November 24, 2014

New report offers occasionally surprising vision of the future of work

by Mark Eltringham • Flexible working, News, Technology, Workplace design

A new report into the future of work from Cisco claims –unsurprisingly – that employers are shifting their workplace policies to accommodate new demands from employees for more flexible working styles, regardless of their demographic cluster. The 2014 Cisco Connected World Technology Report also also claims that the majority of both Generation X and Y professionals already believe that smartphones and wearable devices will be the workforce’s most important communication devices by 2020 – while the laptop will maintain its place as the workplace device of choice. These devices and their attendant software and apps will drive the uptake of flexible working although sixty percent of respondents to the survey still prefer to take notes using a pen and paper. Two of the most intriguing findings of the report are that while just over half of Gen Y professionals think they are more efficient than older workers (roughly in line with the perceptions of older workers themselves) this is way out of step with the impression HR professionals, and the majority of people still believe that the future of work still lies in the office, at least some of the time.

November 19, 2014

Group of UK’s major employers urges widespread uptake of flexible working

by Mark Eltringham • Facilities management, Flexible working, News, Technology, Workplace design

Some of the UK’s largest companies are jointly spearheading the call for the greater uptake of flexible working. On Monday, the 22 companies that make up the Agile Future Forum highlighted the role that factors such as new technology, changing demographics and globalisation are having on the business case for the adoption of agile working practices. Firms such as John Lewis, ITV, Ford, Tesco, Lloyds, BT and B&Q are championing the cause of agile working as a way of running a business that is competitive, productive, attractive to employees and able to compete on the world stage. The AFF, set up by former Lloyds chairman Sir Win Bischoff, used the event to publish its latest research to highlight the ways in which it believes the UK is one of the best-placed countries to foster flexible working in spite of a range of recalcitrant and restrictive working practices. The event cited a recent CBI survey which found that while 97 per cent of UK businesses agree that agility is key to growth, many still offer a limited range of flexible working practices.

November 18, 2014

The leap in workplace ill health is down to mobile devices and flexible working

by Lee Jones • Comment, Flexible working, Legal news, Technology, Workplace design

According to latest HSE statistics, the UK has seen a huge jump in the number of cases of workplace musculoskeletal disorders over the last two years. The data makes for depressing reading and includes a 20 percent hike in the number of cases to more than half a million, 8.3 million lost working days and a sharp increase in the proportion of work-related illness associated with the condition. Of the 535,000 new illnesses reported in the UK in 2013/14, over a third were musculoskeletal disorders; 184,000 cases. All of which begs the question what exactly is going on to cause this leap. Anecdotally we are aware of a number of factors that might indicate the smoking gun. The first is that clients are talking to us more and more about upper limb disorders rather than those related to the lower back. Pains and illnesses in the lower back are commonly (but not always) associated with poor posture while working at a desktop PC, injuries and aches to the wrists, arms, neck and shoulders are more commonly seen in people with handheld devices especially smartphones and tablets.

November 17, 2014

The new issue of Insight is now available to view in your browser

by Mark Eltringham • Architecture, Facilities management, Newsletter, Technology, Workplace, Workplace design

The new issue of our weekly newsletter is now available to view online. This week, Simon Heath asks whether we are really so ready to swap the rat race for a life of indolent uselessness (and possibly edible obsolescence); we report on the failure of a large number of major EU institutions to act on their own green building initiatives; Helen Strother visits the new offices of AutoTrader in Manchester as the company switches to a solely digital platform; Cathy Hayward reports from Workplace Week; Sara Bean finds that the turmoil in the UK commercial property is ongoing, especially in London; and we report on the ongoing and unresolved tensions created by the practice of Bring Your Own Device (BYOD) and ubiquity of open plan offices. If you don’t already receive a copy, please sign up using the simple subscription form in the right hand sidebar and don’t forget to follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

November 13, 2014

Case Study: AutoTrader motors into its new Manchester digital playground

by Mark Eltringham • Case studies, Facilities management, Technology, Workplace design

Even in the context of a rapidly declining print market, the decision to end AutoTrader’s 37-year history as a printed magazine was not an easy one to take. At its height, Auto Trader had a circulation of 368,000, but in June 2013 the final printed copy rolled off the presses and the business began its new incarnation as a purely digital platform. Of course, this transformation was a long time in the making and had actually begun ten years earlier. By the time the print room lights went out, all of Auto Trader’s revenues had not only migrated online, but experienced significant growth too. It is Auto Trader’s growth during this process of transformation that is considered so unique in the publishing world and is proof that the business’ aspiration to be at the forefront of the digital marketplace is not just a wide-eyed intention. The website boasts 11.5million unique users, carrying out more than 140 million searches across mobile, table and desktop devices and the business is set to launch an extensive TV advertising campaign on boxing day.

November 13, 2014

Workplace Week focuses on the office and individual productivity in all its forms

by Cathy Hayward • Events, Facilities management, Flexible working, Workplace, Workplace design

The holy grail of improving people’s productivity was the focus of this year’s Workplace Week, which took place last week from 3-7th November and raised more than £12,500 for Children in Need. The annual event organised by AWA and designed as a celebration of workplace innovation, included visits to 11 workplaces showcasing the latest techniques to get people performing at their very best, a day-long convention and a series of Fringe events. Andrew Mawson, who heads up AWA, opened the convention by setting the discussion in context. “We have maximised asset productivity by getting more people into buildings, and therefore working a building harder. But we need to focus on human productivity. If each organisation could make each person just 5 per cent more productive, that would have a major impact both on that organisation and the wider economy. In the knowledge economy we need to get the very best performance out of each and every brain on the payroll and to create the conditions that consciously support that.

November 12, 2014

Interruptions and a lack of engagement cost UK firms £15 bn each year

by Mark Eltringham • News, Wellbeing, Workplace design

UK businesses are suffering massive losses in company performance due to ‘disengaged’ employees who complain of working conditions that result in constant distraction and disruption and a lack of privacy, according to a new report published by office furniture maker Steelcase. Research by the Centre for Mental Health claims that presenteeism (at work physically but unproductive mentally) costs UK businesses £15bn per year and that includes the cost of disengaged employees. A new IPSOS survey commissioned by Steelcase, claims to highlights this and related issues. The survey of 10,500 employees working in open plan offices across 14 different countries and found that only 11 percent of workers are engaged and inspired at work, 63 percent lack engagement and are unmotivated and 37 percent describe their workplace as ‘stressful’. More →

November 11, 2014

Current issue of Work&Place explores intersecting worlds of people, place and tech

by Mark Eltringham • Architecture, Cities, Facilities management, Technology, Work&Place, Workplace design

As we prepare the upcoming issue of Work&Place (don’t forget to subscribe on our homepage), a reminder that the September issue of Work&Place is available to download or view as a PDF or now in an online edition. Amongst this issue’s highlights are: Ian Ellison’s retrospective of last Summer’s Workplace Strategy Summit; Jim Ware offers up a case study of workplace transformation at NEF from the perspective of the firm’s CEO; Agustin Chavez and Laurie Aznavoorian consider how the workplace can help firms to manage knowledge; David Karpook meanwhile characterises the role of the facilities manager as akin to that of a stage manager; Wim Pullen explores the multi-generational workplace using empirical evidence; Erik Jaspers looks at how workers are colonising the world’s cities; Pawel Lenart and Dominika Kowalska report on how one specific country – Poland – has seen a transformation in the way it creates and uses workplaces over the past twenty years; and, on related themes Nancy Sanquist explains how IFMA is driving the agenda on urban FM and Charles Marks looks at how the UK’s regions are looking to capitalise on the Smart Cities movement.

November 7, 2014

The new issue of the Insight weekly newsletter is now available to view online

by Mark Eltringham • Facilities management, Newsletter, Property, Workplace design

The new issue of our weekly newsletter is now available to view online. With an unmistakable focus on workplace design, this issue sponsored by Fresh Workspace, sees Tony Ash of Vitra UK question why the Government isn’t doing more to curb the furniture copycats who brazenly steal other people’s intellectual property; Alison Kitchingman of Milliken looks at how architects and designers have used organic design to reflect the way people actually move around a building; Justin Miller of Wellworking considers a startling 20 percent leap in the number of people reporting musculoskeletal disorders in the UK; Anna King looks back on Orgatec and its key themes; Sara Bean reports on the rapidly declining availability of Grade A commercial property across the UK; and Mark Eltringham considers the science behind what makes offices so motivating for people. If you don’t already receive a copy, please sign up using the simple subscription form in the right hand sidebar and don’t forget to follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

November 7, 2014

Orgatec 2014 focuses on collaboration, quiet and wellbeing in the workplace

by Anna King • Comment, Events, Furniture, Workplace design

Anna King reports from the biennial office furniture and interiors fair Orgatec, which took place recently in Cologne: Collaboration seemed to be king once again at this year’s Orgatec trade fair in Cologne, so much so that you’d be hard pressed to find a conventional workstation amongst the thousands of products on display. Even ergonomic task chairs in the traditional sense were thin on the ground. Senator’s offering was typical in its focus on collaborative work and the provision of work settings. As well as the Ad-Lib Scholar range for educational establishments, it presented the Ad-Lib Work Lounge multipurpose chair, both the work of British design studio PearsonLloyd. This upholstered model complete with headrest is available on glides or castors so it can slot into a multitude of workplace scenarios. Shown in some rich shades such as moss green and turquoise, it comes complete with a fold-down worksurface for brainstorming or other group working.

November 5, 2014

Why isn’t the UK Government acting to curb the scandal of fake furniture?

by Tony Ash • Comment, Furniture, Workplace design

The real thing

If you’ve watched a DVD recently, it probably started with an advert highlighting that ‘you wouldn’t steal a handbag, so why would you steal a DVD?’ The point it’s making is that it’s unacceptable to buy poor quality copies of DVDs. They’re fake products and there’s a stigma attached to them, in the same way there’s a stigma attached to buying a fake watch, handbag or a forged piece of art. That’s how things should work, but this isn’t yet the case for fake furniture in the UK. And the reason for this is government inaction that is not only allowing a market for poorer quality replicas of iconic designs to exist, but to thrive. In April 2013 the UK government passed the Enterprise and Regulatory Reform Act, a section of which closed a loophole in British intellectual property law. Under the new regulations, artistic designs for products such as furniture would be protected for up to 70 years after the designer’s death. Before the Act was passed, if more than 50 copies of a design were made, it was considered to be mass produced and was subject to only 25 years’ protection.

November 4, 2014

New CBRE report claims to debunk multi-generational workplace myths

by Mark Eltringham • News, Workplace, Workplace design

Age is less of a factor than widely thought when it comes to workplace preferences in the US, according to a new report by CBRE Group. The study, Designing the office of the future? Don’t plan it around (what you think you know about) US millennials, is based on aggregated workplace strategy surveys from more than 5,500 office workers across a number of sectors. It found that, while current assumptions about the multi-generational workplace and millennials are driving the design of many offices today, there is actually little difference in preferences between millennials, Generation Xers and baby boomers. (We’ve been suggesting this for some time at Insight). The report claims that “with a projected 75 percent of the workforce being millennials by 2025, much has been made about this new workforce generation, particularly when it comes to workplace strategy. While this is causing many companies today to debate how to balance the needs of millennials with those of a more tenured workforce, the study suggests that the generational divide is more perception than reality”.