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Most people will continue to work in traditional offices for foreseeable future

Most people will continue to work in traditional offices for foreseeable future

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The office remains the favoured location for work worldwide but there remains an ongoing mismatch between perceptions of the productivity and performance of flexible working employees and the reality, says a major new report from Dell and Intel. According to the Global Evolving Workplace Report based on a survey of nearly 5,000 employees worldwide, the idea that remote workers are less productive is particularly apparent in developed countries. In the UK, people are two times more likely to believe that colleagues who work from home are less rather than more productive. In Germany, 75 percent of respondents saw the ability to work from home as a special privilege. Meanwhile, of those employees surveyed in developing countries, over one-third (34 percent) see home workers as more productive, compared to 32 percent who believe they get less done.

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Focus on the wellbeing of the occupants of the office, not that of the building

The design of the office has a big impact on health and wellbeingIf you ask a typical corporation about their real estate strategy you will most probably hear a lot about rationalisation, minimising cost and synergy. Real estate strategy should include all these but a cost-cutting approach can be very short-sighted. Staff costs usually account to about 90 per cent of the business operating cost, while any improvement in staff’s productivity will have a stronger and more positive outcome than any cost saving on a building. The recently released World Green Building Council (WGBC) report Health, Wellbeing & Productivity in Offices developed with the support of JLL, Lend Lease and Skanska, clearly shows that the design of an office has a strong impact on the health, wellbeing and productivity of its occupants. It describes the impact of acoustics, interior layout, look & feel, amenities, air quality, thermal comfort, location, daylight and user control on occupants. But it doesn’t stop there.

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Next ten years will see a surge of activity in new smart cities era

fs_gfx_smart-cities-concepts-v1Researchers Frost & Sullivan are promoting a study of the world’s smart cities which predicts that the global market will be valued at US$1.565 trillion by 2020. The report also claims that there will be a minimum of 26 smart cities worldwide  by 2025 with more than half in Europe and North America. By 2025, nearly three fifths of the world’s population, or 4.6 billion people, will live in an urban setting and in developed regions, this figure could run to over 80 percent. This new era of urbanisation will force planners to radically rethink how they create cities, develop digital infrastructure and provide services to residents  in a sustainable manner across a range of key parameters. The report defines smart cities as those built around ‘smart’ and ‘intelligent’ solutions and technology that lead to the adoption of at least 5 of 8 key parameters—energy, building, mobility, healthcare, infrastructure, technology, governance and education, and citizen.

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Report claims workplace fails to support employees with musculoskeletal disorders

musculoskeletal disordersWhen determining what constitutes a well-designed office, it’s easy to overlook the overriding need to ensure a workplace is designed first and foremost to be inclusive. Given the fact that musculoskeletal disorders remain the largest single cause of days of work lost due to sickness absence, it’s worrying to discover that many organisations fail to meet the needs of those dealing with such conditions. The new report ‘Self-management of chronic musculoskeletal disorders and employment’ from the Fit for Work UK Coalition and The Work Foundation found that despite sufferers’ efforts to remain at work, many are forced to ‘self-manage’ their condition without adequate support; with for instance an employee being forced to partake in a hot desk policy when they required their own, fixed workspace. As the report states, this lack of help is ‘all the more perverse’ when you take into consideration the role that work can play in helping to contribute to mental and physical wellbeing. More →

Sustainable buildings are not more costly to construct, finds report

Sustainable buildings are not more costly to construct finds reportThe widely held belief that sustainable buildings are more costly to construct is dispelled in a new report which shows that achieving lower BREEAM ratings can in fact, incur little or no additional cost. Researchers from Sweett Group and BRE examined the actual costs and savings associated with a wide range of sustainable building strategies. The research team applied cost data from real construction projects to three case study buildings – an office, secondary school and community healthcare centre – to produce detailed capital and operational cost information. The report; Delivering sustainable buildings: Savings and payback also reveals the associated payback to be gained from reduced utility costs and finds that even where achieving higher BREEAM ratings incurs some additional costs, this can be paid back within two to five years through the reduced costs of operating a more sustainable building. More →

UK public sector spends twice as much on outsourcing as the private sector

WhitehallThe UK’s public sector spends almost twice as much on outsourced services as the country’s private sector, according to research from the Information Services Group. The study claims that the total contract value of public sector outsourcing agreements over the last two years was £51 billion, compared with £30 billion for the commercial sector. In that time, a total of 585 public sector contracts were awarded. Although volumes are lower than those of the commercial sector (726 contracts), this number represents nearly a threefold increase in public sector activity since the pre-recessionary period (2006-2007). While the commercial sector has seen a shift toward smaller contracts over the past two years, the public sector has seen a reduction in the number of smaller contracts, from 46 percent of the market in 2010-2011, to 40 percent. While the number of large contracts remains steady, growth in the sector is largely driven by contracts valued at between £15 million and £30 million.

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Physical workplace should provide an environment in which people can thrive

Physical workplace must provide an environment in which people can thriveIn these post-recession times, companies are investing heavily in their operations and the UK business community definitely has more of a spring in its step. Now, more than ever, it is important to have the right team on board and employers are now finding that their biggest challenge is how to attract and keep high quality personnel. It is becoming increasingly clear that an attractive salary package alone is simply not enough, even with benefits. More than ever before, workers are thinking about the quality of life which a job can provide and an intrinsic part of this is a working environment which will provide a sense of wellbeing. If companies are going to attract and retain the very best staff, they are going to have to think about how to provide this, because the physical workplace can be a powerful means of providing an environment in which people can thrive. Research has shown that there are six dimensions to be taken into consideration when striving to create a workspace which will provide a sense of wellbeing.

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Workplace wellbeing increasingly incorporated into office design

Wellbeing considerations being incorporated into workplace designMore UK companies are proactively designing their workspaces with wellbeing in mind as the health and wellbeing of office workers soars up the list of business priorities. This is according to Bostjan Ljubic, the newly appointed head of Steelcase in the UK and Ireland, who believes the economic impact of employee wellbeing, plus greater understanding of the issue is now propelling companies to develop and enhance their engagement with their workforces, as they increase their post-recession drive to attract and retain high quality staff. “The issue of wellbeing has developed very significantly in recent times,” said Ljubic. “Businesses that are focusing clearly on the issue are doing so because they have identified the potential emotional, financial and competitive advantage. The mountain of research on wellbeing points very clearly to it being in a company’s interests to take the matter seriously.” More →

Support for flexible working an increasing challenge for IT managers, claims survey

Flexible workingOne of the greatest challenges currently facing IT managers is providing secure and robust technological infrastructure for flexible working, and it is set to become even greater as more and more firms adopt Cloud based working, according to a new report  from technology specialists ControlCircle. The survey of 250 UK based CIOs, ‘IT Growth and Transformation’ found that over the next five years the increasing mobility of the workforce is going to present them with a range of increasingly important challenges, with IT leaders predicting that security (56 percent), cloud (46 percent) and mobility (41 percent) set to become the biggest challenges they face. The survey also revealed that nearly half (48 percent) of respondents experience hourly, daily and weekly technology availability issues and a fifth (21 percent) experience business downtime daily or hourly as a result.

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WorldBlu announces latest additions to its list of democratic workplaces

HandsUpWorldBlu, a US based business that promotes democratic workplace design has announced that it has added  41 organisations around the world to its certified list of Most Democratic Workplaces. According to WorldBlu, the organisations range in size from five to 65,000 employees and represent over $13 billion in combined annual revenue and come from the US, Canada, Mexico, UK, Netherlands, Denmark, Malaysia, Haiti, New Zealand, Belgium and Romania from a range of sectors including  technology, manufacturing, healthcare, retail, agriculture and services. Organisations become eligible after employees complete the proprietary WorldBlu Design Assessment, a survey evaluating their practice according to the firm’s own ten ‘Principles of Organizational Democracy’, with an overall combined score of 3.5/5 or higher. The awards were announced yesterday, Democracy in the Workplace Day (who knew?).

Virgin Atlantic first airline to apply Google Glass to customer service

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It’s already been predicted that Smart Glasses will be a boon to technicians, engineers and healthcare workers, as well as useful interactive, hands-free devices for office staff. Another obvious application for wearable technology is in customer services. Virgin Atlantic is applying the technology to deliver the airline industry’s most high tech and personalised customer service yet. Working with air-transport specialist SITA, it’s the first airline to test how the technology can best be used to enhance customers’ travel experiences and improve efficiency. During a six week pilot scheme, concierge staff in Virgin Atlantic Upper Class Wing at London Heathrow airport will use wearable technology to greet customers by name and begin the check in process. The benefits to consumers and the business will be evaluated ahead of a potential wider roll-out in the future. More →

Mental illness costs the UK economy £70 billion each year, claims OECD

DepressionAccording to a new report from the Organisation for Economic Co-operation and Development (OECD), issues related to mental health cost the UK around £70bn every year in lost productivity, benefit payments and spending on healthcare. The OECD’s Mental Health and Work report is an international initiative which has already produced reports over the last year exploring related issues in Belgium, Denmark, Norway, Sweden, Switzerland and now the UK. Forthcoming reports are due later this year for Australia, Austria and the Netherlands. The new UK report calls for employers to adopt better policies and practices to help people cope with mental health issues.

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