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October 5, 2022
Why should anyone care about your change?
by Jennifer Bryan • Business, Comment, JB, Workplace
Whenever I first meet a potential client or am brought onto a new change project, there are three questions I ask: why, why now and why should anyone care about your change? Now the first two have typically been thought through and there are answers for them – not necessarily crystal clear and concise answers, but answers, none the less. However, the third question, in my experience, is rarely even considered, much less discussed or thought through. If it has been thought through, then this is many times expressed starting with the words, “effective…efficient…,” which is what I would call the management spiel. These are not answers that will motivate or galvanise employees and teams to support and adopt a change. More →