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Employer bias is undermining business innovation and potential says OU

Employer bias is undermining business innovation and potential says OU

Employer bias is undermining business innovation and potential says OU

Over a quarter of senior managers hire people just like them, and this bias is still rife in some organisations, according to new market research commissioned by The Open University. The study amongst business leaders and employees finds that three in 10 (29 percent) senior managers admit they hire people just like them, and warns employers may be overlooking candidates from different social and educational backgrounds, impacting access to talent, and hindering business innovation and performance as a result. Employers place significant importance on educational attainment (86 percent), cultural fit (77 percent), tastes and leisure pursuits (65 percent), and even social background (61 percent). Considering the typical social make up of managers, this raises concerns about diversity, a key driver of innovation, and hints at a glass ceiling for those from less privileged backgrounds, with the re-enforcement of the historical class system. The issue is prevalent in both recruitment and employment, with bias creating a ‘degree premium’, particularly at entry level.

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Just half of UK businesses have the right skills to combat a cyberattack

Just half of UK businesses have the right skills to combat a cyberattack

Only half (50 percent) of UK companies believe they have the right skills to address a cyberattack, despite some high profile cyberattacks this year against the NHS, Uber and Equifax. A lack of cybersecurity skills may be due to a wider skills gaps facing the UK tech industry, claims new research from IT jobs board, CW Jobs. Nearly a third of tech employees reported feeling they were insufficiently trained in coding, cybersecurity and cloud migration. The gaps in employees’ skills is translating to the businesses they work for with 23 percent saying their business is missing programming and cybersecurity skills. A little over half (51 percent) of IT workers said that cybersecurity was included in their training, and almost one in four (23 percent) say they are not confident in handling a cyber security attack. Despite the growing threat and lack of in-house expertise, only half (50 percent) of employers look for cybersecurity skills when recruiting new IT talent. However, despite awareness around the risk of cybersecurity and the lack of preparedness, only 22 percent of employers are currently training their existing staff in cybersecurity.

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Businesses exploring potential of AI to improve customer experience and the bottom line

Businesses exploring potential of AI to improve customer experience and the bottom line

Despite the growing interest in the potential of artificial intelligence, there is a sense of confusion amongst business leaders about how it is being used and how to take advantage of its potential. Independent research from SAS claims that while nearly two-thirds (65 percent) of business leaders are convinced AI can generate value for their business, nearly half (46 percent) are being held back by concerns around AI still being in its infancy. Nearly a third (30 percent) of companies are not sure if they are ready for the technology, citing concerns over a lack of required skills (66 percent), ROI (55 percent) and fears over stories of AI malfunctioning (38 percent). Many also expressed reservations over the cost of solutions (39 percent) and lack of trust in the technology (36 percent), reinforcing fears that AI would not deliver sufficient ROI.

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Future office and changing business of work debated at Workplace Trends

Future office and changing business of work debated at Workplace Trends

Those working within the built environment are already in the change business, was the view of Neil Usher of workessence in his presentation at the Workplace Trends Conference which was held in London this week. This was apt, as the changing business of work’ was the theme of the conference. It’s a pretty common topic these days of course but a strong line up of speakers ensured some interesting discussions; which included the rise of the gig economy, the variety of ways people from different cultures perceive workplace design and predictions on the workplaces of the future. On the current design and fit out of the office, Usher was clear; that creating a fantastic workplace is independent of culture, location, the work style you want to create and the sector in which you’re working. His other mantra was that you can still work in an awful workplace with great technology, but not the other way around, which is why there is no excuse for not getting your technology right.

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UK businesses continue to stifle personal creativity at work

UK businesses are failing to support a culture of innovation despite employees believing that their companies would benefit from fresh ideas and innovative ways of working, new research claims. The study of 1,000 workplaces conducted by RADA in Business (the commercial subsidiary of the Royal Academy of Dramatic) found that 81 percent of workplaces had failed to create a culture of creativity at work that encourages new ideas and experimentation, according to their staff. Many employees feel that businesses are suffering as a result, with just under a quarter (24 percent) saying that their workplace is desperately in need of new ideas and fresh thinking to overcome current problems.

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Businesses could be losing out because their offices are poorly designed and uninspiring

Businesses could be losing out because their offices are poorly designed and uninspiring

UK businesses could be losing millions of pounds because their offices are ‘poorly designed and uninspiring’, according to a new study. The research of 2,000 office workers claims around three quarters believe their office environment has made them less productive and less effective at work. While a third have been left with no alternative but to take time off from work because their surroundings have directly affected their physical or mental wellbeing. Stale air and lack of airflow is the biggest concern for workers, followed by noisy co-workers and overly hot conditions.

Commissioned by office design firm Oktra, the survey also claims that 34 per cent dread going to work purely because of their office environment. The research also claims 34 per cent of workers would be less likely to take sick days if they worked in a ‘favourable’ office environment. And a third would be willing to stay at a company for longer if they worked in an appealing setting.

Seventy-nine per cent think their employer should do more to improve their surroundings at work. And over half have complained to a senior member of staff about their surroundings because they have affected their physical or mental wellbeing. While 49 per cent have let their concerns be known because their productivity has been impacted.

However the office environment appears to have a greater impact on millennials’ productiveness at work than those from the baby boomer generation. Eight in ten 18-34 year olds revealed their surroundings have made them less productive compared to 65 per cent of those aged 55 plus. While 43 per cent of millennials would be more open to staying with a company for longer if the office environment was appealing, compared to around a quarter of baby boomers.

Seventy-five per cent of 18-34 year olds believe their working environment has negatively impacted their physical and mental wellbeing, while 63 per cent of workers aged 55 plus feel the same way. And almost a fifth of those 34 and under have left a job as a direct result of their office environment – in contrast 10 per cent of those 55 plus have moved on because of their workspace.

Biggest concerns about the office
1. Lack of air ventilation or flow – air feels stale, little circulation
2. Noise made by co-workers – chatter etc
3. Temperature – not being too hot
4. Lack of daylight
5. Temperature – not being too cold
6. Not having a clean office
7. Not having privacy
8. Lack of a nice view
9. Not having a comfortable workstation/desk
10. Lack of space/room – being too cramped
11. Comfort control – not being able to easily adjust the temperature in your office
12. Too much air ventilation or flow – makes you feel chilly/uncomfortable
13. Not having a comfortable desk chair
14. Lack of outside spaces – somewhere to go for your dinner break for instance
15. Dull surroundings in the office
16. Not enough connection with nature e.g. can’t see greenery outside, lack of plants in the office, no green spaces nearby
17. Breeze that makes you feel chilly/uncomfortable
18. Lack of facilities inside the office (no kitchen, meeting rooms, cycle storage, shower facilities, places to store food etc.)
19. Office being too dark
20. Flexibility of your workstation – desks/chairs/screens that can’t be easily adjusted for comfort

Small business owners are overworked and struggle to take a break

Small business owners are overworked and struggle to take a break

A poll from software firm FreeAgent, published to tie in with National Work Life Week, claims that many self-employed people in the UK are working excessively long hours without taking any holidays. In the poll of more than 500 freelancers and micro-business owners, nearly a third of respondents (30 percent) said they worked more than 48 hours per week on their business, while 5 percent admitted that they spent more than 64 hours each week working.  A separate poll carried out earlier this year by the same firm claimed that more than a third (38 percent) of respondents said they had not felt able to take a week or more’s worth of holiday in the previous six months.

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Insight Briefing: the business case for design and build

Insight Briefing: the business case for design and build 0

office-reception-design-and-buildThe best way of getting what you want is invariably to follow the simplest route. Research, experience and common sense tell us that in most cases, simple systems achieve better, faster and less expensive results and that the success of any project will often be in inverse proportion to the number of people involved in the system used to implement it, the number of decisions these people have to make between them, and the number of times they have to communicate with each other. Complexity is the enemy of success. Simplicity is all. And it is this that is the underlying principle behind ‘Design and Build’; often the best, fastest and least expensive method of developing and implementing an office design project, yet also one of the least understood, especially with regard to its ability to deliver exceptional design. This White Paper is aimed both at those who want to find out more about this uniquely effective method of completing a project, but also at those who may have mistaken preconceptions about Design and Build. This is an idea whose time has come and it is all based on the most fundamental of all fundamental principles: by keeping things as uncomplicated as possible, it can often deliver the best value, best design and the best response to a brief in the quickest time and at the lowest cost.

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Charles Marks is the Managing Director of office design and fit-out company Fresh Workspace. www.freshworkspace.com

European businesses could save $243 billion by reducing wasted space in office buildings

The Edge building in Amsterdam Research published to mark the beginning of World Green Building Week suggests that businesses in Europe could realise savings of up to $243 billion in reduced rental costs alone if their office buildings were refurbished to the most efficient standards. The analysis from Philips Lighting, claims the impact that could be made on rents across the world’s offices if business owners replicated the efficient usage of space achieved in a leading green building. The research suggests that in addition to reducing their carbon footprint, office tenants could see vast financial savings if their buildings were renovated in a way that uses space more effectively, particularly in buildings with a high number of empty spaces. The report calls for a doubling of the renovation rate of offices in developed countries to reach 3 percent per year, which it says will be a key factor in reducing emissions and offsetting increased global demand for energy from population growth and urbanisation.

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Poor time management leaves SMEs with too little time to devote to business growth

Poor time management leaves SMEs with too little time to devote to business growth

Poor time management is the greatest obstacle to the growth of Britain’s business enterprises, claims new research commissioned by instantprint which found that sub-optimal time management is a major barrier to business growth. In an average working week a typical business owner finds just 12 hours to pursue activities dedicated to growing their enterprise. One in ten has less than an hour a week earmarked for business growth, while 8 percent say they struggle to find any time at all. A third of business owners polled are unable to find the time they need to run their business effectively, and 53 percent feel their minutes ebbing away under work admin and report writing. Thirty three percent need help managing their finances to save time, while 22 percent feel that responding to customer service concerns could be streamlined. And while the average business owner works a 38-hour week, ten hours of this time is dedicated to completing tasks which they consider a distraction from activities that encourage business growth.

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Not enough being done to tackle work-related ill-health, say business leaders

Almost half of Britain’s industry leaders do not feel enough is being done across industry to tackle cases of work-related ill-health, according to new research from the Health and Safety Executive (HSE). The research also found more than two-fifths of businesses are reporting a rise in cases of long-term ill-health with the majority (80 percent) stating tackling this growing problem is a priority within their organisation. This news comes as HSE figures show that work-related ill-health is costing the economy more than £9bn with 26 million working days being lost, making it a priority for HSE as the Government’s chief occupational health adviser.

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New advice issued to small businesses on health and wellbeing in the workplace

Although the majority (60 percent) of the UK’s private sector workforce are employed by small businesses; advice and support for employers and individuals in supporting health and wellbeing at work has generally focused on large companies. This is the impetus behind a new campaign launched by The Federation of Small Businesses (FSB) which focuses on the wellbeing of small business owners and employees. Alongside Public Health England and other organisations, such as the mental health charity, Mind, FSB has also developed Wellbeing in Small Business: a short guide, which aims to provide ideas people can adopt to improve their health and wellbeing. It includes advice on how to start conversations about stress, mental health and wellbeing, tackling loneliness, managing flexible working arrangements, networking, fitness groups and improving the physical environment.

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