About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

January 18, 2016

Managerial fairness key to successful business change, claims report ⁰

by Mark Eltringham • Knowledge, News, Wellbeing, Workplace

Managers are underestimating the impact they have on their workforce during a period of organisational change, according to a study from EMLYON Business School authored by associate professor Tessa Melkonian. The study claims that employees are more likely to cooperate in the process of a disruptive change if the management is seen to be fair in their treatment of staff. This will increase employees’ willingness to cooperate in long-term transitions and work harder to support the process. Over 600 interviews in 10 countries and thousands of questionnaires were carried out to gauge employee satisfaction and willingness to cooperate with change following the merger of KLM and Air France. During the interviews employees revealed they were more inclined to back change because of the example set by their CEO. Leading from the front remained a strong influence two years into the transition.

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January 15, 2016

New report links workplace design with greater employee engagement ⁰

by Mark Eltringham • Flexible working, News, Products, Workplace design

A new analysis by real estate consultancy JLL links more intelligent and agile workplace design with the ongoing and often elusive quest to better engage employees. The report sets out to identify the impact that disengagement has on both organisations and the economy, identifies problem areas and sets out a number of suggested solution. The authors make the startling claim that active disengagement costs the US economy somewhere between $450 billion and $550 billion each year. Conversely, based on an analysis of 207 organisations over an 11 year period, other research suggests that companies who actively develop their culture and engage staff return 516 percent higher revenues and 755 percent higher profits. The report also claims that firms who get things right are better at attracting and retaining talent, standing out from their competitors and meeting their strategic objectives through employee engagement.

January 15, 2016

Three quarters of Millennials will change jobs over the next five years ⁰

by Mark Eltringham • Flexible working, News, Workplace

It must be the time of year but we are suddenly awash with surveys and reports suggesting that pretty much everybody in the UK is about to change their jobs. Following our report earlier in the week that suggests older workers are perfectly prepared to just give up on work completely, it was inevitable that we were about to hear something from those pesky Millennials. Sure enough, along comes a report from Deloitte that suggests that nearly three quarters of Millennials plans to leave their jobs over the next five years. Millennials and their employers: Can this relationship be saved? found that the UK has a higher than average percentage of Millennials planning to change jobs in the next five years, with the average in developed economies standing at 61 percent. Worldwide, forty-four percent of Millennials say, if given the choice, they expect to leave their current employers in the next two years.

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January 14, 2016

Worldwide PC sales fell steeply during last quarter of 2015, claims report ⁰

by Mark Eltringham • News, Technology

Worldwide PC shipments totalled 75.7 million units in the fourth quarter of 2015, an 8.3 percent decline from the fourth quarter of 2014, according to preliminary results by tech market analysts Gartner. Over the year, PC shipments totalled 288.7 million units, an 8 percent decline from 2014. “The fourth quarter of 2015 marked the fifth consecutive quarter of worldwide PC shipment decline,” said Mikako Kitagawa, principal analyst at Gartner. “Holiday sales did not boost the overall PC shipments, hinting at changes to consumers’ PC purchase behaviour. On the business side, Windows 10 generally received positive reviews, but as expected, Windows 10 migration was minor in the fourth quarter as many organizations were just starting their testing period. All regions registered a decrease in shipments. Collectively EMEA, Japan and Latin America saw their markets reduced by nearly 10 percent in 2015.”

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January 14, 2016

The growing hysteria around employers’ ability to pry is not justified ⁰

by Mark Eltringham • Comment, Legal news, Technology, Workplace

Two current media frenzies highlight just how paranoid we are becoming about the use of technology to monitor our behaviour and conversations. Last week bosses at the Daily Telegraph were found to have installed sensors under the desks of employees to find out when they were sitting at their desks. Yesterday, the world whipped itself up about a ruling from the European Court of Human Rights that was interpreted by a large number of media outlets as a rubber stamp for firms to monitor the private messages of staff. While the first story provides a perfect example of what happens when managers make stupid decisions, the second shows how the media can distort a story that taps into specific concerns and fears. The headlines are now written and the narrative established so we may be hearing this distorted version of the truth for some time, but the facts are somewhat different to the headlines.

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January 8, 2016

Modern office design principles favour extroverts, study claims ⁰

by Mark Eltringham • Knowledge, News, Workplace, Workplace design

This week's British Psychological Society Occupational Psychology Division annual conference in Nottingham has proved to be a fruitful hunting ground for insights into the nature of modern work and workplaces. The week culminates today with the presentation of a new study from business psychologists OPP which claims that personality has a big impact on the type of office environment people prefer to work in. Modern features such as shared space and open-plan floors appeal mainly to extroverted workers and made introverts uncomfortable. Over 300 people (71 per cent female and average age 47 years) completed an online survey about their current workplace. The participants had previously completed a personality test to ascertain their personality type. The results showed that many features of the modern office were more likely to be preferred by extroverts than by introverts.

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January 6, 2016

Two new studies that highlight the complexities of gender at work ⁰

by Mark Eltringham • Comment, Knowledge, News, Workplace

The increasingly complex nature of the career and workplace choices made by men and women and the specific challenges they face is the subject of two pieces of research presented at this week's British Psychological Society’s Division of Occupational Psychology annual conference in Nottingham. The authors of the admittedly small scale studies conclude respectively that men in what are generally considered typically female-dominated occupations tend to value the social aspects of their career more than financial rewards and that ambitious professional women would benefit from a better understanding of how to build, maintain and use their social capital to succeed in their attempts at reaching the top of their professions. Both topics have been raised before but it's interesting to see yet more research which challenges the often overly simplistic assumptions that seem to go hand in hand with gender issues at work.

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January 5, 2016

A round-up of stories you may have missed on your way back to work ⁰

by Mark Eltringham • Comment, Facilities management, News, Workplace design

Still catching up after the holidays? So are we. Here are seven recent stories we loved belatedly and think you will too. 1. GM is set to stake its claim as part of the nascent network of self driving cars. 2. Yet another round-up of 2016 trends, this time focussed on HR. 3. A new initiative attempts to cement the UK's position at the frontier of the smart city movement. 4. A film about the world's ongoing love hate relationship with the office cubicle. Mostly hate. 5. A reminder to architects that they need to think about the design of sound, too. 6. A look back at the year in which sit-stand desks finally made their mark (just don't mention the countries that have loved them for years in the non English speaking parts of Northern Europe). 7. Goldman Sachs produce an interesting chart about the fall in space per worker, but provoke a possibly faulty conclusion from the author. Just because people are given less space, doesn't mean the office is dying. Main image courtesy of Herman Miller.

December 22, 2015

How to compile your own Top Ten list of the World’s Coolest Offices

by Mark Eltringham • Comment, Facilities management, Furniture, Workplace design

The year draws to an end and making a list of what you claim are the world’s coolest offices or making claims about what makes an office cool is a great way of generating some much needed fin de siecle PR. That’s presumably why there are so many features about what constitutes a cool office. You can find them everywhere including in the Telegraph, Fortune, Esquire, Inc and Forbes. Or, like search engine Adzuna, you can openly boast about how much PR you've generated with your list and then do it again every year. If you want to tap into this meme, the great thing about it is that you don’t even have to know anything about or even visit the offices you deem cool enough to make your top ten. You can even choose offices from other people’s lists. All you have to do is follow a number of simple and interrelated criteria to come up with a list that is pretty much the same as all the others and say the same things about them.

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December 21, 2015

From workplace wellness programmes to a positive workplace culture ⁰

by Mark Eltringham • Comment, Wellbeing, Workplace, Workplace design

Research presented at the recent 2015 Global Wellness Summit (GWS) titled “The Future of Wellness at Work” forecasts that workplace wellness investment will “explode in the next 5 to 10 years”. Results from the research revealed that 87 percent of employees surveyed feel disengaged at work, with 38 percent experiencing excessive pressure and stress. Despite more than half of the employees having access to a structured wellness “programme” only three out of ten actually use it in practice. The generally human resources led workplace wellness programs perform poorly because they don’t always address the issue at hand. They instead choose to focus on health issues experienced outside of work, rather than looking internally at the workplace itself. The design of an office has been proven to have a material impact on the health, wellbeing and productivity of its inhabitants.

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December 18, 2015

A reminder to look beyond what we see every day of our working lives ⁰

by Mark Eltringham • Comment, Technology, Wellbeing

The Chartered Institute of Building has just announced the finalists of this year's Art of Building Photographer of the Year. The competition attracts thousands of entries from around the world each year and you are free to vote on your favourite to determine this year's winner. The image that struck me most from this year's shortlist was one that told its own stories about the way we live. The photographer Peter Murrell has called his picture My Pod to describe both our personal immersion in the digital world but also how we often cocoon ourselves in the physical world too, adopting spaces temporarily like hermit crabs. This idea is part of the daily experience of commuters but is beautifully encapsulated by the photographer here. The image, fully rendered on the next page, is also a reminder to step out from what we see each day and look for narratives and meaning in the mundane.

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December 16, 2015

How planning can help people detach from work in the evening ⁰

by Mark Eltringham • Flexible working, Knowledge, Technology, Workplace

We all know from personal experience just how difficult it can be to switch off from work. New research published in the Journal of Organizational and Occupational Psychology suggests that the best mechanisms to cope with round the clock working include planning how to resolve incomplete work tasks. The study, conducted by Dr Brandon Smit of Ball State University suggests that the root of the problem is uncompleted tasks, especially for certain personality types. It used a questionnaire to gauge the working patterns of 103 employees pursuing 1,127 goals. It found they had more difficulty detaching from tasks that had been left uncompleted, especially when these were important. However, one group were encouraged to create plans by writing down where, when, and how they would complete these tasks. Dr Smit found they detached themselves from work more effectively than employees who did not create plans.