November 18, 2013

Interview: Dave Coplin of Microsoft on Big Data, engagement and culture

by Mark Eltringham • Comment, Technology, Workplace, Workplace design

Dave Coplin joined Microsoft in 2005, and is now its Chief Envisioning Officer, helping to envision the full potential that technology offers a modern, digital society. He is a globally recognised expert on technological issues such Cloud computing, privacy, big data, social media, open government, advertising and the consumerisation of technology and is the author of a recent book called “Business Reimagined: Why work isn’t working and what you can do about it”. He is also one of the main speakers at this year’s Worktech conference in London on 19 and 20 November. In this exclusive interview with Insight he offers his thoughts on the lack of engagement between firms and employees, the most common misunderstandings about flexible working and the challenges facing managers in IT, FM and HR.

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November 12, 2013

UK leads the world in talent, but it needs the right culture in which to thrive

by Philip Ross • Comment, Technology, Workplace, Workplace design

We should never take the UK’s talent base for granted. According to a new report from Deloitte, when it comes to employment levels of people in knowledge based jobs in high skill sectors such as digital media, banking, legal services, software development, telecoms and publishing, London is comfortably the world’s leading city. The study found that London employed 1.5 million people in the 22 sectors surveyed, compared with 1.2 million in New York, 784,000 in Los Angeles, 630,000 in Hong Kong and 425,000 in Boston. The report also predicts that London will enjoy rapid growth in employment levels in these sectors over the next seven years, adding around 100,000 more people and that while a decline in employment is foreseen in financial services, this will be more than offset by strong growth in creative and media businesses.

November 8, 2013

Time to refresh BYOD policies, as Smartglasses get set to improve workplace efficiency

by Sara Bean • News, Technology

Employers may soon need to add wearable computers to the list of BYOD in the office. According to analysts Gardner, over the next five years, corporate adoption of Smartglasses such as Google Glass will rise to ten per cent. Although of particular relevance for companies with offsite workers, such as field service personnel and inspectors, some of the basic functions of smartglasses could help bring added efficiency across the workplace. Their widespread adoption depends heavily on the apps and services being developed, but, the analysts say, apps will emerge that do specific tasks with smartglasses, which may cause organisations to provide them for a wider range of employees, while many other workers will simply wear their personal smartglasses at work. More →

November 7, 2013

RIBA heralds dawn of a ‘smart’ era that revolutionises the way we shape our cities

by Sara Bean • Architecture, News, Technology, Workplace design

A new report that explores the massive potential role that data could have in the planning and design of our buildings and cities has been launched by the Royal Institute of British Architects (RIBA) and ARUP. The report ‘Designing with data: Shaping our future cities’ identifies the main approaches to working with data for those involved in designing and planning cities. Better data can offer a deep insight into people’s needs and has the potential to transform the way architects and urban planners design our built environments. This could result in cheaper experimentation and testing of designs before construction begins. It also promises the chance for greater consultation with potential users – speeding up the process, saving time and money and resulting in better and more affordable design. More →

November 5, 2013

Technology fix. What employers can do when social media becomes an addiction

by Pam Loch • Comment, Legal news, Technology, Workplace

Recent research shows that technology has helped us to become nearly five times more productive than we were in the 1970s. As well as enabling social interaction and personal expression, social media such as LinkedIn and Twitter can be valuable business aids for innovation and collaboration. However, with over half of people under 25 admitting they have to check Facebook at least once a day, it’s clear that for many, social media has become more than a form of virtual engagement. This can create something of an issue in the workplace, leaving employers with the dilemma of balancing the positive aspects of online communications while discouraging time wasting. More →

November 5, 2013

It’s not all about BYOD; data security also remains a low-tech issue

by Mark Eltringham • Legal news, Technology

While firms worry about the loss of data through the practice of BYOD, employees continue to find low tech ways of breaching security according to a report from Iron Mountain. While under half (42 percent) of employees describe their organisation’s approach to hard copy as secure, one in ten describe it as chaotic. Nearly half claim to have seen confidential information lying around in the usual places such as on desks or photocopiers. The most common types of information exposed in this way are details of salaries and performance reviews as well as commercial and financial data, although many will remember the scandal that broke two years ago when Government minister Oliver Letwin (above) repeatedly dumped classified information in a park bin including some about Al Qaeda, Libya, Afghanistan, the Dalai Lama and Aung San Suu Kyi.

November 4, 2013

Majority of British ex-pats working overseas now work flexibly, claims report

by Mark Eltringham • Flexible working, Technology

The majority of British expatriates who work overseas embrace flexible working arrangements, according to a survey commissioned by NatWest International Personal Banking. More than two thirds of those surveyed have exported their preferred working practices as well as themselves as they seek a better lifestyle and work-life balance overseas. Flexible working is most common for ex-pats in English speaking countries such as Australia (85 percent), New Zealand (79 percent), USA (78 percent) and Canada (76 percent). However the survey of 1,800 ex-pats also reveals that flexible working is even prevalent for Brits working in other countries such as China (53 percent), UAE (48 percent) and Singapore (47 percent).

October 30, 2013

IT managers yet to accept the whole challenge presented to them by BYOD

by Brandon Allen • Comment, Technology

How exactly does an employee’s convenience trump an organisation’s need for control? That’s the debate corporations are facing when it comes to managing the ‘Bring Your Own Device’ trend. BYOD allows employees to use their personal mobile products for business. In 2012, IBM decided a majority of their workforce could use their own phones and tablets for work purposes, but the company had high concerns about security, according to a report in the MIT Technology Review. They needed to quickly find solutions to the problem instead of fighting the inevitable. So given the inevitability of BYOD and the lack of control that accompanies it, what is the upside for businesses and how does an IT department ready itself for the BYOD challenge?

October 29, 2013

Video: What Stephen Fry can teach us about Cloud computing for business

by Mark Eltringham • Technology

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Not one of our usual cutesy attempt to find the links between the thoughts of Aldous Huxley, Baloo or the Arctic Monkeys and some workplace issue or other but a completely straight exploration by technophile Stephen Fry of the enduringly nascent and misunderstood technology still indistinguishable from magic that is Cloud computing. The national treasure and renowned smart-arse looks at the development of the principles behind the Cloud in an historical context and applies them to business thinking for those of us who struggle once the serious technical explanations begin. Most of us, in other words.

October 29, 2013

What the endless debate about HS2 can teach us about how we work

by Mark Eltringham • Comment, Flexible working, Technology

A man working on a train

One of the most fascinating aspects of the debate about whether the UK should spend £50 billion (or whatever you think it might be) on the new HS2 rail network, is the way in which it has formed a touchstone for a discussion about how we work. But people on both sides of this debate can have things either spectacularly or misguidedly wrong. On one side, the people behind the scheme, including the Government, used the jaw-dropping assumption that nobody worked on trains as the foundation of a business case. That was the familiar sight of large organisations working their relentless way towards a number they wanted, regardless of inconvenient facts. This idea has now been so widely discredited and mocked that it has been dropped completely from the latest business case, tellingly the sixth in just three years. And yet on the other side, we have people arguing that we should travel less and use videoconferencing as an alternative to face to face meetings, which can be almost as problematic.

October 29, 2013

Many UK facilities managers still failing to see the magic of BIM, claims report

by Mark Eltringham • Facilities management, News, Technology

According to a new survey from the Royal Institute of Chartered Surveyors, the UK’s facilities managers are simply not ‘getting’ what Building Information Modelling is all about and how it can be applied. The latest research into the acronym replete debate about the role of BIM found that more than a third of facilities management professionals are unfamiliar with building information modelling and its uses. RICS is calling on facilities managers to increase their general awareness of the potential of the technology. The survey was carried out on behalf of RICS by the crudely monikered and government funded BIM4FM initiative and found that of the nearly two thirds (65 percent) of respondents who were aware of BIM, nearly all (62 percent) believed it would help them in their roles.

October 28, 2013

Global urbanisation trends present UK cities with new opportunities

by Charles Marks • Comment, Environment, Property, Technology

There is a great deal of talk about the growing urbanisation of the world right now, and its effects on societies, economies and individuals. The numbers of people involved are daunting, especially in the developing world. As a result, many countries are currently experiencing the sort of upheaval we in Britain experienced nearly 300 years ago, and they are doing so in a very compressed time span compared to the 150 years it took in Britain. But the changing nature of cities is also apparent in the UK where it is having an effect not only in the country’s only megacity but in regional centres too. For places such as Manchester, Birmingham, Bristol and Glasgow the challenges presented by a new generation of initiatives focussed on urbanisation can be profound and mark an opportunity to shift at least some of the UK’s economic focus away from London.