Search Results for: performance

December 4, 2014

Most people will continue to work in traditional offices for foreseeable future

by Mark Eltringham • Flexible working, News, Technology, Workplace design

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The office remains the favoured location for work worldwide but there remains an ongoing mismatch between perceptions of the productivity and performance of flexible working employees and the reality, says a major new report from Dell and Intel. According to the Global Evolving Workplace Report based on a survey of nearly 5,000 employees worldwide, the idea that remote workers are less productive is particularly apparent in developed countries. In the UK, people are two times more likely to believe that colleagues who work from home are less rather than more productive. In Germany, 75 percent of respondents saw the ability to work from home as a special privilege. Meanwhile, of those employees surveyed in developing countries, over one-third (34 percent) see home workers as more productive, compared to 32 percent who believe they get less done.

December 4, 2014

Why doesn’t the HR dept have more of a role in workplace design?

by Steve Brewer • Comment, Facilities management, Workplace, Workplace design

To design a great workplace you need to have an intimate understanding of the culture of the organisation. Culture is a result of the values of the organisation; the way people live those values and the relationships that they hold internally and externally with their marketplace and customers. The look and feel of the organisation needs to reflect the culture, just as a brand of a company reflects the product or service they provide. A good HR department will be able to distil the company culture and FM can bring it to life. We can all name examples of superb HR departments that actively engage with FM on workplace design. However, they are more the exception than the rule. If workplace design is really going to contribute to an increase in business performance then HR and FM need to work together to engage and integrate both the hard (FM) and soft (HR) services of the organisation.

December 3, 2014

Focus on the wellbeing of the occupants of the office, not that of the building

by Maciej Markowski • Comment, Facilities management, Wellbeing, Workplace

If you ask a typical corporation about their real estate strategy you will most probably hear a lot about rationalisation, minimising cost and synergy. Real estate strategy should include all these but a cost-cutting approach can be very short-sighted. Staff costs usually account to about 90 per cent of the business operating cost, while any improvement in staff’s productivity will have a stronger and more positive outcome than any cost saving on a building. The recently released World Green Building Council (WGBC) report Health, Wellbeing & Productivity in Offices developed with the support of JLL, Lend Lease and Skanska, clearly shows that the design of an office has a strong impact on the health, wellbeing and productivity of its occupants. It describes the impact of acoustics, interior layout, look & feel, amenities, air quality, thermal comfort, location, daylight and user control on occupants. But it doesn’t stop there.

December 2, 2014

Whatever you might hear, the death of the office is still some way off

by David D'Souza • Comment, Facilities management, Flexible working, Workplace, Workplace design

I was recently asked to join a roundtable about the future of office working at the offices of The Guardian newspaper. Being a simple soul I was quite confused to be asked about the ‘death of the office’ whilst sitting in an office. It seemed not only alive, but also very present. But maybe the sun is starting to set on that way of working. You can find the overview here and I’d draw your attention to the fact that according to The Guardian I had, after 2 hours, reached a point where I was ‘speaking for the whole meeting’. I’m sure I only spoke for part but it may have seemed more to others present. More →

November 26, 2014

CBRE identifies priorities for facilities management excellence

by Sara Bean • Facilities management, Knowledge, News

To achieve operational excellence in facilities management, organisations must balance three priorities: managing costs efficiently and creating value; maintaining high satisfaction among occupants and clients; and proactively stewarding property and infrastructure. Forging the Iron Triangle: Facility Management Operational Excellence, is a new report by the CBRE’s Global Corporate Services research team and the result of a year-long inquiry into mainly US-based facility management organisations, industry scholarship, and an industry-wide survey of more than 125 facility management executives. It reveals the initiatives that have a lasting impact on facilities management team performance and the reduction of risk, increasing workplace satisfaction and extending the useful life of properties or building infrastructure. Talent management, risk management and life cycle cost analysis are also found to be prevalent in high performing FM teams.

November 25, 2014

London Mayor names Business Energy Challenge Gold award winners

by Sara Bean • Environment, Facilities management, News, Property

London mayor Boris Johnson has presented RICS, JLL, EC Harris LLP, ExCeL London (above), Intu, and Linklaters LLP, with Gold awards at the Business Energy Challenge awards, which celebrate private sector businesses that have made the biggest cuts to their energy consumption and use cleaner, greener sources of energy. Fifty-nine participants had submitted data over a six week period and were assessed on the carbon intensity per square metre of their properties; with 27 of the most successful being given a Bronze, Silver or Gold award to recognise their efforts when compared against their baseline 2010/11 energy usage. Around 75 per cent of London’s carbon dioxide (CO2) emissions come from buildings, with workplaces accounting for 42 per cent of total emissions. With 80 per cent of London’s buildings likely still to be operational in 50 years’ time and with much of that estate being energy inefficient the Mayor has set out a building retrofit programme. The Business Energy Challenge aims to challenge the commercial sector to take action and improve its energy efficiency to help save on operational costs. More →

November 24, 2014

Latest Insight newsletter: weaving together the strands of people, place and technology

by Sara Bean • Environment, Facilities management, Flexible working, Newsletter

The latest issue of the Insight weekly newsletter is now available to view online. This week; reflecting on the key messages of this year’s Worktech conference, Sara Bean and Mark Eltringham concur that while the office may be entering a new phase, we still have a need for human interaction and a place we call the workspace. Ergonomics expert Lee Jones warns that the leap in the number of cases of workplace musculoskeletal disorders is a reminder there is a world of difference between an iPad on a sofa and a PC on a workstation and Sam Robins comments on Government plans to measure wellbeing. In news; why the UK’s largest companies are calling for the greater uptake of flexible working, green building credentials become a driver of investment performance and the gender pay gap reaches its lowest point in history. If you don’t already receive a copy, please sign up using the simple subscription form in the right hand sidebar and don’t forget to follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

November 19, 2014

Commercial property market sees significant shift in attitudes to green building

by Mark Eltringham • Environment, Legal news, News, Property

The UK commercial property market is experiencing a major attitudinal shift towards green buildings according to GVA’s fifth Green to Gold report. The biannual survey questions commercial property investors on their understanding of market perceptions of the value of sustainability criteria and gauges their attitudes towards regulation and related issues. The latest edition of the study published this month claims that the market ‘no longer views sustainability as a nice to have’ with more than half of those questioned considering green building credentials as a key driver of investment performance. Perhaps unsurprisingly this belief strengthens with regard to longer term investments. The research also found that nearly all (94 percent) of those surveyed now had a sustainability policy in place at either the organisational or fund level and 59 percent of respondents said that three quarters of their portfolios have been assessed against sustainability criteria, compared with just a quarter in 2012.

November 14, 2014

EU institutions are not implementing their own green building policies

by Mark Eltringham • Environment, Facilities management, News, Public Sector

According to a report on EU news site euractiv.com, the various institutions of the European Union have been ‘unambitious’ in terms of delivering energy efficiency as part of their own buildings strategies. That is the key finding of a new study from the European Court of Auditors. which claims that green building standards and initiatives developed and promoted by the EU are not consistently employed for new buildings or as part of major renovation projects carried out by bodies such as the European Commission, European Parliament, EU Council and other institutions. The special report reveals shortcomings in the approach of these bodies, calls on the EU Commission to propose a common policy for reducing the carbon footprint of EU institutions and bodies and proposes the setting of an overall reduction target for greenhouse gas emissions by the year 2030. The report claims that it is through the design processes of a new building, or for a major renovation, that the greatest impact can be made on its energy performance and this should be the focus of its proposed new approach.

November 13, 2014

Workplace Week focuses on the office and individual productivity in all its forms

by Cathy Hayward • Events, Facilities management, Flexible working, Workplace, Workplace design

The holy grail of improving people’s productivity was the focus of this year’s Workplace Week, which took place last week from 3-7th November and raised more than £12,500 for Children in Need. The annual event organised by AWA and designed as a celebration of workplace innovation, included visits to 11 workplaces showcasing the latest techniques to get people performing at their very best, a day-long convention and a series of Fringe events. Andrew Mawson, who heads up AWA, opened the convention by setting the discussion in context. “We have maximised asset productivity by getting more people into buildings, and therefore working a building harder. But we need to focus on human productivity. If each organisation could make each person just 5 per cent more productive, that would have a major impact both on that organisation and the wider economy. In the knowledge economy we need to get the very best performance out of each and every brain on the payroll and to create the conditions that consciously support that.

November 12, 2014

Interruptions and a lack of engagement cost UK firms £15 bn each year

by Mark Eltringham • News, Wellbeing, Workplace design

UK businesses are suffering massive losses in company performance due to ‘disengaged’ employees who complain of working conditions that result in constant distraction and disruption and a lack of privacy, according to a new report published by office furniture maker Steelcase. Research by the Centre for Mental Health claims that presenteeism (at work physically but unproductive mentally) costs UK businesses £15bn per year and that includes the cost of disengaged employees. A new IPSOS survey commissioned by Steelcase, claims to highlights this and related issues. The survey of 10,500 employees working in open plan offices across 14 different countries and found that only 11 percent of workers are engaged and inspired at work, 63 percent lack engagement and are unmotivated and 37 percent describe their workplace as ‘stressful’. More →

November 6, 2014

Unethical behaviour at work may reflect a blame culture with little trust or integrity

by Sara Bean • Comment, Wellbeing, Workplace

In the same week Mind revealed that many workers are reluctant to admit to feeling stressed, comes data which shows high levels of unethical behaviour in Britain’s workplaces. And the two pieces of research are not unrelated. In a survey of over 1,600 managers by the Institute of Leadership & Management (ILM), almost three quarters (72%) had witnessed employees lying to cover their mistakes, with the same number reporting their colleagues cut corners and delivered substandard work. A further 68% had seen people badmouthing team members behind their backs. The fault lies in workplaces that foster a blame culture, where staff are worried about owning up to mistakes. This causes undue stress and people taking a combative, rather than collaborative approach. The findings formed part of ILM’s ‘The truth about trust’ report into trust and integrity in the UK workplace, which highlights the business benefits of high-trust high-integrity working environments. More →