July 22, 2016

Employees in high performing organisations four times more engaged ⁰

by Sara Bean • Flexible working, News, Wellbeing, Workplace

Whether or not you raise an eyebrow every time you hear about the need for employee engagement, there is a growing body of research which links engagement to performance. A new report claims that 80 percent of UK employees who say they work for high performing organisations are engaged compared to only 20 percent of those working for low performing organisations. And 80 percent of employees who think their organisation is customer-centric are engaged. This is five times more than employees who don’t think their organisation is customer-centric (17 percent). The highest performing employees are twice as engaged as the lowest, the survey by ORC International suggests. The survey found that overall employee engagement in the UK remained steady at 58 percent his year but the trends show that personal and organisational performance make a difference to engagement.

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July 22, 2016

The people centric urge to personalise space helps firms to engage employees ⁰

by Paul Goodchild • Case studies, Comment, Wellbeing, Workplace design

In America at least, the great symbol of corporate conformity is the office cubicle. Satirised in the Dilbert cartoons and a staple in any movie about the degrading aspects of modern working life, the cubicle provides a perfect shorthand way of portraying an individual crushed by the corporate jackboot. Yet what these things miss is the propensity of people to personalise their surroundings and claim a space as their own, even if only for the short time they may be there. This seems to be particularly the case when it comes to office design and so we were much taken with this blog which lists the most far out and quirky ways people in the US have found to personalise their cubicles. Of course the need and urge to personalise space are not limited to the US. We often find in the course of our own installations that the first thing people do when they occupy an office for the first time is to personalise their space.

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July 21, 2016

A quarter of workers would turn down higher wages to get work perks ⁰

by Neil Franklin • Flexible working, News, Wellbeing, Workplace

A quarter (25 percent) of British workers would be willing to accept a lower salary in return for better ‘work perks’ a new survey claims. Employment bonuses, such as flexible working, a company car or free food have become increasingly popular over the last few years, which explains why 55 percent of UK workplaces already offer work perks, the survey suggests. Workers in Wales are most likely to accept a lower salary with almost a third saying they would accept a position for less money if it had better perks. The survey was commissioned by Printerland.co.uk to explore attitude towards benefits, asking 2,000 workers about the kind of perks they already receive and which bonuses they wish they had. The research claims that the most common perks offered are flexible working (51 percent), financial bonuses (50 percent), free food (32 percent), company phones and tablets (21 percent) and company cars (11 percent).

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July 21, 2016

Young people entering the workforce are not prepared for office politics ⁰

by Neil Franklin • Flexible working, Wellbeing, Workplace

Office politics is the one thing many young people are least prepared for when starting their first job, according to a new study by the Co-op. The study comes as many them are about to enter the workforce for the first time. With more young people opting for the world of work in the form of apprenticeships and on the job training rather than higher education, the members of ‘Generation Y’ often find they are unprepared for these softer skills needed to get on in the office according to the poll of 1,100 16-25 year olds. Over half of young people (54 percent) said that they were not prepared or informed about office politics. The study is part of the Co-op’s campaign to champion young people in the workplace by taking a closer look at what motivates 16-25 year olds. The research suggests that young people could find it harder to express opinion and ideas in the workplace, which in turn could lead them to feel isolated and unsupported.

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July 20, 2016

Public health body calls for vaping rooms and extra breaks for e-cigarette users ⁰

by Mark Eltringham • Legal news, Wellbeing, Workplace, Workplace design

For those who recall the endless arguments about the rights of smokers and non-smokers that took place both before and after the ban on smoking in public places, the news that Public Health England has advised employers to set up vaping rooms for e-cigarette users will have a familiar feel. The governmental body claims that employers should make it comparatively easier for people to vape in an effort to persuade more smokers to kick their tobacco habit in favour of vaping, which it claims is 95 percent safer. While it acknowledges that smokers are commonly obliged to huddle outside buildings to indulge their habit, the advice suggests that being forced to vape outdoors as well only serves to “undermine their ability to quit smoking”. The advice suggests that of the 2.8 million people who now vape in the UK, the overwhelming majority are former smokers. However, although their habit is less harmful than tobacco smoking, employers treat both groups in the same way.

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July 18, 2016

The ethics of everyday working life come under the spotlight ⁰

by Neil Franklin • News, Wellbeing, Workplace

The ethics of everyday working life are the subject of two new surveys. A study from job site CV-Library, claims that over half of UK workers believe their workplaces have become ‘more strict’ in recent years over issues such as health and safety and personal behaviour, attitudes and appearance. There are some exception to this, according to the survey, as employers become more tolerant of behaviour such as the wearing of tattoos, relaxed dress codes and making personal calls. The second survey from online expenses management provider webexpenses claims that, contrary to popular belief, people working in sales and marketing are the least likely to lie at work while the most dishonest professions are human resources and IT. Four out of five people working in either HR or IT admit they have committed at least one deceitful deed at work, against while only 60 percent of those working in sales, media and marketing jobs admit to fibbing (unless they’re lying about that, obviously).

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July 12, 2016

British workers’ patience with slow technology lasts just sixty seconds ⁰

by Neil Franklin • Technology, Wellbeing

The patience of British workers to put up with slow and malfunctioning technology lasts just sixty seconds on average before they lose their temper, according to new research from tech firm Crucial. The survey of 2,000 Brits claims that one in five (21 percent) lose their patience once a week, a fifth (19 percent) every couple of days, and 7 percent kicking off over slow technology every few hours. And when slow technology does strike, it takes 60 seconds on average before people lose patience. However, some Brits lose it even quicker, with 32 percent saying they lose patience with slow technology after just 30 seconds. While there is no one single reason cited for a PC freezing, almost half (46 percent) of respondents said that opening web pages caused their PC to freeze. Other causes include opening programmes and apps (27 percent), opening files (21 percent), loading videos (17 percent) and when saving down an important file (12 percent).

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July 9, 2016

Perils of sitting + Meeting change with resilience + Root causes of stress ⁰

by Sara Bean • Facilities management, Flexible working, Furniture, Insight Briefings, Newsletter, Wellbeing, Workplace

In this week’s Newsletter; Gary Chandler argues we are witnessing a new era for office design; Neil Franklin wonders who fares best when working remotely; Mark Eltringham unpicks the facts from fiction on the dangers of sitting; suggests the ways we can break ourselves out of groupthink and delves into a report which suggests order and disorder are perfectly functional ways for firms to operate. The overwhelming majority of UK employees are working beyond their contracted hours; employers’ views on the causes of workplace stress differ from employees; managers struggle with the fall-out from crises; and despite the prospect of a female PM, the boardroom remains out of reach for many business women. Download our new Briefing, produced in partnership with Boss Design on the link between culture and workplace strategy and design; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

July 8, 2016

Overwhelming majority of employees putting in unpaid extra hours ⁰

by Neil Franklin • News, Wellbeing, Workplace

The overwhelming majority of UK employees (81 percent) are working beyond their contracted hours, claims a report from recruitment firm Morgan McKinley. Overall, 81 percent of people put in the extra hours with senior staff most likely to work more than 10 hours over their contracted hours (42 percent) each week compared to 21 percent of those who had just started working. The Morgan McKinley Working Hours survey of 2,600 professionals in sectors such as banking and finance, claims that 75 percent of employees felt obliged to work beyond their contracted hours, yet just 13 percent of respondents to the survey say they are paid for working extra hours. The study claims that only 32 percent of professionals believe that they are productive during the extra hours that they work. A third (34 percent) don’t take a lunch break of any kind, with Millennials (21 percent) being the largest group to have a working day without their lunch break.

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July 7, 2016

Employers and staff disagree on root causes of workplace stress ⁰

by Sara Bean • Flexible working, News, Wellbeing, Workplace

Seventy-five percent of US employers say workplace stress is their number one health concern, but a disconnect between employers and employees on the causes of stress could undermine efforts to address the problem. Data from Willis Towers Watson’s 2015/2016 Global Staying@Work Survey along with its 2015/2016 Global Benefits Attitudes Survey reveals that the top causes of stress has picked by employer tended to fall into categories of large organisational issues, such as change and ubiquitous technology connections which can make employees feel that they are always on the job. By contrast, employees pointed more directly to specific elements of their personal work experience. For example, employees ranked organisation culture — including a lack of teamwork and a tendency to avoid accountability — third on their stress list, while employers ranked it last. Conversely, employers identified insufficient work/life balance as the top stressor for workers, while employees ranked it sixth.

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July 6, 2016

Which aspects of workplace design are most important to personal wellbeing? ⁰

by Marc Bird • Comment, Wellbeing, Workplace design

There is no doubt that the UK’s office based knowledge industry is facing a crisis in the form of a ‘wellbeing deficit’. Both the Confederation of British Industry (CBI) and Health and Safety Executive (HSE) have reported record levels of absenteeism, with the latter attributing 23.3 million lost working days to work-related ill-health, such as depression, stress, anxiety and musculoskeletal disorders. A great deal is already known about the causes of the key issues of employee stress and demotivation, but more work needs to be done to establish how organisations can meet their corporate goals with regard to these issues, whilst still engaging, motivating and nurturing their workforce. A significant body of published research has identified that a sense of ‘personal control’ can have a hugely positive impact on employee wellbeing, but how can we engender that control when it comes to creating a productive working environment?

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July 6, 2016

Ability to meet failure with resilience is a vital management skill ⁰

by Sara Bean • News, Wellbeing, Workplace

The political fallout since the Brexit vote has left many feeling that the UK’s politicians could do with brushing up their leadership skills and prompted debate on whether some of those whose ambitions have been derailed might bounce back. A timely report from the Chartered Management Institute offers advice on the management skills they might need to employ in times of uncertainty. The report claims that within the world of business, unsupportive cultures leave managers to struggle with the fall-out from crises. Most managers (94 percent) have faced crises during their career, but only half (55 percent) have handled them professionally, according to Bouncing Back: Leadership lessons in resilience. The absence of professional management ranks as a major factor in the cause of crises in the survey of 1,100 managers; 78 percent blamed a lack of support from senior management and 68 percent cited culture failure as responsible.

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