July 12, 2016

British workers’ patience with slow technology lasts just sixty seconds ⁰

by Neil Franklin • Technology, Wellbeing

The patience of British workers to put up with slow and malfunctioning technology lasts just sixty seconds on average before they lose their temper, according to new research from tech firm Crucial. The survey of 2,000 Brits claims that one in five (21 percent) lose their patience once a week, a fifth (19 percent) every couple of days, and 7 percent kicking off over slow technology every few hours. And when slow technology does strike, it takes 60 seconds on average before people lose patience. However, some Brits lose it even quicker, with 32 percent saying they lose patience with slow technology after just 30 seconds. While there is no one single reason cited for a PC freezing, almost half (46 percent) of respondents said that opening web pages caused their PC to freeze. Other causes include opening programmes and apps (27 percent), opening files (21 percent), loading videos (17 percent) and when saving down an important file (12 percent).

July 9, 2016

Perils of sitting + Meeting change with resilience + Root causes of stress ⁰

by Sara Bean • Facilities management, Flexible working, Furniture, Insight Briefings, Newsletter, Wellbeing, Workplace

In this week’s Newsletter; Gary Chandler argues we are witnessing a new era for office design; Neil Franklin wonders who fares best when working remotely; Mark Eltringham unpicks the facts from fiction on the dangers of sitting; suggests the ways we can break ourselves out of groupthink and delves into a report which suggests order and disorder are perfectly functional ways for firms to operate. The overwhelming majority of UK employees are working beyond their contracted hours; employers’ views on the causes of workplace stress differ from employees; managers struggle with the fall-out from crises; and despite the prospect of a female PM, the boardroom remains out of reach for many business women. Download our new Briefing, produced in partnership with Boss Design on the link between culture and workplace strategy and design; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

July 8, 2016

Overwhelming majority of employees putting in unpaid extra hours ⁰

by Neil Franklin • News, Wellbeing, Workplace

The overwhelming majority of UK employees (81 percent) are working beyond their contracted hours, claims a report from recruitment firm Morgan McKinley. Overall, 81 percent of people put in the extra hours with senior staff most likely to work more than 10 hours over their contracted hours (42 percent) each week compared to 21 percent of those who had just started working. The Morgan McKinley Working Hours survey of 2,600 professionals in sectors such as banking and finance, claims that 75 percent of employees felt obliged to work beyond their contracted hours, yet just 13 percent of respondents to the survey say they are paid for working extra hours. The study claims that only 32 percent of professionals believe that they are productive during the extra hours that they work. A third (34 percent) don’t take a lunch break of any kind, with Millennials (21 percent) being the largest group to have a working day without their lunch break.

July 7, 2016

Employers and staff disagree on root causes of workplace stress ⁰

by Sara Bean • Flexible working, News, Wellbeing, Workplace

Seventy-five percent of US employers say workplace stress is their number one health concern, but a disconnect between employers and employees on the causes of stress could undermine efforts to address the problem. Data from Willis Towers Watson’s 2015/2016 Global Staying@Work Survey along with its 2015/2016 Global Benefits Attitudes Survey reveals that the top causes of stress has picked by employer tended to fall into categories of large organisational issues, such as change and ubiquitous technology connections which can make employees feel that they are always on the job. By contrast, employees pointed more directly to specific elements of their personal work experience. For example, employees ranked organisation culture — including a lack of teamwork and a tendency to avoid accountability — third on their stress list, while employers ranked it last. Conversely, employers identified insufficient work/life balance as the top stressor for workers, while employees ranked it sixth.

July 6, 2016

Which aspects of workplace design are most important to personal wellbeing? ⁰

by Marc Bird • Comment, Wellbeing, Workplace design

There is no doubt that the UK’s office based knowledge industry is facing a crisis in the form of a ‘wellbeing deficit’. Both the Confederation of British Industry (CBI) and Health and Safety Executive (HSE) have reported record levels of absenteeism, with the latter attributing 23.3 million lost working days to work-related ill-health, such as depression, stress, anxiety and musculoskeletal disorders. A great deal is already known about the causes of the key issues of employee stress and demotivation, but more work needs to be done to establish how organisations can meet their corporate goals with regard to these issues, whilst still engaging, motivating and nurturing their workforce. A significant body of published research has identified that a sense of ‘personal control’ can have a hugely positive impact on employee wellbeing, but how can we engender that control when it comes to creating a productive working environment?

July 6, 2016

Ability to meet failure with resilience is a vital management skill ⁰

by Sara Bean • News, Wellbeing, Workplace

The political fallout since the Brexit vote has left many feeling that the UK’s politicians could do with brushing up their leadership skills and prompted debate on whether some of those whose ambitions have been derailed might bounce back. A timely report from the Chartered Management Institute offers advice on the management skills they might need to employ in times of uncertainty. The report claims that within the world of business, unsupportive cultures leave managers to struggle with the fall-out from crises. Most managers (94 percent) have faced crises during their career, but only half (55 percent) have handled them professionally, according to Bouncing Back: Leadership lessons in resilience. The absence of professional management ranks as a major factor in the cause of crises in the survey of 1,100 managers; 78 percent blamed a lack of support from senior management and 68 percent cited culture failure as responsible.

July 6, 2016

Overworked UK staff are losing touch with their home lives ⁰

by Sara Bean • Flexible working, News, Wellbeing, Workplace

Over half of all UK workers’ home lives are negatively affected by work, with one in five admitting they’ve missed important milestones in their children’s lives. According to a survey of 2,000 people in the UK, commissioned by Coople, 51 percent admit that their current workloads are affecting their lives at home. They are missing kids’ birthdays and other important milestones like school plays, parents’ evenings and award ceremonies because of work. The research claims that poor work-life balance has been detrimental to parents’ relationships with their children, with 11 percent saying working late and not ‘switching off’ has distanced them from their young ones. Most worryingly, 28 percent of those that admitted to missing important events have done so more than five times during their working life, 10 percent say they have missed their child’s event once, 26 percent say they have done so twice, 29 percent three times, and 7 percent admit they’ve done so four times.

July 5, 2016

LBGT inclusion in the workplace relies on FM and HR best practice ⁰

by Peter Holmes • Comment, Facilities management, Wellbeing, Workplace, Workplace design

Much has been written about the business case for diversity and inclusion with one overarching theme; people perform better when they can be themselves. This is especially true for lesbian, gay, bisexual and trans employees. Have you ever hesitated before talking about your partner to a colleague at work? Anticipated how they will react when they find out the person’s gender? Have you ever thought twice about going to the toilet in the office? Spent more time worrying about which facilities you’ll use than the looming deadline you have coming up? These are just a few examples of the thoughts that can consume the mental power of an LGBT person when you create a working environment which isn’t inclusive. According to last year’s Open For Business report, LGBT diversity and inclusion in the workplace impacts two key areas of productivity – business and individual performance, which rely on a focus on sound management and an inclusive workplace design.

July 2, 2016

Beyond monoculture + Future shock + Confusion over productivity ⁰

by Sara Bean • Facilities management, Flexible working, Insight Briefings, Newsletter, Technology, Wellbeing, Workplace, Workplace design

In this week’s Newsletter; Mark Eltringham pays tribute to futurologist Alvin Toffler who died this week and is famed for introducing the concept ‘Future shock’; and Charles Marks looks at the ways our noisy world was foretold by some of the 20^th centuries’ greatest minds. A study finds that people find meetings more useful than is widely reported; many office workers struggle to understand the meaning of productivity; and spending on workplace technology doubled over the past five years. Older workers – not millennials – are most positive about working freelance; more US over 65s are working now than at any time; and agile workers report the highest levels of productivity. You can download our new Briefing, produced in partnership with Boss Design which examines the link between culture and workplace strategy and design; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

July 1, 2016

Workers say increased recruitment would cut workplace stress ⁰

by Sara Bean • Flexible working, News, Wellbeing, Workplace

The tumultuous events of this week won’t have helped, as nearly half of all employees already say recruitment freezes have left them feeling under-resourced and under-staffed at work, leading to increased workplace stress. Research by MetLife Employee Benefits claims that 46 percent of employees believe their organisation has not recruited enough since the economic downturn with 40 percent saying workplace stress would be reduced if employers took on more people. This is despite the fact that around 42 percent of employees say their company helps staff to deal with work pressure and stress and nearly one in three (31 percent) say employers help new recruits to understand the pressure involved in their job. And while companies are investing in workplace benefits – with around 50 percent of employees having access to a range of wellbeing benefits including medical care, gym memberships, counselling services and flexible working hours, they are not always seeing the benefits.

June 30, 2016

People find meetings more productive than you might think ⁰

by Neil Franklin • News, Technology, Wellbeing

People generally find they don’t spend as much time in meetings as is commonly assumed and find them more productive than is widely reported, according to a study of global workers by unified communications firm Shoretel. The report sets out what it suggests are ten misconceptions about how people meet based on the results of an online questionnaire carried out earlier this year with 1,000 respondents worldwide. It claims that over three-quarters of respondents (76 percent) say they spend one hour or under each weekday in a meeting. Inevitably, the report breaks things down by age demographics, claiming that Generation X’ers, are more likely than other generations to spend more time in weekly meets as were respondents working in the tech sectors. Only 11 percent of respondents found meetings a waste of time. Forty percent of respondents reported meetings were productive and another 48 percent said they were ‘sort of’ productive.

June 27, 2016

The key to boosting productivity may be the offer of flexible working ⁰

by Mark Eltringham • Flexible working, Wellbeing

Over 82 percent of people say they feel more productive when working from home according to a survey of 2,000 employers and employees conducted by remote conferencing provider Powwownow. The report also claims that over 60 percent of employers say that flexible working is the key to staying competitive and 77 percent saying it leads to better work-life balance. Conversely, 44 percent of workers said that being able to get work done with no distractions was the biggest appeal of flexible working, however, less traffic was a close second with over 40 percent citing that as a benefit. Over 50 percent of workers In the UK said that they would work the same hours (9-5) if they were able to work from home. However they also admit that they would take fewer breaks. Women tend to ask for flexible working more than men, as they would like to spend more time with their families. Interestingly, the report also claims that women bosses tend to be less trusting when an employee asks for flexible working.