December 8, 2017
Microsoft’s blueprint for its new headquarters
How work changed to make us all passionate quitters
Workplaces send subconscious signals to people
Ten workplace meta-trends for 2018
Why are we convinced robots will take our jobs despite the evidence?
One in seven employers won’t hire a woman who might have children
The real risk of automation is boredom
December 7, 2017
The rise of the flexible office is the result of dramatic changes in the way corporate occupiers approach their real estate decisions, and will open up opportunities for landlords able to adapt and respond to these shifts. These are some of the claims from The Flexible Revolution (registration required), a pan-European report from CBRE exploring the flexible office market. Over the past decade the global flexible office market has been growing at an average of 13 percent per annum. Growth rates in EMEA (excluding UK) and APAC have averaged around 20 percent per annum, while the more mature and larger markets of the UK and the USA have seen average growth of 10 percent per annum over the same period. Key European cities like Berlin, Paris and London have all seen strong year-on-year growth of 12 – 21 percent between 2016 and 2017, which is comparable with markets like New York and San Francisco, where the flexible office concept has existed for longer.
December 7, 2017
Over 50 percent of respondents to a recent survey want their bosses to offer more flexible hours in the weeks leading up to Christmas to help them deal with the stress of the season, while a significant minority do not want to attend their office Christmas party and see little value in building friendships with colleagues from such events. These are the key findings from the latest survey conducted over the past month by Peldon Rose which claims that 54 percent of people feel stressed in the lead up to the holidays. Yet, while many employers off the typical well-intentioned holiday benefits, such as Christmas parties, office decorations, team outings and lunches, what employees really value are perks that have a direct impact on improving their workload and allowing them to work in a more relaxed manner at this very busy time of the year, such as more flexible hours, finishing early on agreed days and a dress down code.
December 7, 2017
Chilly offices mean that over half (57 percent) of office workers say they’d be more productive working from home when the weather gets colder. Their main reason is that too many workplaces (50 percent) do not handle weather complaints effectively. According to Office Genie’s survey of 1,105 British office workers, only 6 percent of employers encourage staff to work remotely in the colder weather. Bosses are also reluctant to let employees work flexibly instead of freeze, with only 16 percent of companies adopting flexible working patterns in the colder months. Even simple provisions such as supplying additional heaters are not in place in 70 percent of offices – failing to comply to the government’s Health and Safety Executive’s advice. Of the 1,105 office workers we surveyed, 50% said complaints about office temperatures aren’t dealt with effectively by management. And while HSE guidelines state workplaces shouldn’t dip below 16°C but when we asked workers their ideal office temperature, 20°C was the resounding answer.
December 6, 2017
Executives in the commercial property sector have significant reservations about emerging disruptive technologies such as Big Data and predictive analytics, augmented and virtual reality, Blockchain and driverless vehicles, but see huge potential for process automation according to the Altus Group CRE Innovation Report (registration required). According to the report, which is based on a global survey carried out in September of 400 CRE executives at firms with assets under management of at least US $250 million representing a total of over US $2 trillion, a large majority of executives report their firms have benefited from technology investments made over the past two years. However, when presented with six rapidly emerging disruptive technologies, only a minority of respondents recognised them as having the potential for major disruptive impact.
December 6, 2017
The gig economy and workers’ rights are among the most prominent themes of our age. In the future of employment – in particular, what it means to be employed or self-employed – they are critical. Catapulted to the heart of this debate is Uber, which has deployed its ride-hailing platform app in nearly 500 cities around the world since its San Francisco launch seven years ago. But in the UK and elsewhere, it has run into myriad legal problems. Most recent among them, Uber lost a hearing at an Employment Appeals Tribunal (EAT) in London in a case brought by co-claimants, James Farrar and Yaseen Aslam. The verdict in favour of the two Uber drivers poses a threat to the fundamental premise that has fuelled the meteoric rise of the gig economy: that workers work for themselves and not for the apps which rely on them.
December 6, 2017
Smart city technologies could save businesses, governments and citizens globally over US$5 trillion annually by 2022 according to a new whitepaper from ABI Research (registration required). The new white paper analyses the scope for cost savings and efficiency as a driver for smart city deployments, smart technologies and the Internet of Things (IoT). According to the report, titled ‘Smart Cities and Cost Savings,’ the use and deployment of IoT and smart technologies will be pivotal to the future success of smart cities, but only if players collaborate to embrace a holistic approach. With higher concentrations of people and enterprises in cities as a result of urbanisation, smart city and IoT technology, along with new sharing and service economy paradigms, will be key for cities to optimise the use of existing assets, maximise efficiencies, obtain economies of scale and ultimately create a more sustainable environment. Automation, artificial intelligence, along with sensors, data-sharing and analytics, will all be critical in helping cities save costs.
December 6, 2017
Only half (50 percent) of UK companies believe they have the right skills to address a cyberattack, despite some high profile cyberattacks this year against the NHS, Uber and Equifax. A lack of cybersecurity skills may be due to a wider skills gaps facing the UK tech industry, claims new research from IT jobs board, CW Jobs. Nearly a third of tech employees reported feeling they were insufficiently trained in coding, cybersecurity and cloud migration. The gaps in employees’ skills is translating to the businesses they work for with 23 percent saying their business is missing programming and cybersecurity skills. A little over half (51 percent) of IT workers said that cybersecurity was included in their training, and almost one in four (23 percent) say they are not confident in handling a cyber security attack. Despite the growing threat and lack of in-house expertise, only half (50 percent) of employers look for cybersecurity skills when recruiting new IT talent. However, despite awareness around the risk of cybersecurity and the lack of preparedness, only 22 percent of employers are currently training their existing staff in cybersecurity.
December 5, 2017
British workers believe that just 68 percent of their colleagues are good at their job, and nearly a quarter of staff (23 percent) would describe their colleagues as ‘lazy’ new research suggests. The more senior position people attain, the lower opinion they have of their colleagues: according to new research by Dropbox on team behaviour within UK businesses, which marks the launch of a new study, conducted in conjunction with philosophers at The School of Life. The research revealed several potential causes for the low opinion British workers have for some of their co-workers, and why they are not contributing to successful teamwork. A third (35 percent) say they have had to cover up a mistake for a colleague and nearly a quarter (22 percent) say they have had their work claimed by others and presented as their own. Seventeen per cent even said their boss had previously done this. Actions such as this undermine trust within teams – and stop credit being given where it is due – which can in the long term erode the ability of a team to function together.
December 4, 2017
Take no notice of the headline grabbing writers in the media. No battle lines are being drawn up between advocates of the analogue world of the 1960s/70s and those promoting the pioneering ideas for a bold digital 21st century. Despite the rhetoric written about driverless cars, being able to make phone calls by just thinking about who we want to call and the advance of artificial intelligence, we will almost certainly benefit from advances in technology.
December 4, 2017
In episode 14 of Workplace Matters, I am joined by Antony Slumbers, history of art graduate-cum-proptech entrepreneur, futurist and digital advocate. In a wide-ranging discussion which includes the inevitable advance of computer processing capability and artificial intelligence, Antony explains why the only option for future business success is to embrace our digital future. Making links to how this will impact upon our workplaces, Antony and I explore many of the points he made in this Work&Place article from earlier this year leading to a bold assertion: the office is dead, so it’s time to think differently.
December 7, 2017
What P T Barnum can teach us about the facilities management circus
by Mark Eltringham • Architecture, Comment, Facilities management, Workplace
Does any of this describe you? “You have a need for other people to like and admire you, yet you tend to be critical of yourself. While you have weaknesses you are generally able to compensate for them. You have considerable yet hidden strengths that you have yet to turn to your advantage. Self-controlled on the outside, you are slightly insecure inside. At times you have serious doubts as to whether you always make the right decision. You prefer a certain amount of change and become dissatisfied when hemmed in by limitations. You pride yourself as an independent thinker and do not accept the statements of others without satisfactory proof. But you also think it can be unwise to be too frank in revealing too much about yourself.” Does this sound familiar? Well it should because that is how most people see themselves.
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