November 12, 2016

Flexible working more important to employees than a company car, claims new BT research ⁰

by Mark Eltringham • Flexible working, News, Technology

Flexible working and great mobile devices top employees’ list of perks but businesses are struggling to make it a reality, according to a new study from BT. Two thirds (67 percent) of UK office workers say mobile working is more important than a company car, and half now carry most of what they need to do their job in their bag, according to our latest research. However, despite their employees’ appetite for new flexible ways of working, organisations are still struggling with technology and budget limitations to make it a reality. ‘The mobile multiplier’ research, which independently surveyed 1,500 office workers in large organisations in France, Germany, Spain and the UK, claims we are already in a new era in which mobile and flexible working is no longer a perk but a staple requirement. Results show workers are keen to break away from the static office: Today’s office workers put flexible working top of a benefits package from the ideal employer, with 76 percent including it in their top three priorities.

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October 31, 2016

Newsletter: Self-image problem + Top tech trends for 2017 + Offices more productive places? ⁰

by Sara Bean • Case studies, Facilities management, Flexible working, Newsletter, Technology, Wellbeing, Workplace, Workplace design

In this week’s Newsletter; Steven Lambert argues millennials’ love of mod cons may make them dislike noisy open offices; Cathy Hayward describes a tech giant’s One Team approach to workplace management and design; and Mark Eltringham says FM is not alone in thinking that it doesn’t shout loudly enough. The majority of people prefer working in an office; Gartner highlights the top technology trends; a belief Brexit could improve European commercial real estate investment opportunities; and the majority of freelancers don’t want more employment rights. Automation could swallow a sixth of public sector jobs; flexible working behind growing popularity of self-employment; and corporate real estate sector is reducing energy consumption, carbon emissions and water usage. Download our new Briefing, produced in partnership with Boss Design on the link between culture and workplace strategy and design; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

October 28, 2016

Round up: seven things you should read this week ⁰

by Mark Eltringham • Features, Flexible working, Technology

Marina Gorbis on our obsession with the non-existent skills gap

Flip Chart Rick on low pay for freelancers and why it matters to everybody

Martin Ford on the risks faced by people who sit in front of a computer – and they’re not physical

McKinsey’s extensive report on the gig economy

Janine Dixon on the disconnect between economic success and wage growth

Huw Price on preparing for the era of machines

Scott Wyatt on how science is transforming cities

October 27, 2016

One in six public sector jobs to be lost to automation, claims report ⁰

by Neil Franklin • News, Public Sector, Technology

Up to 861,000 public sector jobs in the UK – around 16 percent of the overall workforce – could be automated by 2030 according to research by Deloitte. The research builds on Deloitte’s work with Oxford University on job automation and is included in the firm’s The State of the State report for 2016-17 – its annual analysis of the state of public finances and the challenges facing public services. Deloitte’s previous work has shown that all sectors of the UK economy will be affected by automation in the next two decades, with 74 percent of jobs in transportation and storage, 59 percent of jobs in wholesale and retail and 56 percent of jobs in manufacturing having a high chance of being automated. The public sector includes higher numbers of roles in areas such as education and caring, as well as jobs requiring public interaction, all of which are at lower risk of automation. However, Deloitte calculates that automation could still lead to a reduction of up to £17 billion in public sector wage costs by 2030.

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October 24, 2016

Gartner report identifies the Top 10 strategic technology trends for 2017 ⁰

by Mark Eltringham • News, Technology

A new report from tech analysts Gartner highlights the top technology trends the firm believes will be ‘strategic for most organisations in 2017’. Gartner defines a strategic technology trend as one with substantial disruptive potential that is just beginning to break out of an emerging state into broader impact and use or which are rapidly growing trends with a high degree of volatility reaching tipping points over the next five years. They include artificial intelligence, blockchain, intelligent devices, digital technology platforms and advanced machine learning.

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October 22, 2016

Uberification of work + Future of coworking + Quest for productivity ⁰

by Sara Bean • Facilities management, Flexible working, Newsletter, Property, Technology, Wellbeing, Workplace

In this week’s Newsletter; Anthony Brown argues Uber’s success lends a name for a process that is reshaping the commercial property sector; Mike James wonders where the gig economy and zero hours contracts are taking us; and Mark Eltringham discusses the interaction of people and technology. Two new reports highlight the growth of the freelance workforce in the UK and US; researchers analyse the impact of coworking from a corporate real estate (CRE) perspective; Barclays presents its vision of the workforce of the future; and Herman Miller unveils a new Aeron chair. The latest stage of the UK’s BIM Task Group programme is officially launched; responses to a government enquiry reveal the barriers the built environment still presents to disabled people; and a combination of financial, mental and physical health problems affect many workers. Download our new Briefing, produced in partnership with Boss Design on the link between culture and workplace strategy and design; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

October 21, 2016

New BIM initiative announced as report slams dysfunctional construction sector ⁰

by Mark Eltringham • News, Property, Technology

Digital Built Britain, the latest stage of the UK’s BIM Task Group programme, has officially been launched at the ICE BIM 2016 conference by Mark Bew, chair of the BIM Task Group. The launch comes in the wake of the publication of the Government commissioned Farmer Report into the state of the construction industry which laid out in stark terms the structural problems that suggest the sector risks terminal decline without innovation and cultural change. The report, subtitled Modernise or Die, suggests that the UK’s construction industry faces ‘inexorable decline’ unless longstanding problems are addressed. In particular, the review highlights the sector’s dysfunctional training model, its lack of innovation and collaboration, and a non-existent research and development (R&D) culture. First announced in the 2016 budget, Digital Built Britain aims to deliver reductions in the whole-life costs and carbon emissions of buildings, while improving productivity and capacity by using intelligent building information models, sensing technology and secure data and information infrastructure. Digital Built Britain will also continue the work of the BIM Task Group programme, set up in 2011 to deliver a projected 20 percent saving on the costs of major projects.

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October 20, 2016

Small businesses failing to reap full benefits of digital skills ⁰

by Mark Eltringham • News, Technology

Small businesses in the UK are failing to invest enough in digital skills even though there is clear link between digital orientation and commercial success, according to Lloyds Bank’s third annual Business Digital Index. The reports key finding is that firms with a string digital focus are twice as likely to see an increase in turnover than those that aren’t. The report also found that 65 percent of small business owners in the UK have already used digital tools to cut costs. On the down side, the study also found that 38 percent of small firms lack “basic digital skills”. The report claims that independent sole traders have the lowest levels of digital skills with around half having just basic levels of expertise. Despite this, over three quarters (78 percent) of these had no plans to invest to increase the levels of expertise in their business. The study gauged five factors that contribute to a firm’s digital skills score including managing information, communicating, transacting, creating and problem solving, with 62 percent of small businesses were found to have all five skills.

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October 18, 2016

The global uberification of commercial property and the workplace ⁰

by Anthony Brown • Facilities management, Features, Property, Technology, Workplace design

Technology doesn’t just transform the world, it reshapes our language. So, we all need to get used to the word uberification as well as the idea of it. Based on the success of the on demand taxi service Uber, the word refers to the way a product or service becomes available to customers on demand via the Internet. Customers book a service only at the point of consumption. This represents an entirely new commercial model and is the defining characteristic of the new 21st Century economy. Uber may have provided the tipping point, going from start up to market valuation of $66 billion in just 7 years, but its success has given us a name for a process that is reshaping businesses and customer experiences across the entire economy, including in the commercial property sector.

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October 18, 2016

UK marketers suffering from tech-induced anxiety, survey claims ⁰

by Neil Franklin • News, Technology

More than half (55 percent) of marketers in the UK are struggling to cope with the accelerated pace of digital transformation – up 7 percent since 2015, Adobe’s annual Digital Roadblock study claims. The report – which surveyed 450 marketers in the UK– found that Brits suffer from more tech-induced anxiety than their peers across the region: an average of 44 percent of marketers in Europe worry about their technology-based skill sets, 11 percent lower than the UK. Of the marketers surveyed, three-quarters (74 percent) feel that they need to implement new technologies within their marketing strategies in order to succeed, but just over half (54 percent) feel that they actually have the skills to do so. When it comes to technology skills, there’s an obvious gap between demand and reality: while 41 percent of respondents cited being a ‘tech-savvy’ early adopter of new technologies as the top attribute of being a marketer, only 15 percent actually identify as ‘tech-savvy’ themselves. In fact, more UK marketers identify as ‘tech challenged’ (20 percent) than ‘tech savvy’, and the number of ‘tech-savvy’ marketers has dropped since last year, when nearly one in five (19 percent) identified as so.

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October 17, 2016

Freelancers are thriving on both sides of the pond, but have politicians noticed? ⁰

by Mark Eltringham • Flexible working, News, Technology

Two new reports that highlight the growth of the freelance and self-employed workforce in both the UK and US also suggest that politicians and civil servants in both countries have little real understanding about the changing nature of work. According to the UK government’s regular Business Population Estimates report, the number of private sector businesses is at an all-time high, around 5.5 million, up by a million since 2010. Yet the report fails to distinguish between freelancers, the self-employed and traditional SMEs, except to omit firms that are too small to pay VAT from its numbers. The trade association IPSE estimates that there are some 4.6 million self-employed and freelance workers in the UK, yet the BPE report does not account for the overlap in numbers. Even within the BPE’s own numbers, there are suggestions that its conclusions do not match the data. The annual growth in non-employing businesses outstripped those who employed others by a factor of 6:1 and 76 percent of businesses did not employ anyone aside from the owner. And the growth comes despite the fact that the self-employed in the UK now earn marginally less than they did 20 years ago.

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October 15, 2016

Insight weekly: Obsession with data + People subvert design + Engaged workplace ⁰

by Sara Bean • Facilities management, Technology, Workplace, Workplace design

In this week’s Newsletter; Jess Brook says beware of the latest data dressed up as pseudo-science; Serena Borghero on ways workplace design can boost engagement levels; and Mark Eltringham says how workplaces are utilised are subject to the vagaries of human behaviour. Staff allegedly spend just 38 percent of their time performing their primary job duties; collaborative spaces are replacing the traditional office boardroom; and 30 percent of corporate real estate portfolios will incorporate flexible workspaces by 2030. Research suggests office design makes the most significant difference to employee happiness levels; over a quarter (28 percent) of employees are reluctant to ask for flexible work; digital tech within many workplaces is not up to spec; and extension announced of the One Public Sector Estate scheme. Download our new Briefing, produced in partnership with Boss Design on the link between culture and workplace strategy and design; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.