April 4, 2016

Growing divide in US firms between the digital haves and have-mores ⁰

by Mark Eltringham • Facilities management, News, Property, Technology

Last week we reported on the ways in which the UK government and British firms are falling short in their approaches to the increasingly digital world. It would be wrong to assume that this is solely an issue on this side of the pond however. A recent report from McKinsey highlights how specific sectors and businesses in the US are also sometimes struggling to meet the challenges and embrace the opportunities presented to them by the digitisation of the economy. The report suggests that overall US firms are only realising around 18 percent of their ‘digital potential’ and the major challenge the US faces is no longer bridging the gap between the digital have and have-nots, but the digital haves and have-mores. Intriguingly the report also breaks down this divide by individual sectors, thereby highlighting those parts of the economy that stand to gain most from bridging the digital divide.

April 1, 2016

Firms think they can hire Millennials as an alternative to digital skills training ⁰

by Mark Eltringham • News, Technology, Workplace

A large number of businesses in the UK aren’t investing enough in bridging their own digital skills gap and instead assuming that they can fix things and improve their productivity simply by employing younger ‘digital natives’ who just know all that sort of stuff anyway. That is the key finding of a new report from Barc ays, which claims that companies are knowingly starving themselves of funding for key digital skills training despite understanding how that impacts their productivity. The report claims that firms on average invest just £109 per employee on digital skills training and are planning to increase that by just 19 percent over the next five years. They do this despite the fact that nearly half (47 percent) concede new tech skills would improve productivity. Instead 40 percent assume they can buy in the skills they need in the form of Millennials because they don’t trust older workers to pick up digital skills as quickly, if at all.

April 1, 2016

Rise in European outsourcing of real estate and facilities management ⁰

by Sara Bean • Facilities management, News, Property

Companies outsourcing their real estate and facilities management needs have hit record levels across Europe, finds new data. According to CBRE, its EMEA Global Workplace Solutions (GWS) business received a record number of Requests for Information (RFI) or Requests for Proposals (RFP) from organisations wishing to outsource all, or part, of their real estate activities in 2015. This marks a 190 percent increase over 2012, with the data showing the most popular function to outsource is facilities management, with 64 percent of briefs including this service. The trend for outsourcing is also reflected in CBRE’s European Occupier Survey, which spans 120 organisations. Fifty-four percent of respondents noted that that they outsourced some or part of their property requirements. This figure marks an uplift from 30 percent the year before and demonstrates that more corporates are seeking, and using, specialist property advisors for outsourcing advice.

March 31, 2016

Treating workers like people really does improve engagement levels ⁰

by Sara Bean • News, Wellbeing, Workplace

Ever since the role of personnel management evolved to human resources, employers have struggled to ensure that the people they employ are treated as humans and not resources. Although it may be logical to assume that staff don’t like to be treated as numbers on a data sheet, it’s good to know that there’s evidence that companies that focus on creating a human-focused workplace do reap significant rewards in terms of wellbeing, engagement, and retention. This is according to a report released by Globoforce that found that when employers create a culture of employee recognition at work; levels of happiness and trust dramatically improve. According to the research receiving recognition at work makes people feel more appreciated (92 percent); prouder of their work (86 percent); more satisfied with their job (85 percent); happier (86 percent); more engaged (83 percent); and more committed to the company (81 percent).

March 30, 2016

Career satisfaction and work-life balance are top employee draws ⁰

by Sara Bean • Flexible working, News, Wellbeing, Workplace

Although a competitive salary, company perks and an exceptional office culture may seem enticing to the American workforce, a new study shows there are more important motivational factors. A survey conducted by Kelton Global for Cornerstone OnDemand reveals that career satisfaction and work-life balance are the top reasons American stay at their current jobs (38 percent combined), while nearly three in ten (29 percent) resign due to work overload and lack of healthy work-life balance. Employees said they’d make life-altering decisions and considerable sacrifices in order to find a sense of satisfaction, fulfillment and purpose in their careers. In fact, 89 percent of employees would consider making a lateral career move with no financial incentive for multiple reasons, including to start an entirely new career (41 percent) or take on a professional challenge (40 percent). Additionally, relocating to a different city, state or country is a desirable career move for 77 percent of employees. More →

March 29, 2016

Workers spend large parts of each day doing nothing or wasting their time ⁰

by Mark Eltringham • News, Technology, Wellbeing

If it ever seems that you spend a large chunk of your average working day either doing nothing or wasting it on pointless nonsense, then don’t worry about it because that is all perfectly normal. You may already know that just by looking around you, but two new surveys highlight just how much time people consider unproductive each day. The Global Attitudes to Work survey from Qualtrics polled 6,250 employees in 14 countries and found that UK workers believe that 36 percent of the time they spend at work is unproductive. This puts the UK towards the bottom of the international pile when it comes to perceptions of their productivity, a fact perhaps explained by another survey from Workfront which suggest that many Brits are unnecessarily disorganised and spend inordinate amounts of time dealing with non work related emails, looking for lost files and then simply replicating them after fruitless searches.

March 25, 2016

Career development most important driver for employee engagement ⁰

by Sara Bean • News, Workplace

With a lack of career development opportunities being the number one reason why employees leave organizations; employers are increasingly recognizing alternative rewards as an essential component of a competitive total employee rewards strategy. In fact, companies prioritise career development more than other alternative rewards, benefits and bonuses, according to new research by the Hay Group division of Korn Ferry (KFY). Nine in ten organizations (90 percent) surveyed employ four or more alternative methods of rewarding employees (including career development programmes, health and welfare benefits, additional paid time off and other benefits) as part of their HR strategy. More than 8 out of ten organizations surveyed said that alternative rewards are key to being an employer of choice (89 percent), remaining competitive (87 percent) and engaging employees (81 percent). Eighty-seven percent of respondents also agreed that alternative rewards are an important tool in retaining the organization’s existing talent.

March 24, 2016

Coworking spaces not just suited to start-ups with Millennial occupants ⁰

by Sara Bean • Facilities management, Flexible working, News, Property, Workplace design

The rise in popularity of coworking spaces has been largely attributed to growing demand from creative and tech start-ups for shared workplaces that are cost-effective alternatives to traditional office leases. But there’s new evidence from the US that coworking spaces could also be eminently suitable even for larger occupiers, and especially in costly metro areas such as New York, San Francisco, Los Angeles and Boston. According to a new report from CBRE Group a number of misconceptions that have perhaps kept larger occupiers away from extensive use of coworking facilities do remain, including that this type of space is priced at a premium compared with traditional leases; that it is only utilized by entrepreneurs and small businesses; and that the users are exclusively post-college millennials. Yet CBRE’s report found that these assumptions are not accurate.

March 24, 2016

Flexible working is a more important perk than nap time for employees ⁰

by Sara Bean • Comment, Facilities management, Flexible working, News, Wellbeing, Workplace

Headline grabbing employee perks such as free catered lunches and massages; whether Google’s free nap times during the day or Netflix’s free unlimited holidays are all very well, but they are hardly the norm. Back in the real world, over half (61 percent) of people in the UK believe they don’t get near enough employee incentives at work. Yet, when losing and hiring employees is far more costly than keeping current employees happy and motivated – for instance, an Institute of Leadership & Management (ILM) study revealed that 17 percent of employees claimed they were looking for a new career due to feeling under-appreciated in their place of work – it might be wise to find out what employees really want. Workplace services supplier Direct365 did just that and discovered that workers want perks that they can relate to and enjoy, and which cater towards and take into consideration their individual needs. Unsurprisingly, flexible working is at the top of the list.

March 23, 2016

Is discrimination of women with children the root cause of gender pay gap? ⁰

by Sara Bean • Comment, Flexible working, Legal news, News, Workplace

Two reports published this week support the argument that it is when women have children and require more flexible hours, that they really start to feel the sharp end of the gender pay gap. A report by a cross party group of MPs on the Women and Equalities Select Committee, reveals that supporting men and women to share childcare and other forms of unpaid caring more equally would be one of the most effective policy levers in reducing the gender pay gap. Without this support, many women are trapped in low paid, part-time work below their skill level. This contributes to pay disparities and the under-utilisation of women’s skills that costs the UK economy up to 2 percent GDP, around £36 billion. It also found that not enough is being done to support women returning to work if they have had time out of the labour market. Meanwhile a report from the Equality and Human Rights Commission says that three in four working mothers experience maternity discrimination.

March 23, 2016

Younger generation of staff want workplaces to utilise ‘live’ technologies ⁰

by Sara Bean • Facilities management, Flexible working, News, Technology

The next generation of employees believe that if employers they want to attract and retain the best talent, they need to change their approach to new ‘live’ technologies which enable people to communicate in real time. According to new global research (albeit from a video comms company) despite 85 percent of employees using video as part of their everyday lives, only 28 percent say their employers are proactively encouraging them to use video at work to communicate. 72 percent feel that live video has the power to transform the way they communicate at work and 69 percent believe that increased use of video conversations would help employee retention at all levels within the organisation. The research, conducted among 4,000 employees across the UK, Germany, France and the US, also found that only one in seven (14 percent) employers is good at providing communications tools at work which mirror those employees use at home.

March 22, 2016

Technology firms will determine the future of real estate, claims report ⁰

by Mark Eltringham • Facilities management, News, Property, Technology

The future of real estate will be shaped by the confluence of technological and physical infrastructure, the growth of flexible working, shrinking lease lengths, a shift in focus away from location and the changing expectations of occupiers. These are the key and perhaps unsurprising conclusions of a new report from KPMG. One of the most intriguing findings of the New Foundations report is that the widespread application of data analytics and the growing number of occupiers who will use office space as a service will lead to a greater degree of collaboration between property and technology firms to offer space to clients. Although property firms may still take the lead, the report suggests that ‘serviced office models are just the beginning of this trend and specialist companies will emerge to scale up and manage these income streams. These might be joint ventures between existing property owners and technology providers.’