March 8, 2019

RICS and CIBRE to publish new book on diversity in the real estate sector

by Sara Bean • Company news, Facilities management, News, Property, Workplace

RICS and CBRE have announced the publication of a new book: Managing Diversity and Inclusion in the Real Estate Sector, which will be launched at MIPIM 2019 in Cannes. Co-authored by real estate veterans, Amanda Clack, Head of Strategic Advisory at CBRE and Judith Gabler, Acting Managing Director, Europe for RICS, the book places diversity and inclusion (D&I) at the centre of successful real estate and construction organisations. The book provides guidance to, and most importantly actions for professionals in the sector who want to make D&I an inherent part of the culture of their organisation. The book aims to educate the real estate sector about what D&I entails and how a D&I strategy can be implemented to secure future success. It presents a practical and easy-to-read guide that can help organisations and their leaders engage with and apply this agenda to win the war for talent in real estate and construction. It seeks to be about action not words and help those in the sector #BeTheChange.

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March 5, 2019

Employees want good tech and flexibility but stick with their own fixed desk

by Sara Bean • AI, Facilities management, Flexible working, News, Technology, Workplace

Almost two-thirds of those staff (60 percent) say inadequate technology is the biggest productivity blocker at work and by failing to do its job properly it is making life difficult for employees. This frustration trumps unnecessary bureaucracy, inefficient processes and annoying colleagues – other factors that stop employees from being productive, claims research from Cloudbooking. The research suggests that the digital piece of the employee experience puzzle is more prominent and important than expected – it is in fact the single most important factor with 90 percent of UK office workers who said efficient technology is important to their overall experience. Currently fewer than one in ten UK employees are “extremely satisfied” with their workplace experience, indicating there is significant room for employers to improve it by delivering better technological resources. However, despite wanting to embrace more flexible working, staff still prefer their own fixed desk.

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March 4, 2019

London’s West End office market stays strong despite slow start to year

by Sara Bean • Cities, Facilities management, News, Property

The volume of transactions in London’s West End was down 45 percent, the lowest for January in over 10 years. This is to be expected with the continued ongoing Brexit negotiations, according to Savill’s, who expect to see a lower volume of transactions complete over the first quarter of this year. Despite this, space under offer still remains well above the long-term average, with 237,000 sq ft going under offer during the month. This held the overall total at just over 1.2m sq ft, giving a strong indication that leasing activity over the course of 2019 will remain robust. Pre-lets accounted for 42 percent of the overall sq ft let in January and there were five transactions to the Insurance & Financial sector and four to the Tech & Media sector.

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February 28, 2019

UKGBC claims built environment members are leading the way in sustainability

by Sara Bean • Environment, Facilities management, News, Property

Many built environment businesses are adopting increasingly ambitious sustainability commitments reports the UK Green Building Council in its third annual report ‘Leading the Way’. This presents trends and analysis from research conducted as part of UKGBC’s annual Sustainability 360 Reviews, which look at sustainability trends and insights amongst UKGBC’s 50 industry-leading Gold Leaf member businesses.

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February 27, 2019

The Hitchhiker’s Guide to the Workplace ⁰

by Mark Eltringham • Comment, Facilities management, Technology, Workplace, Workplace design

We know, and have for a long time, that the workplace is in a state of near constant flux and so we often fall into the trap of assuming that there is some sort of evolution towards an idealised version of it. That is why we see so many people routinely willing to suspend their critical facilities to make extravagant and even absurd predictions about the office of the future or even the death of the office. This is perniciously faulty thinking. However we can frame a number of workplace related ideas in terms of evolutionary theory, so long as we accept one of the central precepts about evolution. Namely that there is no end game, just types progressing and sometimes dying out along the distinct branches of a complex ecosystem. As a nerdy sort of guy of a certain age, I’ve tended to frame my thoughts on all of this with reference to an idea from The Hitchhiker’s Guide to the Galaxy by the great Douglas Adams.

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February 27, 2019

Businesses leaving themselves vulnerable to a failing of business continuity

by Sara Bean • Environment, Facilities management, News, Workplace

By failing to properly explore what service provision is offered in the event of a serious incident such as flood or fire, businesses are leaving themselves vulnerable to a failing of business continuity, a new survey from Regus suggests. The survey found that 40 percent of businesses rely solely on what their workplace recovery provider tells them, or what is in their contract to protect them from a crisis. The lack of testing of recovery facilities by businesses also leaves them open to further disruption, with businesses at risk of finding that, in reality, the location they have been allocated is too small, with seats only available on a first-come-first-served basis, leaving business-critical staff unable to work.

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February 26, 2019

Digital and mobile tech at work is still not being used to full advantage

by Sara Bean • AI, Facilities management, News, Technology, Workplace

Just a third of businesses are using mobile technologies for their administration tasks, and as organisations struggle to digitise, many employees admit to finding pen and paper simpler to use. The vast majority (91 percent) of workers still prefer to use a desktop or laptop for administrative tasks, according to the research commissioned by ABBYY, as only one third (35 percent) use mobiles for admin, despite 43 percent of workers wanting to use it for this purpose. Millennials in particular are keen to use mobiles, with 55 percent wanting to use mobiles for admin – yet only 43 percent currently do. Older generations are also open to using mobile for admin, with 35 percent of Gen X currently doing so, and 41 percent wanting to. However, it’s clear that some employees are finding the latest technologies, such as mobile, too difficult to use – 28 percent still want to use pen and paper for admin tasks, as 46 percent find it simpler than other means. Desktop still runs the workplace in the UK, regardless of today’s remote working climate. Almost half of workers (48 percent) use a desktop or laptop because it’s easier, and 41 percent because it’s faster.

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February 25, 2019

A four day week, people-watching at work, the art of AI and some other stuff

by Mark Eltringham • AI, Facilities management, Features, Technology, Wellbeing, Workplace design

While the recent Finnish pilot of universal basic income had mixed results, a trial of the other most talked about solution to our problem with work – the four day week – has been reported as far more promising. A New Zealand financial services firm called Perpetual Guardian switched its 240 staff from a five-day to a four-day week last November and maintained their pay. The results (registration) included a 20 percent rise in productivity and improved staff wellbeing and engagement.

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February 22, 2019

When assessing workplace strategy: we should always test rather than guess

by Franklin Becker • Facilities management, Features, Workplace design

Would an investor plow millions of dollars into a stock and never bother to track how the investment does? Of course not. Nor would they confuse the expected return on investment (ROI) with the actual results. We don’t guess about financial investments. We don’t base investment decisions on what some stranger does or how they say they’ve done. So why then, do many of the largest companies in the world invest millions of dollars in buildings or renovating their workplaces and never even bother to measure results. Why are they so willing to copy the unproven workplace strategy of others? Why are they satisfied with projected results, rather than measuring how their investments actually perform? (more…)

February 22, 2019

Managers blame cost of adjustments for reluctance to hire disabled workers

by Sara Bean • Facilities management, Flexible working, Legal news, News, Workplace

Nearly a quarter (24 percent) of UK employers admit they would be less likely to hire someone with a disability, new data from disability charity Leonard Cheshire shows, and over two thirds (66 percent) of managers cite the cost of workplace adjustments as the barrier to employing a disabled person, up from 60 percent in 2017. Seventeen percent of disabled candidates that had applied for a job in the past five years said the employer withdrew the job offer as a result of their disability. Attitudinal barriers continually featured in the latest research. Of the employers across the UK that said they were less likely to employ someone because they were disabled, 60 percent were concerned that a disabled person wouldn’t be able to do the job. Of the disabled people in the UK who applied for a job in the last five years, 30 percent said they felt like the employer had not taken them seriously as a candidate.

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February 21, 2019

Over half of workers admit to arguments about the office temperature

by Sara Bean • Facilities management, News, Wellbeing, Workplace

Almost two thirds (59 percent) of UK employees say that the office temperature is a controversial topic amongst colleagues, with over half (52 percent) admitting that it causes regular arguments. Now new research conducted by Boiler Plan highlights the extreme lengths that some office workers are willing to go to in the battle of the thermostat. More than one in seven (14.5 percent) workers have gone as far as making a formal complaint to their HR department due to the temperature in their office and almost one in eight (12.3 percent) have taken it as far as actually damaging the temperature control unit.

Female office workers are more than twice as likely to vandalise the thermostat as their male colleagues, and one in five (20 percent) women have requested a desk move because of this issue. Six percent of men say they have fallen out with a colleague and 7 percent admit to sending passive aggressive emails due to the temperature in the office.

February 20, 2019

It is time for organisations to embrace the digital workplace

by Christian Brøndum • AI, Comment, Facilities management, Flexible working, Technology, Workplace

With the rise of both cloud-based technology and the worldwide gig economy, the last ten years of the 21^st century have seen some near-revolutionary changes in workplace practice. Entrepreneurs everywhere have been more than happy to make use of these developments, taking advantage of the new business models these changes have brought. For example, IDG found that 73 percent of the organizations that they surveyed have at least one application already in the cloud, and according to ONS, since 2010 there has been a 25 percent increase in the number of non-employer businesses in the private sector, a change attributed to the growing popularity of the gig economy. However, despite all the advances in workplace culture, thousands of workers in the UK are being left behind in outdated modes of work.