October 25, 2017

Security and skills are the top concerns for companies investing in new technology

Over the next five years, the top three technologies that are set to move from the fringes to the business mainstream are Artificial Intelligence (AI), Blockchain and the Internet of Things, according to CBI research. In the CBI’s new report, Disrupting the future, the UK business group highlights how firms and the government must pave the way for adoption of cutting-edge technologies, tackling the barriers that businesses are facing. The CBI is calling on the Government to establish a joint commission in early 2018 involving, business, employee representatives, academics and a Minister, to examine the impact of Artificial Intelligence on people and jobs, setting out plans for action that will raise productivity, spread prosperity and open up new paths to economic growth.

October 25, 2017

Employees motivated by bad news as well as good news, research finds

by Mark Eltringham • News, Wellbeing, Workplace

Bad news is better than no news at all when it comes to motivating staff, according to new research from academics in Warwick and Zurich. The study found that withholding important information from staff could mean the difference between a motivated workforce and an unmotivated one – irrespective of whether it was good or bad news for workers. The study, led by Leif Brandes, of Warwick Business School, found that many managers underestimate the motivational power of bad news. In the paper The Value and Motivating Mechanism of Transparency in Organizations, published in the European Economic Review, Dr Brandes and Donja Darai, of the University of Zurich, designed a new version of the so-called ‘dictator’ game to study the effect of information sharing on motivation.

October 25, 2017

Wellbeing named as top priority for 2018 by human resources managers

by Neil Franklin • News, Wellbeing

A vox pop poll carried out by employee engagement firm Reward Gateway at a recent conference claims that wellbeing, pay and benefits and recognition will be the top employee engagement priorities for HR professionals in 2018. The research, which polled 565 HR professionals at Employee Benefits Live 2017, echoes two studies undertaken by the same firm earlier this year. These studies found that companies are looking to invest in areas which UK employees have said are crucial to them, but don’t feel as though their employers are adequately providing: wellbeing and recognition. As the top agenda point, the importance of wellbeing in the workplace was echoed in a study conducted in September 2017, which claimed that 22 million British workers, or 7 in 10 employees (71 percent), have felt stress or financial strain in the last five years. Despite these numbers, the same research also claims that a third of respondents said that their company currently offers no wellbeing programmes.

October 23, 2017

An environmental psychology perspective on workplace design

by Nigel Oseland • Facilities management, Features, News, Wellbeing, Workplace design

I recently had the pleasure of travelling to Cape Town to present a keynote address at the Dare to Lead conference organised by Green Building Council South Africa (GBCSA). I had just 20 minutes to speak on a psychologist’s view of health, wellbeing and performance; that’s a huge subject area and pretty much my whole career condensed down to the typical time it takes to boil a pan of potatoes. So, I focused on just three psychological theories: motivation, personality and evolutionary psychology.

October 23, 2017

Internships hold back social mobility and should be banned

by Mark Eltringham • News, Workplace

An overwhelming majority of the UK public support the introduction of a ban on unpaid internships lasting 4 weeks or more. New polling data released by the Social Mobility Commission, found that 72 percent of the public back a change in the law – with 42 percent ‘strongly supporting’ a ban. The survey also reveals that 80 percent of people want companies to be required to openly advertise internships and work experience opportunities, rather than organise them informally. The YouGov poll of 5,000 people has been released ahead of the second reading of Lord Holmes of Richmond’s Private Members’ Bill in the House of Lords on Friday 27 October, which proposes a ban on unpaid work experience or internships lasting more 4 weeks.

October 23, 2017

Freelancers to make up a majority of US workforce within a decade

by Mark Eltringham • Flexible working, News

Freelance website Upwork and the Freelancers Union have published the results of a report called Freelancing in America: 2017, which the sponsors claim is the most comprehensive measure of the US independent workforce, (but given their vested interests probably needs you to add a pinch of salt and always worth reading Trustpilot reviews). The fourth annual study estimates that 57.3 million Americans are freelancing (36 percent of the US workforce) and contribute approximately $1.4 trillion annually to the economy, an increase of almost 30 percent since last year.

October 20, 2017

Office ping pong tables a waste of money as solution to low productivity

by Sara Bean • News, Technology, Wellbeing, Workplace, Workplace design

Over half (55 percent) of UK employees are productive for less than 30 hours per week yet UK employers plough money into quirky benefits that a majority of employees see as a distraction a new report claims. New research from Sage. ‘Why your workforce isn’t working’ found that while many companies invest in quirky benefits to keep staff happy, their employees aren’t impressed. Only 9 percent believe company outings are a valuable benefit, and even fewer were favourable on office games such as ping-pong – with only 6 percent saying they value it as part of the work experience. In fact, in some cases people felt these were doing more harm than good: with over half (55 percent) saying that they are distracting and decrease productivity. Commissioned by Sage People, the study spoke to 3,500 global workers to uncover what people really want from their employers. The UK findings show the disconnect between the benefits employers provide and what employees want.

October 20, 2017

One-fifth of UK jobs under threat from automation, but some regions more at risk than others

by Mark Eltringham • News, Technology

Automation will affect one in five jobs across the UK, according to a new study from the thinktank Future Advocacy. According to the report, the risk of jobs being becoming automated is higher in some areas more than others and in the case of shadow chancellor John McDonnell’s west London constituency of Hayes and Harlington hits 40 percent, largely because it contains Heathrow Airport which employs a large number of people whose jobs are most at risk from automation. However, the report claims that a mere 2 percent of people surveyed were ‘very worried’ that they might be replaced by a machine, with a further 5 percent saying they were ‘fairly worried’.

October 20, 2017

Gulf in levels of employee engagement between US and Europe

by Mark Eltringham • Flexible working, News, Workplace

A new report from Gallup called The State of the Global Workplace (paywall although there is an information light executive summary) claims that only one in ten European workers are engaged with their work compared to 31 percent in the US and Canada. In the UK, British workers were found to be 11 percent engaged with around a fifth (21 percent) actively disengaged. The report cites American management practices as one explanation for the apparent gulf. One of the more notable findings from the study is that just 32 percent of Latin American residents aged 23 to 65 say they are employed full time for an employer compared to 56 percent of US and Canadian residents in that age range.

October 19, 2017

Plans announced for Digital City on Toronto waterfront

by Mark Eltringham • News

Sidewalk Labs, owned by Google’s parent company, Alphabet, is to build a ‘digital city’ in Toronto to showcase smart city technology and a range of other cutting edge innovations and examples of best practice. The aim is to turn the Eastern waterfront area of the city into a working laboratory for a range of technologies such as fast wi-fi, millions of smart city sensors, sustainable energy and autonomous cars. The over 3 million s. ft. mixed-use development in Toronto will also be built using cutting edge innovations in construction. Google is already set to become the first major tenant in the development with an office for 300 employees of its Canadian HQ. Sidewalk Labs and the local authorities hope to turn the area into a “place for tens of thousands of people to live, work, learn and play – and to create and advance new ideas that improve city life”.

October 18, 2017

Calls for commercial property sector to have a greater focus on customer experience

by Mark Eltringham • News, Property, Workplace design

The UK commercial property industry is undergoing a fundamental shift towards a more customer centric approach, with an increasingly greater emphasis being placed on delivering outstanding customer service to occupiers. This is the key finding of a new report from The British Council for Offices (BCO) entitled ‘Office Service Standards and Customer Experience: a best practice guide’. While for those who hold a very traditional landlord occupier relationship this change in thinking, attitude and operation may feel revolutionary, the report argues we are already seeing the industry evolve across the board. It claims that this is accelerated by new ‘property sector disruptors’, who are driving a shift in the relationship between property owners and corporate occupiers. To ensure they are keeping pace with their changing requirements and aspirations, property owners and managers are increasingly realising the need to invest in building strong relationships with their occupiers

October 18, 2017

Over a third of UK staff say employers offer no flexible working benefits

by Sara Bean • Flexible working, Legal news, News, Workplace

British workers are lagging behind employees from other countries when it comes to flexible working hours and benefits like extended leave, suggests new research. New independent research commissioned by travel specialists Opodo.co.uk compared Britain with other nations across Europe and the USA, which reveals that British companies are lagging behind other businesses when it comes to flexible working. Three-quarters of employees in the UK (75 percent) don’t believe they have a generous holiday allowance and 84 percent aren’t offered time back in lieu for days worked over the weekend. It’s of no surprise then that 69 percent of Brits don’t think they have a good work-life balance.