April 7, 2016

The global tension between cost and talent in corporate real estate ⁰

by Neil Franklin • Facilities management, News, Property, Workplace

Concerns over the health of the global economy, workforce strategies and rising costs and pace of business are heavily influencing real estate decision-making for major corporations, a new survey by CBRE of global corporate real estate executives claims. More than 400 respondents from around the world participated in the survey. Nearly half (49 percent) cited economic uncertainty as their greatest challenge, while 43 percent identified it as cost escalation. Forty-eight percent projected a stable real estate footprint for this year. Seventy-nine percent stated that they are actively using space-efficiency initiatives to manage costs, combining ‘ground-up workplace strategies with top-down cost management initiatives’. Workplace strategies are also driven by initiatives that aim to improve collaborative working and enhance a firm’s pool of talent as well as address other workplace issues such as wellbeing and work life balance.

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April 6, 2016

What Johan Cruyff can teach us about the contemporary workplace ⁰

by Andrew Brown • Comment, Facilities management, Workplace design

The Dutch (and to an extent, their north European neighbours in Scandinavia) are regarded as leaders in ideas on how to improve employee engagement, productivity, wellbeing and basically putting people ahead of the capital asset. It’s why people are heading off to Amsterdam this week for the Smart Workplace Design Summit. What you might not know is that this whole approach is deeply rooted in Dutch culture. There is a distinct Dutch way of doing things. FM World is planning to explore this in a forthcoming issue in May. In the article readers will hear from organisations like Veldhoen and their adherence to the concept of activity based working (ABW). Veldhoen has a philosophy about workplace and how to improve an organisations performance. It all hinges on ABW. They won’t bother working with you unless you buy into their way of doing things. This is very Dutch. And why not. It works: Veldhoen get results.

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April 5, 2016

Rise in number of virtual employers with remote teams of workers ⁰

by Sara Bean • Facilities management, Flexible working, News, Technology, Workplace

When, where, and how people work has changed dramatically over the last ten years – telecommuting has grown 103 percent over in the US and an estimated that 50 percent of people will work remotely by 2020. While many companies have begun to integrate remote work, there is a growing trend for firms to fully embrace remote work as an integral part of their business. Virtual companies that operate with fully or heavily distributed workforces now come from many industries, including accounting, health, law, marketing, non-profit, news/media, sports, travel and others. However the best sectors to find a remote post are in Computer/IT, HR/Recruiting and Education; according to the third annual list of virtual companies compiled by FlexJobs. The diversity of companies represented in this year’s list, demonstrate that the remote work model can be applied regardless of company size and/or industry.

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April 5, 2016

BIFM launches new guide to construction and design processes ⁰

by Neil Franklin • Facilities management, News, Technology

The British Institute of Facilities Management (BIFM) has launched its new ‘Operational Readiness Guide: A guide to ensuring long term effectiveness in the design and construction process’. The guide aims to ‘equip facilities management professionals with the skills, knowledge and guidance to effectively engage at each stage of the design and construction process to deliver greater value to the end user organisations that occupy the buildings.’ Its launch coincides with the first day that centrally procured public sector projects in the UK will require the implementation of Building Information Modelling (BIM) at Level 2. The authors claims that in order for FMs ‘to deliver long term effectiveness and relevance for the end user facilities management professionals need to be engaged from the start and learnings and insights from operators applied to close the gap between building design and performance’.

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April 4, 2016

Growing divide in US firms between the digital haves and have-mores ⁰

by Mark Eltringham • Facilities management, News, Property, Technology

Last week we reported on the ways in which the UK government and British firms are falling short in their approaches to the increasingly digital world. It would be wrong to assume that this is solely an issue on this side of the pond however. A recent report from McKinsey highlights how specific sectors and businesses in the US are also sometimes struggling to meet the challenges and embrace the opportunities presented to them by the digitisation of the economy. The report suggests that overall US firms are only realising around 18 percent of their ‘digital potential’ and the major challenge the US faces is no longer bridging the gap between the digital have and have-nots, but the digital haves and have-mores. Intriguingly the report also breaks down this divide by individual sectors, thereby highlighting those parts of the economy that stand to gain most from bridging the digital divide.

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April 1, 2016

HS2 & Fourth Industrial Revolution + Digital natives + FM outsourcing rise ⁰

by Sara Bean • Facilities management, Flexible working, Newsletter, Technology, Workplace

In the latest Insight Newsletter; Richard Morris questions why the UK still persists with the 9-5 mantra; Sara Bean argues HR must treat people like humans, not resources; Mark Eltringham says the construction of the HS2 high speed rail line ignores the fact that technology is fast negating its very existence and wonders why the woefully anachronistic and dated Display Screen Equipment regulations are still in use. News that the outsourcing of real estate and facilities management has hit record levels; flexible working is the key to Hong Kong’s record number of startups; firms are betting on millennials to plug their digital knowledge gaps and worklife balance is a major draw for US workers. Download our Insight Briefing, produced in partnership with Connection, on how the boundless office can be freed from the shackles of time and place and access the latest issue of Work&Place. Visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

April 1, 2016

Rise in European outsourcing of real estate and facilities management ⁰

by Sara Bean • Facilities management, News, Property

Companies outsourcing their real estate and facilities management needs have hit record levels across Europe, finds new data. According to CBRE, its EMEA Global Workplace Solutions (GWS) business received a record number of Requests for Information (RFI) or Requests for Proposals (RFP) from organisations wishing to outsource all, or part, of their real estate activities in 2015. This marks a 190 percent increase over 2012, with the data showing the most popular function to outsource is facilities management, with 64 percent of briefs including this service. The trend for outsourcing is also reflected in CBRE’s European Occupier Survey, which spans 120 organisations. Fifty-four percent of respondents noted that that they outsourced some or part of their property requirements. This figure marks an uplift from 30 percent the year before and demonstrates that more corporates are seeking, and using, specialist property advisors for outsourcing advice.

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March 30, 2016

Isn’t it time that UK businesses thought more like the Scandinavians? ⁰

by Richard Morris • Comment, Facilities management, Flexible working, Wellbeing, Workplace

The clocks went forward on 27^th March meaning darker mornings and lighter evenings – at least for a time. But the standard working day doesn’t reflect such changes, with commuters setting out in darkness to make a fixed 9am start. The changing of the clocks raises interesting questions about the UK work model. Why does UK business persist with the 9-5? We know that commuting in and out can be stressful and detrimental to productivity – not to mention expensive. So why do we continue to do it? Why is the UK’s workforce all boarding the same trains to arrive at the office at the same time? Today, the very notion of the 9am start to the working day should seem archaic. Sweden – often a forerunner of best practice when it comes to wellbeing – recently introduced a 6-hour working day in a bid to reduce sick leave and make staff happier. To date, there has been no hard analysis of results, but anecdotal evidence suggests a healthier, more engaged workforce.

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March 24, 2016

Coworking spaces not just suited to start-ups with Millennial occupants ⁰

by Sara Bean • Facilities management, Flexible working, News, Property, Workplace design

The rise in popularity of coworking spaces has been largely attributed to growing demand from creative and tech start-ups for shared workplaces that are cost-effective alternatives to traditional office leases. But there’s new evidence from the US that coworking spaces could also be eminently suitable even for larger occupiers, and especially in costly metro areas such as New York, San Francisco, Los Angeles and Boston. According to a new report from CBRE Group a number of misconceptions that have perhaps kept larger occupiers away from extensive use of coworking facilities do remain, including that this type of space is priced at a premium compared with traditional leases; that it is only utilized by entrepreneurs and small businesses; and that the users are exclusively post-college millennials. Yet CBRE’s report found that these assumptions are not accurate.

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March 24, 2016

Flexible working is a more important perk than nap time for employees ⁰

by Sara Bean • Comment, Facilities management, Flexible working, News, Wellbeing, Workplace

Headline grabbing employee perks such as free catered lunches and massages; whether Google’s free nap times during the day or Netflix’s free unlimited holidays are all very well, but they are hardly the norm. Back in the real world, over half (61 percent) of people in the UK believe they don’t get near enough employee incentives at work. Yet, when losing and hiring employees is far more costly than keeping current employees happy and motivated – for instance, an Institute of Leadership & Management (ILM) study revealed that 17 percent of employees claimed they were looking for a new career due to feeling under-appreciated in their place of work – it might be wise to find out what employees really want. Workplace services supplier Direct365 did just that and discovered that workers want perks that they can relate to and enjoy, and which cater towards and take into consideration their individual needs. Unsurprisingly, flexible working is at the top of the list.

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March 23, 2016

Younger generation of staff want workplaces to utilise ‘live’ technologies ⁰

by Sara Bean • Facilities management, Flexible working, News, Technology

The next generation of employees believe that if employers they want to attract and retain the best talent, they need to change their approach to new ‘live’ technologies which enable people to communicate in real time. According to new global research (albeit from a video comms company) despite 85 percent of employees using video as part of their everyday lives, only 28 percent say their employers are proactively encouraging them to use video at work to communicate. 72 percent feel that live video has the power to transform the way they communicate at work and 69 percent believe that increased use of video conversations would help employee retention at all levels within the organisation. The research, conducted among 4,000 employees across the UK, Germany, France and the US, also found that only one in seven (14 percent) employers is good at providing communications tools at work which mirror those employees use at home.

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March 22, 2016

Technology firms will determine the future of real estate, claims report ⁰

by Mark Eltringham • Facilities management, News, Property, Technology

The future of real estate will be shaped by the confluence of technological and physical infrastructure, the growth of flexible working, shrinking lease lengths, a shift in focus away from location and the changing expectations of occupiers. These are the key and perhaps unsurprising conclusions of a new report from KPMG. One of the most intriguing findings of the New Foundations report is that the widespread application of data analytics and the growing number of occupiers who will use office space as a service will lead to a greater degree of collaboration between property and technology firms to offer space to clients. Although property firms may still take the lead, the report suggests that ‘serviced office models are just the beginning of this trend and specialist companies will emerge to scale up and manage these income streams. These might be joint ventures between existing property owners and technology providers.’