Search Results for: engage

The workplace is no longer about presence. It’s now all about the experience

The workplace is no longer about presence. It’s now all about the experience

by • News, Workplace design

a high-performing workplace is no longer solely defined by building efficiency or space effectiveness, it is also measured by the workplace experience — or, how employees feel about the spaceThe Gensler Research Institute has announced the findings from its Global Workplace Survey 2024, offering what it says are fresh insights into the future of work. The comprehensive global study shifts the focus from employee presence in the office to workplace performance. The core argument presented in the report is that a high-performing workplace is no longer solely defined by building efficiency or space effectiveness, it is also measured by the workplace experience — or, how employees feel about the space. More →

We need a cultural revolution in the way we talk about women’s health

We need a cultural revolution in the way we talk about women’s health

by • Comment, Wellbeing, Workplace

Recent advancements in workplace inclusivity, focused on flexible working arrangements, parental leave, neurodiversity, and gender equality, have set the stage for the next significant corporate challenge: improving attitudes towards women’s health in the workplaceRecent advancements in workplace inclusivity, focused on flexible working arrangements, parental leave, neurodiversity, and gender equality, have set the stage for the next significant corporate challenge: improving attitudes towards women’s health in the workplace. Human Resources leaders are pivotal in driving this necessary cultural shift. Consider the fact that about three-quarters of people, regardless of gender, believe menopause could impact career progression into senior roles. And that almost a quarter of women in tech experiencing menopausal symptoms have delayed or cancelled promotion plans. Clearly there’s some work to do here. More →

Seven industry associations join forces to develop real estate carbon pricing strategy

Seven industry associations join forces to develop real estate carbon pricing strategy

by • Environment, News

Seven real estate industry associations have announced a new taskforce to develop a comprehensive carbon pricing strategy for the sectorSeven real estate industry associations have announced a new taskforce to develop a comprehensive carbon pricing strategy for the sector that takes a value chain perspective and enables pricing to be incorporated into investment decision making and accelerate its adoption. More →

Wellworking recognised as one of the UK’s Best Places to Work

Wellworking recognised as one of the UK’s Best Places to Work

by • Company news

Wellworking, an award-winning UK supplier of home and office furniture and specialist in workplace wellbeing, has been recognised as one of The Sunday Times Best Places to Work 2024. This prestigious nationwide workplace survey celebrates Britain’s top employers, and highlights where employee happiness and wellbeing is prioritised. More →

How to personalize customer service correspondence via email

How to personalize customer service correspondence via email

by • Company news

Alt text: A woman sitting at a cafe, listening to one of the people inside talk about customer service correspondence via email.

Personalised customer service is no longer just a bonus; it’s a necessity in today’s market. With the digital space being the new frontier for customer interactions, emails have become a significant part of maintaining strong customer relations. Crafting email correspondence that feels personal and attentive can distinguish your brand and foster lasting customer loyalty. Keep reading to find out how personalization can transform your approach to customer service via email. More →

IN Magazine Supplement: internal communications for hybrid working cultures

IN Magazine Supplement: internal communications for hybrid working cultures

by • Briefing, Premium Content

hybrid working supplementOne of the many important talking points of The Great Workplace Conversation and the widespread adoption of hybrid working over the past three years has been how we talk about change. Whenever anybody refers to people ‘returning to work’, they can expect to be corrected by somebody else pointing out that most people never stopped working during the various lockdowns. They’d stopped going into work. In the same way, people are increasingly likely to point out that the office and the workplace are often two different things. Words matter. Precision matters. Shared ideas matter. Engagement matters. More →

Commercial real estate lending hits ten year low

Commercial real estate lending hits ten year low

by • News, Property

New lending for commercial real estate fell 33 per cent last year to its lowest level since 2013, according to the latest bi-annual report from Bayes Business School, (formerly Cass). Researched and written by Dr Nicole Lux, Senior Research Fellow at Bayes Business School, City, University of London, the report also shows that a significant portion (42 per cent) of the £170 billion of loans outstanding will have to be refinanced within 12 months. Dr Lux expects that will cause ongoing stress in the market. More →

Hybrid working era means a boom time for workplace apps

Hybrid working era means a boom time for workplace apps

by • Facilities management, Flexible working, Technology, Workplace design

A new generation of workplace apps, coupled with a choice of settings, help people tailor their days and their experiencesDisseminating information about a building to the people who occupy it has come a long way from a basic, intranet desktop interface with warnings about wet floors or notices about charity fundraising. These days apps promise a much more sophisticated workplace experience, which can be accessed in the palm of your hand. Gartner has a useful definition of workplace apps’ capabilities, stating, “They are used to explore and reserve workspaces, navigate the workplace, find colleagues, plan the best days to attend the workplace, access services and ensure that employees could feel safe in a future post pandemic workplace.” More →

Stress, unpaid overtime and other pressures taking a toll on people’s wellbeing

Stress, unpaid overtime and other pressures taking a toll on people’s wellbeing

by • News, Wellbeing

A new poll from leisure operator Better suggests that the UK population is working far beyond its contracted hours, and this is taking a toll on the health of the nation. Two-thirds of people surveyed say they regularly work unpaid overtime, on average an extra two hours per week, equating to 14 working days per year. One in ten (11 percent) of 45-54 yrs work more than five extra hours per week; that’s the equivalent of 35 days of unpaid work per year. Those working in the education and HR sectors undertake the most unpaid overtime; at an average of 15 days per year. More →

Workers may have new rights to request flexible working, but let’s not celebrate too soon

Workers may have new rights to request flexible working, but let’s not celebrate too soon

by • Comment, Flexible working

New flexible working rules are intended to normalise flexible work. However, in reality, they may do the opposite, says Molly Johnson-JonesThe new flexible working rules which came into force this month have been touted as a win – normalising and bringing clarity to the world of flexible work. However, in reality, they will do the very opposite. Under the new rules, workers now have the right to request flexible working from day one of employment. However, employers can take up to 2 whole months to respond to requests, and they do not have to be clear about their stance on flexible work beforehand. This is a huge oversight. Many workers rely on flexible working, and therefore need to know if arrangements are possible before they start new roles. Employers must be clear about their approach to flexible working from the outset, if we want to normalise flexibility in a way that allows both businesses and workers to benefit. More →

Event explores how the government is setting new office standards for civil servants

Event explores how the government is setting new office standards for civil servants

by • Company news, Facilities management, Property, Workplace design

At a recent event, the Government Property Agency brought together Civil Service leaders to exchange ideas, debate trends and inform how the GPA delivers its property services. The GPA is leading one of the country’s biggest and most ambitious workplace renewal programmes for its clients – delivering a smaller, better connected, better quality, and greener property estate to support the work of Civil Service teams and bring them closer to the communities they serve. More →

The role of emotional intelligence in effective sales leadership

The role of emotional intelligence in effective sales leadership

by • Company news

Alt text: A woman in an office researching sales leadership on her computerThe sales industry has long esteemed the virtues of sharp negotiation skills and strategic thinking. However, a growing body of research suggests emotional intelligence (EI) is a pivotal force behind sales leadership success. More than just a buzzword, EI encompasses the ability to recognize, understand, and manage emotions in ourselves and others. Leaders adept in emotional intelligence are often seen forging stronger relationships and achieving greater outcomes. Below, we explore how EI can enhance sales leadership and why it’s critical for those looking to excel in this dynamic field. More →

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