July 25, 2016

Outmoded desk phone will disappear within next couple of years ⁰

by Sara Bean • Facilities management, Flexible working, News, Technology, Workplace design

A new survey has confirmed the imminent death of the ‘nearly useless’ desk phone, which while still in evidence within many organisations, is believed by one third of workers will disappear in two to three years. With both corporate and remote workers increasingly away from their desks, 65 percent already have a ‘desk phone optional’ work environment and over half (59 percent) believe the desk phone is outdated. The 2016 Report on Business Communications in the Era of the Anywhere Worker, by Dialpad, among end users to executives, on cloud communications adoption rates and expectations, also found that businesses of all sizes are adapting to the “anywhere worker” movement and as employees increasingly rely exclusively on mobile technologies, the organisations they work for are quickly evolving to meet their mobility demands and prepare for more anywhere workers in the future. In fact, 84 percent of responding companies already have remote workers.

July 25, 2016

Office of the future? + Vaping room call + UK will avoid Brexit recession ⁰

by Sara Bean • Cities, Facilities management, Flexible working, News, Property, Technology, Workplace

In this week’s Newsletter; Mark Eltringham on the narrow focus in descriptions of the ‘office of the future’; Maciej Markowski argues the need to keep an open mind on the open plan office; and Neil Franklin finds the ethics of everyday working life are the subject of two new surveys. News of a new device that can store more data than ever; many employees believe their workplace is not making best use of latest technology; and a new research report focuses on smart cities and the future of the built environment. Public Health England advises employers to set up vaping rooms for e-cigarette users; Brexit won’t lead to crash in commercial property say experts; and young workers are ill prepared for office politics. Download our new Briefing, produced in partnership with Boss Design on the link between culture and workplace strategy and design; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

July 22, 2016

Employees in high performing organisations four times more engaged ⁰

by Sara Bean • Flexible working, News, Wellbeing, Workplace

Whether or not you raise an eyebrow every time you hear about the need for employee engagement, there is a growing body of research which links engagement to performance. A new report claims that 80 percent of UK employees who say they work for high performing organisations are engaged compared to only 20 percent of those working for low performing organisations. And 80 percent of employees who think their organisation is customer-centric are engaged. This is five times more than employees who don’t think their organisation is customer-centric (17 percent). The highest performing employees are twice as engaged as the lowest, the survey by ORC International suggests. The survey found that overall employee engagement in the UK remained steady at 58 percent his year but the trends show that personal and organisational performance make a difference to engagement.

July 21, 2016

A quarter of workers would turn down higher wages to get work perks ⁰

by Neil Franklin • Flexible working, News, Wellbeing, Workplace

A quarter (25 percent) of British workers would be willing to accept a lower salary in return for better ‘work perks’ a new survey claims. Employment bonuses, such as flexible working, a company car or free food have become increasingly popular over the last few years, which explains why 55 percent of UK workplaces already offer work perks, the survey suggests. Workers in Wales are most likely to accept a lower salary with almost a third saying they would accept a position for less money if it had better perks. The survey was commissioned by Printerland.co.uk to explore attitude towards benefits, asking 2,000 workers about the kind of perks they already receive and which bonuses they wish they had. The research claims that the most common perks offered are flexible working (51 percent), financial bonuses (50 percent), free food (32 percent), company phones and tablets (21 percent) and company cars (11 percent).

July 21, 2016

Young people entering the workforce are not prepared for office politics ⁰

by Neil Franklin • Flexible working, Wellbeing, Workplace

Office politics is the one thing many young people are least prepared for when starting their first job, according to a new study by the Co-op. The study comes as many them are about to enter the workforce for the first time. With more young people opting for the world of work in the form of apprenticeships and on the job training rather than higher education, the members of ‘Generation Y’ often find they are unprepared for these softer skills needed to get on in the office according to the poll of 1,100 16-25 year olds. Over half of young people (54 percent) said that they were not prepared or informed about office politics. The study is part of the Co-op’s campaign to champion young people in the workplace by taking a closer look at what motivates 16-25 year olds. The research suggests that young people could find it harder to express opinion and ideas in the workplace, which in turn could lead them to feel isolated and unsupported.

July 21, 2016

Offices not yet smart enough to support new ways of working ⁰

by Sara Bean • Facilities management, Flexible working, News, Technology, Workplace design

Employees believe their workplace is not making best use of latest technology, but expect this to improve as remote work begins to provide both quality of life and productivity benefits. In the latest Future Workforce Survey conducted by Dell and Intel, nearly half of global employees believe their current workplace is not smart enough, while 42 percent of millennial employees say they are willing to quit their job if technologies are not up to their standard. The research suggest that the addition of collaborative tools and innovations such as internet of things (IoT) and Virtual Reality (VR) will soon become vital to the workplace. According to the poll of nearly 4,000 full-time employees in ten countries, over half (57 percent) believe they will be working in a smart office within the next five years, while 51 percent believe that better technologies will make face-to-face meetings redundant within the next five years.

July 19, 2016

SMEs must offer flexible work or face recruitment and retention challenge ⁰

by Sara Bean • Facilities management, Flexible working, News, Workplace

SMEs that neglect to offer flexible work options may find their employees decide to switch to somewhere that does, according to a survey from Regus. Over 3,000 professionals across a variety of sectors were quizzed on the importance of flexibility in their working life. SME respondents left very little doubt about the value of a flexible approach, with 92 percent of workers in SMEs saying that, faced with a choice of two similar jobs, they would choose the one that offered flexible work. A third of respondents (33 percent) also stated that they would have stayed longer in their previous jobs if flexibility had been offered. According to Richard Morris, UK CEO, Regus, SMEs should think long and hard about the type of roles that they are offering to today’s professionals. He argues that the days of the fixed hours, fixed location job are becoming as outdated as the office fax machine. Flexibility is no longer seen as a perk, it is now a key differentiator for talented individuals.

July 19, 2016

Millennials will stay engaged in the workplace if they feel they are valued ⁰

by Sara Bean • Flexible working, News, Workplace

The “ability to make an impact on the business” matters notably more to millennial employees than their salary and other benefits. According to a new survey from recruitment firm Korn Ferry, income comes in last on their list. The Second Annual Korn Ferry Futurestep Millennial Survey highlights the younger generation’s workplace preferences, including a need for feedback and a willingness to work long hours. In the survey, which asks what will make a millennial choose one job over another, 38 percent said “visibility and buy-in to the mission and vision of the organisation.” The survey also found that consistent feedback is key to managing millennials, with three quarters of respondents saying this generation needs more feedback than other generations. However, only 13 percent of respondents said they offered more feedback sessions to this group, and less than half offered mentorship opportunities.

July 15, 2016

Substantial growth in 21st Century self employment in the UK ⁰

by Mark Eltringham • Flexible working, News

The 21st Century has seen an explosion of self employment in the UK, and most people who have become self employed have done so for positive reasons, claims a new report from the UK Government’s Office for National Statistics. According to the Trends in Self Employment Report, there are now more than 4.7 million people classified as self employed, around 15 percent of the workforce. There has been a marked upturn since the 2008 recession, an increase of 730,000 over that period. The trend to self employment has been evident since the turn of the Millennium when around 3.2 million people were classified as self employed. Between 2001 and 2015, part time self employment grew by 88 percent, compared to 25 percent for full time work, partly because of the growing number of workers choosing part time self employment before retirement. The report describes the changes as structural, which suggests that the growth will continue.

July 13, 2016

Gensler publishes latest US and UK Workplace Surveys for 2016 ⁰

by Mark Eltringham • Architecture, Facilities management, Features, Flexible working, Workplace design

Gensler has announced the results of its Workplace Survey 2016 for both the UK and the US. Key claims of the UK report based on a study of 1,210 respondents include that the UK workforce seems to be divided into ‘haves and have-nots’, with mid and lower-tier workers confined to poor quality environments, 67 per cent of the workforce feel drained due to their office environment at the end of each day and that ‘innovators’ spend just 3.5 days of the working week in the office, highlighting the need for greater flexibility. Meanwhile, the key finding of the US study of 4,000 respondents is that a statistical link between the quality and functional make-up of the workplace and the level of innovation employees ascribe to their organisation, and found that a workplace that prioritises both individual and group work creates ‘an ecosystem of innovation’ across organisations and is a crucial predictor of how innovative an employee sees their company to be.

July 9, 2016

Perils of sitting + Meeting change with resilience + Root causes of stress ⁰

by Sara Bean • Facilities management, Flexible working, Furniture, Insight Briefings, Newsletter, Wellbeing, Workplace

In this week’s Newsletter; Gary Chandler argues we are witnessing a new era for office design; Neil Franklin wonders who fares best when working remotely; Mark Eltringham unpicks the facts from fiction on the dangers of sitting; suggests the ways we can break ourselves out of groupthink and delves into a report which suggests order and disorder are perfectly functional ways for firms to operate. The overwhelming majority of UK employees are working beyond their contracted hours; employers’ views on the causes of workplace stress differ from employees; managers struggle with the fall-out from crises; and despite the prospect of a female PM, the boardroom remains out of reach for many business women. Download our new Briefing, produced in partnership with Boss Design on the link between culture and workplace strategy and design; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

July 7, 2016

Employers and staff disagree on root causes of workplace stress ⁰

by Sara Bean • Flexible working, News, Wellbeing, Workplace

Seventy-five percent of US employers say workplace stress is their number one health concern, but a disconnect between employers and employees on the causes of stress could undermine efforts to address the problem. Data from Willis Towers Watson’s 2015/2016 Global Staying@Work Survey along with its 2015/2016 Global Benefits Attitudes Survey reveals that the top causes of stress has picked by employer tended to fall into categories of large organisational issues, such as change and ubiquitous technology connections which can make employees feel that they are always on the job. By contrast, employees pointed more directly to specific elements of their personal work experience. For example, employees ranked organisation culture — including a lack of teamwork and a tendency to avoid accountability — third on their stress list, while employers ranked it last. Conversely, employers identified insufficient work/life balance as the top stressor for workers, while employees ranked it sixth.