June 5, 2014

Record uptake of flexible working masks what is really changing about the way we work

by Mark Eltringham • Comment, Flexible working, Technology

This week the Office for National Statistics has released new figures which show that flexible working is at a record high in the UK. The headline figure from the ONS is that 14 percent of the UK workforce now either work at home full time (5 percent) or use their home as a base (8.9 percent). This represents a 1.3 million increase over the six years since the onset of the recession. The report shows that those working from home are typically skilled, older (half between the age of 25 and 49 with 40 percent of over 65s classed as homeworkers) and better paid than the average worker (30 percent higher than the national average). The Government is claiming it as a victory for the promotion of flexible working through legislation and the TUC as a sign of the increasingly enlightened approach of bosses in helping employees find a better work life balance. And they’re both wrong.

June 2, 2014

Flexible working might help firms to deal with World Cup fever, claims ACAS

by Mark Eltringham • Flexible working, Legal news, News, Technology, Workplace

While FIFA works out whether it wants to dig itself in deeper or climb out of its own hole in addressing the World Cup bribery scandal, thoughts in the business world about this Summer’s quadrennial festival of football turn, yet again, to the matter of how to deal with it all. One of the first up with suggestions this time is the UK employment conciliation service agency ACAS which thinks the answer no longer lies in turning a blind eye to what people get up to, but instead working around it. They are urging firms to allow staff to work flexibly during the World Cup so they can watch games with minimal disruption to business. ACAS last month issued new guidance on flexible working in advance of a change in the rights of workers to request flexible working at the end of June, and is now suggesting that flexible working will help to reduce absenteeism and disruption during the tournament in Brazil which begins on June 12.

May 30, 2014

Flexible working constrained by failure to incentivise off-peak travel, claims Government report

by Mark Eltringham • Flexible working, Technology, Workplace

New research from the UK’s Department for Transport (DfT) has revealed how a simple change in the price structure of rail tickets could allow increased flexible working and better manage the current rush hour crush on public transport. The study, carried out by IFF Research, claims that two thirds of organisations could increase the scope for flexible working if the price of off-peak season tickets were reduced. The report claims that, at present, employers have little or no incentive to accommodate more flexible working but that if the cost of travel was reduced outside of peak travel times so that commuters felt a significant financial benefit, then two-thirds of the organisations that took part in the study, ‘felt that they would be able to accommodate at least some staff travelling to work avoiding the centre of the peak’.

May 28, 2014

Goodbye 9-5: flexible working practices help retain and attract staff

by Sara Bean • Flexible working, News, Technology

Tech savvy connectors @ Oliver Preston

New ways of working are being fuelled by employees desire to take greater control of their lives. Over three-quarters (77%) of respondents in a survey by YouGov for Virgin Media Business said that remote working helps them address their work-life balance and almost four in five employees (78%) believe companies today need to offer it to attract and retain staff. As part of the research, psychologist Professor Cary Cooper reveals remote workers fall into four groups which range from ‘beginners’ to tech savvy ‘connectors.’ He stresses the need for employers to not only kit out their employees with the technology they need to work remotely, but also to educate them on flexible working best practice tips and guidelines because: “Ultimately this will help them ensure there is consistency across employees’ standard of work regardless of location, and will also ensure they remain as productive as possible.” More →

May 27, 2014

A third of UK workers would welcome a digital assistant to free up their time

by Mark Eltringham • Comment, News, Technology

A vision of the present. © Pixar Studios

In the 2008 Pixar film WALL-E, humans have fled the planet they have destroyed in an orgy of garbage-generating mass-consumerism and been reduced to morbidly obese, sedentary lumps living vicariously through screens and whose every need is catered for by the machines around them. Well, they say the best science fiction is really about the present day and sure enough, it appears that many of us are perfectly happy with the idea of suckling at the galvanised teat of a robot overlord. A new survey carried out by ClickSoftware claims that a third of UK employees would welcome the idea of having a personal digital assistant to help them carry out everyday tasks. Over half (58 percent) hope that intelligent apps will take on at least a tenth of their workload in the future, especially those tasks considered mundane and repetitive such as administration, work scheduling and planning journeys.

May 23, 2014

Workplace design and management of TMT sector aped by other firms

by Mark Eltringham • Facilities management, Flexible working, Property, Technology, Workplace design

The publication of a report last week by the British Council for Offices highlights the wider impact of workplace design trends and commercial property arrangements in the increasingly important Technology, Media and Telecoms (TMT) sector. Not least it suggests that they are having a transformational influence on the way firms in other sectors approach leases, workplace design and the changing nature of work. It is no coincidence that the TMT sector is the one most commonly associated with the employment of the much-talked-about Gen Y demographic, nor that the business practices most commonly associated with this overly-stereotyped group are those that are having the greatest influence in the way we design and manage offices.

May 21, 2014

Information overload is a big problem for ‘infobese’ UK workers

by Mark Eltringham • Flexible working, Technology, Workplace

We all know –or should – that we have a real problem with information. We are not only deluged with the stuff, we appear increasingly willing to wallow in it voluntarily, even when we know it’s bad for us. The full extent of the challenge we face managing information is laid bare in a new report from Microsoft called ‘Defying Digital Distraction’. The study is based on a survey carried out by YouGov which found that 55 per cent of 2,000 British office staff experience some form of information overload at work. A similar proportion feel they are distracted by information, just under half (43 per cent) experience stress as a result, a third (34 per cent) feel overwhelmed by it and 28 per cent believe it affects their personal wellbeing. The report is fronted by Dave Coplin, the Chief Envisioning Officer of Microsoft UK who we interviewed last year and coincides with the publication of Dave’s new book called The Rise of the Humans: how to outsmart the digital deluge.

May 20, 2014

Impact of BYOD is increasingly blurring lines between work and leisure

by Sara Bean • Flexible working, News, Technology

The influence of BYOD (Bring Your Own Device) on working life grows, with the line between work and home life increasingly blurred. According to the annual Edenred-Ipsos Barometer of 8,800 workers across Europe two-thirds of employees report that work keeps them busy out of hours. Laptops, smartphones, tablets and other devices are making it easier for people to work from home, with around half (54 per cent) of UK organisations giving employees access to this technology. However, despite these new tools being perceived as having a positive impact on the quality of life at work, respondents were critical of the actions taken by companies: 39 per cent feel that the efforts made to introduce new ways of organising work are insufficient, 36 per cent feel the same about wellbeing at work and 28 per cent about the flexibility of the organisation of working hours.

May 16, 2014

Facilities managers beaten to coveted place in boardroom by a piece of software

by Mark Eltringham • Facilities management, News, Technology

Machines and boardrooms don’t mix well

It has always been the ambition of facilities managers to take their place in the boardroom. Yet, after thirty years of trying, with only the occasional cursory glimpse of the C-Suite, it appears they have been beaten to it by a piece of software. A venture capital firm called Deep Knowledge Ventures has appointed a computer algorithm to its board of directors. This is either the shape of things to come or a gimmick*, but the software will have a vote on whether the speculators will invest in a particular business or not. The software, called Vital, won’t be making judgements on gut instinct but will take the non-visceral route of chewing through huge amounts of data before coming to a conclusion.

*It’s a gimmick.

May 16, 2014

Four million people in UK now work from home, claims TUC

by Mark Eltringham • Flexible working, News, Technology

Figures released today by the TUC to mark National Work from Home Day show that more than 4 million people now regularly work from home; a rise of more than 62,000 over the course of the last year. The number of people who say they usually work from home increased by 62,000 over the course of last year to reach more than four million for the first time. The findings are from a new TUC analysis published to mark national work from home day, organised by Work Wise UK. The TUC analysis of figures from the Office for National Statistics shows that the number of regular home-workers has risen by over a half a million since 2007 – an increase of more than 10 per cent. Millions of workers across the UK occasionally work from home too, says the TUC. More →

May 15, 2014

Support for flexible working an increasing challenge for IT managers, claims survey

by Mark Eltringham • Flexible working, News, Technology

One of the greatest challenges currently facing IT managers is providing secure and robust technological infrastructure for flexible working, and it is set to become even greater as more and more firms adopt Cloud based working, according to a new report from technology specialists ControlCircle. The survey of 250 UK based CIOs, ‘IT Growth and Transformation’ found that over the next five years the increasing mobility of the workforce is going to present them with a range of increasingly important challenges, with IT leaders predicting that security (56 percent), cloud (46 percent) and mobility (41 percent) set to become the biggest challenges they face. The survey also revealed that nearly half (48 percent) of respondents experience hourly, daily and weekly technology availability issues and a fifth (21 percent) experience business downtime daily or hourly as a result.

May 6, 2014

US employers hold very mixed views on flexible working, claims report

by Mark Eltringham • Flexible working, News, Technology, Workplace

It’s not just companies in the UK who appear to have mixed and sometimes contradictory views on the principles of flexible working. A new study from the US based Families and Work Institute in partnership with the Society for Human Resource Management has found that while more and more firms are open to the idea of working from home for permanent employees, other forms of flexible working such as job sharing, career breaks or sabbaticals to deal with personal and family issues. The 2014 National Study of Employers found that two-thirds (67 percent) of US organisations now allow employees to work from home at least some of the time, up from 50 per cent in 2008. In addition, 41 per cent of firms let workers decide their own working hours, compared to 32 per cent in 2008. However there are falls in the proportion of employers willing to let staff work flexibly in other ways.