Companies overlooking cost of cyber risks as variety and number of breaches increase

Companies are overlooking cost of cyber risks as incidents of breaches riseCyber risk is becoming increasingly common while the types of breaches are becoming more diverse, claims a new white paper by the audit and accounting expert BDO. For instance, ransomware is now the fifth most common type of malware; with the cost of freeing up computer systems from ransomware tripling since 2016. Yet organisations are continuing to spend up to four times more on insuring other company assets (e.g. property, equipment etc.) than on cyber insurance, despite an increasingly widespread belief that their cyber assets are in fact up to 14 percent more valuable. The report also finds that as cyber incidents increase, they become more difficult – and therefore more expensive – to defend. In the new cyber insurance white paper, BDO’s global cybersecurity leadership group stresses the importance of businesses gaining an understanding of their unique risk profiles in order to ensure the right cyber insurance for their needs. Cyber insurance: managing the risk does include some of the positive trends around cyber security – for example, both the level of Board involvement and investments in cybersecurity have increased significantly in the last 2-3 years.

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New property scheme launched to cut the cost of empty space in NHS buildings

New property scheme launched to cut the cost of empty space in NHS buildingsA new scheme to help the NHS cut the costs of empty space in their buildings has been launched this week by NHS Property Services (NHSPS). Properties that qualify for the scheme must be deemed surplus to NHS requirements and may be re-let, disposed of or considered as a development opportunity. The new Vacant Space Handback Scheme comes in response to feedback from commissioners who want to reduce the cost of maintaining space that is no longer needed for clinical services.  The cost of maintaining vacant space is kept as low as possible, though some costs are unavoidable where rent, business rates and some service charges remain payable. The total amount and cost of maintaining vacant space in the NHS is difficult to calculate, but costs are estimated to be in excess of £10 million a year on the NHS Property Services estate.

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Employees with higher levels of trust and autonomy at work are more productive

Employees with higher levels of trust and autonomy at work are more productive

Employees who feel trusted by their employer to manage how and when they work for themselves can improve their levels of productivity, a new survey suggests. The research by Peldon Rose claims that UK workers rate feelings of trust and autonomy from employers and colleagues as increasingly important in keeping them productive and happy in the workplace. But the survey also shows that many employers are failing to provide employees with the resources and support they need to manage their workload and keep them motivated. Although the majority of staff (59 percent) say they work most productively in the office, a third (33 percent) wish they were more trusted to manage how and when they work and 42 percent say that their office does not support a culture that allows them to work flexibly. Despite the clear value that staff place on trust and autonomy, employers are overlooking an opportunity to create a confident and self-motivated workforce.

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Regional office market remains strong and embraces the co-working revolution

Regional office market remains strong and embraces the co-working revolution

Artisan Real Estate’s New Waverley scheme in EdinburghThe creative industries sector accounted for over a third 35 percent) of take-up in the regional office market in the first half of the year, with this sector in particular driving the co-working revolution and the provision of flexible office space. Latest figures in CBRE’s H1 2017 Property Perspective, which monitors the performance of ten regional cities, overall, the UK’s regional office markets saw continued demand in the first half of 2017, with office take-up reaching 2.8 million sq ft, only slightly lower than the five-year average. For the first half of 2017, several cities witnessed improved levels of take-up when compared with the first half of 2016, these include Aberdeen, Edinburgh, Leeds and Manchester. Select locations such as Reading, Maidenhead and Watford also saw a continuation of record rents being set during the first half of the year, which has largely been driven by the delivery of new developments.

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Board buy-in is key to closing employment gap for disabled people in workplace

Board buy-in is key to closing employment gap for disabled people in workplace

Get board buy-in is key to improving disabled people's access to work

There continues to be a significant gap between the employment rate of disabled people and the rest of the population; according to the Office for National Statistics, just 49 percent of disabled people of working age are in employment. This is why getting genuine buy-in from the top is key to improving levels of disability disclosure and helping to facilitate requests for workplace adjustments. That was the conclusion of a recent round table hosted by the Recruitment Industry Disability Initiative (RIDI) which also found that while some HR and diversity specialists are sceptical about the level of support available from senior leadership teams, once the topic is brought to the attention of the board, the response is often overwhelmingly positive. Practical ways in which leaders can bolster disability initiatives shared at the event include; identifying disability champions within the business who can communicate their own stories, implementing unconscious bias training, instigating & reverse-mentoring initiatives where senior managers are partnered with disabled colleagues and leading by example by being open about their own disabilities.

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How workplace design shapes and reflects organisational hierarchies

How workplace design shapes and reflects organisational hierarchies

The roots of the open plan office can be traced back to the 1960s when post-capitalism was beginning to emerge as a political and intellectual movement. The social and political upheaval that followed World War Two and the emphasis on the autonomous, motivated and engaged worker combined to inspire designers and architects to develop a new and more “modern” way of working. A mode of work characterised by an increased emphasis on social relations and flattened hierarchies. The open plan office was heralded as the ‘office of the future’; a progressive, transformative and near utopian design concept which would enable its occupants to thrive and succeed in a more socialist world. Yet the proponents of the open plan do not appear to have been fulfilled in large corporate businesses in the UK. I’d like to suggest that this failure is not a design fault but rather a problem caused by a clash of ideologies. Upon closer inspection, it appears that these larger corporations have not fully been able to shift into the social-democratic model of collaborative, open working styles.

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Large majority of facilities managers believe BIM will have a significant impact on their role

Large majority of facilities managers believe BIM will have a significant impact on their role

Building Information Modelling (BIM) has the potential to deliver significant benefits to the facilities management industry, according to the results of a new survey published by The British Institute of Facilities Management (BIFM). The FM Awareness of Building Information Modelling survey, developed in partnership with Liverpool John Moores University and the Zurich University of Applied Sciences, aims to establish a benchmark of the current perceptions of the impact of BIM on the FM sector and the benefits and challenges it presents. The report’s key finidng is that eighty-three per cent of respondents believe BIM will help support the delivery of facilities management, with the same number indicating it is already having an impact, or will do so, in the next five years.

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Could a four-day week help improve UK productivity?

Could a four-day week help improve UK productivity?

Over half (61 percent) of office workers believe they’d improve their performance levels if they worked a four-day week; and 40 percent believe they would be more productive working remotely. This is according to new research which claims that UK productivity has fallen dramatically, with one in three (31 percent) office workers admitting they are unproductive for a huge two hours every day. The report, commissioned by office products firm Fellowes, argues that despite being the fifth largest economy in the world, the UK sits 15th in the productivity table, lagging behind the likes of Sweden (31 hours p/w), Denmark (27.2 hours p/w) and Norway (27.3 p/w) – who all work, on average, less hours per week than Brits (32 hours p/w). As a third of workers are essentially working a six-hour day, many believe it’s time to look towards Scandinavian countries like Sweden – who recently trialled a 6-hour working day – where employees have more flexibility to choose when and where they work.  (more…)

Over a quarter of employers are struggling to keep their workforce engaged

Over a quarter of employers are struggling to keep their workforce engaged

Nearly one in three (28 percent) of employers are struggling to keep their employees engaged, claims new research from totaljobs, with staff spending too much time internet browsing, being constantly late and chatting with colleagues. Over half of employers said lower productivity (59 percent) and internet browsing (55 percent) were clear signs of lower engagement they were seeing in the workplace. Worryingly, 62 percent said poor performance was a common problem as a result of a lack of engagement. Almost half (48 percent) of employers also report disengaged employees continue to arrive late and leave early, while 41 percent said chatting with colleagues suggested a lack of workplace engagement. The same number again said taking too many breaks during work hours might also indicate disengagement, as well as employees appearing distracted. But when it comes to tackling a lack of employee engagement, one in two employers (51 percent) said clear communication, via email, newsletters and team meetings for example, was an effective strategy to improve engagement. Nearly half (46 percent) of employers said setting out clear objectives for both individuals and teams was also effective.

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BIFM formally adopts new ISO definition of facilities management

BIFM formally adopts new ISO definition of facilities management

If you’ve ever wearied of the endless debate about a precise definition of facilities management, and thought the squabbling often seemed like the conflict over the right end to open an egg that led to war in Gulliver’s Travels, then salvation might be here with the news that the British Institute of Facilities Management has formally adopted the definition of facilities management set out in new ISO standards published earlier this year. That definition forms part of ISO 41011:2017 Facility management – Vocabulary, which was published in April this year. The definition finalised in the standards is: Facility management (facilities management, FM) — organizational function which integrates people, place and process within the built environment with the purpose of improving the quality of life of people and the productivity of the core business. In addition to the vocabulary standard, ISO 41012:2017 Facility management– Guidance on strategic sourcing and the development of agreements was also released earlier this year, while the most recently published – ISO/TR 41013:2017 Facility management – Scope, key concepts and benefits – was published in July.

One in five UK office workers admit they struggle with tech more than colleagues

One in five UK office workers admit they struggle with tech more than colleagues

The digitisation of the workplace may be seen as a boon to productivity, but that also depends on how well it’s being adopted by the workforce. A new survey claims that one in five (23 percent) UK office workers struggle with technology; and helping to solve the problems of these less tech-savvy employees takes up an average of 17 minutes of their colleague’s working day. The survey from memory and storage firm Crucial, found that work with an average of four colleagues in their office that are less tech-savvy than them. These colleagues always seem to encounter IT problems at work, distracting 62 percent of the UK workforce and costing businesses lost time fixing issues. Just over one in five (23 percent) British office workers admitted that they felt they were one of the less tech-savvy colleagues. A third of these aren’t worried about being less tech-savvy because they have other skills, another third (34 percent) admitted trying to fix tech problems themselves but always end up calling someone else, whilst 26 percent know someone will fix it for them anyway.

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Whatever you might be told, this is not the Office of the Future

Whatever you might be told, this is not the Office of the Future

office of the futureIt seems like we don’t have to wait more than a few days at a time before some or other organisation is making its own prognoses about how we will be working in the future, especially at this time of year. The thing these reports about the office of the future all share in common, other than a standardised variant of a title and a common lexicon of agility, empowerment, collaboration and connectivity, is a narrow focus based on several of their key narratives and assumptions. While these are rarely false per se, and often offer some insights of variable worth, they also usually exhibit a desire to look at only one part of the elephant. The more serious reports invariably make excellent points and identify key trends, it has to be said. However, across them there are routine flaws in their thinking that can lead them to make narrow and sometimes incorrect assumptions and so draw similarly flawed conclusions. Here are just a few.

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