Search Results for: automation

March 8, 2018

Data, AI and the commercial property sector – what’s the connection?

by Nick Riesel • Comment, Property, Technology

The property industry is not the first to be permeated by artificial intelligence, and it is far from being the last. Machine learning is working its way into various sectors, but it’s proving to be of great use particularly in the property sector, providing a helping hand for humans to help reach their professional goals. One of the ways in which AI is being used successfully within the property industry is to analyse data more efficiently. This is particularly significant, as collection and analysis of data can often be time and resource-consuming and difficult to navigate; with the help of intelligent software, however, it is easier to infer the “story” or direction that a batch of data is pointing in, and consequently come to a clearer conclusion or evaluation.

March 8, 2018

New working styles are risking the health and wellbeing of people, claims report

by Mark Eltringham • AI, Flexible working, News, Technology, Wellbeing

A new report from the British Safety Council and consultancy Robertson Cooper, explores what it claims is the probable impact of new working practices and technology on people’s physical and mental wellbeing, and what employers, unions and legislators should do to address them. The report, Future risk: Impact of Work on Health, Safety and Wellbeing, argues that the safety, health and wellbeing of older workers will become more important and new risks will arise related to the adoption of artificial intelligence and automation.

March 1, 2018

BIFM to change its name to reflect greater focus on workplace issues and pursue chartered status

by Mark Eltringham • Facilities management, News

The British Institute of Facilities Management (BIFM) has today announced plans to embrace ‘workplace’ as a key ‘differentiator’ for its members and to help establish facilities management as a chartered profession. The manifesto for change announced by BIFM Chair Stephen Roots, sets out to ‘reposition facilities management, emphasising its ability to make a real contribution to organisations’ performance’. It sets the Institute the ‘twin tasks of helping members to improve their skills and their status to meet the needs of modern organisations, and to raise the profile of facilities management and the understanding of the value it contributes’. The proposed new name is the Institute of Workplace and Facilities Management (IWFM).

February 22, 2018

Report calls for better understanding of the future risks of tech to workplace wellbeing

by Sara Bean • AI, News, Technology, Wellbeing, Workplace

In a workplace dominated by insecurity, gig work and intelligent machines we need to improve our understanding of their potential impact on health, safety and wellbeing claims a new report. Future risk: Impact of work on employee health, safety and wellbeing, commissioned by the British Safety Council from RobertsonCooper researchers argues that the public debate on the future of work has centred so far on the likely shape of the workplace and its implications for both employers and employees. There has been far less focus on what this might mean for workers’ health, safety and wellbeing, with discussions centring on the present, rather than preparing us for the challenges of the future. Yet, the impact of automation on the workplace will be more fundamental than is commonly understood, with 11 million jobs predicted to be lost in the next 20 years in the UK. As we are already seeing with some ‘gig’ working, it may undermine such basic human needs as social identity, economic security and a sense of belonging. The report reviews the existing literature on this subject and makes a number of recommendations.

February 12, 2018

Business leaders increasingly optimistic about benefits of artificial intelligence in the workplace

by Neil Franklin • AI, News, Technology

Executives at major organisations increasingly believe that pairing humans alongside machine intelligence will create a more effective, engaged, and meritocratic workplace, according to a new study released by software provider Pegasystems Inc (registration required). The authors surveyed 845 senior executives working globally across industry sectors including financial services, insurance, manufacturing, retail, telecommunications and media, and government, on the increased role of automation and artificial intelligence in the workplace of the future. The potential impact in the workplace seems to outweigh any lingering fears, the report claims. Around 69 percent of of respondents say “workforce” will refer to both humans and machine intelligence in the future. Nearly three-quarters of executives said using machines to augment human abilities would lead to increased efficiency. Over 60 percent said it could be used to improve customer service.

January 29, 2018

New RSA report highlights increasingly precarious and diverse nature of work

by Mark Eltringham • Flexible working, News, Technology, Workplace

Britain is dividing into seven new classes of worker as the gig economy grows, according to think-tank the RSA (the Royal Society for the encouragement of Arts, Manufactures and Commerce). Striving, Thriving or Just About Surviving has been published to coincide with the launch of the RSA’s Future Work Centre, following RSA chief executive Matthew Taylor’s employment review for Theresa May last year. The report warns of a 30:40:30 society: while around 30 percent live comfortably, economic insecurity is “the new normal” with 40 percent just managing and a bottom 30 percent not managing to get by.

January 24, 2018

Majority of global business leaders believe world economy will grow this year

by Sara Bean • News, Workplace

Well over half (fifty seven percent) of business leaders say they believe global economic growth will improve in the next 12 months – almost twice (29 percent) the level of results from the annual survey carried out by PwC . Launched at the World Economic Forum Annual Meeting in Davos, the survey found that optimism in the economy is feeding into CEOs’ confidence about their own companies’ outlook. As 42 percent of CEOs said they are “very confident” in their own organisation’s growth prospects over the next 12 months, up from 38 percent last year. Looking at the results by country though, it’s a mixed bag. In the UK, with Brexit negotiations only recently reaching a significant milestone, business leaders’ drop in short-term confidence is unsurprising (2018: 34 percent vs. 2017: 41 percent). The survey also found that CEOs are determined to find the right talent needed to reap the benefits of the digital disruption, with investments in modern working environments and the establishment of learning and development programmes to help attract and develop digital talent.

December 23, 2017

The world converges on the new issue of Work & Place

by Mark Eltringham • News, Premium Content, Work&Place

We have published the new issue of Work & Place Journal and it’s our biggest and best yet. Sponsored by Steelcase, Liquidspace and The United Workplace, the new issue will shortly be published in its Spanish language version. Its overall readership is now nearly 100,000 so it’s not just bigger and better, it is even more influential. I would sum up its core theme as convergence. The essential idea behind this is the lack of any sort of meaningful distinction in a traditional sense between the physical, digital and cultural workplaces. These were once pretty clearly demarcated spheres of personal and organisational influence. Their overlap and integration define the greatest puzzles we face in the workplace in the early 21st Century. Some of these are addressed in the features included in this edition of Work & Place. They include Despina Katsikakis looking at what the idea of flexibility means, Neil Usher gets back to basics with his take on the elemental workplace, Beatriz Arantes tears down the barriers to creativity, Christine Kohlert and Scott Cooper offer their take on creative work, Rob Leslie-Carter offers a considered perspective on the current status of artificial intelligence and automation and Aki Stamatis considers the right to disconnect that is now becoming a global problem with local solutions More →

December 21, 2017

Commercial property is undergoing tech disruption, but not as some believe

by Polly Plunket-Checkemian • Comment, Facilities management, Property, Technology

According to a recent report, executives in the commercial property sector have significant reservations about emerging disruptive technologies such as Big Data and predictive analytics, augmented and virtual reality, Blockchain and driverless vehicles, but see huge potential for process automation. Disruption is a strong word. It conjures up apocalyptic images and radical interventions leaving unrecognisable outcomes in its wake. Big terms like artificial intelligence, Internet of Things (IoT) and big data bring equally big expectations. For those of us at ground level, it’s hard to see the cumulative impacts of the many changes taking place around us. It’s also hard not to share the same view expressed above. Future-gazing is nice to a point, but board level conversations like to take signposts from what is actually happening around them as well, and the commercial property sector is no exception. This sector is undergoing profound disruption but not necessarily from Silicon Valley’s headline grabbers.

December 19, 2017

Employers want to grow workforce next year, but concerned about Brexit impact

by Sara Bean • Flexible working, Legal news, News, Workplace

Just over half (51 percent) of firms across the UK will grow their workforce in the year ahead, with confidence highest amongst small and mid-sized firms (58 percent) according to the latest CBI/Pertemps Network Group Employment Trends Survey. But the survey warns that delivering further jobs growth depends on businesses being confident they can remain competitive if they choose to base staff in the UK. Nearly two thirds (63 percent) currently believe that changes in the UK labour market will contribute to Britain becoming a less attractive place to invest and do business over the next five years – up from 50 percent last year and 25 percent in 2015. Skills gaps were the single most prominent worry facing firms, with nearly four in five (79 percent) respondents highlighting this as a worry – up from 64 percent in 2016. Access to overseas workers is a big contributor to this, with nearly half of respondents (49 percent) identifying uncertain access to labour supply – up from 35 percent in 2016 as a concern.

December 12, 2017

Employer bias is undermining business innovation and potential says OU

by Sara Bean • Legal news, News, Workplace

Over a quarter of senior managers hire people just like them, and this bias is still rife in some organisations, according to new market research commissioned by The Open University. The study amongst business leaders and employees finds that three in 10 (29 percent) senior managers admit they hire people just like them, and warns employers may be overlooking candidates from different social and educational backgrounds, impacting access to talent, and hindering business innovation and performance as a result. Employers place significant importance on educational attainment (86 percent), cultural fit (77 percent), tastes and leisure pursuits (65 percent), and even social background (61 percent). Considering the typical social make up of managers, this raises concerns about diversity, a key driver of innovation, and hints at a glass ceiling for those from less privileged backgrounds, with the re-enforcement of the historical class system. The issue is prevalent in both recruitment and employment, with bias creating a ‘degree premium’, particularly at entry level.

December 8, 2017

Employers not doing enough to help staff reach their full potential says HR

by Sara Bean • Legal news, News, Technology, Wellbeing, Workplace

It appears to have been a challenging year for HR professionals, as a new survey suggests nearly three quarters (72 percent) of participants in a recent survey feel slightly or significantly more over-stretched in their role compared to last year. Forty four percent believe the workforce does not have enough support to thrive, and a further 23 percent don’t feel confident that their organisations are doing enough to address this issue. Research from a survey of HR people conducted by Cascade HR found that 32 percent of HR managers have found employment legislation harder to navigate. However, a reassuring 61 percent of HR professionals now feel ‘somewhat prepared’ for GDPR, which has understandably taken up a lot of preparatory time and resource as 2017 has unfolded. In fact, only 15 percent of HR professionals surveyed feel significantly or slightly underprepared, which seems to contradict national statistics on a business-wide level.