November 21, 2013

What the death of the landline tells us about how we work

by Mark Eltringham • Comment, Flexible working, Technology

One of the items that always used to grace the brochures of office furniture companies when I started work in that particular industry was a telephone table. For the uninitiated, this was used as a home for the office landline, shared by a team of people, who were often expected to take turns to answer when it rang. It came with a shelf for telephone directories, fax machine and a Rolodex. This might all seem quaint or, if you’re under 25, make absolutely no sense whatsoever, but it was under twenty years ago. One by one the items involved in this particular workplace scenario have vanished. But like the Cheshire Cat’s smile, the telephone itself has remained. Until now, that is.

November 19, 2013

2020 vision is a useless metaphor for far-sightedness in a number of ways

by Simon Heath • Comment, Facilities management, Furniture, Technology, Workplace design

The year 2020 is a mere seven years away. Yet the designers of the future workplace and those who invite them to talk about it are still referring to it as if it marks the next frontier of human endeavour and as if we weren’t already up to our collective armpits in the 21st century. The idea of 20/20 vision is considered, in ophthalmological circles at least, to represent “normal” visual acuity and is dependent on the sharpness of the retinal focus within the eye and the sensitivity of the interpretative faculty of the brain. In practical terms, this means it’s about seeing and interpreting what is directly in front of us at a distance of around 6 metres. So as a metaphor for farsightedness regarding the future of work or workplaces it’s always been a poor one. And as we get closer to the eponymous year, it becomes worse day by day.

November 19, 2013

UK’s fastest growing tech businesses named by Deloitte survey

by Mark Eltringham • Company news, Technology

Infectious Media’s offices

There is a decided London bias in the latest Deloitte Technology Fast 50, which names the UK’s fastest growing technology companies. Twenty of the named companies are to be found in the capital and they generate just under half of their £672 million combined revenues over the last year. The growth rates used to measure the success of these businesses are jaw-droppingly impressive but can also be partially meaningless for such new companies. The winner grew at a Wonga-esque percentage rate of just under 10,000 percent and the average for all fifty firms for the past five years was a staggering 1,382 percent. According to Deloitte’s research, the UK’s fastest growing tech company is Clerkenwell based real-time advertising agency Infectious Media.

November 19, 2013

In pictures: plans revealed for East London iCity development

by Mark Eltringham • Company news, Property, Technology

Offices at iCity

While Parliament debates the reality or otherwise of the 2012 Olympic legacy, the firms behind iCity on the Queen Elizabeth Olympic Park in East London (above) have submitted detailed planning proposals and launched a new website to promote the development which they claim will become ‘a world-leading centre of innovation, education and enterprise’. The joint venture between property consultancy Delancey and datacentre operator Infinity SDC claims it will offer almost unlimited bandwidth connectivity and provide up to 400,000 sq. ft. of office space, including for digital start-ups, as well as a 250,000 sq. ft. datacentre, studio and production space and a convention centre. The plans have been drawn up Hawkins\Brown architects.

November 18, 2013

Interview: Dave Coplin of Microsoft on Big Data, engagement and culture

by Mark Eltringham • Comment, Technology, Workplace, Workplace design

Dave Coplin joined Microsoft in 2005, and is now its Chief Envisioning Officer, helping to envision the full potential that technology offers a modern, digital society. He is a globally recognised expert on technological issues such Cloud computing, privacy, big data, social media, open government, advertising and the consumerisation of technology and is the author of a recent book called “Business Reimagined: Why work isn’t working and what you can do about it”. He is also one of the main speakers at this year’s Worktech conference in London on 19 and 20 November. In this exclusive interview with Insight he offers his thoughts on the lack of engagement between firms and employees, the most common misunderstandings about flexible working and the challenges facing managers in IT, FM and HR.

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November 12, 2013

UK leads the world in talent, but it needs the right culture in which to thrive

by Philip Ross • Comment, Technology, Workplace, Workplace design

We should never take the UK’s talent base for granted. According to a new report from Deloitte, when it comes to employment levels of people in knowledge based jobs in high skill sectors such as digital media, banking, legal services, software development, telecoms and publishing, London is comfortably the world’s leading city. The study found that London employed 1.5 million people in the 22 sectors surveyed, compared with 1.2 million in New York, 784,000 in Los Angeles, 630,000 in Hong Kong and 425,000 in Boston. The report also predicts that London will enjoy rapid growth in employment levels in these sectors over the next seven years, adding around 100,000 more people and that while a decline in employment is foreseen in financial services, this will be more than offset by strong growth in creative and media businesses.

November 8, 2013

Time to refresh BYOD policies, as Smartglasses get set to improve workplace efficiency

by Sara Bean • News, Technology

Employers may soon need to add wearable computers to the list of BYOD in the office. According to analysts Gardner, over the next five years, corporate adoption of Smartglasses such as Google Glass will rise to ten per cent. Although of particular relevance for companies with offsite workers, such as field service personnel and inspectors, some of the basic functions of smartglasses could help bring added efficiency across the workplace. Their widespread adoption depends heavily on the apps and services being developed, but, the analysts say, apps will emerge that do specific tasks with smartglasses, which may cause organisations to provide them for a wider range of employees, while many other workers will simply wear their personal smartglasses at work. More →

November 7, 2013

RIBA heralds dawn of a ‘smart’ era that revolutionises the way we shape our cities

by Sara Bean • Architecture, News, Technology, Workplace design

A new report that explores the massive potential role that data could have in the planning and design of our buildings and cities has been launched by the Royal Institute of British Architects (RIBA) and ARUP. The report ‘Designing with data: Shaping our future cities’ identifies the main approaches to working with data for those involved in designing and planning cities. Better data can offer a deep insight into people’s needs and has the potential to transform the way architects and urban planners design our built environments. This could result in cheaper experimentation and testing of designs before construction begins. It also promises the chance for greater consultation with potential users – speeding up the process, saving time and money and resulting in better and more affordable design. More →

November 5, 2013

Technology fix. What employers can do when social media becomes an addiction

by Pam Loch • Comment, Legal news, Technology, Workplace

Recent research shows that technology has helped us to become nearly five times more productive than we were in the 1970s. As well as enabling social interaction and personal expression, social media such as LinkedIn and Twitter can be valuable business aids for innovation and collaboration. However, with over half of people under 25 admitting they have to check Facebook at least once a day, it’s clear that for many, social media has become more than a form of virtual engagement. This can create something of an issue in the workplace, leaving employers with the dilemma of balancing the positive aspects of online communications while discouraging time wasting. More →

November 5, 2013

It’s not all about BYOD; data security also remains a low-tech issue

by Mark Eltringham • Legal news, Technology

While firms worry about the loss of data through the practice of BYOD, employees continue to find low tech ways of breaching security according to a report from Iron Mountain. While under half (42 percent) of employees describe their organisation’s approach to hard copy as secure, one in ten describe it as chaotic. Nearly half claim to have seen confidential information lying around in the usual places such as on desks or photocopiers. The most common types of information exposed in this way are details of salaries and performance reviews as well as commercial and financial data, although many will remember the scandal that broke two years ago when Government minister Oliver Letwin (above) repeatedly dumped classified information in a park bin including some about Al Qaeda, Libya, Afghanistan, the Dalai Lama and Aung San Suu Kyi.

November 4, 2013

Majority of British ex-pats working overseas now work flexibly, claims report

by Mark Eltringham • Flexible working, Technology

The majority of British expatriates who work overseas embrace flexible working arrangements, according to a survey commissioned by NatWest International Personal Banking. More than two thirds of those surveyed have exported their preferred working practices as well as themselves as they seek a better lifestyle and work-life balance overseas. Flexible working is most common for ex-pats in English speaking countries such as Australia (85 percent), New Zealand (79 percent), USA (78 percent) and Canada (76 percent). However the survey of 1,800 ex-pats also reveals that flexible working is even prevalent for Brits working in other countries such as China (53 percent), UAE (48 percent) and Singapore (47 percent).

October 30, 2013

IT managers yet to accept the whole challenge presented to them by BYOD

by Brandon Allen • Comment, Technology

How exactly does an employee’s convenience trump an organisation’s need for control? That’s the debate corporations are facing when it comes to managing the ‘Bring Your Own Device’ trend. BYOD allows employees to use their personal mobile products for business. In 2012, IBM decided a majority of their workforce could use their own phones and tablets for work purposes, but the company had high concerns about security, according to a report in the MIT Technology Review. They needed to quickly find solutions to the problem instead of fighting the inevitable. So given the inevitability of BYOD and the lack of control that accompanies it, what is the upside for businesses and how does an IT department ready itself for the BYOD challenge?