January 20, 2019
The changing shape of the insurance workplace
HOK’s WorkPlace group has released The New Insurance Workplace (registration required), a report which sets out to examine the forces reshaping the insurance industry and how workplace design can position these companies for success. The report’s concludes that insurance firms take pride in their conservative approach to risk management and traditional business models. They also have high-performance cultures that demand strong results. Yet changing regulations, emerging technologies and increasingly obsolete work processes have left many legacy players with underutilised, outdated office and retail space that hinders their ability to meet the fast-changing expectations of customers.
There was a record-breaking rate of take-up within the regional office occupier markets outside of London and the South East in 2018, with few signs of Brexit-related uncertainty, according to an analysis by CBRE. Across the ten regional cities monitored by CBRE, provisional analysis shows that overall take-up reached nearly 7.3m sq ft. This level was 16 percent above the five-year average and 6 percent higher than 2017, the previous record-breaking year. The majority of regional office demand has again been driven by the business and professional services sectors. 2018 saw record take-up from flexible office operators across the UK, representing the leading portion of business services take-up. This was the year the co-working revolution surged into regional cities. Birmingham, Bristol and Glasgow were all stand out expansion locations. With more demand from flexible workspace operators – both from established and new entrants, further expansion is anticipated in 2019 albeit at a further pace as markets become more saturated.
Half of employees say that their working environment has a negative effect on their mental health (51 percent) and wellbeing (49 percent) and two-thirds (67 percent) say that they only ‘sometimes, rarely or never’ feel valued at work. The research by Peldon Rose shows that two-thirds of employees (64 percent) currently have poor or below average mental wellbeing and that the majority (56 percent) claim increasing workloads, followed by a lack of time to focus on wellbeing and exercise (46 percent) are the leading causes of their stress. While half of employees think introducing exercise facilities will help them to better tackle their workplace stress (50 percent) – less than a fifth of workplaces (16 percent) currently provide these facilities, something employers should consider when looking to boost the morale of their workforce.
An acute lack of supply in Edinburgh’s city centre will push up office rents to over £35 per sq ft in 2019 according to the latest estimates by Savills, which suggests that rental increases and lack of supply may cause certain organisations to consider opportunities on the city’s western periphery. The latest research from the firm shows office take-up in Edinburgh in 2018 totalled 950,000 sq ft – 18 percent ahead of the 10-year annual average – as the city continues to see robust levels of demand from across a number of key sectors and a continued focus amongst occupiers on the city centre. However, despite strong occupier demand, there was a decline in office take-up in 2018, compared to 2017 (1.04 million sq ft) which the firm attributes to a lack of good quality, city centre office supply. Edinburgh’s city centre office availability has been reducing since 2012 and take-up activity during 2018 has seen the majority of new developments being wholly or partially pre-let. This lack of supply is forcing an increasing number of occupiers to re-gear leases on existing offices against a lack of alternative options.
Flexible working is supposed to be a boon to working parents, but it seems it’s not without its disadvantages, as a new academic study has found that part-time working mothers who have the ability to control their own schedule often end up working an increased amount of unpaid overtime. The research from the University of Kent found that for those who gained schedule control over their work there was an increase in the amount of unpaid overtime worked, as on average in the UK men work an extra 2.2 hours a week in unpaid overtime while for women it is about 1.9 hours.
New research has found that over 2 million UK workers think about quitting their job every day and this figure was significantly higher amongst younger workers, aged 18-24, with 12 percent of those surveyed stating they think about this daily. The research by CABA, a charity supporting the wellbeing of chartered accountants and their families, also highlighted that 38 percent of employees regularly encountered stressful situations at work. Women were most likely to feel this way, with 41 percent revealing they deal with stressful circumstances at least once a week. Comparatively, only 34 percent of male employees admitted to encountering such situations on at least a weekly basis. Many factors were cited as contributing to employees feeling stressed, including unrealistic expectations and unmanageable workloads. Regardless of how it manifests itself within the working environment it can have a negative impact on employee wellbeing, with over 1 in 10 (12 percent) missing at least 52 family events or personal commitments each year.
