November 16, 2017
Research details how staff satisfaction affects company performance
Companies with high levels of staff satisfaction perform better financially, according to new research from the University of East Anglia (UEA) published in the journal Economics Letters. The study examined the effect of staff satisfaction on corporate performance using employees’ online reviews of where they work. Writing in the journal Economic Letters, the researchers from Norwich Business School say that firms rated highly by their current employees in terms of satisfaction achieve greater financial performance compared to firms characterised by low levels of employee satisfaction. (more…)