Search Results for: implementation

March 29, 2019

Co-design is an old idea, but it belongs to the 21st Century like never before

by Jonathan Hindle • Comment, Workplace design

As with so many apparently new ideas that resonate in a contemporary context, co-design has a long history. Originally referred to as cooperative or participatory design, it was first applied in Scandinavia in the 1960s and 70s, especially as a way of engaging stakeholders in the public sector in the design and development of IT projects, healthcare and workplaces. Arguably, our modern understanding of the idea was first set out by C.K. Prahalad and Venkatram Ramaswamy in a 2000 Harvard Business Review article called Co-opting Customer Competence and a subsequent book by the authors on the subject. They argue that there is a growing trend for firms to actively seek the insight and competence of customers to offer them better solutions, tailored to their own needs. More →

March 28, 2019

Government lacks the know-how to help disabled people get into work

by Neil Franklin • News, Workplace

The Department for Work Pensions has limited evidence of what works when it comes to supporting disabled people to work, according to the National Audit Office (NAO) in a report published today. The number of disabled people in work has risen by 930,000 (31 percent) in the last five years, but this has not been matched by a reduction in the number of disabled people who are out of work. The NAO found that the government’s headline goal of getting one million more disabled people into work from 2017 to 2027 cannot be used to measure the success of its efforts. The Department itself recognises that this measure cannot be linked directly to any specific government policy or programme. Broader factors, such as more people who are already in work reporting a disability, and rising employment rates, have a significant effect on the measure. It therefore lacks a target for which it is willing to be held to account. More →

March 21, 2019

Digital workplace pioneered by medium sized businesses, study claims

by Neil Franklin • News, Technology

Medium-sized businesses now account for over 60 percent of US jobs, and are investing fast in technology. However, with digital now a priority for businesses of all sizes, they must ensure they have the necessary skills and security management in place to handle the change, or risk falling behind competitors according to a new report from Aruba. More →

March 18, 2019

Artificial Intelligence is transforming the workforce as we know it

by Dennis Spaeth • AI, Comment, Technology

It may seem like an inevitable fact of administrative positions that anyone who fills them will be subjected to a never-ending litany of repetitive tasks. Employees in these jobs often don’t receive work that engages their brains or peaks their interests. Rather than flexing their critical thinking skills, these workers are resigned to completing the necessary, yet boring, administrative tasks.

February 22, 2019

When assessing workplace strategy: we should always test rather than guess

by Franklin Becker • Facilities management, Features, Workplace design

Would an investor plow millions of dollars into a stock and never bother to track how the investment does? Of course not. Nor would they confuse the expected return on investment (ROI) with the actual results. We don’t guess about financial investments. We don’t base investment decisions on what some stranger does or how they say they’ve done. So why then, do many of the largest companies in the world invest millions of dollars in buildings or renovating their workplaces and never even bother to measure results. Why are they so willing to copy the unproven workplace strategy of others? Why are they satisfied with projected results, rather than measuring how their investments actually perform? More →

February 21, 2019

Vast majority of organisations still struggle with videoconferencing

by Mark Eltringham • Flexible working, News, Technology

The overwhelming majority of enterprises (90 per cent) report that they experience challenges when connecting to video conference calls. This is according to a new survey from StarLeaf, conducted by Vanson Bourne, which includes responses from 500 IT decision-makers and Line-of-Business leaders in the UK, France, Germany, and the US and from a broad spectrum of private sector enterprises (with over 1,000 employees) with the aim to understand attitudes towards the general use of video conferencing systems.

February 18, 2019

Employers need to become active listeners to improve mental health at work

by Brendan Street • Comment, Wellbeing

Time to Talk Day takes place every February and encourages people to open-up about their emotional wellbeing, but in a workplace setting this can be challenging. Despite 80 percent of employers believing employees would feel comfortable talking about their mental health, only 5 percent of employees would do so. Clearly there’s a disconnect between talkers and listeners which needs to be addressed if we’re to improve mental health at work. More →

February 13, 2019

Organisational innovation being stymied by lack of senior support

by Sara Bean • AI, News, Technology, Workplace

A lack of senior stakeholder support is the greatest inhibitor of change, new research suggests as despite considerable enthusiasm to innovate, organisations are being thwarted by tight resources and strong internal resistance. The data commissioned by KCOM found that organisations are also limiting themselves by turning away the specialist skills and experience that could help them advance, through overly predictive procurement processes. They are however, eager to be more competitive, which is why organisations are making big investments in innovation projects. Almost half (43 percent) consider driving digital transformation to improve competitive advantage to be their top priority in the next year. A further 32 percent are allocating at least 20 percent of their IT budget to new projects. Both public and private sector organisations are also taking an increasingly people-centric approach to digital transformation. In the next year, 80 percent said they would incentivise staff retention through training, accreditation and career development to deliver on their innovation strategy. This is compared to 71 percent who said they would do so by investing in new technologies.

February 1, 2019

Employees call for more user-friendly workplace technology

by Neil Franklin • News, Technology

A new report claims that because workplace technology is perceived as less intuitive and intelligent than consumer technology lags behind. The survey commissioned by The Workforce Institute at Kronos Incorporated conducted with UK-based Coleman Parkes Research, asked more than 2,800 hourly and salaried employees across a variety of industries in Australia, Canada, France, Germany, Mexico, New Zealand, the UK and US to explore the impact existing and emerging technologies have on the employee experience.

January 22, 2019

Business leaders lack ethical insight needed to get the best out of AI

by Neil Franklin • News, Technology

Although executives have high expectations for the impact that AI will have on their businesses according to Cognizant’s new report, ‘Making AI Responsible – and Effective, only half of companies have policies and procedures in place to identify and address the ethical considerations of its applications and implementations. The study analyses the responses of almost 1,000 executives across the financial services, technology, healthcare, retail, manufacturing, insurance and media & entertainment industries in Europe and the US. The research suggests that business leaders are positive about the importance and potential benefits of AI. Roughly two- thirds (63 percent) say that AI is extremely or very important to their companies today, and 84 percent expect this will be the case three years from now. Lower costs, increased revenues and the ability to introduce new products or services, or to diversify were cited as the key advantages for the future.

January 21, 2019

Major new research projects will explore impact of management on productivity

by Neil Franklin • News, Wellbeing

A major new project led by the University of East Anglia (UEA) will examine how health and wellbeing practices can improve employee productivity. Working with research institute RAND Europe, based in Cambridge, it will look to identify which combinations of workplace health and wellbeing practices reliably improve worker health, wellbeing, engagement and performance – and deliver the best return on investment. More →

January 20, 2019

Nowy Styl acquisition of Kusch+Co latest sign of changing office furniture sector

by Mark Eltringham • Company news, Furniture, Workplace design

The Nowy Styl Group, a European manufacturer of office furniture has acquired the German family company Kusch+Co, a manufacturer and distributor of commercial furniture. It is the latest sign of change and possible consolidation in the global office furniture sector which has seen Steelcase acquire Orangebox as firms seek to expand their offering and market penetration. The trend is also evident elsewhere in the supply chain as shown by ByBailey’s merger with Insidesource and the creation of The United Workplace by Fourfront Group and partners around the world.