April 1, 2019
Against metrics: how measuring performance by numbers backfires
More and more companies, government agencies, educational institutions and philanthropic organisations are today in the grip of a new phenomenon. I’ve termed it ‘metric fixation’. The key components of metric fixation are the belief that it is possible – and desirable – to replace professional judgment (acquired through personal experience and talent) with numerical indicators of comparative performance based upon standardised data (metrics); and that the best way to motivate people within these organisations is by attaching rewards and penalties to their measured performance. (more…)






The economic performance of UK cities is increasingly dependent on the skills of their workforce. Cities across the UK face the challenge of both attracting and retaining high-skilled talent. The 








The majority of working women experiencing the menopause say it has a negative impact on them at work, finds a new survey from the CIPD. The research found that three out of five (59 percent) working women between the ages of 45 and 55 who are experiencing menopause symptoms were finding it impacted them at work. In response, the CIPD has launched 










