Digital workplace pioneered by medium sized businesses, study claims

Digital workplace pioneered by medium sized businesses, study claims

Medium-sized businesses now account for over 60 percent of US jobs, and are investing fast in technology. However, with digital now a priority for businesses of all sizes, they must ensure they have the necessary skills and security management in place to handle the change, or risk falling behind competitors according to a new report from Aruba. More →

Artificial Intelligence is transforming the workforce as we know it

Artificial Intelligence is transforming the workforce as we know it

It may seem like an inevitable fact of administrative positions that anyone who fills them will be subjected to a never-ending litany of repetitive tasks. Employees in these jobs often don’t receive work that engages their brains or peaks their interests. Rather than flexing their critical thinking skills, these workers are resigned to completing the necessary, yet boring, administrative tasks.

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Time to unlearn the time management system you learned at school

Time to unlearn the time management system you learned at school

Picture a workplace where everyone follows rigorous to-do lists. Employees are told what to do, how long to spend on it, and in what order to tackle their projects. Then, picture a workplace where there are no to-do lists, no project deadlines, and no estimations of how long projects will take. Employees tackle work in the order they choose, when they feel like doing it. Which workplace do you think will be more successful?

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How artificial intelligence changes occupant experience

How artificial intelligence changes occupant experience

If a robot received a signal that you had entered the building, it might bring you a fresh cup of coffee just as you reach your desk. If the front door recognised your face, it might unlock itself for you without requiring you to use a fob to gain access. If your desk knew you had left for the day, it might offer itself to a colleague who is looking for a quiet workspace. Throughout history, the interaction of humans with technology has been pretty much one-sided. We turn our technologies on and off, operate and guide them in their tasks, and use our senses to monitor their functioning and detect anomalies.

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Mobile working is a recipe for business success

Mobile working is a recipe for business success

Today, the Fourth Industrial Revolution is changing the face of work as we know it: introducing AI and automation to the workplace and creating a drastic shift in the skills required by organisations today. As automation increasingly frees employees up from the repetitive, process work that can so often dominate their day-to-day, organisations are instead looking to employees to showcase their critical thinking and creativity. Indeed, McKinsey’s Skill Shift confirms that by 2030 the demand for higher cognitive skills, such as creativity, critical thinking and decision making will grow by 14 percent in Europe.

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Neither bosses nor staff feel confident about future UK business environment

Neither bosses nor staff feel confident about future UK business environment

Two new reports published this week, show a lack of confidence amongst employers and employees within the UK business environment. The latest data in Gartner’s Global Talent Monitor report shows employee confidence in near-term business conditions and long-term economic prospects reaching an index score of 55.6 for the last quarter of 2018, a decline of 7.5 percent from an index score of 60.09 in 3Q18. These results follow a worldwide trend that has seen global business confidence sink to its lowest point since the fourth quarter of 2017. Meanwhile a survey of business leaders in the UK by management consultancy Lane4 found that bosses do not feel prepared to lead through future challenges like artificial intelligence and political volatility. More →

Many leaders lack the skills needed to manage in the digital age

Many leaders lack the skills needed to manage in the digital age

A study conducted by The Oxford Group (registration) claims that companies are struggling to adapt to a digital workplace as leaders lack the critical digital skills they need to transform the organisation. Whilst 96 percent of respondents said the onus is on leaders to drive the adoption of new technologies and 94 percent believe it’s important for leaders to challenge traditional ways of thinking, only a third (33 percent) of leaders feel well prepared to lead their business. Gaps in leaders’ digital skill-sets are having a major impact on their ability to transform; 41 percent say that a lack of digital expertise makes decision-making more difficult, and 30 percent say it has prevented their team from innovating.

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A workplace chatbot might soon be one of your new best friends

A workplace chatbot might soon be one of your new best friends

chatbot on smartphoneIf you’ve ever wished you could delegate certain routine tasks to an assistant, then a chatbot could be just what you need. Staff working for Unilever will soon be able to get HR advice from Una, a new member of staff who will be available worldwide and at any time of day. Una is a chatbot, capable of conversing with employees in 106 countries, using 32 languages, Unilever’s Keith Williams told a conference last year . Unilever employees can contact Una through Skype for Business and complete tasks such as getting information about benefits, claiming for healthcare or selling shares. It saves time poring over FAQs or filling-in forms, and it frees HR staff for more complex queries. More →

British Property Federation urges government to create coherent proptech strategy

British Property Federation urges government to create coherent proptech strategy

The UK is well placed to capture the lead as a global hub for real estate technology and innovation a report from the British Property Federation claims. But the country needs to develop a joined-up proptech strategy and roadmap to remain competitive globally, according to the report published jointly by the British Property Federation and Liquid Real Estate Innovation. The LIQUID Report: Leading the Digital Transformation of Global Real Estate claims that the UK is already a leader in terms of its capacity for innovation, data infrastructure, market transparency and quality of education, but falls behind other countries in terms of venture capital investment and technology infrastructure.

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Beware the great apex fallacy of workplace design

Beware the great apex fallacy of workplace design 0

workplace designOf all the memes and narratives that corrupt public discourse about workplace design, the most pernicious is the one that suggests there is a linear evolution to some grand end point called the Office of the Future. There is a natural human inclination to buy this sort of idea, fed by an assumption that what we find most interesting, aspirational and hence what we read and talk about forms a goal. Read any style magazine and you’ll see the same process at work in every facet of our lives. This is why so many people are quick to consume and then regurgitate the idea that what we see happening in the world’s great tech palaces and creative offices represents the apogees of design to which the rest of us must one day succumb. More →

City of Cambridge to digitally clone itself in bid to tackle congestion and pollution

City of Cambridge to digitally clone itself in bid to tackle congestion and pollution

Smart Cambridge and researchers from the Cambridge Centre for Smart Infrastructure and Construction (CSIC) at Cambridge University have announced plans to create a digital clone of the city to explore how congestion and commuting times can be reduced and air quality improved. Researchers at the University of Cambridge-based CSIC and officers from Cambridgeshire County Council’s transport, sustainability and planning departments are examining how digital technology and data can be used to support decisions and make improvements.

The study will focus on the creation of a digital twin prototype, combining traditional urban modelling techniques, new data sources and data analytics. The prototype will include the recent trends of journeys to work in Cambridge, including how people of different ages and employment status travel to work and how different factors affect their travel. It will also explore future possible journeys to work based on transport investment, housing developments and how flexible working and new technology may impact commuting. A web-based modelling platform will also visualise future development options and give people an opportunity for feedback.

“Digital twins have the potential to help cities develop more holistic policies which will assist in addressing some of the very real challenges urban areas face such as congestion, pollution and the need to become more sustainable,” said Dan Clarke, strategy and partnerships manager for Smart Cambridge.

CSIC led a workshop with council officers in December which helped them to understand local requirements and how they can deliver a digital twin prototype which responds to imminent city challenges and supports the policy goals of improving air quality and reducing congestion.

“We are now working on the prototype and will deliver an initial version in eight weeks,”said CSIC research associate Dr Timea Nochta. “We will continue to develop it alongside the council so that it can be used to its full potential and so that officers feel confident in asking the right questions for technology to answer.”

Claire Ruskin, executive board member for the Greater Cambridge Partnership, and CEO of Cambridge Network, said: “We have worked together to collect and understand information before, and Smart Cambridge is delighted to be working with university teams again. We can begin developing next-generation tools for supporting plans and policies to give people alternatives to their cars to help improve journeys, reduce congestion and improve air quality in Greater Cambridge.”

The project has been funded by the Ove Arup Foundation and the Centre for Digital Built Britain. The work of Smart Cambridge is supported by the Connecting Cambridgeshire programme, led by Cambridgeshire County Council, with investment from the Greater Cambridge Partnership. CSIC is an Innovation and Knowledge Centre funded by the Engineering and Physical Sciences Research Council, Innovate UK and industry.

Image: Andrew Dunn

Employees want good tech and flexibility but stick with their own fixed desk

Employees want good tech and flexibility but stick with their own fixed desk

Almost two-thirds of those staff (60 percent) say inadequate technology is the biggest productivity blocker at work and by failing to do its job properly it is making life difficult for employees. This frustration trumps unnecessary bureaucracy, inefficient processes and annoying colleagues – other factors that stop employees from being productive, claims research from Cloudbooking. The research suggests that the digital piece of the employee experience puzzle is more prominent  and important than expected – it is in fact the single most important factor with 90 percent of UK office workers who said efficient technology is important to their overall experience. Currently fewer than one in ten UK employees are “extremely satisfied” with their workplace experience, indicating there is significant room for employers to improve it by delivering better technological resources. However, despite wanting to embrace more flexible working, staff still prefer their own fixed desk.

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