About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

UK business centres market continues to flourish, claims BCA and IPD report

by • Flexible working, News, Property

Regus business centresA new report has revealed just how important the growing business centres market is to the UK economy. According to the report from the Business Centre Association and Investment Property Databank the market is now comparable to the City of London both in terms of the number of people employed and the amount of office space it occupies. The report also outlines both the market’s robust health during the recent economic downturn and ongoing growth in response to increasing customer demand and the changing market for office space. The sector now boasts that it provides a home to some 80,000 businesses employing more than 400,000 people who occupy around 70 million sq. ft. of space including landmark developments such as the Regus No 1 Poultry centre in the City of London (above) and generate around £2 billion of income for the economy. The report, produced in conjunction with Snapdragon Consulting, found that the serviced office sector in the UK now represents around one third of the global market.

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Derry is the latest city to offer free Wi-Fi in all public places

by • Cities, Flooring, News, Technology

Free Wi-FiThe City of Derry in Northern Ireland has announced that it is to introduce free Wi-Fi in all public places. The local council is to work with local business owners to introduce the programme  in conjunction with the national Super Connected Cities scheme funded by the UK Government’s Department of Culture, Media and Sport’s Urban Broadband Fund. Full rollout of the programme is expected by the first half of next year and will be accessible to anybody who registers for unlimited access to the city’s network. The initiative claims that it ‘is geared towards increasing digital engagement and energising cultural and economic activity within the city. The network will be available for free public use, with the benefits of being easy to connect, filtered for user protection and scalable for future expansion.’ Derry is Northern Ireland’s second largest city and has in recent years focused inward investment on the digital sector. Last week, we reported on how the Italian Government is looking to offer free Wi-Fi in all public places across the country.

Arup and UCL report offers up lessons from smart cities pioneers

by • Cities, Knowledge, News, Technology

smart citiesA new report published by engineering and design consultancy Arup and University College London claims that the pioneers of the smart cities movement need to take a more strategic approach to ensure that their spending on IT infrastructure is effective in meeting their objectives. The report Delivering the Smart City: Governing Cities in the Digital Age is based on research of eight cities including London and Bristol in the UK alongside a number of other prominent global cities such as Chicago, Barcelona, Stockholm and Hong Kong. The report found that the cities spend an average of 6 percent of their expenditure on IT services and technology, which amounts to approximately £23 million per city across the study and is roughly equivalent to the amount budgeted in the financial services sector worldwide. While the authors welcome this as a sign that tech spending is taken seriously, they also claim that more could be done to target this spending effectively and tailored to the specific needs of each city depending on factors such as its ‘ecosystem’, culture and governance. It believes that the lessons from this are appropriate to all cities, not just those already pursuing a smart agenda.

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New report offers occasionally surprising vision of the future of work

by • Flexible working, News, Technology, Workplace design

Future of WorkA new report into the future of work from Cisco claims –unsurprisingly – that employers are shifting their workplace policies to accommodate new demands from employees for more flexible working styles, regardless of their demographic cluster. The 2014 Cisco Connected World Technology Report also also claims that the majority of both Generation X and Y professionals already believe that smartphones and wearable devices will be the workforce’s most important communication devices by 2020 – while the laptop will maintain its place as the workplace device of choice. These devices and their attendant software and apps will drive the uptake of flexible working although sixty percent of respondents to the survey still prefer to take notes using a pen and paper. Two of the most intriguing findings of the report are that while just over half of Gen Y professionals think they are more efficient than older workers (roughly in line with the perceptions of older workers themselves) this is way out of step with the impression HR professionals, and the majority of people still believe that the future of work still lies in the office, at least some of the time.

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Worktech weaves together the strands of people, place and technology

by • Cities, Events, Flexible working, Technology, Workplace

WorktechDay two of Worktech London and affirmation that far from dying, as so many headline writers would have us believe, the office is merely entering a new phase. The underlying theme of Worktech continues to be how we find new ways of weaving together the strands of presence and connectedness formed by cities, buildings and technology. Worktech is a constant reminder that while our world may be shaped by algorithms, we still need each other and need to be with other people at least some of the time. The event is admirably hosted by long time collaborator and MC Jeremy Myerson whose knowledge and donnish charm holds things together while the real Don, founder Philip Ross, beams from the sidelines. It is now de rigeur for such events to have a poet in residence and this year’s was Matt Harvey who summed things up at the end of the day with reference to Worktech’s longstanding idea of jellybean working  but who popped up in between sessions with lyrical summations including one that showed some real spunk (you had to be there).

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Group of UK’s major employers urges widespread uptake of flexible working

by • Facilities management, Flexible working, News, Technology, Workplace design

flexible workingSome of the UK’s largest companies are jointly spearheading the call for the greater uptake of flexible working. On Monday, the 22 companies that make up the Agile Future Forum highlighted the role that factors such as new technology, changing demographics and globalisation are having on the business case for the adoption of agile working practices. Firms such as John Lewis, ITV, Ford, Tesco, Lloyds, BT and B&Q are championing the cause of agile working as a way of running a business that is competitive, productive, attractive to employees and able to compete on the world stage. The AFF, set up by former Lloyds chairman Sir Win Bischoff, used the event to publish its latest research to highlight the ways in which it believes the UK is one of the best-placed countries to foster flexible working in spite of a range of recalcitrant and restrictive working practices. The event cited a recent CBI survey which found that while 97 per cent of UK businesses agree that agility is key to growth, many still offer a limited range of flexible working practices.

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Commercial property market sees significant shift in attitudes to green building

by • Environment, Legal news, News, Property

commercial propertyThe UK commercial property market is experiencing a major attitudinal shift towards green buildings according to GVA’s fifth Green to Gold report. The biannual survey questions commercial property investors on their understanding of market perceptions of the value of sustainability criteria and gauges their attitudes towards regulation and related issues. The latest edition of the study published this month claims that the market ‘no longer views sustainability as a nice to have’ with more than half of those questioned considering green building credentials as a key driver of investment performance. Perhaps unsurprisingly this belief strengthens with regard to longer term investments. The research also found that nearly all (94 percent) of those surveyed now had a sustainability policy in place at either the organisational or fund level and 59 percent of respondents said that three quarters of their portfolios have been assessed against sustainability criteria, compared with just a quarter in 2012.

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The new issue of Insight is now available to view in your browser

by • Architecture, Facilities management, Newsletter, Technology, Workplace, Workplace design

2.Insight_twitter_logo smThe new issue of our weekly newsletter is now available to view online. This week, Simon Heath asks whether we are really so ready to swap the rat race for a life of indolent uselessness (and possibly edible obsolescence); we report on the failure of a large number of major EU institutions to act on their own green building initiatives; Helen Strother visits the new offices of AutoTrader in Manchester as the company switches to a solely digital platform; Cathy Hayward reports from Workplace Week; Sara Bean finds that the turmoil in the UK commercial property is ongoing, especially in London; and we report on the ongoing and unresolved tensions created by the practice of Bring Your Own Device (BYOD) and ubiquity of open plan offices.  If you don’t already receive a copy, please sign up using the simple subscription form in the right hand sidebar and don’t forget to follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

Italian government considers law to oblige all firms to offer free public WiFi

by • Cities, Flexible working, Technology

WiFiThe Italian government is considering taking a drastic step to increase the number of publicly accessible WiFi  hotspots across the country. As it seeks to close the broadband deficit from which it suffers compared to other European countries, a new bill has been proposed that would make it compulsory for almost every business to provide a hotspot. Those supporting the new law see it as a way of dragging the country up to some sort of par with other EU nations. At the moment Italy has just 50,000 hotpots according to WiFi network provider iPass, compared to 13 million in France and nearly 10 million in the UK. The new law has cross party backing and would oblige all businesses occupying at least 100 square metres and employing more than two people to not only create a WiFi connection but to allow the public to access it for free without a username or password. The new law will not only cover offices, bars and restaurants but also taxis and trains. While concerns have been raised about the proposed law’s necessity and enforcement the Italian parliament will debate it in earnest in the New Year.

EU institutions are not implementing their own green building policies

by • Environment, Facilities management, News, Public Sector

Green building at the EUAccording to a report on EU news site euractiv.com, the various institutions of the European Union have been ‘unambitious’ in terms of delivering energy efficiency as part of their own buildings strategies. That is the key finding of a new study from the European Court of Auditors. which claims that green building standards and initiatives developed and promoted by the EU are not consistently employed for new buildings or as part of major renovation projects carried out by bodies such as the European Commission, European Parliament, EU Council and other institutions. The special report reveals shortcomings in the approach of these bodies, calls on the EU Commission to propose a common policy for reducing the carbon footprint of EU institutions and bodies and proposes the setting of an overall reduction target for greenhouse gas emissions by the year 2030. The report claims that it is through the design processes of a new building, or for a major renovation, that the greatest impact can be made on its energy performance and this should be the focus of its proposed new approach.

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Case Study: AutoTrader motors into its new Manchester digital playground

by • Case studies, Facilities management, Technology, Workplace design

_MG_0491smEven in the context of a rapidly declining print market, the decision to end AutoTrader’s 37-year history as a printed magazine was not an easy one to take. At its height, Auto Trader had a circulation of 368,000, but in June 2013 the final printed copy rolled off the presses and the business began its new incarnation as a purely digital platform. Of course, this transformation was a long time in the making and had actually begun ten years earlier.  By the time the print room lights went out, all of Auto Trader’s revenues had not only migrated online, but experienced significant growth too. It is Auto Trader’s growth during this process of transformation that is considered so unique in the publishing world and is proof that the business’ aspiration to be at the forefront of the digital marketplace is not just a wide-eyed intention. The website boasts 11.5million unique users, carrying out more than 140 million searches across mobile, table and desktop devices and the business is set to launch an extensive TV advertising campaign on boxing day.

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Interruptions and a lack of engagement cost UK firms £15 bn each year

by • News, Wellbeing, Workplace design

engagementUK businesses are suffering massive losses in company performance due to ‘disengaged’ employees who complain of working conditions that result in constant distraction and disruption and a lack of privacy, according to a new report published by office furniture maker Steelcase. Research by the Centre for Mental Health claims that presenteeism (at work physically but unproductive mentally) costs UK businesses £15bn per year and that includes the cost of disengaged employees. A new IPSOS survey commissioned by Steelcase, claims to highlights this and related issues. The survey of 10,500 employees working in open plan offices across 14 different countries and found that only 11 percent of workers are engaged and inspired at work, 63 percent lack engagement and are unmotivated and 37 percent describe their workplace as ‘stressful’. More →

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