June 12, 2024

Most people feel disengaged from their work, but managers can still make all the difference

Employee engagement worldwide has remained steady according to the latest edition of Gallup’s State of the Global Workplace report. The good news, according to the authors, is that the percentage of engaged employees – those enthusiastic about their work – held at a record high of 23 percent from 2022. However, the bad news is that the majority of employees are still not engaged (62 percent) and just show up to do the minimum, while a significant number (15 percent) are actively disengaged, meaning they dislike their jobs and managers and are looking to leave. More →

April 30, 2024

US employee engagement plummets to lowest level in over a decade

by Marvin Gort • News, Workplace

American workplaces are facing a crisis of disengagement. A report by Gallup claims that employee engagement in the U.S. has sunk to its lowest point in more than a decade, marking a concerning trend with significant implications for businesses across the country. The study, which began tracking employee sentiment in 2023, identified a growing disconnect between workers and their employers. Employees reported feeling a lack of clarity in their roles, lower overall satisfaction with their organizations, and a weaker connection to their companies’ missions. They were also less likely to feel valued and supported by their colleagues and superiors. More →

November 27, 2023

From the archive: The role of workplace design in employee engagement ⁰

by Serena Borghero • Features, Wellbeing, Work&Place, Workplace design

Originally published six years ago, this feature is currently the most read story ever on the website with around 50,000 readers. A global study by my own firm Steelcase has found that one-third of workers across 17 of the world’s most important economies are actually disengaged. The findings make worrying reading for employers around the world, as engagement is so demonstrably linked to business critical outcomes such as employee retention, productivity and even profits. It certainly raises the question of what more can be done, including in terms of workplace design, to boost engagement levels amongst these employees. More →

October 25, 2023

Not even a third of employees say they feel engaged at work

by Neil Franklin • News, Workplace

Less than one-third of employees report they are engaged, enthusiastic and energised by their work, according to a new report from Gartner. The survey was showcased during the Gartner ReimagineHR Conference, which took place this week. Gartner defines engagement in three ways: employees feeling energised; employees finding purpose in their work; employees feeling empowered to do valuable work. More →

August 11, 2023

Lack of employee engagement continues to dog organisations around the world

by Neil Franklin • Flexible working, News, Wellbeing

A declining share of employees said they were motivated to go above and beyond at work, or were inspired to do their best work, according to the latest employee engagement benchmark data from Qualtrics. The new proprietary data – aggregated from thousands of employee engagement surveys administered in 2022 – shows symptoms of burnout and a significant drop in confidence in leaders from 2020, when the pandemic ‘upended workplaces’ around the world. The report argues that employees are willing to tell their employers that they were struggling, and if something doesn’t change, they may look for a new job. Labour productivity also reflected this drop in motivation, the report claims. More →

August 10, 2023

Zoom opens new London ‘Engagement Hub’

by Freddie Steele • Company news, Flexible working, Technology, Workplace design

Zoom has opened a new London ‘Engagement Hub’ which the firm claims will spearhead the shift from traditional office spaces to ‘experiential working hubs’. With the demand for hybrid working and remote capabilities giving rise to unconventional ways of operating, Zoom says it has designed its new office to support the changing nature of the employee experience, marking a new era of modern work. More →

June 13, 2023

People now less engaged, less fulfilled and more stressed in their working lives

by Neil Franklin • News, Wellbeing, Workplace

New research from the CIPD exploring the quality of UK working lives suggests there has been a negative shift in how people think about and value their work. The CIPD’s Good Work Index 2023 claims that most people like their work and find it satisfying. However, as many as 6-9 million workers, experience poor-quality work in some major respects. CIPD’s survey indicators show that there has been no significant improvement in job quality in the past four years and, in some respects, job quality has gone backwards. Compared to 2019, workers today are less enthused about work, less likely to perceive their work as useful and more likely to simply see work as purely transactional – simply for the money. More →

June 14, 2022

Employee engagement falls to record low

by Jayne Smith • News, Wellbeing, Workplace

The UK is home to one of the most dissatisfied workforces in Europe following a two percentage-point fall in employee engagement levels over the last year, according to Gallup’s latest State of the Global Workplace Report. Employee engagement among UK workers has declined steadily over the last decade. Just nine per cent of UK workers feel enthused by their work and workplace today – compared to 16 per cent in Germany and 33 per cent in Romania, home to Europe’s most engaged workforce. Across Europe, just 14 per cent of people feel engaged with their work, with rates also dipping below ten per cent in Spain, France and Italy. This compares to average engagement levels of 33 per cent in North America and 27 per cent in South Asia. More →

May 11, 2022

The truth about motivation, engagement and the employment of motivated idiots

by Mark Eltringham • Comment, Facilities management, Workplace, Workplace design

The current obsession with engagement and motivation is evident every time you read the business media these days. This is understandable in many ways, not least because it seems true that firms and employees are often working in an atmosphere of mistrust. But one thing that is often noticeable when a profession such as HR gets itself into a debate of this nature is the gap that can exist between practitioners and everybody else offering a view. So while academics can talk about definitions and suppliers seek to apply their solutions to the issue, it is often down to those who work at the sharp end to dish up the truth, however unpalatable or cynical that can seem to be. More →

January 20, 2022

Lack of ‘face time’ leaving people feeling disengaged

by Neil Franklin • News, Wellbeing, Workplace

Around two thirds of professionals say they are ‘highly likely’ to leave their job this year due to a lack of face time with leaders within their organisation. Following the announcement yesterday from Government that working-from-home restrictions will be dropped, an annual employee survey from recruiter Robert Walters claims to reveal the potential damage of upholding remote leadership in 2022. Results from survey suggest a correlation between a decrease in output and morale for professionals who claim they see their manager (face-to-face) less than once a week. More →

January 18, 2022

Firms need to do more to engage, attract and retain staff

by Neil Franklin • Flexible working, News, Workplace

Over 40 percent of employers are finding it more difficult to retain and recruit staff, according to Aon’s Benefits and Trends Survey 2022 (registration). The report claims that many employers have adjusted their benefits strategies to address an intense labour market, in which employee work motivations have shifted in the wake of the COVID-19 pandemic. Forty-one percent of employers said they have found it more difficult to retain staff in the last year, while 44 percent have found it more difficult to recruit new staff. Many employers anecdotally expressed in the survey that they need to pay higher salaries or sign-on bonuses to entice new recruits. More →

June 15, 2021

UK and Western Europe have least engaged employees

by Jayne Smith • News, Wellbeing, Working culture

Gallup’s latest State of the Global Workplace report claims that the UK and Western Europe have the lowest employee engagement levels globally at just 11 percent, but the region’s employees assessed themselves as having high life evaluations (55 percent are thriving) and low negative emotions compared with employees in many other world regions. More →