March 15, 2016

US businesses wasting $1.8 trillion annually on mundane tasks ⁰

by Mark Eltringham • News, Technology, Wellbeing, Workplace

A new report from enterprise software firm Samanage, claims that US businesses are wasting up to $1.8 trillion annually on repetitive and mundane tasks that could easily be automated, leaving people free to carry out more productive and creative work. The Samanage State of Workplace Survey, polled around 3,000 US working adults and claims that workers spend an average of 520 hours a year – more than one full day’s work each week – on repetitive services and tasks that could be easily automated, such as, password reset requests, contract reviews and approvals, office supply requests and performing other simple administrative tasks. In addition to lost time and money, the survey also claims employees are skirting organisational IT policy. Outdated technology is holding employees in the modern workforce back from driving process efficiency and identifying ways to make their work life better.

March 15, 2016

More than a quarter of managers not comfortable discussing mental health ⁰

by Sara Bean • News, Wellbeing, Workplace

Over a quarter (28 per cent) of managers admit to having been diagnosed with or treated for a mental health related condition such as stress, anxiety or depression, however, 26 per cent of them keep this private at work, citing fear of being judged by colleagues or their manager (42 per cent and 32 per cent, respectively). And it’s not surprising this reticence persists when you consider that over one in four UK managers (27 per cent) would be more comfortable discussing employees’ physical health than they are discussing their mental health. According to the new research from AXA PPP healthcare, fear it would harm their career prospects (25 per cent) and fear of being discriminated against (21 per cent) are the main reasons for keeping quiet. Although 57 per cent say they’re just as comfortable discussing one or the other the sizeable minority who don’t indicates there’s still work to be done to overcome the mental health taboo.

March 9, 2016

The nine workplace trends every organisation must learn to address ⁰

by Mark Eltringham • Facilities management, News, Wellbeing, Workplace, Workplace design

The latest company to set out its vision of workplace trends is food services provider Sodexo. The company’s 2016 Workplace Trends Report suggests there are nine key areas that managers should address, each linked by the common theme of striking the right balance between the organisation’s commercial objectives and the needs of its stakeholders. The report is a detailed meta-analysis based on primary research, client feedback and research from academics, trade associations and FM providers. The report covers the most talked about themes in workplace design and management including wellness, work-life balance, diversity, green building and workforce engagement. The authors acknowledge the challenge firms face in striking the balance between these complex and conflicting demands and call for an ‘holistic’ approach to resolve them (which may suggest they have as much of an idea about the right answers as anybody else).

March 3, 2016

Open plan offices linked to low engagement and workplace satisfaction levels ⁰

by Sara Bean • Comment, Flexible working, News, Wellbeing, Workplace design

As we’ve pointed out before, while open plan working can bring cultural benefits such as improved communication and collaboration; the continuing popularity of the open plan office is largely down to cost. The reason the UK has more than twice as many open plan workers as the global average is primarily due to high real estate costs. Now a new report from Steelcase suggests that space and cost-saving strategies such as open plan offices and hot-desking could be impacting workplace satisfaction and engagement. UK employees are falling below the global average for almost all workplace satisfaction metrics, reporting a lack of control over their work environment (59 percent), difficulties concentrating (43 percent) and an inability to work without being interrupted (50 percent). These three factors were found to be central to fostering an engaged and satisfied workforce. Only 29 percent of UK workers are engaged, compared to 34 percent globally.

March 2, 2016

Why WELL rather than green is the new black in building design ⁰

by Darren Bilsborough • Comment, Environment, Facilities management, Wellbeing, Workplace design

Businesses that seek to occupy premium or grade A office accommodation are traditionally seduced by the next big thing. What was once a bespoke architectural design, then became an icon, a taller building, one made of glass and finally the inevitable iconic, tall, glass tower. Now it seems a good number of those businesses have moved on to green buildings as a must have upgrade to the skyscrapers of glass and steel. Green, it appears, is the new black. But is that really the next big thing or is being green merely the last big thing? Even worse, does going green in terms of building design actually deliver the types of benefits that an occupier or landlord was anticipating, beyond the significance of branding and an alignment with grade A quality office space? The green building narrative is a particularly powerful one and the growth of LEED and BREEAM rated buildings over the last decade is proof of that power.

March 2, 2016

Effect of robots at work on people’s future wellbeing still very uncertain ⁰

by Sara Bean • News, Technology, Wellbeing, Workplace

The effects of robotics on workers’ and managers’ motivation and wellbeing are not widely known, meaning psychosocial factors related to robotics will require more attention in the field of safety and health. This is just one of the conclusions of a new discussion paper – drawn up by EU-OSHA (European Agency for Safety and Health at Work) on the influence of robotics on the future of work. While the use of robots in a complementary role would be the least challenging for society, economic and productivity pressures are likely to result instead in a substitution approach, whereby individuals and groups are replaced in their jobs by robotics and automation. Fewer workers will be needed for jobs that are routine or have clearly definable tasks, as they will be done instead by industrial and service robots. A result of this technical change will be a relative increase in the demand for highly educated workers and a reduced demand for less educated workers traditionally carrying out jobs consisting of routine cognitive and manual tasks.

February 29, 2016

Full employment drive can help over a million more UK over-50s into work ⁰

by Neil Franklin • News, Wellbeing, Workplace

The UK government should find ways to encourage more than one million more over-50 into work by the end of this parliament, claims the Resolution Foundation think tank. The call comes ahead of a final report this week following a nine-month investigation into the issue full employment. The Chancellor announced a commitment to full employment in last year’s Summer Budget, with the government committing to report annually on progress towards this objective. The Foundation says that support for the over 50s, particularly to keep them from leaving the labour force, should be at the heart of the government’s strategy. Older people have contributed the fastest jobs growth of any age group over the last decade, leaving employment rates for workers aged 50-64 and 65+ are at record highs. The Foundation says that previous progress shows this group can and should be at the centre of plans for realising full employment.

February 27, 2016

Want a Google workplace? + The boundless office + Belief in corporate wellness ⁰

by Sara Bean • Facilities management, Flexible working, Newsletter, Wellbeing, Workplace, Workplace design

In this week’s Insight Newsletter; Kelvin Bromley says the office is reinventing itself; Dr Caroline M. Burns argues that the Google office doesn’t work for everyone and Leeson Medhurst warns that providing too much choice at work can lead to confusion. Mark Eltringham finds wellness programme succeed based on perceptions not actions and Matias Rodsevich explores how performance indicators can help meet business goals. A new BCO report reveals commercial property costs are higher than widely thought; why Gen X is the hardest working generation; the Workplace Foundation says the UK is on the verge of a flexible working tipping point and London legal firms move towards open plan working. Download the latest issue of Work&Place and access an Insight Briefing produced in partnership with Connection, which looks at agile working in the public sector. Visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

February 25, 2016

Over half of UK employers will implement flexible working by next year ⁰

by Sara Bean • Facilities management, Flexible working, News, Wellbeing, Workplace

The UK is on the verge of a flexible working ‘tipping point’ with more than half of employers offering staff more choice of where to work. Working anywhere: A winning formula for good work? produced by Lancaster University’s Work Foundation, and commissioned by Citrix, reveals that 2017 will be the time when over half of organisations in the UK are likely to have adopted flexible working. It also predicts that over 70 percent of organisations will have followed suit by 2020. The Work Foundation, which hosted interviews with academics, business leaders and the public sector to glean insights around the theme of flexible working, supported by research with 500 managerial level employees within medium to large businesses, warns that there is still much to be done to address attitudes towards flexible working, from ensuring people don’t end up working longer hours to dealing with feelings of ‘disconnect’.

February 23, 2016

Belief in a corporate wellness narrative is more important than action ⁰

by Mark Eltringham • Legal news, News, Wellbeing, Workplace

The complexities of wellness at work are laid bare in a new report from the US based pressure group Global Wellness Institute. The most eye-catching conclusion from The Future of Wellness at Work study is that it’s not actual wellness programmes that do most to boost worker health and productivity, but whether employees identify that company as ‘caring’. The report claims that ‘unwellness’ now costs the US around $2.2 trillion each year, equivalent to 12 percent of GDP. The report is published alongside a white paper which lays out the findings from a survey of American employees. Unlocking the Power of Company Caring gauges how employees feel about their work culture and wellness programmes. The main finding of the two reports is that to understand what has the most powerful impact on employee wellness ‘you must look well beyond the wellness programme’ itself. Instead, the pivotal factor is whether an employee identifies their company as caring about their health and wellness.

February 23, 2016

Technology can help you manage workplace wellbeing on a global scale ⁰

by Sara Bean • News, Technology, Wellbeing, Workplace

There are global patterns to health and wealth risks; but while technological developments are enabling employers to connect to employees on a global basis, too many are still confining their benefits strategy by region. This is according to research by Aon Employee Benefits which shows that three quarters (75 percent) of employers believe they are responsible for improving the health and wellbeing of their workforce – yet one third do not fully utilise data analytics to drive their corporate wellbeing strategies. The report argues that technology should be better utilised to manage employees’ health and wealth on a global scale. Says head of broking, health and risk proposition, Matthew Lawrence: “Employers want to take responsibility for health and wellness. They are recognising that the multi-generational workforce presents challenges as well as opportunities. But the health needs of different ages and demographics mean employers and businesses really need to get to grips on effective strategy implementation, especially on an international – rather than national – scale”.

February 20, 2016

‘Ghosting’ employers + Office buildings still relevant + Millennial engagement ⁰

by Sara Bean • Environment, Facilities management, Flexible working, Newsletter, Property, Wellbeing

In this week’s Insight Newsletter; Darren Bilsborough on why office location is as important as design; Mark Eltringham says ‘ghosting’ an employer in the manner of the Spanish civil servant who hadn’t turned up to work for six years, is more common than you’d think; how office design is in the beauty of the beholder and why the office property market continues to thrive, despite rumours of its demise. A new report finds dysfunction at the heart of the public sector workplace; the government largely ignores the self-employed; younger workers are more engaged than the middle aged; RIBA consults on the future of its HQ; and many UK commercial buildings are failing to meet energy standards. Download the latest issue of Work&Place and access an Insight Briefing produced in partnership with Connection, which looks at agile working in the public sector. Visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.