January 14, 2019

The problem with predictions, the cult of Facebook, WeWork woes and some other stuff

If it makes you feel better about Blue Monday (today – ‘officially’ the year’s glummest day), it also marks the closure of the Predictions Window in my view. If somebody still has an unpublished list of forecasts for the coming year on their specialist topic, they’ve missed their chance. At least with us they have. But not to worry, there’s a good chance they can trot most of them all out again next year and they’ll be just as relevant. Anything else can be quietly dropped.

January 9, 2019

Podcast: embracing the punk spirit and the elemental workplace

by Mike Petrusky • Facilities management, Features, Workplace design

Neil Usher is an experienced senior property, workplace, facilities and change management leader who is currently an executive consultant for Unispace and workessence. He is also the author of “The Elemental Workplace” in which he describes “the 12 elements for creating a fantastic workplace for everyone”. In this new podcast, I ask Neil about the latest trends in the workplace and finds out his opinions on the open office debate, the impact of technology, and the importance of workplace experience. Neil argues that workplace is now being taken seriously as a contributor to performance and is a significant part of our organization’s culture, so we must establish “laws of workplace” that we can use as a foundation to build on in our practice. We discuss the origins of the punk rock music scene and agree that we must bring “the spirit of punk” to our work by being fearless about trying new things in our roles as workplace leaders.

January 4, 2019

No more blank slate, lots more workplace choice and some other stuff

by Mark Eltringham • Features

The Christmas and New Year break can prove a burial ground for content. This is a shame because there is as much great stuff around at this time of year as any other. And just as much casual dross. The workplace sector retains its tendency to consume and parrot comfortable, simplistic narratives, in lieu of the challenging and nuanced ideas that tell us far more about who we are and where and how we work. Unsurprisingly Neil Usher was one of the first out of the gates in expressing a wish for something new for the New Year.

December 21, 2018

The ten most read stories on Workplace Insight for 2018

by Mark Eltringham • Facilities management, Features, Property, Technology, Workplace, Workplace design

We can’t help but feel that the world caught up with us a bit during 2018. We’ve been talking about the intersection of people, place and tech since we started up five years ago. Of course, we weren’t even the first to do this. As we’ve always acknowledged, we’re standing on the shoulders of the giants who first recognised what was happening a quarter of a century ago. Many of the ‘trends’ with which we are presented are nothing more than the crystallisation of ideas first expressed by people in the 20th Century. They seldom get their due.

December 21, 2018

Are open plan workspaces truly evil or is this just fake news?

by Dr Caroline M. Burns • Features, Workplace design

A recently published paper describing the results of an academic study by Ethan S. Bernstein and Stephen Turban[1], both of Harvard, has become another unwarranted casualty of the debate within our industry and in the mainstream media on ‘open plan’ offices versus anything else. The researchers conducted two controlled studies in different organisations before and after a workplace refurbishment from dedicated cubicles to dedicated open plan (benching) neighbourhoods, and concluded that face to face interaction reduced significantly, while email and other digital communications increased in the new environment.

December 19, 2018

How our body clocks affect our mental and physical performance

by Elise Facer-Childs • Features, Wellbeing

Whether you’re a morning person or love burning the midnight oil, we’re all controlled by so-called body clocks. These body clocks (which regulate your circadian rhythms) are inside almost every cell in the body and control when we feel awake and tired during a 24-hour period. But as it turns out, our latest study found that our body clocks have a much bigger impact on us than we previously realised. In fact, our body clocks actually effect how well a person performs on both mental and physical tasks.

December 17, 2018

Meatspace, cyberspace, the uncertainty of expertise and some other stuff

by Mark Eltringham • Features, Technology, Workplace, Workplace design

The sign that somebody knows their stuff about a subject is often that whatever they say about it is full of questions, equivocations and caveats. They’ll often start out by saying things are complicated in mitigation of their opinion on a particular topic. They’ll say there are no silver bullets. It’s almost always neophytes, chancers and the conflicted that offer certainty. To prove my point here is David D’Souza of the CIPD making a point about the tendency to look for pat, narrow solutions to complex, broad challenges. Not only does he have something interesting to say, you know that he has the depth and breadth of knowledge to expand on each of the points he makes with yet more sophistication. It’s fractal thinking.

December 12, 2018

People are great: a conversation with James Woudhuysen on the future of work ⁰

by Mark Eltringham • Features, Podcasts, Technology, Workplace design

At a conference at the WWF’s Living Planet Centre in Woking staged by the office furniture firm Kinnarps, I had an off the cuff chat with James Woudhuysen who had just delivered one of his typically entertaining, erudite and challenging talks on the future of work alongside equally renowned speakers such as Philip Tidd and Namrata Krishna from architecture firm Gensler. James is an academic, writer, commentator and (dread word) futurologist. More →

December 10, 2018

The best office designs of 2018, the future of work in 2019, and some other clickbait

by Mark Eltringham • Features, Flexible working, Technology, Wellbeing, Workplace design

This week’s beachcomb of the best workplace stories is brought to you in the wake of the first flood of retrospectives and predictions that wash up in the media at this time of year. The first piece of flotsam [sound of a metaphor snapping] is Dezeen’s listing of the world’s best office designs of 2018, which appears to be based on the answers to three questions. Is it a coworking space? Does it look like an office? Is there anybody actually working there? Answer yes, no, no to those three simple questions and you’re in the frame.

December 3, 2018

Sociopathic corporations, the office as home, self-promotion anxiety and some other stuff

by Mark Eltringham • Features

There is a theory that when companies talk about issues such as corporate social responsibility they are doing so because it helps them to achieve their business goals. This is the coldly rational thing to do according to people like free market guru Milton Friedman who argues that companies should not actively pursue altruistic ends unless that pursuit is ultimately in the interest of their shareholders. As Friedman puts it: ‘Hypocrisy is virtuous when it serves the bottom line. Moral virtue is immoral when it does not’.

November 26, 2018

The meaning of life, the Black Mirror of Beijing, standing desks not a silver bullet and some other stuff

by Mark Eltringham • Features

So, what is the meaning of life? According to a study by Pew, the gold standard US based researchers, it’s spending time with family and friends, reading, listening to music and going for a walk in the open air. Work comes somewhere down the list. Just one-third of the survey’s respondents mentioned their career or job as a source of meaning, and only a quarter cite finances or money. This, it turns out, is not too far off Monty Python’s conclusion in their eponymous film: Try and be nice to people, avoid eating fat, read a good book every now and then, get some walking in, and try and live together in peace and harmony with people of all creeds and nations. That’s that sorted then.

November 16, 2018

Facebook is the new smoking, orgasms at work, a ghost airport and some other stuff

by Mark Eltringham • Features

A slow news week here in the UK so the opportunity presents itself for quiet consideration of some important issues about the workplace. The big story has been the change of identity for the British Institute of Facilities Management, unveiled after weeks of debate and speculation. We’ll be running some commentary on what this all might mean in the next few days but for now, suffice it so say that any parallels with Brexit are entirely coincidental.