February 1, 2019

Millennial headlines, eternal workplace truths, the pathologisation of sitting and some other stuff

by Mark Eltringham • Facilities management, Features, Technology, Wellbeing, Workplace design

The New York Times asked an interesting question this week. “Why Are Young People Pretending to Love Work?” it demanded, begging the immediate response ‘for the same reason everybody else does’. If only that pat, facetious response were enough to satisfy the actual questions concealed by the typically misleading headline. What the article actually wants to know is why some members of one particular tribe of young people have a toxic relationship with work. And that tribe (of course) is made up of the diverse, attractive, urbanite, coffee-fixated, stock image Millennials working for the world’s tech giants. Interesting in so far as it goes, but this tribe is not homogeneous to begin with and does not represent the world’s ‘young people’. It’s beyond time we stopped working on the basis that it does. Change the headlines.

January 28, 2019

The bumpy road to automation, dancing elephants, free beer and some other stuff

by Mark Eltringham • Features, Flexible working, Property, Technology, Wellbeing

The World Economic Forum’s Annual Summit in Davos offers the world’s elite the chance to rub shoulders and address important themes of capitalism and society. Its output has largely consisted of making assured noises about Big Subjects, and especially globalisation and the effects of technology on the economy, now typically framed around the current / imminent Fourth Industrial Revolution™.

January 25, 2019

The state of the workplace right now? Everywhere and nowhere, baby ⁰

by Paul Carder • Comment, Facilities management, Features, Premium Content, Property, Workplace design

My trade is to ask questions about the workplace then make sense of the answers. That has been a particular challenge with the question, ‘what are offices today?’ What seems clear is that the various actors in the workplace ecosystem look at offices through very different eyes. Urban planning and development professionals still view offices as a distinct category of real estate and most real estate professionals view offices in terms of the delivery of floor space. Some things have changed,however. For some time, the hybrid economy of serviced offices has turned the product into a service. But, in many cases this has simply made the leasing of space simpler and more flexible.

January 21, 2019

Robot delivery dogs, digital pollution, why tech firms like ping pong and some other stuff

by Mark Eltringham • Features, Technology, Wellbeing

Today is officially* Blue Monday and instead of offering up an endless series of clickbait pieces telling you how to cope and make the day better for your colleagues, we’re turning our attention to more interesting things. Such as this recent piece arguing that our obsession with ‘millennials’ can cloud our perspective on more important issues about people, their characteristics, advantages and inequalities. It argues that birth dates are rather less important to people’s life chances than their background, individual abilities and structural issues in the economy and society. Who – as they say – knew?

January 14, 2019

The problem with predictions, the cult of Facebook, WeWork woes and some other stuff

by Mark Eltringham • Features

If it makes you feel better about Blue Monday (today – ‘officially’ the year’s glummest day), it also marks the closure of the Predictions Window in my view. If somebody still has an unpublished list of forecasts for the coming year on their specialist topic, they’ve missed their chance. At least with us they have. But not to worry, there’s a good chance they can trot most of them all out again next year and they’ll be just as relevant. Anything else can be quietly dropped.

January 9, 2019

Podcast: embracing the punk spirit and the elemental workplace

by Mike Petrusky • Facilities management, Features, Workplace design

Neil Usher is an experienced senior property, workplace, facilities and change management leader who is currently an executive consultant for Unispace and workessence. He is also the author of “The Elemental Workplace” in which he describes “the 12 elements for creating a fantastic workplace for everyone”. In this new podcast, I ask Neil about the latest trends in the workplace and finds out his opinions on the open office debate, the impact of technology, and the importance of workplace experience. Neil argues that workplace is now being taken seriously as a contributor to performance and is a significant part of our organization’s culture, so we must establish “laws of workplace” that we can use as a foundation to build on in our practice. We discuss the origins of the punk rock music scene and agree that we must bring “the spirit of punk” to our work by being fearless about trying new things in our roles as workplace leaders.

January 4, 2019

No more blank slate, lots more workplace choice and some other stuff

by Mark Eltringham • Features

The Christmas and New Year break can prove a burial ground for content. This is a shame because there is as much great stuff around at this time of year as any other. And just as much casual dross. The workplace sector retains its tendency to consume and parrot comfortable, simplistic narratives, in lieu of the challenging and nuanced ideas that tell us far more about who we are and where and how we work. Unsurprisingly Neil Usher was one of the first out of the gates in expressing a wish for something new for the New Year.

December 21, 2018

The ten most read stories on Workplace Insight for 2018

by Mark Eltringham • Facilities management, Features, Property, Technology, Workplace, Workplace design

We can’t help but feel that the world caught up with us a bit during 2018. We’ve been talking about the intersection of people, place and tech since we started up five years ago. Of course, we weren’t even the first to do this. As we’ve always acknowledged, we’re standing on the shoulders of the giants who first recognised what was happening a quarter of a century ago. Many of the ‘trends’ with which we are presented are nothing more than the crystallisation of ideas first expressed by people in the 20th Century. They seldom get their due.

December 21, 2018

Are open plan workspaces truly evil or is this just fake news?

by Dr Caroline M. Burns • Features, Workplace design

A recently published paper describing the results of an academic study by Ethan S. Bernstein and Stephen Turban[1], both of Harvard, has become another unwarranted casualty of the debate within our industry and in the mainstream media on ‘open plan’ offices versus anything else. The researchers conducted two controlled studies in different organisations before and after a workplace refurbishment from dedicated cubicles to dedicated open plan (benching) neighbourhoods, and concluded that face to face interaction reduced significantly, while email and other digital communications increased in the new environment.

December 19, 2018

How our body clocks affect our mental and physical performance

by Elise Facer-Childs • Features, Wellbeing

Whether you’re a morning person or love burning the midnight oil, we’re all controlled by so-called body clocks. These body clocks (which regulate your circadian rhythms) are inside almost every cell in the body and control when we feel awake and tired during a 24-hour period. But as it turns out, our latest study found that our body clocks have a much bigger impact on us than we previously realised. In fact, our body clocks actually effect how well a person performs on both mental and physical tasks.

December 17, 2018

Meatspace, cyberspace, the uncertainty of expertise and some other stuff

by Mark Eltringham • Features, Technology, Workplace, Workplace design

The sign that somebody knows their stuff about a subject is often that whatever they say about it is full of questions, equivocations and caveats. They’ll often start out by saying things are complicated in mitigation of their opinion on a particular topic. They’ll say there are no silver bullets. It’s almost always neophytes, chancers and the conflicted that offer certainty. To prove my point here is David D’Souza of the CIPD making a point about the tendency to look for pat, narrow solutions to complex, broad challenges. Not only does he have something interesting to say, you know that he has the depth and breadth of knowledge to expand on each of the points he makes with yet more sophistication. It’s fractal thinking.

December 12, 2018

People are great: a conversation with James Woudhuysen on the future of work ⁰

by Mark Eltringham • Features, Podcasts, Technology, Workplace design

At a conference at the WWF’s Living Planet Centre in Woking staged by the office furniture firm Kinnarps, I had an off the cuff chat with James Woudhuysen who had just delivered one of his typically entertaining, erudite and challenging talks on the future of work alongside equally renowned speakers such as Philip Tidd and Namrata Krishna from architecture firm Gensler. James is an academic, writer, commentator and (dread word) futurologist. More →