June 26, 2020

Work from home advocates beckon us to a living hell

by James Woudhuysen • Comment, Flexible working, Wellbeing

Look, I work from home. The liberal in me says: if you want to and can work from home, then why not? Yes, few of Britain’s cramped homes – especially those occupied by young people – are well equipped for home working, which can be stressful. But, as I say, I see no problem in working from home if you choose to. It’s one thing to say people should be free to work from home (WFH). It’s quite another to endorse it as the New Normal, the way to go, and as a path to a low-pollution, low-emissions paradise on Earth, as many are now doing. More →

June 19, 2020

We are in danger of reanimating some bad ideas about work

by Mark Eltringham • Comment, Working culture

Did you hear the one about a Swiss court ruling that firms should pay to rent space in the homes of remote workers? It’s a hell of a thing, especially when so much has been made of the cost savings of a reduction in office space. It’s a notion that is extremely likely to be tested in other countries, so brace yourself. It also illustrates why so many of the narratives about working life after lockdown aren’t as straightforward as they might appear. More →

June 18, 2020

Charles Handy was a true visionary about the modern workplace

by Mark Eltringham • Comment, Technology, Workplace

It’s incredibly hard not to be impressed by Charles Handy and even harder not to find him likeable. The scope of his intellect and humanity is evident on the page, in his interviews and in his broadcasts. He reeks of credibility and warmth. Do a Google image search of him and the pictures you find epitomise English middle-class academic decency (despite the fact that he’s Irish); jumpers, churchyards, armchairs and a benign smile. More →

June 15, 2020

Wellbeing for remote workers should not be lost in translation

by Brendan Street • Comment, Flexible working, Wellbeing

As the coronavirus pandemic continues to disrupt the world of work – seeing many businesses remote working – employers are learning more about the importance of effective communication. Diminished in-person contact can lead to feelings of isolation and loneliness among employees. And managers are also facing new challenges in providing the level of social interaction and support that is crucial in maintaining the mental health wellbeing of employees while away from the office. More →

June 12, 2020

Building a culture of trust has never been more important

by Jonathan Richards • Comment, Workplace

Trust is a concept we often find hard to describe. It’s sticky, intangible and difficult to pinpoint but we know when trust is absent. When it’s missing from a workforce, a culture can unravel. According to the Culture Economy Report 2020, 43 percent of employees in UK SME’s don’t trust their employer to do the right thing – a 16 point decline since 2018. This is alarming. Working remotely over the last few months has highlighted just how important workplace trust is, between employees and management, and vice versa. More →

June 9, 2020

A thank you for the bitter knowledge offered by the lockdown

by Adam Burtt-Jones • Comment, Flexible working, Workplace design

With all challenges come opportunities. Covid-19 will most likely be the single largest challenge and disrupter of a generation. It has the potential to create the greatest significant shift in working behaviours and standards of the past hundred years. Workspace consultants, enlightened clients, designers, researchers and commentators have been hammering the agile / home/ remote working drum for the past twenty years or more, waiting patiently for this kind of opportunity. More →

June 8, 2020

The paradox of how routines can help us be more productive and creative

by Nick Chater • Comment, Flexible working

Former US president Barack Obama famously had a wardrobe full of identical suits. As a world leader, life presents more than enough big decisions – Obama’s reasoning was that it made sense to minimise the complexity of the small decisions. Artists are often thought of as rather different. Francis Bacon, for example, had a tempestuous personal life, a notoriously chaotic studio, and a penchant for late nights at London’s seedier drinking clubs. Yet even Bacon’s working habits were surprisingly regular – usually starting work at first light with strong tea, before heading out around midday for his first glass of champagne.

June 4, 2020

Right, said Fred. Here I am again

by Mark Eltringham • Comment, Technology, Wellbeing

If there has been an underlying driver of workplace thinking over the past several decades, it has been a rejection of the principles of scientific management. These begat the idea of the office as a factory, subject to the same rigid times and places of work and the same culture of process, efficiency and productivity. This made a pantomime villain of its key figure Frederick Taylor. The worst adjective you could use to describe a working culture was Taylorist. More →

June 3, 2020

Data is changing the role of the workplace and HR

by Shaun Guyver • Comment, Property, Workplace

Business leaders have been heavily dependent on HR, real estate, and technology functions working together to help their organisation adapts to this new world of work during the pandemic. Ensuring personal safety, promoting wellbeing, encouraging collaboration, and maintaining efficient service delivery will never be more important than in the coming months. The challenge facing CRE leaders is how to advise on the appropriate range of workspaces and hygiene standards to allow organisations and their people to thrive, and how to cut through the complexity of accessing and interpreting data to achieve this. More →

June 2, 2020

Embracing emotion and empathy to drive us beyond this crisis

by Riccarda Zezza • Comment, Workplace

We’re currently living and working through some of the most intense, challenging conditions many of us will have had to endure – and we all will empathise that it can be particularly difficult to manage your working life. A recent study in Harvard Business Review found that tiredness, fear and panic all reduce our ability to think clearly, to be able to manage our relationships effectively, to focus on the right priorities, and to be able to make intelligent and informed decisions. More →

June 1, 2020

Zoom fatigue and the new era of online meetings

by Mark Eltringham • Comment, Technology

When it comes to that annual announcement the publishers of dictionaries like to make about their Word of the Year, 2020 will have only one candidate. But if there were a shortlist, you can bet that Zoom would be on it. The uptake of Zoom and other apps to help people connect during the lockdown has been remarkable. Numbers emerge each week of the scale of growth, but they’re instantly out of date and probably meaningless anyway. We could make up something like there having been a 2,300% increase since March 23rd, and it might as well be true. More →

May 29, 2020

The role of workplace professionals in the new era of work

by Kelly Bream • Comment, Flexible working, Property

Many consequences of the COVID-19 crisis are immediately apparent to workplace managers and users. Potentially less obvious, are the fundamental changes to the job roles involved in managing commercial property, both within occupier businesses and property management teams alike. More →