About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

What workers really want from their offices? The basics.

by • Facilities management, Technology, Workplace, Workplace design

The basicsSo what do people really want from their offices? It’s a question that has tasked the minds of researchers for many years. According to a recent survey from Overbury, the ideal office design seemed to be a Starbucks, but a new report from the British Council for Offices suggests that what people want isn’t actually that much. Top of the list of priorities for the 1,200 or so people surveyed were fast Wi-Fi, comfortable surroundings, a convenient location and a decent, if unspectacular, fit-out, although responses varied to a certain degree across age groups and sectors. Is that really too much to ask? And are the pool table and the slide absolutely necessary?

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UK facilities management trade associations announce plans to merge

by • Facilities management, News

gordian_knotWe’ll react to this later but here is the press release announcing the proposed merger of all of the UK’s major facilities management and support services trade associations: “The British Institute of Facilities Management, Asset Skills, the Facilities Management Association and the Cleaning and Support Services Association have agreed to the concept of forming one single and united body to represent facilities management and support services. As the facilities management and support services profession and industry have matured and evolved, so too must the bodies representing and leading them. This proposed merger recognises the growing demand for a stronger, unified and collective voice that represents and promotes what is a fundamental component of our economy and day to day businesses.

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Companies increasingly insist that staff use their own devices

by • Knowledge, News, Technology, Workplace

U TurnHow the world turns. It doesn’t seem that long ago that companies were developing policies to minimise the amount of time people spent on their own mobile devices at work. Now, according to a new study from Gartner, they are starting to insist on it. According to the report, half of all US employers will require staff to supply their own devices for work use by 2017. The shift in approach seems to be a direct consequence of mass market acceptance of Bring Your Own Device (BYOD) with the number of employees using mobile applications at work set to double by 2015. The US, along with countries such as India, China and Brazil, continues to lead the way with twice as many firms adopting the practice as in Europe.

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Video: “sitting is the smoking of our generation”

Video: “sitting is the smoking of our generation”

by • Comment, Workplace, Workplace design

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In which a businesswoman rejoicing in the name Nilofer Merchant argues that one of the major causes of ill health in the world today is our sedentary lifestyle, and suggests a small idea that just might have a big impact on your life and health: Next time you have a one-on-one meeting, make it into a “walking meeting”. She is arguing the increasingly well established principle that good ergonomics is not about posture but about movement. This point has been argued before on Office Insight, including here, but the point cannot be made often enough. It’s true that the best chair designs encourage movement for those times when we cannot avoid sitting but, as ever, this is as much an issue of management as it is design.

New survey reveals risks of cutting costs in corporate real estate

by • Facilities management, Knowledge, News, Property

JLL ReportA new report from Jones Lang LaSalle claims to highlight how those firms who see their property as a driver of added value rather than a cost reap rewards in the form of higher revenue, employee performance and shareholder returns. In contrast, those firms who view their facilities as a cost and seek to reduce those costs for short term gain are, in fact, storing up long term problems and risks. JLL’s report – Global Corporate Real Estate Trends – claims to reveal the top five corporate real estate risks, including negative impacts on competitive advantage and profitability from cost cutting, procurement processes, lack of collaboration between functions and failure to drive productivity.

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Dubai developers switch unwanted commercial property projects to other uses

by • Facilities management, News, Property

Cups gameThe UK isn’t the only country looking to convert its unwanted office space into other uses. According to a new report from CBRE, the oversupply of new commercial property in Dubai is leading developers to switch the use of projects in the Emirate before they have even finished building them. With occupancy levels already at less than 50 percent in some areas and swathes of new developments coming online thanks to Dubai’s ongoing commitment to a policy of ‘build it and they will come’, developers are taking the decision to convert construction projects to homes or hotels.

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What Søren Kierkegaard can teach us about workplace design and management

by • Comment, Facilities management, Workplace design

KierkegaardSøren Kierkegaard was a Nineteenth Century Danish philosopher and proto-existentialist. Not for him the hazy, romantic ideals of many of his contemporaries. He was one of the thinkers who gave birth to the Twentieth Century with its focus on the individual, reality and life in a sometimes uncaring world, although he was no atheist like many of the true existentialists. If he’s generally well known for anything these days it is for a single quotation that reads like a greeting card aphorism but is no less true for that. He said: ‘Life can only be understood backwards; but it must be lived forwards.’ Looking back can give you a real handle on the present. I moved offices recently and as these things happen, a number of books that I routinely ignore fell open while I was looking for some displacement activity.

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NHS Estate inefficiencies present ‘Hyde Park sized opportunity’, claims report

by • Facilities management, Knowledge, News, Property, Public Sector

Hyde ParkConsultants E C Harris have just published the latest edition of their report into the NHS Estate which claims that the service has an opportunity to save around £2.3 billion a year in the way it manages and procures space. Every report needs headlines to go with and in this case E C Harris have plumped for the idea that the NHS is underutilising space equivalent to an area the size of Hyde Park and that an eighth of the estate is unsuitable for its intended use, equivalent to ‘three Hyde Parks’. Last year’s edition of the report claimed the potential saving of disposable space was the equivalent of ‘264 Premier League football pitches’, which at least has the advantage of being comprehensible for those who can’t envisage how big Hyde Park is.

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Is facilities management evolving into workplace management?

by • Comment, Facilities management, Technology, Workplace

EvolutionNot so long ago, there used to be a lot of talk about the overlap between facilities management and professions such as HR and IT, much of it to do with the endless search for the true meaning of the nascent FM profession. Now there is open talk of convergence of these three and other disciplines as we adapt to the changing world of work. The nature and implications of this new order for those professions, and the role of facilities managers in particular, is the subject of a new book called Moving On: Facilities Management to Workplace Management by Graham Jervis.

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Office design goes to the movies. Part 8 – Brazil

Office design goes to the movies. Part 8 – Brazil

by • Facilities management, Furniture, Technology, Workplace design

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A prescient film when it comes to modern office life, the workplace depicted in Terry Gilliam’s Brazil is that particularly 1980s modish mish-mash of futuristic technology and grubby antique with more than a nod to the offices of the past, present and future. Nevertheless he was able to anticipate both the current obsession with shared desks, the battle for resources and space (above) and the fact that people will sometimes use technology to do anything  other than work so long as the boss doesn’t notice (below). Even the exposed pipes that were once so daring can now seem a routine or even hackneyed element in an office design.

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Government approach to efficiency yields savings, but is it sustainable?

by • News, Public Sector

Public SectorA new report from the UK’s National Audit Office (NAO)has praised the work of the Efficiency & Reform Group (ERG), part of the Cabinet Office in delivering over £5 billion of savings in central government but has challenged the ERG to make them sustainable over the longer term to meet the Government’s target of making annual savings of £20 billion by 2015. The NAO report welcomes the achievements of the ERG so far but expresses its concerns that many of the savings had been achieved with quick wins related to the renegotiation of existing contracts, staff cuts and the cancellation of marketing budgets, which had already begun to tail off.

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Abu Dhabi continues to create new offices, despite current oversupply

by • Architecture, Knowledge, Property, Workplace design

Abu DhabiA new report from Jones Lang LaSalle into the property market in Abu Dhabi claims that although the Emirate is committed to investing in the development of new commercial property, there is already a serious oversupply of offices in the region. Vacancy rates already stand at over a third (37 per cent) with increases expected as new developments become available. Around 1 million sq. m. of new office space is set to be developed in Abu Dhabi between now and 2015, increasing the total commercial building stock by a quarter. The JLL report claims that this oversupply is suppressing rents. Grade A properties now yield about 40 per cent of what they did at their peak in the final quarter of 20008 while Grade B space also continues to see falls in its yield.

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