Search Results for: people management

September 19, 2018

New report aims to debunk myth that AI will be intrinsically bad for people at work

by Neil Franklin • Automation, News, Technology

The latest report that claims to debunk the myths surrounding AI in the workplace arrives from Tata Communications who worked with academics at UC Berkeley to interview 120 business leaders about their attitudes to AI. The report, AI and the Future of Work (registration required) claims to shift ‘the conversation from dystopian fears toward human collaboration and cognitive diversity, the study identifies how AI can diversify human thinking rather than replace it. The study identifies opportunities for businesses and employees based on insights from leaders such as Tony Blair, Executive Chair of the Institute of Global Change and former UK Prime Minister, who predicts that, AI will allow us to do what it is that we are uniquely meant to do: focus on high-level thinking, strategy, and paving the way for innovation.’

September 6, 2018

Creating a productive workplace for people is all about context

by Mark Eltringham • Comment, Facilities management, Workplace, Workplace design

The quest for a proper understanding of the links between the places we work, the things with which we fill them and our wellbeing and productivity has been ongoing for a very long time. It predates our current thinking on productive workplace design and the facilities management discipline as we now know it by decades and has its roots in the design of early landmark offices such as Frank Lloyd Wright’s Larkin building and research such as that carried out at the Hawthorne Works in Chicago in the late 1920s. Yet the constantly evolving nature of work means that we are forever tantalised by an idea that we can never fully grasp and makes established ideas seem like revelations.

July 25, 2018

RICS and IFMA launch Procurement of Facilities Management statement to address “race to the bottom”

by Neil Franklin • Facilities management, News, Property

The Royal Institute of Chartered Surveyors (RICS) has today launched its first professional statement to ‘reduce risk, increase transparency and further trust’ in procurement in facilities management. The RICS Procurement of facility management, RICS professional statement, UK 1st edition, was worked on in collaboration with IMFA, and also the Chartered Institute of Purchasing and Supply (CIPS). RICS says it will be looking to make this a global professional statement in due course. All RICS regulated professionals (mandatory from the 1 October 2018) will be expected to follow this guidance, but according to RICS, adoption of the framework would be competitively beneficial for all property professionals involved in the procurement of FM services, including those acting for landlords and occupiers, FM suppliers procuring services from sub-contractors and investors and public and private occupier organisations.

July 19, 2018

When it comes to change management, culture sometimes eats strategy for breakfast

by Gary Chandler • Features, Flexible working, Workplace design

21st Century organisations are under constant pressure to evolve. They are beset by a number of forces that demand they change constantly. These include the need to restructure the organisation, adapt to new technologies, respond to competitors and changes in the economy and legislative environment. Inevitably, this constant need to change affects both people and the built environment in very profound ways. However, according to a study of Culture and Change Management published by the Katzenbach Center, only around half of all transformation initiatives meet their objects over time. Among the biggest obstacles to successful change management cited by the study is change fatigue, which is characterised by a lack of empathy and a widespread failure to engage with the change process.

June 11, 2018

Women and younger people are transforming the UK’s freelance economy

by Neil Franklin • Flexible working, News

The workforce is changing as more people swap the security of a 9-to-5 job for the flexibility of freelancing, with key demographics and industries leading the self-employed sector, according to a new study from Instant Offices. ‘Millennials’ and UK workers facing significant lifestyle changes, such as motherhood, or nearing retirement, and are looking for more flexible ways to work. According to the Association of Independent Professionals and the Self-Employed (IPSE), the self-employed sector now includes approximately 4.8 million people, with freelancers comprising 42 percent of that population and 6 percent of the UK workforce as a whole. The IPSE reports that in 2016, freelancers contributed £119 billion to the national economy. This was up from £109 billion in 2015 and experts are predicting that this number will only continue to grow in the years to come.

May 3, 2018

Open plan offices make people more image and status conscious

by Mark Eltringham • News, Workplace design

Employees may subconsciously act and dress differently in open plan office environments, according to a new study published in the journal Gender, Work and Organization. The research carried out by academics from Anglia Ruskin University and the University of Bedfordshire over the course of three years analysed the behaviour of around 1,000 employees at a UK local authority that moved from six separate departmental buildings into a new shared office building. The design of the building made extensive use of glass and incorporated large, open-plan offices and collective spaces, with the usual aim of eroding hierarchical and departmental boundaries and promoting interactions.

April 30, 2018

IFMA finally announces plans for new facilities management chapter in United Kingdom

by Mark Eltringham • Facilities management, News

The International Facility Management Association (IFMA) has approved a petition for the formation of a regional chapter within the United Kingdom. Talks about the chapter have been ongoing for some time. The people behind the creation of the new chapter claim it will offer facilities management (FM) professionals ‘direct localised support that taps into the global industry in ways not currently available in the UK market’. The formation of the chapter, which joins 136 IFMA chapters across more than 100 countries, comes at a time when IFMA, through its collaboration with the Royal Institution of Chartered Surveyors (RICS), is driving formation of practice standards via the International Organization for Standardization and working to more tightly integrate FM with the larger built environment industry. Details of the collaboration can be found at define.fm.

April 5, 2018

A vision of how the facilities management profession can embrace the modern workplace

by Mark Eltringham • Facilities management, News

Following its March announcement of a proposed name change to reflect a greater focus on workplace issues, the British Institute of Facilities Management has published a new report to explore the relationship between FM and a nascent workplace discipline. According to the authors, the purpose of the report is to ‘highlight the opportunities and challenges that workplace presents for FM by exploring the relationship between FM and workplace – and considering how this relationship could change in the future’. While the report acknowledges that facilities managers have always addressed workplace issues as a core element of their role, recent developments in the way people work and the way firms think about their workspace have led to a new emphasis on workplace as a discipline coupled with a sense that its core principles are subject to a number of misunderstandings.

February 16, 2018

Pearls of elemental wisdom about workplace design and management

by Mark Eltringham • Comment, Facilities management, Workplace design

The greatest conundrum in the endless debate about whether the workplace affects people’s wellbeing and productivity is that it’s still going on at all. We’ve known for decades that people are affected in profound and meaningful ways by their surroundings and the culture in which they work. We know which factors are most important and which work in the absence of others. We know how these factors have shifted in response to changing working cultures and technological advances. And we know which are glib distractions from the real deal.

February 16, 2018

Poor management blamed for low levels of productivity amongst UK workforce

by Sara Bean • News, Wellbeing, Workplace

A third of workers (32 percent) regularly struggle to be productive in their job, and one in six (16 percent) blame their manager – claims a new survey from ADP. This puts bad management ahead of inefficient systems and processes (15 percent) and staff shortages (13 percent) as the biggest drain on productivity in the UK workplace. The UK has been grappling with low productivity levels for a number of years, consistently placed behind other leading economies, such as Germany and the US in official productivity tables. While recent ONS figures suggested a recovery is underway, reporting the biggest jump in productivity levels for six years, the ADP findings suggests that UK PLC isn’t out of the woods just yet. Barriers to productivity also vary significantly based on age, with over 55s the most affected by bad management (20 percent), while 16 to 24-year olds are more affected by social media (22 percent) distractions from colleagues (21 percent) and stress (18 percent).

February 12, 2018

Finance workers are amongst most stressed people in the world

by Neil Franklin • News, Wellbeing

Finance workers in the UK are among the most stressed in the world, according to a study by Robert Half UK. The survey of 2000 people including 200 senior finance managers claims that 78 percent of Chief Financial Officers in the UK believe stress levels will rise in the next two years, with over a third (31 percent) saying they would grow significantly. CFOs believe that increased workloads (51 percent), growing business expectations (49 percent) and a lack of staff (40 percent) will send stress levels soaring.

January 5, 2018

Poor management driving nearly half of UK workforce to seek a new job

by Mark Eltringham • News, Workplace

Nearly half of the UK workforce (47 percent) will be looking for a new job in 2018, with nearly 1 in 5 people already actively searching for opportunities, according to new research produced by Investors in People (IIP) in their annual Job Exodus Survey 2018. These findings highlight an improvement in satisfaction across the UK job market according to IIP, representing a fall of 12 percent on last year’s figure, where 59 percent of respondents stated the intention to seek a new job. However, despite the reduction in the proportion of those considering a job move, there are still nearly 1 in 4 unhappy workers.