July 20, 2016

We need to keep a more open mind about open plan office design

by Maciej Markowski • Comment, Facilities management, Workplace design

Most people will be aware that there has been an historic and enduring debate about whether open plan offices are a good or a bad thing. Past articles whether in the Guardian, Dezeen or across the pond in the Washington Post would typically suggest that they diminish productivity and foster a number of other workplace ills. However introducing open plan design principles into your office is almost certainly a good idea. You really just need to make sure that you provide your employees with a choice of settings that allows them to work somewhere that suits the task in hand whether it’s space for concentration or privacy for confidential conversations in order to make it work. It’s a complex and contentious issue so it’s worth asking where open plan works and where it really doesn’t. If you ask many employees working in open plan offices what is bothering them, they’ll probably tell you two things: that they cannot focus and they have no privacy.

July 19, 2016

UK should avoid severe recession and property crash after Brexit vote ⁰

by Mark Eltringham • Comment, Knowledge, News, Property

UK growth had already eased from around 3 percent in 2014 to around 2 percent before the EU referendum due primarily to slower global growth, but the Brexit vote to leave the EU is likely to lead to a significant further slowdown. UK GDP growth is forecast to decelerate to around 1.6 percent in 2016 and 0.6 percent in 2017 according to PwC’s main scenario in its latest UK Economic Outlook report. Quarter-on-quarter GDP growth could fall to close to zero in late 2016 and early 2017 in this main scenario, but is then projected to recover gradually later in 2017 as the immediate post-referendum shock starts to fade. The UK would avoid recession in this scenario, although the report notes that uncertainties around this view are significant, with alternative scenarios showing GDP growth in 2017 of anywhere between +1.5 percent and -1 percent. But even this latter relatively pessimistic scenario would not be a severe recession of the kind seen in the early 1980s or in 2008-9.

July 13, 2016

World FM Day and the workplace design and management elephant

by Mark Eltringham • Comment, Events, Facilities management

There is an ancient Asian parable which has found its way into a number of cultures including Hindu and Buddhist lore. In one version, the Buddha tells of a king who has nine blind men summoned to his palace. An elephant is brought in and they are asked to describe it. Each man feels a different part of the elephant and describes it to the king. In turn they tell him it is a pot (the man who feels the head), a winnowing basket (ear), a ploughshare (tusk), a plough (trunk), a granary (body), a pillar (foot), a mortar (back), a pestle (tail) or a brush (tip of the tail). They disagree violently with each other to the amusement of the king, and the Buddha surmises that ‘in their ignorance they are by nature quarrelsome, wrangling, and disputatious, each maintaining reality is thus and thus.’ Around 2,500 years later, groups of people continue to describe big things solely based on the bits with which they come into contact and bicker with others who are close to other bits.

July 11, 2016

Multi-tasking and workplace distractions don’t allow us to focus on the essentials

by Charles Marks • Comment, Knowledge, Workplace, Workplace design

Although the structure of our brains is largely the same as that of our hunter-gatherer prehistoric ancestors, that does not mean they are immutable. Research shows that the way our brains change in response to technology and the changing workplace suggests they are subject to a certain degree of ‘rewiring’. For example, a recent study found that the emotional response of adults to smileys in emails and texts is exactly the same as they would have to real faces. Tellingly, however, this appears to be learned behaviour because babies do not exhibit the same response. One other aspect of working life that is now proven to change the way our brains work – and not in a good way – is multitasking. Research published by Kep Kee Loh and Ryota Kanai of the University of Sussex found that “Individuals who engage in heavier media-multitasking are found to perform worse on cognitive control tasks and exhibit more socio-emotional difficulties”.

July 6, 2016

Which aspects of workplace design are most important to personal wellbeing? ⁰

by Marc Bird • Comment, Wellbeing, Workplace design

There is no doubt that the UK’s office based knowledge industry is facing a crisis in the form of a ‘wellbeing deficit’. Both the Confederation of British Industry (CBI) and Health and Safety Executive (HSE) have reported record levels of absenteeism, with the latter attributing 23.3 million lost working days to work-related ill-health, such as depression, stress, anxiety and musculoskeletal disorders. A great deal is already known about the causes of the key issues of employee stress and demotivation, but more work needs to be done to establish how organisations can meet their corporate goals with regard to these issues, whilst still engaging, motivating and nurturing their workforce. A significant body of published research has identified that a sense of ‘personal control’ can have a hugely positive impact on employee wellbeing, but how can we engender that control when it comes to creating a productive working environment?

July 5, 2016

Sea and space: the final frontiers for remote working and connectivity ⁰

by Neil Franklin • Case studies, Comment, Knowledge, Legal news, Technology

Tim Peake’s recent return home from space at the end of a six month stay in the International Space Station highlighted just how essential it is for people to stay in contact with their friends, family and the rest of the world, literally from wherever they may be. Of course, back on Earth we now take it for granted that we are in a state of constant connectedness to the rest of the world. So the idea of someone being out of contact, even for brief periods of time, strikes us as odd. Perhaps that partly explains our fascination with the experiences of astronauts and other people who cannot take connectivity for granted. But it’s not just astronauts who have to consider how to enjoy the connectedness that we normally assume to be ours by right. People who work at sea face the same challenge and you could argue that it is more important for such truly remote workers to be in contact with other people and the Internet. So who fares better when it comes to achieving connectivity?

July 5, 2016

LBGT inclusion in the workplace relies on FM and HR best practice ⁰

by Peter Holmes • Comment, Facilities management, Wellbeing, Workplace, Workplace design

Much has been written about the business case for diversity and inclusion with one overarching theme; people perform better when they can be themselves. This is especially true for lesbian, gay, bisexual and trans employees. Have you ever hesitated before talking about your partner to a colleague at work? Anticipated how they will react when they find out the person’s gender? Have you ever thought twice about going to the toilet in the office? Spent more time worrying about which facilities you’ll use than the looming deadline you have coming up? These are just a few examples of the thoughts that can consume the mental power of an LGBT person when you create a working environment which isn’t inclusive. According to last year’s Open For Business report, LGBT diversity and inclusion in the workplace impacts two key areas of productivity – business and individual performance, which rely on a focus on sound management and an inclusive workplace design.

July 5, 2016

Employers need more help in navigating the Apprenticeship Levy ⁰

by David Allison • Comment, Workplace

According to the latest governmental statistics, apprenticeships reached a record high in 2014/15 with over 871,000 apprenticeship participants within the UK. The majority of these were in the service sector, and almost three quarters were concentrated in three sectors: Business, Administration and Law; Retail and Commerce Enterprise and Public Services and Care. Last year the government announced its plans to introduce a new UK-wide levy on large employers in a bid to fund apprenticeships and to create 3 million more apprentices by 2020. Due for implementation in April 2017, this levy promises to have a significant impact on the existing apprenticeship landscape. As the implementation of the apprenticeship levy draws nearer, it is rising to the top of companies’ HR and Finance agendas, as businesses attempt to work out how to reap a return on investment, with the Confederation of British Industry (CBI) calling for the Government to put off its introduction.

July 4, 2016

New office market briefing remains cautious about impact of potential Brexit ⁰

by Mark Eltringham • Comment, Company news, Knowledge, Property

JLL has published a new briefing document to look at the possible impact of the recent Brexit vote on the UK’s office market. The report’s main claim is that the underlying economic fundamentals in the UK remain solid in comparison to previous downturns, and, while expectations are unsurprisingly being downgraded, there is still no need for occupiers or landlords to become too concerned at the moment before the full details and effects of the UK’s exit from the EU become apparent. The document also suggests: occupiers are taking stock, so flexibility is likely to become fundamental to near term decision making. Longer-term impacts or benefits of Brexit are still to play out; office occupier demand in London will be subdued in the near term although low vacancy levels, coupled with an increasingly diverse occupier base, should prevent a dramatic fall in rents compared to previous market corrections; hotels will benefit from weakened sterling and increase in tourism although they may see costs increase.

June 24, 2016

Property and workplace experts have their say on the Brexit outcome ⁰

by Mark Eltringham • Architecture, Comment, Facilities management, Property, Workplace, Workplace design

Well, the results are in and the UK’s electorate has voted by a narrow margin for the country to leave the EU. There are likely to be other developments but whatever you make of the UK’s decision to vote to leave the EU – and I think it’s fair to say most independent people think it’s inexplicable – there’s no doubt that it will have a profound impact on the UK’s economy, relationship with the world, culture, working conditions and markets. What it will mean in practice won’t be apparent for months or years, of course, but that hasn’t stopped experts who work in the property, workplace, design, legal, HR and architecture sectors having their say on its potential implications. We’ll look at these specific issues in more detail going forward but for now, here’s a round-up of those we have so far, which we’ll keep updated throughout the day as the dust settles on what will prove to be a momentous decision for the UK, Europe and rest of the world.

June 23, 2016

How could UK employment laws be affected by the outcome of the Brexit vote? ⁰

by Sathesh Alagappan • Comment, Legal news, Workplace

The result of yesterday’s EU referendum vote will dominate the UK’s political scene for months now and the outcomes will be followed with particular interest by business owners, who currently have to adhere to a range of employment laws that either originate from the EU itself or have been developed within the context of our membership of the organisation. Therefore, a vote for Brexit today could fundamentally change the way businesses operate in the UK. This is particularly true given that a large amount of the UK’s employment law has its roots in Brussels. Article 153 of The Lisbon Treaty set the precedent for this. It allowed the EU to create a base level of legislation that applies to all facets of the workplace. This includes working hours, workers’ rights, and health and safety. Individual nations are free to supplement this with their own legislation. For example, the minimum wage is an example of employment legislation that is independent of the EU.

June 20, 2016

What happens when you take transparent office design to extremes ⁰

by Mark Eltringham • Case studies, Comment, Facilities management, Furniture, Workplace design

A rigid and unswerving adherence to a principle is rarely a good thing in the long run. This is perhaps doubly so when it comes to office design because the end result is often something that overlooks what offices are really for; namely giving human beings a place to go to be with one another. So, when you take a design dogma to extremes that ignore the human being that should be your core concern, you end up getting something like the office with no chairs, because ‘sitting is the new smoking’. Or you get the office made completely of glass because ‘transparency generates trust’. While it’s true that the Dutch firm MRVDV responsible for the refit of the building in Hong Kong has included some genuinely successful features, not least in the use of natural light and the environmental performance of the building, the interior itself is clearly the end product of meetings in which nobody felt comfortable telling everybody to knock it off.