes in the UK economy mean there are fewer people in full time and skilled work, especially in the public sector, as well as a growing number of the self-employed. An analysis of ONS statistics by the Jobs Economist reveals the number of people defined as managers in the UK is now 3.1 million, up 7.8% in just two years and now more than 10% of the entire workforce. By contrast the number of skilled trades people has fallen by 2.2%, the number of people working full time has fallen to 21.4 million, public sector employment has fallen by 437,000 in three years while the number of self-employed has grown by 367,000 since the 2008 downturn.

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Forget Gen Y – the future workplace is multigenerational

Old dog new tricksThere is quite possibly more guff talked about the impact of Gen Y on businesses and the workplace than any other management topic. However, it’s not only wrong to characterise the people of Generation Y as some homogeneous blob with stereotyped attitudes that set them apart from the rest of humanity, but also to miss the point that the workplace is and will remain multigenerational. In fact, according to new data from the Department of Work and Pensions, there have never been more over 50s in work in the UK than there are right now.  There are 2 million more over-50s in jobs than there were 15 years ago and they will form a third of the workforce by 2020. And they will want their own say on things just as much as the much talked about millennials.

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