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Toxic workplace culture costs firms and the economy dear

Toxic workplace culture costs firms and the economy dear

toxic workplace cultureA new report from HR software provider Breathe, suggests that the cost of toxic workplace culture is around £15.7 billion per year in the UK. The report, The Culture Economy 2020 (registration), claims that 1 in 5 (21 percent) of SME employees alone quit their job due to poor workplace culture last year. More →

There are some behavioural insights you cannot afford to ignore

There are some behavioural insights you cannot afford to ignore

Behavioural insights combine psychology, neuroscience and behavioural economics with empirically tested results to understand and influence how people behave. These insights can be used to implement new policies more efficiently and successfully by nudging individual’s behaviour and shaping collective norms. More →

Picking through the workplace chatter

Picking through the workplace chatter

The Universe is a noisy place. Countless bodies chatter to each other against the backdrop of distant echoes from the Big Bang. Because we are curious, we have developed the technology to listen in and record the din and convert it from the electromagnetic vibration it really is into something we can sense with our ears. NASA has even produced a playlist of the noises from our own solar system and some of the objects we have propelled into it, which you can listen to here.   More →

Is salutogenic design the next big issue for the workplace?

Is salutogenic design the next big issue for the workplace?

Colleagues talk in a bright and lively office design

A number of progressive workplace issues have crossed into mainstream thinking over the past few years, and perhaps none more so than biophilia. It is now a principle that has become an issue talked about in the mass media, as shown by a recent CNN interview with one of Europe’s leading proponents of biophilic office design, Oliver Heath. The interview explores how biophilia taps into our embedded love of nature to evoke certain behaviours and emotions.

In turn this mainstream interest in biophilia is a sign of how organisations are looking at sophisticated ways of meeting a number of interrelated business challenges, not least engaging with employees and looking after their wellbeing while improving productivity. Biophilic office design has shown itself to have a number of demonstrably beneficial outcomes in this regard, both anecdotally and backed up by evidence.

It is also a very contemporary way of addressing issues of productivity and wellbeing. The approach adopted by enlightened employers is no longer focused on creating cultures and environments that do no harm, but rather on creating an environment and culture that fosters engagement, improves wellbeing, address stresses and pressures and helps them be more productive. It is now common for firms to have well defined wellbeing strategies in place. Nearly half of UK employers have a strategy already in place and 60 percent of CEOs say that the mental health of employees is their top priority, according to the Employee Wellbeing research report for 2018 from the Rewards and Employees Benefits Association.

Salutogenesis

Biophilic design plays an important role in this regard, but it is part of the wider of how spaces are created to improve people’s health and wellbeing. Because so many firms are now addressing this question in increasingly sophisticated ways, as well as biophilic office design we may be hearing a lot more about salutogenic design in the near future.

[perfectpullquote align=”right” bordertop=”false” cite=”” link=”” color=”” class=”” size=””]The traditional dichotomy people had applied between health and illness was not sufficient to describe the constantly changing continuum of outcomes people experience in their daily lives[/perfectpullquote]

Salutogenesis is a term coined by the medical sociologist Anton Antonovsky and describes his research in the 1970s and 1980s into the links between stress and physical and mental health. He found that the traditional dichotomy people had applied between health and illness was not sufficient to describe the constantly changing continuum of outcomes people experience in their daily lives. He derived the term as an antonym to pathogenesis which describes how ill health is treated after a condition has become evident.

He was particularly focused on how different people respond to the ubiquitous presence of stress. He noted how certain people not only did not suffer the ill effects of stress that others found disabling, but enjoyed good health in spite of it. He explained this by suggesting that the issue was one of an individual’s sense of coherence, defined as “a global orientation that expresses the extent to which one has a pervasive, enduring though dynamic feeling of confidence that the stimuli deriving from one’s internal and external environments in the course of living are structured, predictable and explicable; the resources are available to one to meet the demands posed by these stimuli; and these demands are challenges, worthy of investment and engagement.”

He went on to conclude that ‘beyond the specific stress factors that one might encounter in life, and beyond your perception and response to those events, what determines whether stress will cause you harm is whether or not the stress violates your sense of coherence.’

According to Antonovsky the three factors that are essential for a sense of coherence are:

Comprehensibility: the sense that things happen in predictable ways and can be understood in a way that means the future makes sense
Manageability: confidence in an ability to respond to take care of things and respond to them appropriately and meaningfully and in a controlled wa
Meaningfulness: an understanding that things are worthwhile and have meaning and that we have good reasons for doing what we do and a sense of purpose

Salutogenic office design

It’s interesting to note that within the definition of sense of coherence there is a role to play for the external environment. In other words, it is possible to help people develop a sense of coherence in their surroundings, which we can take to mean both their physical and cultural environment. This subject has already been explored by designers and researchers but the current focus on wellbeing and design may mean that its real time is yet to come.

[perfectpullquote align=”right” bordertop=”false” cite=”” link=”” color=”” class=”” size=””]Many designers are already adopting this approach whether they understand the salutogenic principles behind it[/perfectpullquote]

Alan Dilani, the Founder of the International Academy for Design and Health (IADH) and Co-founder of the journal World Health Design published a 2008 study into the link in the journal Design and Health Scientific Review, called Psychosocially supportive design: A salutogenic approach to the design of the physical environment, concluding that ‘while clinical practice focuses on treating illness, there’s also a raft of research to suggest that the quality of our everyday surroundings has a highly important role to play in sustaining wellness.’

Similarly Jan Golembiewski came to the same general conclusion in his 2012 paper Salutogenic design: The neural basis for health promoting environments from World Health Design Scientific Review. This kind of research is laying the foundations for a new way of considering building and workplace design in a way that focuses on wellbeing outcomes. Indeed, many designers are already adopting this approach whether they understand the salutogenic principles behind it.

When they make the workplace more manageable in terms of activity based working, control over ambient conditions, the ability to relax, the provision of ergonomic products and access to natural light and fresh air, they are adding to an individual’s sense of coherence.

When they make work meaningful with a sense of community, an understanding of how an individual’s role affects the organisation and wider world and how the firm cares for the environment, they are adding to an individual’s sense of coherence.

When they make the workplace and work comprehensible with wayfinding clues, colour, branding, landscaping, acoustics and sightlines, they are adding to an individual’s sense of coherence.

Biophilic design has already achieved mainstream understanding and it wouldn’t be a surprise to see salutogenic design as the next idea to cross over.

This piece first appeared on the What’s Up blog of Sedus

Take part in global working from home experience survey

Take part in global working from home experience survey

A global survey to gather data about the impact of Covid-19 on how and where people are working has been launched by the Workplace Evolutionaries (WE), a Community of Practice within the International Facility Management Association (IFMA).
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When it comes to the future of work, we only know what we don’t know

When it comes to the future of work, we only know what we don’t know

As the threat and reality of COVID-19 simultaneously sweep the earth, the only certainty is the uncertainty, which is the least favourable place for businesses and individuals. The complexities of this situation cannot be underplayed, with multiple layers to consider, from human health both physical and mental to world economies. Whilst COVID-19 may be a great equaliser in terms of its indiscriminate contagion, the response from governments has varied widely. More →

Over half of workers believe their company should invest in CSR

Over half of workers believe their company should invest in CSR

Over half (59 percent) of UK workers believe their business should invest in charitable initiatives. Those within the age bracket of 18-29 are most likely to have this viewpoint, with two-thirds (67 percent) admitting to feeling this way, compared to just under half (48 percent) of those aged 50 and above. That’s according to new research from Qualtrics, which conducted a study of 500 UK employees about their views on workplace initiatives and the importance of CSR. More →

Microsoft Teams data shows how the way we work is changing

Microsoft Teams data shows how the way we work is changing

?In light of the numerous changes in daily behaviour across the world because of the coronavirus,?Microsoft has published the first edition of its?Work Trend .?It uses the Microsoft Graph of usage data to analyse productivity trends and observe how remote working scenarios are changing the way we connect with each other.  More →

Firms with strong DNA tend to have a strong immune system

Firms with strong DNA tend to have a strong immune system

Mergers & acquisitions should always lead to a cultural identity shift. This can range from a complete reinvention of identity and purpose to just a slight shift that includes the new partner: its history, narrative and critical traits. More →

Working from home creates significant physical and mental challenges

Working from home creates significant physical and mental challenges

flexible workingThe Institute for Employment Studies (IES) has published a series of interim findings from the first COVID-19 homeworker wellbeing study, looking at how working from home for an extended period is affecting the UK workforce. These initial findings depict a worrying snapshot of the declining mental and physical health of many homeworkers. More →

Manchester set to be the next UK tech hub

Manchester set to be the next UK tech hub

Manchester could be set to see an influx of tech talent in the next three years, according to new research from CWJobs, the UK’s leading tech job board. Surveying 1,000 tech workers, Manchester emerged as the top choice outside of the capital (22 percent) to work in, with a fifth (20 percent) also revealing it’s the city they would choose to set up a tech business in the next three years, ahead of Birmingham (11 percent) and Edinburgh (8 percent). In the same survey, 505 IT decision makers (IT DM) also placed Manchester as the best location to set up a tech business, with over a quarter (27 percent) choosing the city. More →

So what sort of homeworker are you?

So what sort of homeworker are you?

With a plethora of social media posts advising us how to work at home, vlogs of employees making the best of their dining room set up and webinars about the new world of work, It’s about time to introduce a little light-hearted non-science into the mix. More →