October 15, 2014

UK Government agency offers employers new guidance on BYOD

by Mark Eltringham • Flexible working, Legal news, Technology, Workplace

The UK Government’s National Technical Authority for Information Assurance (CESG) has updated its official guidance on BYOD (Bring Your Own Device), one of the most widely discussed workplace technology phenomena. While it’s tough enough for everybody else to keep up with the personal and cultural implications of technology, the slow but exceedingly fine grinding mills of Government can find it almost impossible to keep up. In an accompanying statement the CESG claims the update is essential because of the rapid uptake in flexible working in the UK and the associated increase in the use of personal mobile devices in a work context. The new guidance suggests that employers should consider the development of a formal BYOD policy, understand relevant legal issues and their potential consequences, manage information and the way it is shared and plan for inevitable security breaches.

October 14, 2014

Two more major US firms scale back flexible working because people work better together

by Mark Eltringham • Facilities management, Flexible working, News

Perhaps the most talked about workplace issue of 2013 was the decision by Marissa Mayer, CEO of Yahoo to oblige the company’s homeworkers to return to the embrace of the corporate bosom. It was controversial but a lot of businesses clearly prefer people to work together in one place for significant periods of time. Yahoo’s methods only differed from those of companies like Google in using a stick to drive them there rather than the carrot of a gilded and playful tech palace to entice them. The controversy in the Yahoo case seemed to derive from a challenge to the received wisdom about flexible working and the same voice have risen in indignation over the past couple of weeks as two more American companies have made it known it’s best for everybody if they spend more time working together under one roof. Reddit and Bank of America have joined Yahoo and HP in deciding people collaborate better when they are in physical proximity.

October 13, 2014

Few employers offer digital tools or support for flexible working

by Sara Bean • Facilities management, Flexible working, News, Technology, Workplace

As we reported recently, flexible working has become a massive recruitment incentive, and this is reflected in yet another survey which found nearly three quarters of parents rate flexible working as very important when they are looking for a new job. Homeworking remains the most popular form of flexi-work, yet according to the survey from Workingmums.co.uk of over 2,000 parents, relatively few employers supply equipment or technical support to enable people to work outside the office. It seems the desire amongst employers to accommodate home workers is there, but not the will to furnish them with the tools they need to do the job properly. In fact, the majority of homeworkers use their own equipment and have to deal with any problems themselves. Though 36 per cent can call on technical support if they get into trouble, unsurprisingly, the survey of over 2,000 parents, sponsored by BBC Future Media, found that many still lack full confidence in remote communications tools despite their desire to work from home. More →

October 9, 2014

Successful employers will shape the future office around the needs of staff

by Sara Bean • Flexible working, News, Workplace

Nearly a third (32%) of British workers feel exhausted from juggling career, family, friends and other commitments, and do not think they will want to work later in life. This is contributing to increased levels of stress and a higher likelihood that they will leave their jobs, which – if left unchecked – could cost British businesses £44bn. It’s no wonder then that companies are set to become increasingly employee-centric in the future as, according to the report The Future Workplace, commissioned by financial protection specialist Unum and authored by The Future Laboratory, employers who make changes now to shape their business around the needs of their staff are likely to achieve significant competitive advantage. The report, which investigates the social, cultural, economic and technological influences shaping workplace care over the next fifteen years found four main trends; an ageless workplace that allows ‘returnment’ rather than retirement, the need for a mindful workplace that nurtures mental health and performance, and a workplace that is both intuitive and collaborative. Click here to download the full report.

October 7, 2014

Workers struggling to balance home and work, according to CIPD report

by Mark Eltringham • Flexible working, Knowledge, News, Workplace

The UK’s workforce is struggling to find the right balance between their work and domestic responsibilities according to the latest Absence Management report from the Chartered Institute of Personnel and Development. The report also suggests that, although overall absence levels are falling, much of this is down to people going into work when they perhaps shouldn’t with a third of employers reporting presenteeism. Stress and mental health problems in the workplace also remain high, with more than 40 percent of employers citing an increase, despite signs of economic recovery. One area in which absenteeism is rising is workers taking time off to care for children and elderly or disabled relatives and friends. More than a third of those employers surveyed reported an increase in absence levels amongst staff who are struggling to cope with their caring responsibilities outside of work. However only a sixth of employers have policies in place to provide a better level of support.

October 6, 2014

Two-fifths of global employees would choose flexible working over a payrise

by Sara Bean • Comment, Flexible working, News, Workplace

A friend of mine went for a job recently and asked about flexible working. They were informed that: “we don’t like to allow people to work from home as we can’t keep our eye on them.” This attitude is a disincentive to job applicants and existing staff, and makes employers who take this attitude look at best old-fashioned and at worse foolish. Even the UK’s pro-employer government extended the right to request flexible working to anyone with over 26 weeks service this June, which illustrated how ‘mainstream’ flexi-work has become. A new piece of research reveals there is currently something of a global shift in culture towards a ‘Flex Work Imperative’, described as a perfect storm of employee demand, improving job market, and legislation that is shifting flex work from job perk to an employee’s right. It’s why 43 per cent of employees surveyed said they would prefer flex work over a pay raise. More →

October 6, 2014

A feeling of togetherness is essential and motivating, so why would we kill off the office?

by Mark Eltringham • Comment, Facilities management, Flexible working, Knowledge, Workplace design

It is still depressingly commonplace to read proclamations of the death of the office. These are usually appended to some survey or other about the rise of flexible working or a case study of a workplace devoid of desks (or, more likely, one in which none are pictured). Of course, the actual conclusion we can draw from such things is that the office as we once knew it is now dead or mutating into something else, but that’s true for every aspect of modern life. The constant factor that ensures offices will always exist, in some form or other is the human they serve. We know that because, as Tom Allen proved at MIT in the 1980s, people communicate less well the greater the physical distance between them. Now new research from Stanford University shows how the very idea of ‘togetherness’ can have a significant impact on the way people perform. The study, by researchers Priyanka Carr and Gregory Walton was published in the Journal of Experimental Social Psychology and concluded that ‘social cues that signal an invitation to work with others can fuel intrinsic motivation’.

October 3, 2014

Julian Assange escapes incarceration to take part in conference as a hologram

by Mark Eltringham • Facilities management, Flexible working, News, Technology

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We have grown accustomed to the way technology distorts time and space. This, after all, is the underlying tension that defines each of the major debates about the workplace, including flexible working, office design, facilities management and the acquisition of commercial property. But, as they say, we ain’t seen nothing yet as the next generation of technologies starts to scale the upslope of the diffusion of innovation curve. People have been talking about telepresence for a little while, but it is about to achieve mainstream awareness thanks to events such as the appearance of Wikileaks Founder Julian Assange at a conference in the USA last week. Assange is famously holed up in London in the Ecuadorian Embassy, challenging his extradition to Sweden to face trial and can’t leave the building without being arrested. So the way he appeared at the conference in Nantucket was as a hologram.

October 2, 2014

Increasing numbers of over-65s will require flexible working rights

by Sara Bean • Flexible working, Legal news, News, Workplace

We can get so preoccupied with meeting the younger generation’s more flexible approach to work, that we miss the fact that a much greater challenge for employers is in managing the needs of the older workforce. Figures released by the Department of Work and Pensions (DWP) show that nearly a quarter of a million more people aged 65 and over have remained at work since the default retirement age was abolished three years ago. This means that more than a million (103,000) over 65s now choose to stay in work, compared to 874,000 in the quarter October to December 2011 – an increase of 229,000. There are now 9.1 million people aged 50 plus at work, accounting for 29.7 per cent of all those in work aged 16 plus in the UK (30.6 million). This means employers not only need to accommodate an increasingly diverse range of ages but must enable older workers to work more flexibly as they wind down from working life. More →

September 29, 2014

The weekly Insight newsletter is now available to view online

by Sara Bean • Facilities management, Flexible working, Newsletter, Work&Place, Workplace design

In the latest edition of the weekly Insight newsletter, now available to view online; Mark Eltringham describes some of the most readily identifiable themes at this year’s 100% design, while Sara Bean hails Richard Branson’s adoption of a flexible working policy for his personal staff. The British Council for Offices (BCO) launches the much awaited new edition of its Specification Guide; a new report from the World Green Building Council (WorldGBC) claims “overwhelming evidence” that office design significantly impacts the health, wellbeing and productivity of staff; and research by Steelcase discovers nearly a third (31%) of occupants now routinely leave the office to get work done in private. Justin Miller discusses the challenge of balancing sustainable building design with the need to ensure a comfortable workplace; and from the latest issue of Work&Place, the journal we publish in partnership with Occupiers Journal, Dr. Agustin Chevez lists the thirteen ways the physical environment shapes knowledge management .

September 29, 2014

European airlines now free to allow use of electronic devices during flights

by Mark Eltringham • Flexible working, Legal news, News, Technology

One of the few remaining refuges from the gaze of the unblinking digital eye is now under threat following news that the European Aviation Safety Agency (EASA) has concluded electronic devices do not pose a safety risk so can be left on during flights. Airlines are now free to permit the use of devices during flights. In an announcement EASA has confirmed that, although each airline would have to go through its own safety checks and an assessment process, they are now free to establish their own policies based on its new guidelines. Of course there remain technical barriers, not least the lack of a signal six miles up, but experience tells us that technology – like nature – always finds a way. The only remaining hope for those passengers who don’t want to be connected themselves or share a confined space with others who are, is cultural. British Airways already allows browsing and texting in wi-fi enabled business class flights, but prohibit voice calls because they understand from surveys how objectionable they are to other passengers.

September 25, 2014

Why a more flexible approach to where and when we work is long overdue

by Sara Bean • Comment, Facilities management, Flexible working, News

As Virgin boss Richard Branson throws his considerable influence behind flexible working, with the revelation that his personal staff can now take time off whenever they want for as long as they want; new research published for National Work Life Week illustrates why we need a more flexible approach to where and when we work. The average British one-way commute has increased in the last couple of years, at nearly half an hour (29.6 minutes) compared to 26 minutes two years ago. Employees in large firms appear to endure the longest commutes, clocking up a one-way average of 39 minutes. The knock-on effect means over-crowded trains, roads and buses and an increasingly stressed workforce more prone to stress and ill-health. Branson has promised to extend the policy if, as he notes in his blog, it results in similar productivity gains as Netflix, which has pioneered this approach. More →