July 12, 2016

British workers’ patience with slow technology lasts just sixty seconds ⁰

by Neil Franklin • Technology, Wellbeing

The patience of British workers to put up with slow and malfunctioning technology lasts just sixty seconds on average before they lose their temper, according to new research from tech firm Crucial. The survey of 2,000 Brits claims that one in five (21 percent) lose their patience once a week, a fifth (19 percent) every couple of days, and 7 percent kicking off over slow technology every few hours. And when slow technology does strike, it takes 60 seconds on average before people lose patience. However, some Brits lose it even quicker, with 32 percent saying they lose patience with slow technology after just 30 seconds. While there is no one single reason cited for a PC freezing, almost half (46 percent) of respondents said that opening web pages caused their PC to freeze. Other causes include opening programmes and apps (27 percent), opening files (21 percent), loading videos (17 percent) and when saving down an important file (12 percent).

July 12, 2016

Major European telecoms firms to drive roll out of 5G across continent ⁰

by Mark Eltringham • Cities, Legal news, News, Technology

A coalition of twenty major European telecommunications firms has come together to drive the rapid creation of a continent wide 5G network and warn national Governments and the EU of the dangers of over-regulation. The seven page document entitled the 5G Manifesto for timely deployment of 5G in Europe, is backed by firms such as Vodafone, Telenor, Orange, Nokia, BT, Ericsson, Telefonica, Deutsche Telekom, and Hutchison. Its core aim is to showcase the technology on a large scale by 2018 and launch a commercial network capability in at least one city in every EU nation by 2020. The document outlines the features and benefits of the technology but also sets out the potential risks posed by over-regulation, including the possible threat to net neutrality, the principle that Internet service providers should enable access to all content and applications regardless of the source, and without favouring or blocking particular products or websites

July 11, 2016

Momentum grows to make BIM standard for global construction industry ⁰

by Mark Eltringham • Architecture, Facilities management, Knowledge, Technology, Workplace design

According to a new survey from research firm Timetric’s Construction Intelligence Center (CIC), momentum is growing towards the universal implementation of Building Information Modelling across the construction industry worldwide, with the highest percentage of respondents claiming that it will be the future of the industry. In related news, the UK BIM Alliance will be launched in October and will take over from the UK BIM Task Group as the emphasis is now on making Building Information Modelling the standard approach to construction. The industry alliance has been set up to respond to the UK Government’s challenges in meeting Level 2 requirements. The group will be branded the UK BIM Alliance, and is planned to be officially launched this October. The challenge now faced is to transform from industry mobilisation for Level 2 to make BIM, the standard approach to construction for the entire UK Construction Industry.

July 11, 2016

Many firms lag behind their customers in use of latest tech innovations ⁰

by Mark Eltringham • News, Technology

Just one in three IT decision makers believe advances such as cloud-based solutions, big data and wearable tech will be available in their industry within the next 12 months, according to a new study from Capita. Although the report – Trends vs Technologies – has yet to be published, the firm has released some of its findings. Based on a survey of IT professionals in the insurance, finance, legal services and manufacturing sectors, the study analyses nine key organisational trends and the implementation of related technology. The report claims that while many decision makers describe a tech trend as being relevant to their industry, several barriers to implementation mean solutions are not yet ready and in many cases might be lagging behind consumer take-up of the new technology. The trends named in the report are Big Data, Digital Workplace, Artificial Intelligence, Internet of Things, Wearable Tech, Robotics, Cloud Based Solutions, 3D Printers and Virtual Reality.

July 5, 2016

Sea and space: the final frontiers for remote working and connectivity ⁰

by Neil Franklin • Case studies, Comment, Knowledge, Legal news, Technology

Tim Peake’s recent return home from space at the end of a six month stay in the International Space Station highlighted just how essential it is for people to stay in contact with their friends, family and the rest of the world, literally from wherever they may be. Of course, back on Earth we now take it for granted that we are in a state of constant connectedness to the rest of the world. So the idea of someone being out of contact, even for brief periods of time, strikes us as odd. Perhaps that partly explains our fascination with the experiences of astronauts and other people who cannot take connectivity for granted. But it’s not just astronauts who have to consider how to enjoy the connectedness that we normally assume to be ours by right. People who work at sea face the same challenge and you could argue that it is more important for such truly remote workers to be in contact with other people and the Internet. So who fares better when it comes to achieving connectivity?

July 5, 2016

Managers responsible for promoting engagement distrust employers ⁰

by Sara Bean • Facilities management, Flexible working, News, Technology, Workplace

They may be responsible for upholding their company’s corporate values and ensuring employee engagement, but HR and line managers lack confidence and faith in their employers. According to a survey by Cornerstone OnDemand almost a third (29 percent) of HR and line managers are not proud of their workplace nor do they recommend it. Managers in the Nordics (88 percent), Austria (84 percent), and Spain (81 percent) are the most satisfied with their places of work, whereas Italy (59 percent) and Switzerland (64 percent) are the least proud of their companies and the least willing to recommend it to others. Meanwhile, managers in the UK are struggling with this lack of positivity towards their own company, with only 37 percent agreeing that their company is an attractive employer. The survey also found that the greatest influences on ‘happiness’ in the workplace were revealed to involve career flexibility and technology.

July 4, 2016

Government should stop using technology to put lipstick on a pig, says report ⁰

by Mark Eltringham • News, Public Sector, Technology

A new report from Brunel University London claims there needs to be a complete turnaround in the way governments and researchers think about how digital technologies can change the public sector. The report was published to coincide with the 11th National Digital Conference in London. The working paper, which invites feedback from practitioners in the field, explains how the only coherent way to achieve any real impact is to embed the potential of technology in the instruments that make governments’ policies real. Policy instruments are the tools that governments use to drive change in the economy and society and include licences, information campaigns and more tangible things like public services and infrastructure. The paper, entitled; Digital Government: Overcoming the Systemic Failure of Transformation, claims that even the most recent approaches still come from the perspective of technology, not the core policy-making functions of government.

July 4, 2016

Netherlands creates first countrywide Internet of Things network ⁰

by Mark Eltringham • Facilities management, News, Technology

Dutch telecommunications company KPN claims it has created the world’s first national network devoted to the Internet of Things (IoT). The firms says its technicians have upgraded hundreds of existing towers with Long Range (LoRA) gateways and antennas, to create the new public network. The first (IoT) applications are already connected to the network, including at Schiphol Airport where it is being tested in logistical processes such as baggage handling and for facility services. An experiment is also being carried out at Utrecht Central station that allows LoRa to monitor rail switches, and depth sounders at the port of Rotterdam have been fitted with devices to connect them to the IoT network. “Last year we identified an increasing demand for low-power network technology for Internet of Things applications,” says Joost Farwerck, COO of KPN. ” We are responding to this by choosing LoRa, so millions of devices can be connected to the internet in a cost-effective manner. In less than a year KPN has implemented a network that allows us to satisfy this market demand.”

July 2, 2016

Beyond monoculture + Future shock + Confusion over productivity ⁰

by Sara Bean • Facilities management, Flexible working, Insight Briefings, Newsletter, Technology, Wellbeing, Workplace, Workplace design

In this week’s Newsletter; Mark Eltringham pays tribute to futurologist Alvin Toffler who died this week and is famed for introducing the concept ‘Future shock’; and Charles Marks looks at the ways our noisy world was foretold by some of the 20^th centuries’ greatest minds. A study finds that people find meetings more useful than is widely reported; many office workers struggle to understand the meaning of productivity; and spending on workplace technology doubled over the past five years. Older workers – not millennials – are most positive about working freelance; more US over 65s are working now than at any time; and agile workers report the highest levels of productivity. You can download our new Briefing, produced in partnership with Boss Design which examines the link between culture and workplace strategy and design; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

July 1, 2016

Increase in workplace technology spend will help make offices ‘more human’ ⁰

by Mark Eltringham • Flexible working, News, Technology, Workplace design

Spending on workplace technology has doubled in the past five years as artificial intelligence is used to redefine how we connect in the workplace. That is the central claim of a new report from design firm Unispace based on interviews with CEOs and Heads of Real Estate at some 100 blue chip firms worldwide including KPMG, Cisco, Adidas, GE, Accenture, Boston Consulting Group, Regus, Deloitte, UBS, Chevron, CitiGroup, and Ashurst, Respondents were asked to assess how they expect to use office space in 2020. According to the report, respondents indicated that they will continue increasing technology spend, irrevocably changing the traditional office space as we know it. Over the last five years, the average company spent 10 percent of its workplace budgets on technology with 30 percent going on services, partitioning and furniture. The trend has now reversed with technology spend outstripping other spend as companies strive to improve efficiency, collaboration, creativity, engagement and recruitment.

June 30, 2016

People find meetings more productive than you might think ⁰

by Neil Franklin • News, Technology, Wellbeing

People generally find they don’t spend as much time in meetings as is commonly assumed and find them more productive than is widely reported, according to a study of global workers by unified communications firm Shoretel. The report sets out what it suggests are ten misconceptions about how people meet based on the results of an online questionnaire carried out earlier this year with 1,000 respondents worldwide. It claims that over three-quarters of respondents (76 percent) say they spend one hour or under each weekday in a meeting. Inevitably, the report breaks things down by age demographics, claiming that Generation X’ers, are more likely than other generations to spend more time in weekly meets as were respondents working in the tech sectors. Only 11 percent of respondents found meetings a waste of time. Forty percent of respondents reported meetings were productive and another 48 percent said they were ‘sort of’ productive.

June 24, 2016

Procrastination + Transparent office design + That Brexit thing ⁰

by Sara Bean • Facilities management, Flexible working, Legal news, Newsletter, Technology, Wellbeing, Workplace, Workplace design

In this week’s Newsletter; Sathesh Alagappan outlines the impact on UK employment law following the Brexit vote; Mark Eltringham looks at taking transparent office design to new extremes; and why, according to Dr Piers Steel, this is the golden age of procrastination. Over a third of jobs in the tech and creative sector found within the Capital; a lack of trust precludes employees from donning wearables in the workplace; and new liability rules for the automated workforce of sophisticated ‘smart’ robots. News that 15 percent of organisations in the UK don’t place any focus on the mental health and wellbeing of employees; small firms more likely to adopt virtual working and both UK and US staff routinely work beyond their contracted hours. You can download our Insight Briefing, produced in partnership with Connection, on the boundless office; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.