About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

April 13, 2017

Rents start to surge in Australia’s thriving high rise commercial property market ⁰

by Mark Eltringham • News, Property

Australia can justifiably claim to lead the world in thinking about office design and management right now, but it may be coming at a cost as rents surge for high rise office space in its major cities. The cost of renting office space in the skyscrapers of Sydney and Melbourne (pictured) is rising faster than in any other major global city, as a lack of space pushes up rates. The costs of space have yet to hit the heights of tall buildings in cities like Hong Kong, but Knight Frank’s Skyscraper Index claims that the cost of renting space in the upper floors of skyscrapers in Melbourne had risen by 11 per cent to £40.98 per square foot per year in the six months to the end of last year, while those in Sydney had risen 10.1 per cent to £78.39 per sq ft.

April 13, 2017

City of London offers free public access WiFi across whole Square Mile ⁰

by Mark Eltringham • Company news, Technology

The City of London Corporation has announced a deal that will deliver a free, public access WiFi network, offering internet access anywhere within the Square Mile. The multi million pound project is one of the largest investments in wireless infrastructure ever seen in London. Cornerstone Telecommunications Infrastructure Ltd (CTIL) has been awarded a major 15-year contract to roll-out and manage the City of London’s new wireless network in conjunction with O2. The new network will deliver wireless services across all mobile networks for City businesses, residents and visitors.

April 11, 2017

The world will be completely awash with information by 2025 and firms should adapt soon ⁰

by Mark Eltringham • News, Technology

The amount of data humans and their devices create will rise to 163 zettabytes over the next eight years, according to a new report from data firm Seagate. That is ten times as much as we created last year. As usual, the amount of data described in the report is inconceivable. A linguist called Mark Liberman once estimated that every word ever uttered by human beings would create around 42ZB of stored data. So if I were to make up a fact such as that a printout of 163ZB of data could create a planet the size of Neptune, you’d have to believe it. It’s a lot and it’s rising exponentially, that’s all we need to know. The interesting thing apart from the scale of the storage issue, is that the major source of the increase will be businesses not humans and that by 2025, we will be interacting with an Internet of Things connected device an average of 4,800 times a day.

April 11, 2017

More needs to be done to boost happiness in the workplace, claims study ⁰

by Mark Eltringham • News, Wellbeing, Workplace design

A new report from Office Genie claims to identify the factors that affect the happiness British staff in the workplace. While the average level of workplace happiness for British employees sits at 3.63/5, the study of 2,000 staff claims to have found some serious causes for concern. Junior staff were the least happy in the workforce: they rank at 3.40 on the happiness scale – comparatively, business owners rank at 4.20 – a significant 25 percent higher. Of further concern, according to the report, was the fact employees with mental health issues feel unsupported in the workplace: Over half (51 percent) of such respondents believe their place of work offers inadequate levels of support. Amongst this demographic the most called-for support method is wellness initiatives, with 45 percent of people with mental health issues saying they would be beneficial – well above the overall average.

April 10, 2017

Concerns mount as local government investment in commercial property hit £1.3 bn last year ⁰

by Mark Eltringham • News, Property, Public Sector

Fresh concerns have been raised about the levels of investment by the UK’s local authorities in commercial property. New figures published by CBRE suggest that councils spent around £1.3 billion on commercial property in 2016, most of it borrowed from a Central Government scheme not designed for that purpose. The news is certain to raise alarm across the UK and especially in Westminster. In November of last year, a report from the Public Accounts Committee warned that the increasing scale of commercial activity taken on by local authorities carried a high level of risk and that the council employees and councillors making decisions often lacked the skills and knowledge needed to take on such projects. At that time, the Government put the level of activity at around £1 billion. The fact that this figure is now significantly higher and mostly borrowed money is sure to increase concerns.

April 6, 2017

UK productivity is up but the underlying puzzle remains unsolved ⁰

by Mark Eltringham • News, Workplace

The latest productivity data from the Office for National Statistics shows that UK productivity is up, although the accompanying briefing admits that the data ‘provides little sign of an end to the UK’s productivity puzzle’. According to the report, output per hour increased in the final quarter of 2016 at its fastest rate for more than a year. Quarterly growth of 0.4 percent lifted output per hour 1.2 percent higher than a year ago. While the productivity puzzle is a feature of most developed economies, it is particularly intransigent in the UK, which has a significant gap compared to other nations such as Germany, the US and France. This is despite the fact that Britons spend more time working than those in any comparable nation, except the US.

April 5, 2017

Drastic changes needed to workplace laws as age of automation dawns ⁰

by Mark Eltringham • Legal news, News, Technology

The rise of robots and automation in the workplace will lead to drastic changes to laws across the world, a new report suggests. The present wave of automation, driven by artificial intelligence (AI) – the development of computer systems able to perform tasks normally requiring human intelligence – is creating a gap between current legislation and new laws necessary for an emerging workplace reality, states a report published by the International Bar Association Global Employment Institute (IBA GEI). Artificial Intelligence and Robotics and Their Impact on the Workplace focuses on potential future trends in AI, and the likely impact intelligent systems will have on the labour market, companies, employees’ working time, remuneration and the workplace environment.

April 4, 2017

Commercial property investment in London’s West End at record high ⁰

by Mark Eltringham • News, Property

Despite its reputation as the most expensive office location on Earth, commercial property investment in London’s West End has hit a record high of £1.93 billion in the first quarter of 2017, according to Cushman & Wakefield. The figure is up by 22 per cent on the five-year first quarter average, surpassing the West End’s previous record of £1.8 billion in 2013. The report suggests that interest from overseas investors and several large deals had boosted the figures, including the sale of the Facebook Campus and One Kingdom Street. Across the whole of central London, the total volume invested hit £4.18 billion – up from £3.7 billion in the same period last year and approaching the 2015 level of £4.6 billion. The City also enjoyed a strong first quarter, with total transaction volumes increasing nine per cent on the year prior to £2.25 billion.

March 31, 2017

One bad night’s sleep can lead to misbehaving at work, new research claims ⁰

by Mark Eltringham • News, Wellbeing

Just one bad night of sleep makes it more likely that employees who already displayed unwanted behaviour one day at work will display a similar type of behaviour the following day, according to a study at Rotterdam School of Management, Erasmus University (RSM). Once an employee engages in unwanted behaviour in the workplace, such as taking longer breaks than allowed, leaving early without permission, or even stealing, it might be hard to step away from it. And that is a costly affair: such behaviour is estimated to cause companies up to $200 billion per year in the USA alone.

March 29, 2017

Design Commission publishes report on how design shapes people’s behaviour ⁰

by Mark Eltringham • Architecture, Facilities management, News, Workplace design

A new report from the Design Commission in partnership with the BRE Trust is the latest to outline how the design of the built environment influences the way people think and behave. The report has been published following an inquiry chaired by Baroness Whitaker and Professor Alan Penn, Dean of The Bartlett, University College London and is endorsed by Richard Rogers and Kevin McCloud. It calls on central and local government to escape their muddled thinking on the matter and instead create a policy framework that acknowledges the link between design and behaviour. It also suggests that more private sector organisations should wake up to the link and do more than merely comply with their legislative obligations.

March 28, 2017

London’s law firms cut back on half of new leases as they rethink their real estate ⁰

by Mark Eltringham • Facilities management, Flexible working, News, Property, Workplace design

The number of new leases taken up by the largest law firms in London fell by more than 50 percent last year, claims a new report from CBRE. The study of the 100 largest firms in the capital found that the firms are rethinking their real estate strategy in the light of new developments in flexible working, technology and the result of the Brexit referendum. According to the report, the total space taken through new leases in 2016 was just under 500,000 sq ft – 55 percent down on 2015 and 36 percent below the 10-year average. The report found that no law firms had signed deals for more than 90,000 sq ft last year. The largest deal of 2016 was CMS’ leasing of 84,199 sq ft at Cannon Place ahead of its merger with Nabarro and Olswang, with lawyers from the three firms set to consolidate into one building.

March 28, 2017

Communication key to allaying employee concerns about automation ⁰

by Mark Eltringham • News, Technology

Organisations need to strike a balance between capitalising on the benefits of automation and managing employee concerns, according to a study by Capita Resourcing. The research claims that whilst over half (54 percent) of UK organisations are already automating business processes once performed by people, employees are concerned about the social impact this will have on the workplace. The ‘Workplace More Human’ report claims that the majority of employees (67 percent) fear that the rise of robotics will make the workplace less sociable and friendly in the future. The biggest concerns around introducing more automation in the workplace were the loss of their job (36 percent), losing the social relationship with colleagues (27 percent) and having to reskill/train to do another job (23 percent).