We make decisions at work every day and for those in complex roles or in fast-changing situations, it can feel like a continuous process. In business, of course, the choices we make can have a significant impact on the bottom line and, more importantly, our people, the environment and the communities we’re operating in. With so much riding on what we choose to do, our decision-making processes must be designed to maximise our chances of successful outcomes. This is especially so when our decisions involve how to protect people at work so can be literally a matter of life or death. More →

If there were an algorithm to create a word cloud in response to searches for ‘What millennials want in the workplace?’, you’d expect to see Google spew out terms such as ‘flexibility’, ‘meaning’, ‘fairness’, ‘equality’, ‘inclusivity’, ‘opportunity’, ‘connections’, ‘socialising’ and ‘experience’. Do the same with ‘Gen Z’ replacing ‘millennials’ and – guess what – you’ll see the exact same word cloud, although perhaps in a different colour and order so you don’t think it’s based on the same homogeneous assumptions about younger generations. More →