January 22, 2016

Unsympathetic bosses don’t want sick employees at work or the doctors ⁰

by Sara Bean • News, Wellbeing, Workplace

Employers don’t want employees coming to work when they’re sick, but are frustrated by working time lost to doctors’ appointments, according to new research by AXA PPP healthcare. Nearly a third (32 percent) of bosses (owners, directors, senior and middle managers) say they’d prefer employees to take time off sick rather than come to work ill, yet 29 percent are frustrated by the working time lost when employees take time off for medical appointments. This is why employees tend to wait for a week to see if they recover before seeking medical advice, while over a third (35 percent) delay seeking treatment due to work hours and pressures. Over a quarter of bosses admit to asking an employee what’s wrong in order to find out whether their condition is serious enough to warrant taking time off and twelve percent say they would ensure that employees who attend medical appointments during working hours make up for the missed time.

January 21, 2016

Generation Z are preparing themselves for an automated world of work ⁰

by Mark Eltringham • Cities, News, Technology, Workplace

The automated world is far closer than many people suppose. Yet one demographic group that is less fooled than others on that particular score is the one now starting to make its mark in the workforce, suggests a new report. Amplifying Human Potential: Education and Skills for the Fourth Industrial Revolution, commissioned by Infosys from researchers Future Foundation, claims that 42 percent of 16-25 year olds worldwide feel their education did not prepare them for the world of work they are encountering for the first time with over three quarters having to learn new skills to meet the demands of employers. The report also claims that 40 percent of young workers believe their current job could be replaced by automated systems including robotics within 10 years. The report lands in parallel with a cluster of stories which highlight just how quickly the world is moving towards an automated future.

January 20, 2016

Third of firms introduce flexible working to cut absenteeism, claims study ⁰

by Mark Eltringham • Flexible working, News, Wellbeing, Workplace

Over a third of UK employers have introduced flexible working to reduce absenteeism, claims research from insurance industry trade association Group Risk Development (GRiD). Its survey of 501 employers also found that a quarter (25 percent) have seen absence rates improve over the last 12 months, compared to 40 percent last year. One in ten have actually seen rates worsen over the same period and 54 percent of employers say their absence rates have remained the same, which the report’s authors claim suggests a general slow-down or even complacency when it comes to managing absence. The report found that 57 percent of businesses said absence cost them up to 4 percent of payroll, but employers are using a range of initiatives to address this. This includes introducing flexible working (36 percent – up by 4 percent from last year), return to-work interviews (28 percent) and disciplinary procedures (17 percent).

January 20, 2016

British companies lead the Bloomberg Best Employers UK 2016 Survey ⁰

by Sara Bean • News, Public Sector, Wellbeing, Workplace

The UK’s top three employers are Jaguar Land Rover, AstraZeneca and Harrods according to an independent survey conducted by Statista for Bloomberg’s content and research arm. The results were from an extensive online employee survey among 15,000 workers in more than 1600 UK-based firms with at least 500 workers. They revealed that 70 percent of the best employers within the top 50 are British firms, including the top three. Microsoft, Nike and Google led the US companies within the top 50 which make up 12 percent. Microsoft is the only technology firm in the top 15 of the full ranking, with Google in second place, ranked 16th. The survey found that employees working in the Professional Services industry were the most likely to recommend their employer, while employees in Government Services were the least likely. The complete list of 400 firms across 25 industry sectors and the methodology can be found at the Bloomberg Best Employers UK 2016 site.

January 19, 2016

Skilled migrants attracted to regional and city work hubs, not countries ⁰

by Sara Bean • Cities, News, Property, Workplace

Highly-skilled migrants are increasingly attracted to cities and regions rather than countries, the latest Global Talent Competitiveness Index has revealed. Silicon Valley, Dublin, Helsinki-Espoo, Dubai [pictured] and London are the real hubs, rather than the United States, Ireland, Finland, the United Arab Emirates or the United Kingdom. The index, produced by Adecco Group, INSEAD and the Human Capital Leadership Institute, ranks the factors driving the international movement of skilled migrants of 109 countries, covering 87 percent of the global population and 97 percent of global GDP. Switzerland is in top place, followed by Singapore and Luxembourg in second and third place. At seventh place, the UK is ahead of Germany and France, but behind top performers such as the United States and Canada. It also trails behind in terms of gender diversity; ranking 56th for female graduates and 71st for the gender earnings gap.

January 18, 2016

Managerial fairness key to successful business change, claims report ⁰

by Mark Eltringham • Knowledge, News, Wellbeing, Workplace

Managers are underestimating the impact they have on their workforce during a period of organisational change, according to a study from EMLYON Business School authored by associate professor Tessa Melkonian. The study claims that employees are more likely to cooperate in the process of a disruptive change if the management is seen to be fair in their treatment of staff. This will increase employees’ willingness to cooperate in long-term transitions and work harder to support the process. Over 600 interviews in 10 countries and thousands of questionnaires were carried out to gauge employee satisfaction and willingness to cooperate with change following the merger of KLM and Air France. During the interviews employees revealed they were more inclined to back change because of the example set by their CEO. Leading from the front remained a strong influence two years into the transition.

January 16, 2016

Prying employers + Workplace terminology + Smart workplaces ⁰

by Sara Bean • Facilities management, Newsletter, Property, Workplace, Workplace design

In this week’s Insight newsletter; Simon Heath updates his continually expanding lexicon of regrettable workplace terminology; Mark Eltringham argues the facts on employee monitoring are somewhat different to the headlines; and Kati Barklund explains why the workplace should be used as a strategic tool to support work and cooperation. A significant minority of managers are impeding gender equality; more evidence on the role of workplace design in engagement; and warnings that senior staff are being pushed out of the workforce. European office take-up will rise by 10 percent in 2016; there’s been a fall in PC shipments and nearly one in four US worker freelances in some capacity. Download the latest issue of Work&Place and access an Insight Briefing produced in partnership with Connection, which looks at agile working in the public sector. Visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

January 15, 2016

Three quarters of Millennials will change jobs over the next five years ⁰

by Mark Eltringham • Flexible working, News, Workplace

It must be the time of year but we are suddenly awash with surveys and reports suggesting that pretty much everybody in the UK is about to change their jobs. Following our report earlier in the week that suggests older workers are perfectly prepared to just give up on work completely, it was inevitable that we were about to hear something from those pesky Millennials. Sure enough, along comes a report from Deloitte that suggests that nearly three quarters of Millennials plans to leave their jobs over the next five years. Millennials and their employers: Can this relationship be saved? found that the UK has a higher than average percentage of Millennials planning to change jobs in the next five years, with the average in developed economies standing at 61 percent. Worldwide, forty-four percent of Millennials say, if given the choice, they expect to leave their current employers in the next two years.

January 14, 2016

The growing hysteria around employers’ ability to pry is not justified ⁰

by Mark Eltringham • Comment, Legal news, Technology, Workplace

Two current media frenzies highlight just how paranoid we are becoming about the use of technology to monitor our behaviour and conversations. Last week bosses at the Daily Telegraph were found to have installed sensors under the desks of employees to find out when they were sitting at their desks. Yesterday, the world whipped itself up about a ruling from the European Court of Human Rights that was interpreted by a large number of media outlets as a rubber stamp for firms to monitor the private messages of staff. While the first story provides a perfect example of what happens when managers make stupid decisions, the second shows how the media can distort a story that taps into specific concerns and fears. The headlines are now written and the narrative established so we may be hearing this distorted version of the truth for some time, but the facts are somewhat different to the headlines.

January 14, 2016

UK workforce is on the brink of a mass exodus of senior staff ⁰

by Sara Bean • Flexible working, Legal news, News, Workplace

Despite government warnings of a looming skills shortage there remains a strong societal pressure for older workers to leave the workforce at state pension age. In a poll of 2,001 British adults by Randstad, three quarters of respondents report feeling this pressure, with 32 percent of respondents saying the pressure is ‘significant’. Only one in six workers (17 percent) feel there is no pressure. More than a third of workers (35 percent) plan to retire early as they feel “like they won’t be wanted in the workforce when older” – and a small but significant proportion of workers (7 percent) plan to retire early because they are worried about age discrimination. Keeping older workers says the report, requires initiatives like increasing the availability of flexible working and rolling-out phased retirement programmes, as well as a wider effort to publicise these efforts and change the attitudes of older workers.

January 13, 2016

Growth in freelance economy, as people seek better work-life balance ⁰

by Sara Bean • Facilities management, Flexible working, News, Technology, Workplace

Nearly one in four employees freelance in some capacity, a recent study of office workers in the US claims. Overall, twelve percent of US employees work as freelancers as their primary source of income, and the same percentage freelance in addition to their primary job. The Staples Advantage Workplace Index reveals that employees freelance for a variety of reasons, including the flexibility to make their own hours (37 percent), make more money (39 percent), and achieve a work-life balance (32 percent). Businesses also benefit from this arrangement by getting access to highly skilled workers needed for special projects. Freelance workers need temporary access to IT services and equipment, designated work spaces, open communication with co-workers, and the right supplies to help deliver projects. As a result, finds the report, smart, collaborative technology is becoming more ‘mainstream’, in helping establish efficient team structures and collaboration models.

January 12, 2016

A cynic’s field guide to workplace terminology, part three ⁰

by Simon Heath • Comment, Facilities management, Technology, Workplace, Workplace design

A New Year and a new chance for some people to heap more fresh corporate bullshit onto the already steaming pile. No matter how often writers like the ever excellent Lucy Kellaway mock and deride the propensity of people in organisations to apply cliches and nonsense in lieu of thought and imagination, we have to face an annual fresh tide of drivel and lazy thinking. So predictable is this yearly onslaught, that it appears to now be a subject for trendspotters, as a recent feature in The Telegraph highlighted. Of course, this is just general corporate speak and does not even begin to scratch the surface of what we have to endure in the more parochial world of workplace design and management. Which is why I have produced the latest update to my continually expanding lexicon of regrettable workplace terminology. You can read parts one and two here and here.