July 21, 2016

Offices not yet smart enough to support new ways of working ⁰

by Sara Bean • Facilities management, Flexible working, News, Technology, Workplace design

Employees believe their workplace is not making best use of latest technology, but expect this to improve as remote work begins to provide both quality of life and productivity benefits. In the latest Future Workforce Survey conducted by Dell and Intel, nearly half of global employees believe their current workplace is not smart enough, while 42 percent of millennial employees say they are willing to quit their job if technologies are not up to their standard. The research suggest that the addition of collaborative tools and innovations such as internet of things (IoT) and Virtual Reality (VR) will soon become vital to the workplace. According to the poll of nearly 4,000 full-time employees in ten countries, over half (57 percent) believe they will be working in a smart office within the next five years, while 51 percent believe that better technologies will make face-to-face meetings redundant within the next five years.

July 20, 2016

We need to keep a more open mind about open plan office design

by Maciej Markowski • Comment, Facilities management, Workplace design

Most people will be aware that there has been an historic and enduring debate about whether open plan offices are a good or a bad thing. Past articles whether in the Guardian, Dezeen or across the pond in the Washington Post would typically suggest that they diminish productivity and foster a number of other workplace ills. However introducing open plan design principles into your office is almost certainly a good idea. You really just need to make sure that you provide your employees with a choice of settings that allows them to work somewhere that suits the task in hand whether it’s space for concentration or privacy for confidential conversations in order to make it work. It’s a complex and contentious issue so it’s worth asking where open plan works and where it really doesn’t. If you ask many employees working in open plan offices what is bothering them, they’ll probably tell you two things: that they cannot focus and they have no privacy.

July 19, 2016

SMEs must offer flexible work or face recruitment and retention challenge ⁰

by Sara Bean • Facilities management, Flexible working, News, Workplace

SMEs that neglect to offer flexible work options may find their employees decide to switch to somewhere that does, according to a survey from Regus. Over 3,000 professionals across a variety of sectors were quizzed on the importance of flexibility in their working life. SME respondents left very little doubt about the value of a flexible approach, with 92 percent of workers in SMEs saying that, faced with a choice of two similar jobs, they would choose the one that offered flexible work. A third of respondents (33 percent) also stated that they would have stayed longer in their previous jobs if flexibility had been offered. According to Richard Morris, UK CEO, Regus, SMEs should think long and hard about the type of roles that they are offering to today’s professionals. He argues that the days of the fixed hours, fixed location job are becoming as outdated as the office fax machine. Flexibility is no longer seen as a perk, it is now a key differentiator for talented individuals.

July 18, 2016

Opportunities and challenges crystallise for smart cities and buildings ⁰

by Mark Eltringham • Case studies, Cities, Facilities management, News, Workplace design

Global law firm Osborne Clarke has released its fourth research report on smart cities and the future of the built environment. The new edition addresses a number of key issues related to the built environment and poses what it suggests are the two key questions: How can the built environment become smarter? And what are the challenges and obstacles that might prevent this from happening? The report looks at case studies cross Europe and interviews experts in an attempt to discover how smart built environments ‘leverage data, new technology and innovative and collaborative thinking to deliver services that benefit citizens’. The report concludes that a fundamental shift in thinking is already well underway but it is patchy and still faces a large number of major obstacles, not least a silo mentality in decision making which restricts the ability of organisations to innovate and achieve results across a broad base of objectives.

July 13, 2016

Gensler publishes latest US and UK Workplace Surveys for 2016 ⁰

by Mark Eltringham • Architecture, Facilities management, Features, Flexible working, Workplace design

Gensler has announced the results of its Workplace Survey 2016 for both the UK and the US. Key claims of the UK report based on a study of 1,210 respondents include that the UK workforce seems to be divided into ‘haves and have-nots’, with mid and lower-tier workers confined to poor quality environments, 67 per cent of the workforce feel drained due to their office environment at the end of each day and that ‘innovators’ spend just 3.5 days of the working week in the office, highlighting the need for greater flexibility. Meanwhile, the key finding of the US study of 4,000 respondents is that a statistical link between the quality and functional make-up of the workplace and the level of innovation employees ascribe to their organisation, and found that a workplace that prioritises both individual and group work creates ‘an ecosystem of innovation’ across organisations and is a crucial predictor of how innovative an employee sees their company to be.

July 13, 2016

World FM Day and the workplace design and management elephant

by Mark Eltringham • Comment, Events, Facilities management

There is an ancient Asian parable which has found its way into a number of cultures including Hindu and Buddhist lore. In one version, the Buddha tells of a king who has nine blind men summoned to his palace. An elephant is brought in and they are asked to describe it. Each man feels a different part of the elephant and describes it to the king. In turn they tell him it is a pot (the man who feels the head), a winnowing basket (ear), a ploughshare (tusk), a plough (trunk), a granary (body), a pillar (foot), a mortar (back), a pestle (tail) or a brush (tip of the tail). They disagree violently with each other to the amusement of the king, and the Buddha surmises that ‘in their ignorance they are by nature quarrelsome, wrangling, and disputatious, each maintaining reality is thus and thus.’ Around 2,500 years later, groups of people continue to describe big things solely based on the bits with which they come into contact and bicker with others who are close to other bits.

July 12, 2016

Skyscrapers in London will be hardest hit by new business rates ⁰

by Sara Bean • Architecture, Cities, Facilities management, News, Property

As we reported yesterday there are plans afoot to surround the ‘Walkie Talkie’ winner of last year’s Carbuncle Cup with other tall building. However for organisations interested in occupying a London skyscraper it’s worth noting that according to Colliers, businesses in London’s twenty tallest skyscrapers can expect to pay an extra £50 million under forthcoming major changes to business rates. In a data analysis published recently, Colliers has assessed the likely effects of forthcoming business rates changes – floor-by-floor – on the occupiers of London’s twenty tallest buildings. Overall, firms will need to cough up an extra £50m as business rates bills go from £194m to £243m over the next three years. And the infamous ‘Walkie Talkie’ at 20 Fenchurch Street, and now fully occupied – will see the largest increase with office occupiers and luxury rooftop restaurants faced with a business rates bill of over £19m by 2019, an increase of £5.1m compared with current levels.

July 11, 2016

Momentum grows to make BIM standard for global construction industry ⁰

by Mark Eltringham • Architecture, Facilities management, Knowledge, Technology, Workplace design

According to a new survey from research firm Timetric’s Construction Intelligence Center (CIC), momentum is growing towards the universal implementation of Building Information Modelling across the construction industry worldwide, with the highest percentage of respondents claiming that it will be the future of the industry. In related news, the UK BIM Alliance will be launched in October and will take over from the UK BIM Task Group as the emphasis is now on making Building Information Modelling the standard approach to construction. The industry alliance has been set up to respond to the UK Government’s challenges in meeting Level 2 requirements. The group will be branded the UK BIM Alliance, and is planned to be officially launched this October. The challenge now faced is to transform from industry mobilisation for Level 2 to make BIM, the standard approach to construction for the entire UK Construction Industry.

July 9, 2016

Perils of sitting + Meeting change with resilience + Root causes of stress ⁰

by Sara Bean • Facilities management, Flexible working, Furniture, Insight Briefings, Newsletter, Wellbeing, Workplace

In this week’s Newsletter; Gary Chandler argues we are witnessing a new era for office design; Neil Franklin wonders who fares best when working remotely; Mark Eltringham unpicks the facts from fiction on the dangers of sitting; suggests the ways we can break ourselves out of groupthink and delves into a report which suggests order and disorder are perfectly functional ways for firms to operate. The overwhelming majority of UK employees are working beyond their contracted hours; employers’ views on the causes of workplace stress differ from employees; managers struggle with the fall-out from crises; and despite the prospect of a female PM, the boardroom remains out of reach for many business women. Download our new Briefing, produced in partnership with Boss Design on the link between culture and workplace strategy and design; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

July 5, 2016

LBGT inclusion in the workplace relies on FM and HR best practice ⁰

by Peter Holmes • Comment, Facilities management, Wellbeing, Workplace, Workplace design

Much has been written about the business case for diversity and inclusion with one overarching theme; people perform better when they can be themselves. This is especially true for lesbian, gay, bisexual and trans employees. Have you ever hesitated before talking about your partner to a colleague at work? Anticipated how they will react when they find out the person’s gender? Have you ever thought twice about going to the toilet in the office? Spent more time worrying about which facilities you’ll use than the looming deadline you have coming up? These are just a few examples of the thoughts that can consume the mental power of an LGBT person when you create a working environment which isn’t inclusive. According to last year’s Open For Business report, LGBT diversity and inclusion in the workplace impacts two key areas of productivity – business and individual performance, which rely on a focus on sound management and an inclusive workplace design.

July 5, 2016

Managers responsible for promoting engagement distrust employers ⁰

by Sara Bean • Facilities management, Flexible working, News, Technology, Workplace

They may be responsible for upholding their company’s corporate values and ensuring employee engagement, but HR and line managers lack confidence and faith in their employers. According to a survey by Cornerstone OnDemand almost a third (29 percent) of HR and line managers are not proud of their workplace nor do they recommend it. Managers in the Nordics (88 percent), Austria (84 percent), and Spain (81 percent) are the most satisfied with their places of work, whereas Italy (59 percent) and Switzerland (64 percent) are the least proud of their companies and the least willing to recommend it to others. Meanwhile, managers in the UK are struggling with this lack of positivity towards their own company, with only 37 percent agreeing that their company is an attractive employer. The survey also found that the greatest influences on ‘happiness’ in the workplace were revealed to involve career flexibility and technology.

July 4, 2016

Netherlands creates first countrywide Internet of Things network ⁰

by Mark Eltringham • Facilities management, News, Technology

Dutch telecommunications company KPN claims it has created the world’s first national network devoted to the Internet of Things (IoT). The firms says its technicians have upgraded hundreds of existing towers with Long Range (LoRA) gateways and antennas, to create the new public network. The first (IoT) applications are already connected to the network, including at Schiphol Airport where it is being tested in logistical processes such as baggage handling and for facility services. An experiment is also being carried out at Utrecht Central station that allows LoRa to monitor rail switches, and depth sounders at the port of Rotterdam have been fitted with devices to connect them to the IoT network. “Last year we identified an increasing demand for low-power network technology for Internet of Things applications,” says Joost Farwerck, COO of KPN. ” We are responding to this by choosing LoRa, so millions of devices can be connected to the internet in a cost-effective manner. In less than a year KPN has implemented a network that allows us to satisfy this market demand.”