With over a third (36 percent) of workers concerned about the impact of technological changes and what this might mean for them, a new report from Virgin Media O2 Business claims that many people believe new tech will offer them a better work-life balance. According to the report, the pandemic accelerated remote and hybrid work, mostly benefitting desk-based workers. Meanwhile, deskless workers like teachers, nurses and engineers saw limited long-term change despite many organisations comprising both types of workers. More →

One year on from the launch of Chat GPT, new data from Slack based on 10,000 global workers (including 1,000 the UK) suggests that UK companies believe there is much greater urgency to adopt Generative AI at work than US companies – yet uptake remains sluggish in both markets. According to the study, 61 percent of UK workers believe there is a high or existential need to incorporate Generative AI into work compared to just 44 percent of US workers who feel the same. More →

People are more accepting of advice from an AI in animal form if the idea seems to them to fit the species, such as running advice from a whippet, according to new research from UCD Michael Smurfit Graduate Business School (UCD Smurfit School), HEC Montréal, and Nottingham University Business School China (NUBS China). Consumers are then more likely to engage with the animal AI than humanoid AI if the activity, experience, or product is designed to be fun. The findings were first published in the journal Psychology & Marketing. More →

Nearly one year after ChatGPT burst into the public consciousness, generative AI (GenAI) has left employees and their organisations both excited and uneasy. According to a recent study [registration] commissioned by Betterworks and conducted by Propeller Insights, over half of employees are using GenAI at work for complex activities and believe it has the potential to reduce bias across a swath of HR processes, despite the fact that only 41 percent of organisations are actively evaluating it or have made GenAI a priority. At the same time, many employees are concerned about the potential impact of GenAI on both their roles and the possibility of unintentional amplification of bias. More →