April 15, 2015

Office location key factor for staff engagement, with home working preferred ⁰

by Sara Bean • Facilities management, Flexible working, News

It might be disheartening to learn that despite an employers best efforts to design an engaging and inspiring workplace, for many employees it’s where the offices are located that matters most. In a recent UK poll by ClickSoftware over half (57%), said office location was the most important reason why they’d stay in their job ahead of both pay (52%) and job security (33%). However, the most preferred place to work is at home, with 60 percent of people identifying this location to be ‘very comfortable’. The survey also looked at the factors that affected job performance, and found one in five people (20%) believe their productivity at work has been negatively affected by the location of their job. This increases further in the capital with over a quarter of Londoners (26%) feeling that their productivity would suffer by working in a ‘horrible location’. More →

April 15, 2015

Flexible workforce ignoring data risks of BYOD and mobiles ⁰

by Sara Bean • Flexible working, News, Technology

The use of BYOD (Bring Your Own Device) practices by an increasingly flexible workforce is posing huge risks to the data security of employers. Six out of ten employees routinely share their work and personal devices with others, nearly a fifth of employees don’t have passwords on devices, and 22 percent admit they don’t have security measures in place. The “Securing #GenMobile: Is Your Business Running the Risk” security threat study, questioned over 11,500 workers across 23 countries and found that attitudes have moved towards more sharing of devices and an indifferent view to security in the workplace. This high risk attitude to data security, which is more prevalent amongst younger workers is being overlooked by employers with over a third saying they have no mobile security policy in place.

April 9, 2015

Video: Perry Timms lays down some thoughts on the future of work ⁰

by Mark Eltringham • Comment, Flexible working, Workplace

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Regular readers will know we’re not too fond of the F Word at Insight. This isn’t because we think there is nothing to talk about when it comes to the future (what else did you think we meant?) of work and workplaces. We just believe that the word is now routinely misapplied to justify an endless effluvia of simplistic nonsense, absurd generalisations, undisguised commercialism and wishful thinking. Not to mention the eternally tedious idea that the ‘office of the future’ can be defined in very specific ways based on a few supposedly cool but actually infantile features borrowed from primary schools. Fortunately, all this misdirection makes the informed, wise and sober reflections of Perry Timms all the more powerful when he spoke recently at TedX in Bucharest to outline the challenges and opportunities of the future of work.

April 8, 2015

Managing the Millennials should be no different to the other generations

by Emma Parry • Comment, Flexible working, Technology, Wellbeing, Workplace

There is much debate about the way the group known as Millennials should be treated. Millennials, those born between the early 1980s and the early 2000s, are viewed as different to my peers, Generation X (those born in the 60s and 70s), and certainly vastly different in outlook to the post-war Baby Boomers and the pre-war Veterans. A stereotypical view is that these newbies are highly ambitious and want everything ‘now’, for example, regular pay rises and instant promotion without putting in the work. Yet I believe that Millennials should not be viewed as a distinct group and what we are in fact seeing are long-term changes as a result of trends in society and the workplace. So while employers may recognise the particular needs of Millennials it is these long-term changes they should really be addressing.

April 2, 2015

Flexible working and recognition linked to happiness at work

by Mark Eltringham • Flexible working, Knowledge, News, Workplace

The eternal quest for happiness is the subject of two new reports which conclude that if you want to feel more satisfied with your working life, it’s important to feel as if you are in control of it. New research from Professor Andy Charlwood at Loughborough University claims that government and employer policies that give people greater flexibility to choose the hours they work helps to foster their wellbeing and that overworked people are less satisfied with their lives and experience lower levels of psychological wellbeing overall. A second, less scientific study commissioned by US software provider InLoox claims that one of the most important determinants of happiness at work is an ability to work unsupervised or not to report to anybody at all so, if you must have a job, make sure you’re in charge.

March 30, 2015

Driverless cars will transform the UK economy by 2030, claims report

by Mark Eltringham • Flexible working, News, Technology, Workplace design

A new study from the Society of Motor Manufacturers and Traders (SMMT) and KPMG claims that the development of connected and autonomous vehicles will help generate 320,000 jobs in the UK and deliver huge benefits to society and the economy. The first ever comprehensive analysis of the opportunities provided by the new technology claims that by 2030 driverless cars will deliver a £51 billion boost to the UK economy, reduce congestion and carbon emissions and cut serious road traffic accidents by more than 25,000. By that time all new cars will incorporate some form of connectivity, according to the report’s authors. It also predicts that the UK will be a global leader in the production of this next generation of vehicles, with the support of Government including financial backing. The study was presented at last week’s SMMT conference in London.

March 27, 2015

Civil service addresses work conditions and careers of disabled employees

by Mark Eltringham • Flexible working, News, Workplace, Workplace design

The UK Cabinet Office has published a report in partnership with Disability Rights UK to look at ways the Civil Service can better support the careers of its 27,000 staff with disabilities and health conditions. The report claims that ensuring that disabled employees ‘fulfil their potential makes basic business sense and would significantly enhance the Service’s performance.’ It claims that there has been some progress since the last report on the subject in 1998, but that barriers remain. Nearly 9 percent of civil service employees now claim to have a disability which is more than double the reported rate of 4.1 percent in 1998. The report identifies the underlying challenges and looks to share best practice. It notes that while there is strong commitment to disability equality from senior champions, this has not been translated into line manager action and cultural change.

March 24, 2015

Film: The Japanese workers who withdraw to live in Internet cafes

by Mark Eltringham • Comment, Flexible working, Technology

Japanese workers appear to manifest some of the most extreme reactions to the challenges of modern life. Often these are related to the uncertainties of work and the fracturing of time and space associated with contemporary working life. Two of the most common characteristics of the Japanese response appears to be isolation and exclusion. Recently, the Japanese Government investigated the phenomenon of banishment rooms which some firms are alleged to have used to exclude unwanted employees. There has also been a great deal of talk about hikikomori, those people who lock themselves away from the rest of the world, estimated to be up to 1 percent of the population. Now, a new film from Shiho Fukada tells the story of two Japanese men who have taken to living in Internet cafes as they seek to find their way in life.

March 20, 2015

Happiness and wellbeing must be at the heart of the economy finds new report

by Sara Bean • Flexible working, News, Wellbeing, Workplace

To mark International Day of Happiness, a major new report has revealed that a country’s GDP fails to reflect levels of people’s happiness, which, it says, “are not easily reducible to monetary values”. Wellbeing and policy was commissioned by the Legatum Institute, which established the Commission on Wellbeing and Policy to advance the policy debate on social wellbeing and is chaired by the former head of the civil service Lord Gus O’Donnell. It finds there is growing recognition that the measures of a country’s progress need to include the wellbeing of its citizens. The report adds that with job satisfaction on a long-term downward trend in most advanced countries, and people ranking time spent with their manager as among their least happy moments in the day, there’s a lot more employers can be doing to address levels of wellbeing and happiness at work.

March 19, 2015

Office workers report difficulties with remote communications technology

by Sara Bean • Facilities management, Flexible working, News, Technology, Workplace design

Just as the adoption of digital communications technology is making the one-person per desk workstation model look outmoded, the design and layout of the typical conference room is no longer suitable for remote communications. That is one of the findings of a new survey by Steelcase which found that despite, or rather because of advances in technology, office workers are having difficulties when trying to communicate with work colleagues based elsewhere. The problem, which Steelcase has coined presence disparity can lead to an overall collaboration experience which is best described as unpleasant and taxing, with participants feeling strained physically, cognitively and emotionally. This isn’t helped by the fact that conference rooms, the most used spaces for videoconferencing, usually feature long rectangular tables designed for face to face meetings, not those to camera.

March 18, 2015

Increasing adoption of serviced offices within the corporate sector

by Sara Bean • Facilities management, Flexible working, News

Serviced offices have been viewed as the preserve of start-up businesses, rather than as a solution to the workspace needs of companies. However, with the growth in popularity of cluster and co-working spaces, that is changing. New research, admittedly by a global broker of serviced office space, Instant Offices, indicates the increasing acceptance of serviced office solutions within the corporate sector, ranging from SMEs through to FTSE 100 / Fortune 500 companies. Alongside that, the cost of desk space in serviced offices has grown by double figures across the UK in the past year, rising by 3.6 percent, in addition to an 11.4 percent increase in desk rates. Growth in the number of such spaces across Central London was as high as 17 percent in Southbank and 11 percent in the West End during 2014.

March 18, 2015

What the colonisation of new domains tells us about how we work

by Charles Marks • Architecture, Cities, Comment, Flexible working

Headlines about the world’s accelerating taste for skyscrapers tend to be dominated by the big numbers. This is a world in which size is important, but get behind the focus on height and you find some very interesting data about the rapid and significant changes in what these tall buildings are actually for and how this chimes with broader changes in the way we create and use workplace and shared spaces. According to the most recent annual report on the world’s skyscrapers from the Council on Tall Buildings and Urban Habitat, last year was a record breaker with 97 new skyscrapers completed globally. The devil here is in the detail. While the world’s tallest new building was One World Trade centre in New York, the overwhelming majority of new skyscrapers are to be found in Asia generally and China in particular.