Data is changing the role of the workplace and HR

Data is changing the role of the workplace and HR

Business leaders have been heavily dependent on HR, real estate, and technology functions working together to help their organisation adapts to this new world of work during the pandemic. Ensuring personal safety, promoting wellbeing, encouraging collaboration, and maintaining efficient service delivery will never be more important than in the coming months. The challenge facing CRE leaders is how to advise on the appropriate range of workspaces and hygiene standards to allow organisations and their people to thrive, and how to cut through the complexity of accessing and interpreting data to achieve this. More →

Embracing emotion and empathy to drive us beyond this crisis

Embracing emotion and empathy to drive us beyond this crisis

We’re currently living and working through some of the most intense, challenging conditions many of us will have had to endure – and we all will empathise that it can be particularly difficult to manage your working life. A recent study in Harvard Business Review found that tiredness, fear and panic all reduce our ability to think clearly, to be able to manage our relationships effectively, to focus on the right priorities, and to be able to make intelligent and informed decisions. More →

Zoom fatigue and the new era of online meetings

Zoom fatigue and the new era of online meetings

When it comes to that annual announcement the publishers of dictionaries like to make about their Word of the Year, 2020 will have only one candidate. But if there were a shortlist, you can bet that Zoom would be on it. The uptake of Zoom and other apps to help people connect during the lockdown has been remarkable. Numbers emerge each week of the scale of growth, but they’re instantly out of date and probably meaningless anyway. We could make up something like there having been a 2,300% increase since March 23rd, and it might as well be true. More →

The role of workplace professionals in the new era of work

The role of workplace professionals in the new era of work

Epicenter Coworking Space in Stockholm workplaceMany consequences of the COVID-19 crisis are immediately apparent to workplace managers and users. Potentially less obvious, are the fundamental changes to the job roles involved in managing commercial property, both within occupier businesses and property management teams alike. More →

The experience of working from home is not the same for everyone

The experience of working from home is not the same for everyone

So we’ve demonstrated that we can work from home. But is it a permanent solution? We hear senior managers counting the numbers and working out just how much money will be saved if organisations no longer need their office space. It’s a seductive argument. So before we all settle down in our spare bedrooms with a sigh of relief, let’s just have a think about what that model would mean in the long term. More →

Doing the homework on home-work

Doing the homework on home-work

flexible workingCOVID-19 will change the world in innumerable ways. It is already affecting how we think about disease transmission, consumption, labour, travel, and even space and distance. And it will change how we think about work. Almost immediately, however, designers, architects and everyone else with a stake in the future of workplace have spotted an opportunity to get creative and solve a problem that we don’t yet understand. More →

People working from home have the same legal protections as they do in offices

People working from home have the same legal protections as they do in offices

working from homeEven as the COVID-19 lockdown eases, it is predicted that many people will continue to work remotely for the foreseeable future. Government advice remains that those who can work from home should do so. This throws up a key question for employers both in the current circumstances and going forward. Namely, what are employers’ ongoing legal obligations for the health and safety of homeworkers? Put simply, as an employer, you have the same legal duty of care for the health, safety and wellbeing of employees working from home as you do for those based in your office. So it’s worthwhile knowing what that means. More →

Getting beyond the hype of technological innovation and productivity

Getting beyond the hype of technological innovation and productivity

Not long ago, innovation was a largely internal affair. The journey from the laboratory to the marketplace took place largely within the four walls of the firm. Think of Bell Labs, IBM Research, or Xerox PARC. Each of them created important technological breakthroughs. And each breakthrough was commercialized through the company’s own businesses.    More →

Neurodiversity measures do not hold up in the present culture

Neurodiversity measures do not hold up in the present culture

Until recently, the phrase ‘What’s neurodiversity?’ was a question I was frequently asked, often accompanied by a bit of a nervous stare. Fortunately, this is now changing, and thanks to continued research, community activism and representation in the media, people leaders now understand that neurodiversity means a unique talent to be tapped – not something to be avoided. More →

What the humble avocado can teach us about why we will always work in offices

What the humble avocado can teach us about why we will always work in offices

From the archive. Originally published in 2013. People have been talking about the death of the office for at least a quarter of a century. Leaving aside the often misleading conflation of flexible working with homeworking that is often involved, the underlying premise of such talk has been the same for all of that time. The main argument is, and always was, that there is an alternative to the tedium, aggravation and expense of travelling to an office solely to work inside its hermetically sealed and fluorescent-lit, blue-carpeted interior alongside people who can drive you spare, before you schlep home again. More →

From the archive: The future of work will be defined by a harmony of people and technology

From the archive: The future of work will be defined by a harmony of people and technology

the future of workOriginally published November 26, 2019. As modern-day employees and consumers, technology has become so commonplace that it now impacts almost every aspect of our lives – both personally and professionally. We can now communicate with whomever we want, wherever we want with the simple click of a button or tap of a smartphone. We can also automate mundane workplace tasks, and even customise software to our hearts’ content. This is not the future of work but the present. More →

Reshaping ourselves to fit in a new era for work

Reshaping ourselves to fit in a new era for work

Making a splash at workThe ethical, practical and philosophical implications of how we live alongside new forms of technology is something we will have to address very soon. It is a point well made in this conversation between Kate Darling of MIT and the neuroscientist Sam Harris. But we’ve had parts of this conversation before. For example, while most people will not have read the book from which it came, those with an interest in work, workplaces and their links with our happiness (or perceived lack of it) will know that the British philosopher Bertrand Russell once famously said that “one of the symptoms of approaching nervous breakdown is the belief that one’s work is terribly important”.

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