January 3, 2024

One wish for 2024. A more sophisticated approach to the workplace and hybrid working

by Mark Eltringham • Comment, Flexible working, Workplace design

We know, and have for a long time, that the workplace is in a state of near constant flux. The meteor strike of lockdown was an accelerant, not a deviation. It also laid bare -yet again – the faulty assumption that there is some sort of general evolution towards an idealised version of the office or conversely the universal adoption of remote or hybrid working, whatever it is. That is why we see so many people routinely willing to suspend their critical facilities to make extravagant and even absurd predictions about the office of the future or even the death of the office.

January 2, 2024

We are not blank slates and we don’t adapt to change in predictable ways

by Mark Eltringham • Features, Flexible working, Wellbeing

An idea that has never really gone away, but which seems to be enjoying a new lease of life is the tabula rasa. The conception of people as a blank slate is something that has crept back into mainstream political and social thought for a variety of reasons. Arguably, it is also behind many of the most misleading notions about work and workplace design, perhaps most importantly that a change to some single element or characteristic of a working environment will lead to a specific outcome in the behaviour of people. More →

December 20, 2023

Time is up for fluorescent lighting, so what happens after the tube strike?

by Helen Parton • Environment, Features, Lighting, Workplace design

As we rapidly advance through the latter half of 2023, the office landscape is undergoing a significant shift, with the imminent fluorescent lamp ban. Just like the Rolodex, the fax machine and smoking in the office, fluorescent lighting is becoming a thing of the past in the workplace. Both the UK and the EU are taking bold steps by phasing out all forms of fluorescent lamps with some types, such as T5 and T8 fluorescent tubes, banned from sale as early as September 2023. If they haven’t done so already, business owners will need to explore alternative lighting solutions to stay compliant with new regulations, set to take full effect by February 2024. More →

December 19, 2023

How employers should navigate the ICO’s guidance on monitoring workers

by Anthony Woolich and Michelle Chance • Comment, Technology

As technology continues to advance at a rapid pace, so does the prevalence of firms monitoring workers and the sophistication of the tools available to employers to monitor their staff’s activities. Hand in hand with the increasing prevalence of workplace monitoring tools are concerns that their excessive use may infringe workers’ data protection and privacy rights. Employers must take heed of recent ICO guidance to ensure they do not fall foul of the law in pursuit of the hoped for benefits of workplace monitoring, such as boosting productivity and profit. More →

December 18, 2023

A bit of alien thinking on coffee and some other BS

by Mark Eltringham • Facilities management, Features, Technology, Wellbeing, Workplace design

I’ve sometimes highlighted how our perceptions of the workplace are subject to an apex fallacy. The daily consumption of narratives about campuses, tech palaces and ‘cool’ design can obscure the fact that most people don’t experience this stuff in their daily lives. They work in adequate or possibly nice offices. Some in shabby offices or horrible offices. Many travel into work at the same time each day and sit with roughly the same people and do roughly the same things. They may work from home more frequently now, but they have a routine there too. Most will work in a mundane or nice home that mirrors the mundane office that awaits at the other end of the commute. More →

December 17, 2023

Only a quarter of firms say that staff will need to work full time from an office in future

by Neil Franklin • Flexible working, News, Property

New research by the British Chambers of Commerce Insights Unit and technology firm Cisco, shows less than 30 percent of firms expect their workforce to be fully in person over the next five years. The survey of over 1,000 businesses, of which 96 percent were SMEs, found just 27 percent of respondents predict their staff will be fully in-person over the next five years. 47 percent anticipate their staff to be mostly in-person, 16 percent expect mostly remote and 8 percent fully remote. More →

December 16, 2023

Hybrid working: the importance of having the right strategy

by Andrew Mawson • Comment, Flexible working

Hybrid working changes everything it seems. To make it work successfully we need changes in the way people need to be managed, trained and inducted. It changes the needs for communication and social connectivity, goal setting and connection to vision. It requires greater clarity on what is acceptable and what isn’t. Employees must take on new grown-up obligations and organisations are required to ‘trust’ and employees to be ‘trustworthy’. More →

December 13, 2023

It will take more than government funding for the world to reach net zero

by Jayne Smith • Environment, News

Climate finance was central to discussions at COP28 in Dubai and funding to reach net zero and restore biodiversity is still falling short. A new report from the World Economic Forum highlights the priorities for action and sets out how partnerships between organisations from the philanthropic, private and public sectors can create what it refers to as a positive domino effect, cut emissions at speed. More →

December 12, 2023

Workplace and property firms must wake up to the new era of networked businesses

by Rob Harris • Features, Flexible working, Property, Workplace design

While millions of words have been dedicated to the expected changes in post-Covid workstyles – how will people work, where will they work, how will they be supported – very little has been said about their employers: companies and corporations. Yet the anticipated changes to work and the workplace raise questions about the role of the company. Is it one just half of a transaction between employer and employee? Or is it something more? Indeed, what is the role of the company in the modern economy? Is the nature of the company likely to change? The answers could have a greater impact on workstyles than the pandemic. More →

December 8, 2023

Inclusive office design is essential if we want offices to be worth the commute

by Guzman de Yarza Blache • Comment, Workplace design

Corporate culture has fundamentally changed since the pandemic and with it, so has the way employees interact with the office. This has put leaders under pressure to create experiences for employees that complement, and in some ways even compete with, the comforts of home. Organisations now understand the immense potential for sustainable, inclusive office design, and people-centric real estate strategies to drive positive change and fuel growth. More →

December 8, 2023

Ten years of Insight and a few things I think I know (one of our most read pieces this year)

by Mark Eltringham • Comment, Flexible working, Technology, Workplace, Workplace design

This website started in late 2012 as a way for me to explore both a new media format and a new way of thinking about work and workplaces. I’d already been active in various roles in the workplace, design and facilities sector for twenty odd years, but needed a new challenge. And this was it. I was going for a ride with an idea to see where it went. More →

December 5, 2023

People are worried about the impact of new tech, but many feel confident it will benefit them

by Jayne Smith • AI, News, Technology

With over a third (36 percent) of workers concerned about the impact of technological changes and what this might mean for them, a new report from Virgin Media O2 Business claims that many people believe new tech will offer them a better work-life balance. According to the report, the pandemic accelerated remote and hybrid work, mostly benefitting desk-based workers. Meanwhile, deskless workers like teachers, nurses and engineers saw limited long-term change despite many organisations comprising both types of workers. More →