February 9, 2017

Large number of organisations remain under-prepared for a cyber attack ⁰

Over a third (35 percent) of businesses targeted in a cyber-attack in the past 12 months have taken no extra measures to protect themselves in the future, claims a new report. The study of 3,000 companies in the UK, US and Germany, conducted for Hiscox says that more than half (53 percent) of businesses in the three countries are ill-prepared to deal with cyber-attacks. It also found that more than half (57 percent) of companies surveyed admit they have been the target of at least one cyber-attack in the past 12 months, while one in four (26 percent) companies has been targeted three times or more with the average cost per incident to UK businesses estimated to be £42,779. Although three out of five businesses (62 percent) took less than 24 hours to uncover their biggest cyber incident in the past 12 months, and a quarter (26 percent) did so within an hour of its occurrence, nearly half (46 percent) of businesses took two days or more to get back to business as usual.

February 7, 2017

Brexit impact on UK’s future workforce size could undermine productivity ⁰

by Sara Bean • Knowledge, Legal news, News, Technology, Workplace

With the UK facing at best, very slow growth, or even shrinkage, of the working population, future changes to migration levels into the UK due to Brexit could exacerbate the financial stresses and strains caused by the UK’s aging workforce. This is according to the Mercer Workforce Monitor™ which claims that companies will need to invest heavily in automation, sectors of society historically under-represented in the workforce and look at ways of increasing productivity. According to the analysis, since 2013, the levels of EU and non-EU born immigration into the UK workforce has filled a gap left by the aging of the nation’s UK-born workforce which sees more in this group leave the workforce – through retirement, emigration or death – than enter it. National growth is closely linked to workforce growth; so reducing its future size would create major headwinds for the UK economy and since another 3.4 million people will reach the age of 65 in 2030; unless the UK decides to make drastic changes to the funding of pensions, health and social care, this smaller working population will be required to proportionally spend more of their income to care for their older citizens.

February 6, 2017

No job is entirely safe as era of robots at work dawns ⁰

by Mark Eltringham • News, Technology

Two new reports have highlighted the ways in which a new generation of robots could transform the workforce, opening up opportunities while also threatening existing jobs. A study from Oxford Martin School claims that 35 percent of jobs in the UK are at risk of automation, and not necessarily those of the low skilled and unskilled. The study analyses which jobs commanding a salary of more than £40,000 are most at threat. It found that top of the “at risk” ranking are insurance underwriters, with a rating of 98.9 percent, followed by loan officers at 98.4 percent, motor insurance assessors (98.3 percent) and credit analysts (97.9 percent). A second report from think tank Reform suggests that robots should be proactively brought in to the workplace to replace 90 per cent of Whitehall’s 137,000 administrative staff with “artificially intelligent chatbots” by 2030, saving £2.6 billion a year.

January 26, 2017

Global workforce fears it won’t adapt fast enough to the digital workplace ⁰

by Sara Bean • Facilities management, Flexible working, News, Technology, Workplace

Workers across the globe are excited by the potential for technology to enhance their work lives and create new career opportunities, but over a third (40 percent) fear that they won’t be able to keep up with the rate of change required by digital business, claims a new survey. Across Europe 77 percent of workers acknowledge that disruption and increased competition will require more people with digital skills in order to compete on a global scale; however, the level of encouragement employees believe they are currently receiving to drive change in the workplace varies greatly throughout the world. Only 64 percent of respondents in the US saying they feel empowered by their company culture to lead innovation, whereas 90 percent of employees in Mexico feel their workplaces encourages them to drive change. The BMC study of over 3,200 office workers in 12 countries worldwide found that 88 percent of office workers across the world strongly believe that employers must create an innovative culture to retain staff and enable them to be successful with increasingly digital roles and responsibilities.

January 25, 2017

Physical spaces should be designed to support the digital workplace ⁰

by Sara Bean • Flexible working, News, Technology, Workplace, Workplace design

In an era in which the digital workplace is just as prevalent as the physical office, organisations that create spaces, technologies and social networks specifically focused on enabling more collaborative work, perform above their direct competitors in their respective industries – in employee connectedness and responsive leadership. This is according to research conducted by Nick van der Meulen of Rotterdam School of Management, Erasmus University (RSM) and MIT’s Center for Information Systems Research (CISR). The report assessed on a basis of five indicators, including growth in market share, profit growth and employee satisfaction, and found that trusting employees by giving them autonomy is the key to making a success of the digital workplace. The survey of 313 organisations showed that the high-performing organisations have an integrated and company-wide approach to greater employee connectedness.

January 24, 2017

The impact of technology on corporate real estate: A Panglossian future? ⁰

by Antony Slumbers • Features, Property, Technology, Workplace design

Amos Tversky and Daniel Kahneman introduced the concept of Loss Aversion in 1984, highlighting people’s tendency to strongly prefer avoiding losses to acquiring gains. Most studies suggest that losses are twice as powerful, psychologically, as gains. Lose £100 and we will feel a remorse that easily outweighs winning £100. In a similar fashion we find it very hard to see future positives when confronted with short term loses. We understand easily what we have lost but cannot imagine what there is to be gained. Furthermore, as Frederic Bastiat wrote in an 1850 paper, “That Which is Seen, and That Which is Not Seen”, man has a tendency to “pursue a small present good, which will be followed by a great evil to come, rather than a great good to come, at the risk of a small present evil”. Put these together and it is no wonder that, by and large, the future of work, corporate real estate and the workplace is so widely misunderstood.

January 17, 2017

The very idea of a universal workplace is seriously flawed ⁰

by Kyle Pinto • Comment, Flexible working, Technology, Workplace design

The debate around designing a workplace that works for millennials and now Gen Z is a public one. Every week a new article highlights what is required to create a workplace that millennials want. However for large companies with a diverse workforce, more than the desires of just one generation must be considered to make the workforce effective. Is it possible to create a universal workforce that can work across generations to serve the needs of all employees, and should that be the goal for workplace design? Right now, we know that tech firms are drawing more top talent than they did before. It can be seen in the a comparison of Harvard MBAs in 2007 and again in 2014 that went into banking (13 percent down to 5 percent) vs tech (up from 7 percent to 17 percent). Following their lead, broader design has shifted to adopt a tech feel in their own offices, with open layouts trending upwards. Office amenities from ping pong tables to slides are also rising as companies try to bring a fresh approach to the workplace.

January 17, 2017

The truth about artificial intelligence and the hype of job losses ⁰

by Neil Franklin • News, Technology

Much of the current focus of the debate about the impact of artificial intelligence has been on how the ‘rise of the robots’ will spend the end for many job roles. Yet that mischaracterises the true effects according to a new report from Infosys, released today, to coincide with the World Economic Forum in Davos. The report, Amplifying Human Potential: Towards Purposeful Artificial Intelligence, concludes that the implementation of AI doesn’t necessarily mean job losses. In fact, 80 percent of businesses adopting AI which have replaced, or plan to replace, workers with technology, will be far more likely to retain, retrain and upskill those employees impacted. The study also claims that the adoption of AI will mean a number of other important benefits for organisations including a predicted 39 percent revenue rise by 2020 as a result of the implementation.

January 12, 2017

Recruitment, change management and morale are chief HR challenges in 2017 ⁰

by Sara Bean • News, Technology, Wellbeing, Workplace

While a fifth of respondents to a study commissioned by Cascade HR revealed the topics most likely to keep HR awake at night in 2017 said they don’t foresee any challenges as Brexit begins to unfold, the remainder highlighted recruitment, managing organisational change and staff morale as the overriding struggles they expect to encounter. While 80 percent of participants said their organisation is OK, good or excellent at managing major change, significant areas for improvement were also identified, with 61 percent stating better communication is required, 57 percent striving for greater staff involvement/engagement and 50 percent highlighting the need for improved planning. Of the 275 industry professionals questioned in the survey, to uncover their plans and fears surrounding Brexit and other significant economic developments, 59 percent said they will rely on technology to help them manage such change.

January 11, 2017

Tech and media firms still believe human talent is the key to success ⁰

by Mark Eltringham • News, Technology

A new study from Colliers International claims that 62 percent of companies in the TMT sector are looking to expand their headcount. Despite advances in technology and artificial intelligence in the workplace, Colliers latest research suggests that over 62 percent of enterprises in the Tech, Media and Telecoms (TMT) sector are seeking to employ more staff to drive their company forward, demonstrating that the human factor still plays a critical role in business development. The report was conducted by global real estate firm Colliers International, based on a number of interviews. The study also claims that only 12.5 per cent of the firms which were interviewed were looking to contract their workforce. Interestingly, technology was viewed as the least important strategic resource by all but one company. Yet most businesses surveyed did expect big change and efficiency improvements through the introduction of new technology in the business and the workplace, especially the development of cloud-based systems.

January 11, 2017

New gadget aims to deal with office acoustics at source ⁰

by Mark Eltringham • News, Products, Technology, Workplace design

Last year we ran a piece which looked at some of the outlandish ways designers have offered people the chance to get some peace and quiet at work. The extremes people will consider as they deal with the challenge of office acoustics is enlightening. All of those examples relied on the principle of keeping at least some of the racket produced by colleagues from entering the ear. But a new prototype product launched at this week’s Consumer Electronics Show in Las Vegas frames the issue differently by going back to source. The Hushme is a voice masking device for mobile phones. It has integrated earbuds and comes with a range of masking sounds such as wind, rain, monkey, Darth Vader and squirrel. You have to wonder who it’s aimed at but the makers suggest it is all about privacy. Then again, it may make an ideal gift for some and could be popular for this year’s Secret Santas.

[embedyt] https://www.youtube.com/watch?v=k2Cf3rHifv0[/embedyt]

January 11, 2017

Strategic application of Big Data reaches tipping point, claims study ⁰

by Mark Eltringham • News, Technology

A new study claims that the application of Big Data in the workplace has now reached a tipping point as two thirds of organisations now consider its application of ‘strategic’ consequence, with just a fifth (19 percent) still at an experimental stage. According to the 2016 Big Data Maturity Survey from AtScale, nearly all of the 2,550 businesses who took part (97 percent) claim they will do as much or more to apply Big Data to decision making over the next three months. The main application is expected to be business intelligence according to 75 percent of respondents to the study. The AtScale study also found most companies now deploy Big Data in the cloud rather than keeping it on premises. “There’s been a clear surge in use of Big Data in the Cloud over the last year and what’s perhaps as interesting is the fact that respondents are far more likely to achieve tangible value when their data is in the cloud,” said AtScale CTO and co-founder Matt Baird.