August 18, 2017

Board buy-in is key to closing employment gap for disabled people in workplace

by Sara Bean • Facilities management, Flexible working, News, Wellbeing, Workplace, Workplace design

There continues to be a significant gap between the employment rate of disabled people and the rest of the population; according to the Office for National Statistics, just 49 percent of disabled people of working age are in employment. This is why getting genuine buy-in from the top is key to improving levels of disability disclosure and helping to facilitate requests for workplace adjustments. That was the conclusion of a recent round table hosted by the Recruitment Industry Disability Initiative (RIDI) which also found that while some HR and diversity specialists are sceptical about the level of support available from senior leadership teams, once the topic is brought to the attention of the board, the response is often overwhelmingly positive. Practical ways in which leaders can bolster disability initiatives shared at the event include; identifying disability champions within the business who can communicate their own stories, implementing unconscious bias training, instigating & reverse-mentoring initiatives where senior managers are partnered with disabled colleagues and leading by example by being open about their own disabilities.

August 17, 2017

How workplace design shapes and reflects organisational hierarchies

by Angela Love • Comment, Facilities management, Workplace design

The roots of the open plan office can be traced back to the 1960s when post-capitalism was beginning to emerge as a political and intellectual movement. The social and political upheaval that followed World War Two and the emphasis on the autonomous, motivated and engaged worker combined to inspire designers and architects to develop a new and more “modern” way of working. A mode of work characterised by an increased emphasis on social relations and flattened hierarchies. The open plan office was heralded as the ‘office of the future’; a progressive, transformative and near utopian design concept which would enable its occupants to thrive and succeed in a more socialist world. Yet the proponents of the open plan do not appear to have been fulfilled in large corporate businesses in the UK. I’d like to suggest that this failure is not a design fault but rather a problem caused by a clash of ideologies. Upon closer inspection, it appears that these larger corporations have not fully been able to shift into the social-democratic model of collaborative, open working styles.

August 11, 2017

Large majority of facilities managers believe BIM will have a significant impact on their role

by Neil Franklin • Facilities management, News, Technology

Building Information Modelling (BIM) has the potential to deliver significant benefits to the facilities management industry, according to the results of a new survey published by The British Institute of Facilities Management (BIFM). The FM Awareness of Building Information Modelling survey, developed in partnership with Liverpool John Moores University and the Zurich University of Applied Sciences, aims to establish a benchmark of the current perceptions of the impact of BIM on the FM sector and the benefits and challenges it presents. The report’s key finidng is that eighty-three per cent of respondents believe BIM will help support the delivery of facilities management, with the same number indicating it is already having an impact, or will do so, in the next five years.

August 10, 2017

Could a four-day week help improve UK productivity?

by Sara Bean • Facilities management, Flexible working, News, Workplace

Over half (61 percent) of office workers believe they’d improve their performance levels if they worked a four-day week; and 40 percent believe they would be more productive working remotely. This is according to new research which claims that UK productivity has fallen dramatically, with one in three (31 percent) office workers admitting they are unproductive for a huge two hours every day. The report, commissioned by office products firm Fellowes, argues that despite being the fifth largest economy in the world, the UK sits 15th in the productivity table, lagging behind the likes of Sweden (31 hours p/w), Denmark (27.2 hours p/w) and Norway (27.3 p/w) – who all work, on average, less hours per week than Brits (32 hours p/w). As a third of workers are essentially working a six-hour day, many believe it’s time to look towards Scandinavian countries like Sweden – who recently trialled a 6-hour working day – where employees have more flexibility to choose when and where they work. More →

August 9, 2017

Over a quarter of employers are struggling to keep their workforce engaged

by Sara Bean • Facilities management, Flexible working, News, Wellbeing, Workplace

Nearly one in three (28 percent) of employers are struggling to keep their employees engaged, claims new research from totaljobs, with staff spending too much time internet browsing, being constantly late and chatting with colleagues. Over half of employers said lower productivity (59 percent) and internet browsing (55 percent) were clear signs of lower engagement they were seeing in the workplace. Worryingly, 62 percent said poor performance was a common problem as a result of a lack of engagement. Almost half (48 percent) of employers also report disengaged employees continue to arrive late and leave early, while 41 percent said chatting with colleagues suggested a lack of workplace engagement. The same number again said taking too many breaks during work hours might also indicate disengagement, as well as employees appearing distracted. But when it comes to tackling a lack of employee engagement, one in two employers (51 percent) said clear communication, via email, newsletters and team meetings for example, was an effective strategy to improve engagement. Nearly half (46 percent) of employers said setting out clear objectives for both individuals and teams was also effective.

August 3, 2017

BIFM formally adopts new ISO definition of facilities management

by Mark Eltringham • Facilities management, News

If you’ve ever wearied of the endless debate about a precise definition of facilities management, and thought the squabbling often seemed like the conflict over the right end to open an egg that led to war in Gulliver’s Travels, then salvation might be here with the news that the British Institute of Facilities Management has formally adopted the definition of facilities management set out in new ISO standards published earlier this year. That definition forms part of ISO 41011:2017 Facility management – Vocabulary, which was published in April this year. The definition finalised in the standards is: Facility management (facilities management, FM) — organizational function which integrates people, place and process within the built environment with the purpose of improving the quality of life of people and the productivity of the core business. In addition to the vocabulary standard, ISO 41012:2017 Facility management– Guidance on strategic sourcing and the development of agreements was also released earlier this year, while the most recently published – ISO/TR 41013:2017 Facility management – Scope, key concepts and benefits – was published in July.

August 3, 2017

One in five UK office workers admit they struggle with tech more than colleagues

by Sara Bean • Facilities management, News, Technology

The digitisation of the workplace may be seen as a boon to productivity, but that also depends on how well it’s being adopted by the workforce. A new survey claims that one in five (23 percent) UK office workers struggle with technology; and helping to solve the problems of these less tech-savvy employees takes up an average of 17 minutes of their colleague’s working day. The survey from memory and storage firm Crucial, found that work with an average of four colleagues in their office that are less tech-savvy than them. These colleagues always seem to encounter IT problems at work, distracting 62 percent of the UK workforce and costing businesses lost time fixing issues. Just over one in five (23 percent) British office workers admitted that they felt they were one of the less tech-savvy colleagues. A third of these aren’t worried about being less tech-savvy because they have other skills, another third (34 percent) admitted trying to fix tech problems themselves but always end up calling someone else, whilst 26 percent know someone will fix it for them anyway.

August 2, 2017

Whatever you might be told, this is not the Office of the Future

by Mark Eltringham • Comment, Facilities management, Technology, Workplace design

It seems like we don’t have to wait more than a few days at a time before some or other organisation is making its own prognoses about how we will be working in the future, especially at this time of year. The thing these reports about the office of the future all share in common, other than a standardised variant of a title and a common lexicon of agility, empowerment, collaboration and connectivity, is a narrow focus based on several of their key narratives and assumptions. While these are rarely false per se, and often offer some insights of variable worth, they also usually exhibit a desire to look at only one part of the elephant. The more serious reports invariably make excellent points and identify key trends, it has to be said. However, across them there are routine flaws in their thinking that can lead them to make narrow and sometimes incorrect assumptions and so draw similarly flawed conclusions. Here are just a few.

August 2, 2017

Certain staff a ‘major block’ to adoption of new technology in local government

by Sara Bean • Facilities management, News, Public Sector, Technology

Some individuals within local government are holding back tech to preserve the status quo – a new survey suggests. According to the research, these people feel threatened by new technology and believe it will be disruptive to their ways of working. While the survey by 8×8 of staff working in local government suggested a significant appetite for new technology, more than a fifth (22 percent) say certain individuals are holding back tech adoption to preserve the status quo. This view is more prevalent amongst those in IT procurement, where more than a third (35 percent) believe colleagues are standing in the way of technology because it will disrupt what they already have in place. Only 51 percent of respondents believe senior management understand the importance of new technology and just 21 percent think they invest enough money to stay up to date with the latest developments. This contrasts with the private sector, where over half (56 percent) believe there is sufficient investment in new technology.

August 2, 2017

Air quality in cities would benefit more from electric heating in buildings than from electric vehicles

by Mark Eltringham • Environment, Facilities management, News

There would be more immediate benefits to the air quality in UK cities by converting all their buildings to electric heating than from the much talked about government plan to halt the sale of petrol and diesel cars by 2040, according to consultancy WSP. A switch to electric heating would provide around a 40 reduction in emissions, a similar level to what would be achieved if all vehicles were to become electric by 2040, according to the report. It highlighted the figures following yesterday’s government announcement that petrol or diesel cars would no longer be sold from 2040. In Central London alone 38 percent of NOx emissions come from buildings using gas power, claims WSP. In 2014 WSP published a report that showed that if all transport and buildings were to become electric by 2030 in London, air pollution could be reduced by over a third, carbon emissions cut by 80 percent and noise pollution reduced significantly. Its figures come from the expected London emissions in 2020 from London Atmospheric Emissions Inventory.

July 31, 2017

It is time to take action to support older people’s health at work

by Patrick Thomson • Comment, Facilities management, Flexible working, News, Wellbeing, Workplace

Poor health is one of the biggest factors causing people to leave work earlier than they would like to; yet poor health isn’t an inevitable part of ageing. We know that health conditions can become more likely as we get older. While some health conditions are not any more likely the older you get, others certainly are. Musculoskeletal conditions (affecting joints, bones and muscles) and heart and circulatory conditions increases significantly as we age. The fact that 14 percent of all 50-64 year olds have a musculoskeletal condition, and that musculoskeletal conditions alone account for 30 million days of sickness absence each year, is significant. People are by impacted by health conditions in different ways, and you can have a dramatically different outcome depending on how early you spot and take action to address a health issue at work. Sometimes slow-onset physical conditions such as musculoskeletal conditions, might start off mildly, but gradually lead to a painful exit from work. Because they change slowly they are more difficult to identify and there isn’t always a clear trigger point to do something about them.

July 26, 2017

Employees accessing workplace IT systems from holiday may be cyber security risk

by Sara Bean • Facilities management, Flexible working, News, Technology, Workplace

Organisations are taking serious security risks by allowing employees to access workplace IT systems remotely while on their summer holiday, a telecoms company has warned. According to research by the corporate IT and cyber-security arm of Deutsche Telekom, nearly a third of employees (31 percent) use free Wi-Fi hotspots, and nearly a quarter (24 percent) use them for work-related emails and documents. These are a big danger area as they are insecure and easy for hackers to clone (getting access to all email and web traffic, including any work documents and passwords). It also warns that 28 percent of employees email work documents to and from their personal email, despite this creating numerous security problems. Ten percent use free USB charging points at airports and stations; and these ports can be used to transfer viruses and malware to unsuspecting users. The blame cannot solely be placed on the employees though, as just 28 percent of employees have never in their working career had any cyber security training to protect themselves and their employer.