Search Results for: performance

January 28, 2015

Digital revolution continues to transform the way we work

by Mark Eltringham • Facilities management, Flexible working, Technology, Workplace

The full extent of the way digital technology is transforming British working life is apparent in new research published by Brunel University. The study – essentially a snapshot of the digital revolution in 2015 – found that 98 percent of the 830 businesses surveyed have a website, 8 in 10 manage finances online, 53 percent provide flexible working and 63 percent see innovation as a way to improve customer satisfaction. However, the study also reveals a major gulf between big business and SMEs, with larger firms significantly more digitised than their smaller contemporaries. This raises concerns over the preparedness of the SME sector at a time when the Government’s growth agenda has prioritised nurturing and supporting new and evolving enterprises – and for whom the digital battleground has broken down traditional barriers to entry.

January 26, 2015

Latest figures show record last quarter for UK commercial property investment

by Sara Bean • Facilities management, News, Property

Investment in the UK commercial property sector totalled £20.5bn in the final quarter of 2014 – a 26 per cent increase on the previous quarter and the highest quarterly performance on record. The demand for Central London offices was a key driver for this as in the final quarter of the year, investment in this sector more than doubled from the previous quarter. The latest edition of Lambert Smith Hampton’s UK Investment Transactions report reveals that investment in the UK regions increased overall by 41 per cent to £21.1bn for the year as a whole – the second highest figure on record. Overseas investors continue to be the largest buyers of UK commercial property, with investment from the US more than doubling year on year and interest from the Far East also increasing significantly. Click here for more information.

January 21, 2015

Unhappy Gen Y talent will move on this year, if you fail to keep them engaged

by Julia Lindsay • Comment, Flexible working, Workplace

The January Blues can be a major headache for employers, as it tends to be a time when staff consider moving on. In fact, more than a third of UK workers are already planning to change jobs at some point in 2015.[1] Factors including low motivational levels and the feeling of a need to take action combine to provide favourable conditions for job movement among employees. Keeping Generation Y talent is a particular area of concern for management, with a recent study revealing over half of these employees will expect to have moved on from their current employer within two years.[2] The fact is that Gen Y employees are simply not prepared to stay in jobs that make them unhappy.

January 9, 2015

Heavy workloads blamed as two thirds of staff fail to take statutory work break

by Sara Bean • Legal news, News, Wellbeing, Workplace

Almost two thirds of UK staff are not able to take their legally required minimum break. In a Bupa study of 2,000 full-time workers – 64 per cent claimed they are not always able to take their legally required 20-minute break when working six hours or more. Less than a third (29%) of employees are taking a full hour for lunch every day and worryingly, over a quarter (28%) of workers never take a breather of any kind during their working day. The main reason UK workers are not taking a break is the weight of their workload. The research shows that two in five (43%) employees believe they have too much work to pause for a few minutes. Managers are also setting a bad example as a quarter (24%) of employees see their boss not taking lunch and feel pressure to do the same.

December 17, 2014

Only a third of staff trust their senior management, finds CIPD

by Sara Bean • News, Workplace

There is little evidence of improvement in the quality of management in the UK over the last decade – and it is one of the reasons behind the UK’s long-standing productivity weakness compared to the likes of the US and Germany. According to the CIPD report ‘Are UK organisations getting better at managing their people?’ while 65 percent of employees are generally satisfied with their line manager and largely trust them and value their honesty, only 33 percent say they trust their senior management. It found that management processes are not always applied consistently or fairly and this is one reason why there is a lack of trust in senior leadership. These are deep-rooted problems and the solutions are largely down to organisations, says the CIPD, which is urging the Government to consider ways in which it can raise awareness of the challenges and potential approaches to tackling them, not least in its capacity as an employer.

December 15, 2014

Quarter of UK workers stressed by way bosses handle change management

by Sara Bean • News, Wellbeing, Workplace

One in four UK employees feel disengaged, with an “excessive amount of change” cited as one of the top causes of work-related stress. According to the 2014 Towers Watson Global Workforce Study under half of employees (48%) feel that leaders are inspiring them to give their best at work and as a consequence, they are not as productive as possible. The research suggests that senior managers are not successfully managing and communicating change, with less than a third (30%) of employees saying that changes are well-implemented at their organisation. Effective leadership is also vital to a company’s ability to retain its top talent as a lack of trust in leadership was named by workers as one of the top reason to consider leaving a job. And worryingly, only half (49%) of employees actually believe the information they receive from the senior leadership team.

December 12, 2014

Can the workplace environment change an organisation’s culture?

by Adam Burtt-Jones • Comment, Workplace design

It is rare that organisations are totally satisfied with their current culture. They will often see what can be improved and at the same time recognise that these improvements will inevitably stem from a change in behaviour or the attitude of their employees. What is important to remember is that a change in the design of the physical environment will not, by itself, change the culture of an organisation. But workplace design can reflect the desired culture of the organisation, and help to promote certain behaviours and attitudes. It can also help to reinforce the unique attributes of your organisation in a powerful, subliminal way. Culture results from the values and behaviours of employees and is best understood by the relationships internally between individuals, teams and departments. Culture can also be seen through relationships externally with customers, suppliers and stakeholders

December 12, 2014

Third of European workplaces to introduce wearable technology in 2015

by Sara Bean • Facilities management, News, Technology

One third of European businesses plan to introduce wearable technology to the workplace next year, but the majority of organisations have yet to introduce a policy to deal with the change. A European online survey by Ipswitch to determine the readiness of businesses for wearable technology in 2015 has discovered that despite the widespread adoption of the latest BYOD devices over the next 12 months, very little thought has been given to the impact wearable technology could have on network performance and security. In fact, over three quarters of businesses in the UK, France and Germany (77 percent) admit they have no policy for managing the impact of wearables joining the corporate network and only 13 percent of organisations report that they have a policy in place to cover managing the impact of wearable technology. More →

December 9, 2014

UK employers lag behind on the importance they place on workplace health

by Sara Bean • News, Wellbeing, Workplace

Two in five (40%) of UK employees say their employer offers no health or wellbeing benefits, a new study on workplace health has revealed. Although the research, conducted by Bupa, found that two thirds (64%) of UK employers agreed that a healthy workforce is a more productive one, two in five (40%) employees said their employer offers no health or wellbeing benefits. Three in ten (28%) employees went as far as saying that when it comes to wellbeing, their company is all talk but no action. UK employers lag behind many other countries on the importance they place on workplace health. Just 57 per cent of UK employers agreed that good health makes good business sense compared to 85 per cent in Australia and 82 per cent in Poland. Meanwhile just over half (58%) of UK employers think that an unhealthy workforce is a risk to business performance compared to 81 per cent in New Zealand and 80 per cent in Spain.

December 9, 2014

Webinar explores gaps between facilities management and procurement

by Mark Eltringham • Comment, Events, Facilities management

A webinar exploring the gap between the facilities management and procurement sectors concluded with a straw poll of thirty delegates which found that there was a half and half split between those who feel that the relationship between the two disciplines is only ‘average’ while 43 per cent consider it close and that they worked together collaboratively when required. The webinar hosted last week by supplier information management firm Trade Interchange, saw senior speakers from the facilities management and procurement sectors discuss the reason for this disconnect. “There has been historic friction and frustration,” stated Jeremy Waud, chairman of service provider Incentive FM. “The two sides have often had conflicting corporate objectives which has meant they behaved very differently.”

December 9, 2014

Government must beef up the way it manages outsourced contracts

by Gary Watkins • Briefing, Comment, Facilities management, Public Sector

Any poorly-performing facilities management contract can result in financial and reputational loss, but where a government contract has been mismanaged, and there is a thirst for information on how the public purse has been spent, the repercussions can be major and the casualties high. The UK Government is the biggest spender on FM services, with £40 billion of outsourced contracts each year. However, in a recent report from the Public Accounts Committee and National Audit Office, contract management came in for stinging criticism. Evidence of overbilling, capacity issues, and poor governance and recordkeeping led to a very clear message that the Government must beef up its contract management. Procurement and contract management have been viewed traditionally as low-status in the civil service and, as a result, have been at the mercy of administration cuts and lack of investment.

December 5, 2014

Office workers have five key ways to get some peace and quiet at work

by Mark Eltringham • Furniture, News, Workplace design

According to a new study carried out by market researchers IPSOS and the Workspace Futures Team of office furniture maker Steelcase, office workers are desperately seeking privacy within open plan settings, where they can function effectively and complete work without being driven to distraction. As a result people are increasingly in need of more choice and control over how they work and are using a number of ways to seize it. Less than half of those surveyed (41 percent) claim they have the opportunity to undertake important work privately. The report claims that this does not mean that workers are looking to turn back the clock to the days of cellular offices because they ‘enjoy the buzz of the open plan office’ but are seeking peaceful retreats within them, depending on their own definition of what privacy means.